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#1 (permalink) |
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Registered User
Join Date: Oct 2009
Posts: 4
OS: Vista SP1
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[SOLVED] IE 8 and Firefox will not run in normal mode.
I am currently trying to repair a laptop which will boot and work, although with a great deal of disk activity for no apparent reason. The problem is that neither IE 8 nor Firefox will boot in normal mode but will in Safe Mode. In normal mode IE comes up with an error saying it has closed unexpectedly and also another small window saying it has stopped working. Firefox says it has quit unexpectedly and offers a restart which when selected causes the same error.
In safe mode IE works but appears to be hijacked whenever, say a Google search result link is clicked. I have run all the well known programs for dealing with unwanted malware, virii, trojans, etc. and removed a lot of stuff but still have this problem. Also, when booting, I receive a Flash Player warning saying that it is not working correctly. I have never been unable to resolve a problem like this before but this one has me stumped! It is not my PC but one of the many I get asked to help fix. The DDS text result is below and the requested zipped files are attached. I would be very grateful for assistance. DDS (Ver_09-09-29.01) - NTFSx86 Run by Bobubon at 13:36:49.60 on 10/10/2009 Internet Explorer: 8.0.6001.18813 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.2038.784 [GMT 1:00] AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\Program Files\Kontiki\KService.exe C:\Program Files\Microsoft LifeCam\MSCamS32.exe C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe C:\Windows\system32\TODDSrv.exe C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Picasa2\PicasaMediaDetector.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe C:\Program Files\Toshiba\HDMICtrlMan\HDMICtrlMan.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Toshiba\Power Saver\TPwrMain.exe C:\Program Files\Toshiba\SmoothView\SmoothView.exe C:\Program Files\Toshiba\FlashCards\TCrdMain.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\ScanSoft\OmniPage15.0\OpWare15.exe C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Windows\vVX3000.exe C:\Windows\vVX6000.exe C:\Windows\system32\wuauclt.exe C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Windows\system32\igfxext.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Kontiki\KHost.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Opera\opera.exe C:\Windows\servicing\TrustedInstaller.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Users\Bobubon\Desktop\dds.scr ============== Pseudo HJT Report =============== uSearch Bar = Preserve uStart Page = hxxp://www.google.co.uk/ BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background uRun: [BBC Alerts] "c:\program files\bbc alerts\BBC_Alerts.exe" uRun: [kdx] c:\program files\kontiki\KHost.exe -all uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START mRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup mRun: [topi] c:\program files\toshiba\toshiba online product information\topi.exe -startup mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start mRun: [HDMICtrlMan] c:\program files\toshiba\hdmictrlman\HDMICtrlMan.exe mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot mRun: [Opware15] "c:\program files\scansoft\omnipage15.0\Opware15.exe" mRun: [ScanSoft OmniPage 15.0-reminder] "c:\program files\scansoft\omnipage15.0\ereg\ereg.exe" -r "c:\programdata\scansoft\omnipage15.0\ereg\ereg.ini" mRun: [PDF3 Registry Controller] "c:\program files\scansoft\omnipage15.0\pdfconverter3\\RegistryController.exe" mRun: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe" mRun: [VX3000] c:\windows\vVX3000.exe mRun: [VX6000] c:\windows\vVX6000.exe mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mPolicies-system: EnableLUA = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Pharaoh's%20Secret/Images/stg_drm.ocx DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Pharaoh's%20Secret/Images/armhelper.ocx Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL,avgrsstx.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL ============= SERVICES / DRIVERS =============== R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-9-24 64160] R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-9 335240] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-9-15 9968] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-9-15 74480] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-12-9 297752] R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2007-12-25 40960] R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1028432] R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976] R2 VMCService;Vodafone Mobile Connect Service;c:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2008-3-13 24576] R3 CnxtHdAudAddService;Microsoft UAA Function Driver for High Definition Audio Service;c:\windows\system32\drivers\CHDART.sys [2008-3-18 187904] R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-3-18 111616] R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2008-1-15 48472] R3 QIOMem;Generic IO & Memory Access;c:\windows\system32\drivers\QIOMem.sys [2007-4-9 8192] S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-9-15 7408] S3 VX6000;Microsoft LifeCam VX-6000;c:\windows\system32\drivers\VX6000Xp.sys [2006-12-19 2383256] =============== Created Last 30 ================ 2009-10-10 10:27 <DIR> --d----- c:\windows\system32\log 2009-10-10 08:45 <DIR> --d----- c:\program files\CCleaner 2009-10-10 07:46 <DIR> --d----- c:\programdata\RH_Backups 2009-10-10 07:46 <DIR> --d----- c:\progra~2\RH_Backups 2009-10-10 07:46 <DIR> --d----- c:\program files\RegHealer 2009-10-09 19:22 17,425 a------- c:\windows\23009wo5mz92.dll 2009-10-08 23:55 <DIR> --d----- c:\users\bobubon\Office Genuine Advantage 2009-10-08 23:42 6,144 -------- c:\windows\system32\1D61.tmp 2009-10-08 23:37 6,144 -------- c:\windows\system32\DCE7.tmp 2009-10-08 23:37 6,144 -------- c:\windows\system32\B6B1.tmp 2009-10-08 23:37 <DIR> --d----- c:\program files\Sophos 2009-10-08 19:27 17,124 a------- c:\windows\system32\17019w5rm89z.cpl 2009-10-08 18:44 <DIR> --d----- c:\programdata\SUPERAntiSpyware.com 2009-10-08 18:44 <DIR> --d----- c:\progra~2\SUPERAntiSpyware.com 2009-10-08 18:43 <DIR> --d----- c:\users\bobubon\appdata\roaming\SUPERAntiSpyware.com 2009-10-08 18:43 <DIR> --d----- c:\program files\SUPERAntiSpyware 2009-10-08 18:36 <DIR> --d----- c:\program files\common files\Wise Installation Wizard 2009-10-08 18:07 <DIR> --d----- c:\programdata\Office Genuine Advantage 2009-10-08 16:41 <DIR> --d----- c:\users\bobubon\appdata\roaming\Malwarebytes 2009-10-08 16:41 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2009-10-08 16:41 19,160 a------- c:\windows\system32\drivers\mbam.sys 2009-10-08 16:41 <DIR> --d----- c:\programdata\Malwarebytes 2009-10-08 16:41 <DIR> --d----- c:\progra~2\Malwarebytes 2009-10-08 16:41 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware 2009-10-06 10:01 6,523 a------- c:\windows\31z8s9arse755.ocx 2009-10-05 19:18 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_NuidFltr_01005.Wdf 2009-10-05 09:49 195,440 -------- c:\windows\system32\MpSigStub.exe 2009-10-04 09:04 18,088 a------- c:\windows\system32\1z557sp924f.exe 2009-10-04 06:38 2,526 a------- c:\windows\system32\27z095ro9755.ocx 2009-10-02 18:41 13,107 a------- c:\windows\system32\12564s5y9c3z.dll 2009-10-01 15:48 6,165 a------- c:\windows\2deesparze9455.exe 2009-09-27 19:01 952 a------- c:\windows\system32\drivers\kgpcpy.cfg 2009-09-26 20:09 48 a---h--- c:\windows\system32\ezsidmv.dat 2009-09-25 07:17 15,688 a------- c:\windows\system32\lsdelete.exe 2009-09-24 21:39 64,160 a------- c:\windows\system32\drivers\Lbd.sys 2009-09-24 21:36 <DIR> -cd-h--- c:\programdata\{EF63305C-BAD7-4144-9208-D65528260864} 2009-09-24 21:36 <DIR> -cd-h--- c:\progra~2\{EF63305C-BAD7-4144-9208-D65528260864} 2009-09-24 21:35 <DIR> --d----- c:\program files\Lavasoft 2009-09-24 20:29 <DIR> --d----- c:\programdata\SITEguard 2009-09-24 20:29 <DIR> --d----- c:\progra~2\SITEguard 2009-09-24 20:28 <DIR> --d----- c:\program files\common files\iS3 2009-09-24 20:27 <DIR> --d----- c:\programdata\STOPzilla! 2009-09-24 20:27 <DIR> --d----- c:\progra~2\STOPzilla! 2009-09-24 16:25 4,741 a------- c:\windows\system32\zfed59nloader3182.dll 2009-09-23 20:05 14,998 a------- c:\windows\7816h59ktool760z.bin 2009-09-23 14:27 15,267 a------- c:\windows\3e59backzoor1320.dll 2009-09-23 05:13 4,248 a------- c:\windows\4z45pyware591.dll 2009-09-22 13:51 17,202 a------- c:\windows\system32\20319tz9j4c5.ocx 2009-09-20 15:38 7,488 a------- c:\windows\494asp59zre3076.bin 2009-09-20 09:27 12,007 a------- c:\windows\3607addw5re1z79.bin 2009-09-18 18:30 <DIR> --d----- c:\users\bobubon\appdata\roaming\myphotobook 2009-09-17 19:50 14,286 a------- c:\windows\8554wzrm916.cpl 2009-09-17 13:44 9,890 a------- c:\windows\5739ba9kd5zr1319.ocx 2009-09-17 08:54 4,618 a------- c:\windows\system32\29928worm45z9.dll 2009-09-16 13:44 4,169 a------- c:\windows\1539ztroj515.cpl 2009-09-16 05:55 6,041 a------- c:\windows\system32\305585orm5z89.bin 2009-09-13 17:19 107,368 a------- c:\windows\system32\GEARAspi.dll 2009-09-13 17:19 26,600 a------- c:\windows\system32\drivers\GEARAspiWDM.sys 2009-09-13 17:18 <DIR> --d----- c:\program files\iPod 2009-09-13 17:18 <DIR> --d----- c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD} 2009-09-13 17:18 <DIR> --d----- c:\program files\iTunes 2009-09-13 17:18 <DIR> --d----- c:\progra~2\{755AC846-7372-4AC8-8550-C52491DAA8BD} 2009-09-13 17:16 <DIR> --d----- c:\program files\Bonjour 2009-09-13 17:14 <DIR> --d----- c:\programdata\Apple Computer 2009-09-13 10:34 10,471 a------- c:\windows\9a82backdzor2825.cpl 2009-09-12 20:43 11,936 a------- c:\windows\1444haczt9ol3285.dll 2009-09-12 12:28 11,570 a------- c:\windows\system32\17z2ste592760.exe ==================== Find3M ==================== 2009-10-05 19:17 143,360 a------- c:\windows\inf\infstrng.dat 2009-10-05 19:17 51,200 a------- c:\windows\inf\infpub.dat 2009-10-05 19:17 86,016 a------- c:\windows\inf\infstor.dat 2009-09-23 20:06 10,272 a------- c:\windows\system32\3581downloazer609.dll 2009-09-23 20:06 2,906 a------- c:\windows\75z1worm595.dll 2009-09-23 20:06 10,354 a------- c:\windows\system32\278zb5ckdoor9997.exe 2009-09-23 20:06 8,566 a------- c:\windows\6715a9dwzre541.bin 2009-09-23 20:06 8,189 a------- c:\windows\951viz790.exe 2009-09-23 20:06 5,428 a------- c:\windows\system32\15859hiefz403.dll 2009-09-23 20:06 17,561 a------- c:\windows\789cadd5arez96.dll 2009-09-23 20:06 8,473 a------- c:\windows\system32\1058z5roj919.exe 2009-09-23 20:06 7,086 a------- c:\windows\9dz5steal452.exe 2009-09-23 20:06 7,047 a------- c:\windows\2cc6t5ie9174z.bin 2009-09-08 07:34 4,303 a------- c:\windows\2d7at9izf2695.bin 2009-09-06 02:43 13,594 a------- c:\windows\17088w5r96a6z.dll 2009-09-03 21:08 8,653 a------- c:\windows\system32\14102noz-a-viru9155.bin 2009-08-28 13:39 28,672 a------- c:\windows\system32\Apphlpdm.dll 2009-08-28 13:39 173,056 a------- c:\windows\apppatch\AcXtrnal.dll 2009-08-28 13:38 2,153,984 a------- c:\windows\apppatch\AcGenral.dll 2009-08-28 13:38 541,696 a------- c:\windows\apppatch\AcLayers.dll 2009-08-28 13:38 459,776 a------- c:\windows\apppatch\AcSpecfc.dll 2009-08-28 11:15 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll 2009-08-27 04:50 2,607 a------- c:\windows\system32\92952szambo5e0.bin 2009-08-26 15:37 16,257 a------- c:\windows\system32\11917s9y42z5.bin 2009-08-21 05:08 11,952 a------- c:\windows\system32\avgrsstx.dll 2009-08-21 05:08 335,240 a------- c:\windows\system32\drivers\avgldx86.sys 2009-08-19 19:00 5,867 a------- c:\windows\9z03st5al18.dll 2009-08-17 02:53 2,967 a------- c:\windows\system32\1dd69ownloade5312z.dll 2009-08-16 06:39 13,614 a------- c:\windows\system32\65419ir552z.dll 2009-08-15 08:58 7,840 a------- c:\windows\45509ormza7.bin 2009-08-14 20:48 17,874 a------- c:\windows\system32\32baspzr9e353.exe 2009-08-14 18:07 897,608 a------- c:\windows\system32\drivers\tcpip.sys 2009-08-14 17:29 104,960 a------- c:\windows\system32\netiohlp.dll 2009-08-14 17:29 17,920 a------- c:\windows\system32\netevent.dll 2009-08-14 15:16 17,920 a------- c:\windows\system32\ROUTE.EXE 2009-08-14 15:16 9,728 a------- c:\windows\system32\TCPSVCS.EXE 2009-08-14 15:16 11,264 a------- c:\windows\system32\MRINFO.EXE 2009-08-14 15:16 27,136 a------- c:\windows\system32\NETSTAT.EXE 2009-08-14 15:16 19,968 a------- c:\windows\system32\ARP.EXE 2009-08-14 15:16 10,240 a------- c:\windows\system32\finger.exe 2009-08-14 15:16 8,704 a------- c:\windows\system32\HOSTNAME.EXE 2009-08-12 18:31 44,944 -------- c:\windows\system32\drivers\pxhelp20.sys 2009-08-12 18:31 158,192 -------- c:\windows\system32\pxwma.dll 2009-08-11 01:06 13,520 a------- c:\windows\919zpambot315.exe 2009-08-10 21:12 16,842 a------- c:\windows\59975spambot5z9.exe 2009-08-09 21:02 499,712 a------- c:\windows\system32\msvcp71.dll 2009-08-09 15:20 10,375 a------- c:\windows\system32\1991059oj6z5.exe 2009-08-09 04:03 13,138 a------- c:\windows\57150spyz979.bin 2009-08-09 02:47 11,205 a------- c:\windows\system32\1z948sp5264.exe 2009-08-08 02:01 10,502 a------- c:\windows\system32\5a34add9are181z.bin 2009-08-04 16:24 7,989 a------- c:\windows\system32\25109wormzb.exe 2009-08-04 03:18 17,623 a------- c:\windows\system32\398et9reatz105.exe 2009-08-03 15:07 403,816 a------- c:\windows\system32\OGACheckControl.dll 2009-08-03 15:07 322,928 a------- c:\windows\system32\OGAAddin.dll 2009-08-03 15:07 230,768 a------- c:\windows\system32\OGAEXEC.exe 2009-07-31 15:23 411,368 a------- c:\windows\system32\deploytk.dll 2009-07-24 19:23 9,670 a------- c:\windows\system32\35996spambot15z.bin 2009-07-24 16:10 14,559 a------- c:\windows\system32\9935tro93zb5.exe 2009-07-24 13:38 9,171 a------- c:\windows\4b5aad9warz32.bin 2009-07-21 22:52 915,456 a------- c:\windows\system32\wininet.dll 2009-07-21 22:47 109,056 a------- c:\windows\system32\iesysprep.dll 2009-07-21 22:47 71,680 a------- c:\windows\system32\iesetup.dll 2009-07-21 21:32 3,037 a------- c:\windows\729z59arse1538.exe 2009-07-21 21:13 133,632 a------- c:\windows\system32\ieUnatt.exe 2009-07-21 10:58 14,364 a------- c:\windows\2727ad9warz13995.bin 2009-07-21 01:10 16,668 a------- c:\windows\6304wor5z749.dll 2009-07-18 23:01 12,396 a------- c:\windows\system32\55b3threat29790z.dll 2009-07-17 15:35 71,680 a------- c:\windows\system32\atl.dll 2009-07-15 19:48 17,212 a------- c:\windows\system32\7832spywaze1795.dll 2009-07-15 08:12 6,035 a------- c:\windows\system32\252z9troj415.dll 2009-07-14 14:00 313,344 a------- c:\windows\system32\wmpdxm.dll 2009-07-14 13:59 4,096 a------- c:\windows\system32\dxmasf.dll 2009-07-14 13:58 7,680 a------- c:\windows\system32\spwmp.dll 2009-07-14 11:59 8,147,456 a------- c:\windows\system32\wmploc.DLL 2008-11-08 04:20 665,600 a------- c:\windows\inf\drvindex.dat 2008-11-07 16:51 0 a------- c:\users\bobubon\appdata\roaming\wklnhst.dat 2008-01-21 03:43 174 a--sh--- c:\program files\desktop.ini 2006-11-02 13:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 13:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 13:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 13:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat ============= FINISH: 13:37:44.14 =============== Last edited by Nick_E; 10-10-2009 at 07:15 AM. |
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#3 (permalink) |
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Registered User
Join Date: Oct 2009
Posts: 4
OS: Vista SP1
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What do I do after asking for help 10 days ago?
I followed the instructions for posting a problem, I waited 72 hours and bumped the thread but still no response 10 days later. I realise the volunteers must be inundated with requests but how do I make sure my thread gets picked up eventually?
The instructions make it clear that bumping a thread more than once makes it more likely that it will be overlooked. |
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#4 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,897
OS: WinXP and Vista
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Re: What do I do after asking for help 10 days ago?
Hello Nick E,
Our apologies for the oversight of your thread. I think one of the reasons your thread has been bypassed is due to the ark.txt you posted. It's difficult on the eyes, and much too time consuming to sift through such extraneous information. Please run a new scan as instructed in our pre-posting topic: Double click to run it. If asked to allow a driver to load, please consent.
**Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries Please attach the ark.txt in your next reply. I'd also like to see a more current dds.txt. Run a new scan with dds.scr and post the contents of that new log and we'll begin. |
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#5 (permalink) |
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Registered User
Join Date: Oct 2009
Posts: 4
OS: Vista SP1
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Re: IE 8 and Firefox will not run in normal mode.
Thank you for your reply.
I am a little unclear why my posting was wrong because I thought I had followed the instructions to the letter. Never mind now because I read various other threads on this forum and ran various programs unsupervised and cured the problem. I appreciate you are all volunteers and are very busy but could I respectfully suggest that a system is considered that acknowledges a request for help and stacks such requests in some sort of order. I gave up waiting in frustration not knowing whether I was in a queue, overlooked or being ignored and unsure whether I would raise hackles by bumping my post again. Keep up the good work. Last edited by Nick_E; 11-07-2009 at 10:14 AM. |
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