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#1 (permalink) |
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Registered User
Join Date: Sep 2009
Posts: 2
OS: Win XP service pack3
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Unable to send
I am unable to send email Outlook Express (6) - program closes down, also unable to send and sometimes search on Explorer (8). I ran Nortons (and removed it), AVG, Malware and Dr. Cureit. Dr. C found and removed Trojan Mul Drop and moved Exploit.PDF.214. Also ran each of these in Safe Mode. Problem still there. Thanks for your help.
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#2 (permalink) | |
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Moderator, Analyst, Security Team; Rangemaster, TSF Academy
Join Date: Oct 2007
Location: Georgia
Posts: 10,590
OS: XP SP3
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Re: Unable to send
Hello and Welcome to TSF.
We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a Quote:
------------------------------------------------------ Please follow our pre-posting process outlined here: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed. If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply. Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply. ------------------------------------------------------ |
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