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10-16-2009, 11:41 AM
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#1 (permalink) |
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Registered User
Join Date: Oct 2007
Location: Alabama
Posts: 26
OS: Windows Vista Ultimate Service Pack 1
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Shutdown/Freeze problems
I have had many problems with my computer
 Not only do I have random shutdown/restarts, but lately my computer has been freezing up. This happens when I am on the internet, playing games, visiting Facebook...a few times I've gotten the blue screen of death and I have tried everything. Virus scans, registry cleaner, internet cleaner, etc. I am at the end of my rope! I do not have access to Windows CD. Help!DDS (Ver_09-10-13.01) - NTFSx86 Run by Cyn2 at 11:51:14.07 on Fri 10/16/2009 Internet Explorer: 8.0.6001.18828 BrowserJavaVersion: 1.6.0_15 Microsoft® Windows Vista™ Ultimate 6.0.6002.2.1252.1.1033.18.1023.494 [GMT -5:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\nvvsvc.exe C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\servicing\TrustedInstaller.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\rundll32.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\LEXBCES.EXE C:\Windows\System32\spoolsv.exe C:\Windows\System32\LEXPPS.EXE C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\iWin Games\iWinTrusted.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe C:\Windows\system32\IoctlSvc.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Program Files\TightVNC\WinVNC.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe C:\Windows\System32\rundll32.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Users\Cyn2\Desktop\dds.scr C:\Windows\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uSearch Page = hxxp://www.google.com uStart Page = hxxp://www.facebook.com/index.php?lh=1b7a819b3e998b9500f5736ff43a50cb& uWindow Title = Windows Internet Explorer provided by Yahoo! uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8 uSearch Bar = hxxp://www.google.com/ie uDefault_Search_URL = hxxp://www.google.com/ie uInternet Settings,ProxyOverride = *.local uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - No File BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers client for internet explorer\YontooIEClient.dll BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit mRun: [nwiz] nwiz.exe /install mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200 IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll LSP: c:\windows\system32\wpclsp.dll LSP: %SYSTEMROOT%\system32\nvLsp.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll AppInit_DLLs: avgrsstx.dll STS: Windows DreamScene: {e31004d1-a431-41b8-826f-e902f9d95c81} - %SystemRoot%\System32\DreamScene.dll ================= FIREFOX =================== FF - ProfilePath - FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\ FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-8-27 335240] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-8-27 108552] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-8-27 297752] R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088] =============== Created Last 30 ================ 2009-10-16 11:37 223,816,356 a------- c:\windows\MEMORY.DMP 2009-10-15 20:01 218,624 a------- c:\windows\system32\msv1_0.dll 2009-10-15 20:01 3,548,216 a------- c:\windows\system32\ntoskrnl.exe 2009-10-15 20:01 3,600,456 a------- c:\windows\system32\ntkrnlpa.exe 2009-10-15 20:01 604,672 a------- c:\windows\system32\WMSPDMOD.DLL 2009-10-15 19:55 60,928 a------- c:\windows\system32\msasn1.dll 2009-10-15 19:54 144,896 a------- c:\windows\system32\drivers\srv2.sys 2009-10-10 11:04 <DIR> --d----- c:\programdata\Office Genuine Advantage 2009-10-10 11:04 <DIR> --d----- c:\users\cyn2\Office Genuine Advantage 2009-10-09 15:42 <DIR> --d----- c:\users\cyn2\appdata\roaming\VampireSaga 2009-10-04 17:20 <DIR> --d----- c:\program files\Vampire Saga - Pandora's Box 2009-10-04 13:59 499,712 a------- c:\windows\system32\kerberos.dll 2009-10-04 13:59 175,104 a------- c:\windows\system32\wdigest.dll 2009-10-04 13:59 1,259,008 a------- c:\windows\system32\lsasrv.dll 2009-10-04 13:59 439,864 a------- c:\windows\system32\drivers\ksecdd.sys 2009-10-04 13:59 270,848 a------- c:\windows\system32\schannel.dll 2009-10-04 13:59 72,704 a------- c:\windows\system32\secur32.dll 2009-10-04 13:59 9,728 a------- c:\windows\system32\lsass.exe 2009-10-02 17:49 <DIR> --d----- c:\program files\bfgclient 2009-10-02 17:44 <DIR> --d----- C:\BigFishGamesCache 2009-10-02 16:02 195,440 -------- c:\windows\system32\MpSigStub.exe 2009-09-27 14:40 <DIR> --d----- c:\users\cyn2\appdata\roaming\Merscom 2009-09-27 14:40 <DIR> --d----- c:\programdata\Merscom 2009-09-27 14:40 <DIR> --d----- c:\progra~2\Merscom 2009-09-25 15:53 <DIR> --d----- c:\users\cyn2\appdata\roaming\Flood Light Games 2009-09-25 15:53 <DIR> --d----- c:\programdata\Flood Light Games 2009-09-25 15:53 <DIR> --d----- c:\progra~2\Flood Light Games 2009-09-25 15:51 <DIR> --d----- c:\program files\common files\Oberon Media ==================== Find3M ==================== 2009-09-04 08:05 0 a------- c:\windows\system32\drivers\lvuvc.hs 2009-08-28 21:30 173,056 a------- c:\windows\apppatch\AcXtrnal.dll 2009-08-28 21:30 458,752 a------- c:\windows\apppatch\AcSpecfc.dll 2009-08-28 21:30 2,159,616 a------- c:\windows\apppatch\AcGenral.dll 2009-08-28 21:30 542,720 a------- c:\windows\apppatch\AcLayers.dll 2009-08-28 19:27 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll 2009-08-28 19:14 28,672 a------- c:\windows\system32\Apphlpdm.dll 2009-08-27 18:01 11,952 a------- c:\windows\system32\avgrsstx.dll 2009-08-27 18:01 108,552 a------- c:\windows\system32\drivers\avgtdix.sys 2009-08-27 18:01 335,240 a------- c:\windows\system32\drivers\avgldx86.sys 2009-08-27 00:22 916,480 a------- c:\windows\system32\wininet.dll 2009-08-27 00:17 109,056 a------- c:\windows\system32\iesysprep.dll 2009-08-27 00:17 71,680 a------- c:\windows\system32\iesetup.dll 2009-08-26 22:42 133,632 a------- c:\windows\system32\ieUnatt.exe 2009-08-17 23:33 1,193,832 a------- c:\windows\system32\FM20.DLL 2009-08-14 10:53 17,920 a------- c:\windows\system32\netevent.dll 2009-08-14 08:49 9,728 a------- c:\windows\system32\TCPSVCS.EXE 2009-08-14 08:49 17,920 a------- c:\windows\system32\ROUTE.EXE 2009-08-14 08:49 11,264 a------- c:\windows\system32\MRINFO.EXE 2009-08-14 08:49 27,136 a------- c:\windows\system32\NETSTAT.EXE 2009-08-14 08:49 19,968 a------- c:\windows\system32\ARP.EXE 2009-08-14 08:49 8,704 a------- c:\windows\system32\HOSTNAME.EXE 2009-08-14 08:49 10,240 a------- c:\windows\system32\finger.exe 2009-08-14 08:48 105,984 a------- c:\windows\system32\netiohlp.dll 2009-08-07 16:25 726,008 a------- c:\users\cyn2\gotomypc_438.exe 2009-08-03 15:07 403,816 a------- c:\windows\system32\OGACheckControl.dll 2009-08-03 15:07 322,928 a------- c:\windows\system32\OGAAddin.dll 2009-08-03 15:07 230,768 a------- c:\windows\system32\OGAEXEC.exe 2009-07-25 23:11 143,360 a------- c:\windows\inf\infstrng.dat 2009-07-25 23:11 51,200 a------- c:\windows\inf\infpub.dat 2009-07-25 23:11 143,360 a------- c:\windows\inf\infstor.dat 2009-07-25 22:43 48,544 a------- c:\programdata\nvModes.dat 2009-07-25 22:43 48,544 a------- c:\progra~2\nvModes.dat 2009-07-25 22:25 665,600 a------- c:\windows\inf\drvindex.dat 2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll 2009-02-20 10:44 726,008 a------- c:\users\cyn2\gotomypc_437.exe 2008-05-01 14:17 174 a--sh--- c:\program files\desktop.ini 2006-11-02 07:40 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 07:40 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 07:40 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 07:40 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat 2009-07-03 09:55 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat 2009-07-03 09:55 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat 2009-07-03 09:55 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat 2009-07-03 09:55 245,760 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat 2009-03-08 19:30 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009030820090309\index.dat 2009-05-17 15:48 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009051720090518\index.dat 2008-02-12 17:59 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT ============= FINISH: 11:55:10.26 =============== Last edited by Miscyn57; 10-16-2009 at 11:48 AM. Reason: add a sentenece |
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10-17-2009, 10:52 PM
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#3 (permalink) | |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,938
OS: WinXP and Vista
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Re: Shutdown/Freeze problems
Hello Miscyn57,
I'm not seeing any malware onboard that would cause these issues. Take a look at the Event Viewere and you'll likely find some clues as to the causes of some of your problems. Quote:
As your issues appear to be OS related, you would be better served discussing these issues with the folks in the Windows Vista Support section. |
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