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Old 10-13-2009, 09:35 AM   #1 (permalink)
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"Security Tool" Problem--can't access fixes

I'm visiting grandchildren, and they've acquired a horrible thing. I am unable to access many files, things disappear, especially anti-"anything" software. And I've got thousands of pop-ups re: "security tool". I'm really kind of a novice, especially on their computer, but I'd really like to get rid of this for them. As it is now, they are totally unable to use it. It has Win NT int epx 7. Thanks to anyone who can try to help me.......
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Old 10-13-2009, 07:13 PM   #2 (permalink)
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Re: "Security Tool" Problem--can't access fixes

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Originally Posted by stolensoul View Post
I'm visiting grandchildren, and they've acquired a horrible thing. I am unable to access many files, things disappear, especially anti-"anything" software. And I've got thousands of pop-ups re: "security tool". I'm really kind of a novice, especially on their computer, but I'd really like to get rid of this for them. As it is now, they are totally unable to use it. It has Win NT int epx 7. Thanks to anyone who can try to help me.......
Sorry,I should have said at beginning--I am able to download DDS, but unable to do scan. Same with GMER. Is there any way I can get around this mess?
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