help please

bsg · 08-19-2009, 04:26 PM

Hi I seem to be getting a lot of viruses and spyware on my PC

I use Mozilla browser, ad-aware, malwarebytes, spybot and norton antivirus. To help me with the virus and spyware etc. I am not browsing any dodgy sites

I am getting far too many problems. Could it be because someone might know my IP address? can I change it etc?

My PC has just blown up – Every time I went on the internet I would get hijacked and it would take me to a fake site where it would run a fake scan. None of the above fixed it or picked anything up. I run AVG free antivirus scan under safe mode and it picked something up and deleted it but now my pc wont boot . I tired using a XP disc to repair but I don’t know the administrator password!! Aaaahh any help guys?

**TheBruce1** · 08-20-2009, 05:01 AM

Hello and Welcome to TSF.

Quote:

Could it be because someone might know my IP address? can I change it etc?

Yes and no, depends if you have a dynamic or static IP. Though it would not make much difference as your pc is already compromised.

Quote:

I tired using a XP disc to repair but I don’t know the administrator password!!

A repair installation will not remove any infections present, except if they have infected windows files, other files which are infected will remain. If you did not set up a administrator password then leave it blank. If you require assistance in removing any Virus/Trojan/Spyware then follow the process set out below.

=============

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

08-19-2009, 04:26 PM	#1 (permalink)
bsg Registered User Join Date: Nov 2006 Posts: 2 OS: Winxp	help please Hi I seem to be getting a lot of viruses and spyware on my PC I use Mozilla browser, ad-aware, malwarebytes, spybot and norton antivirus. To help me with the virus and spyware etc. I am not browsing any dodgy sites I am getting far too many problems. Could it be because someone might know my IP address? can I change it etc? My PC has just blown up – Every time I went on the internet I would get hijacked and it would take me to a fake site where it would run a fake scan. None of the above fixed it or picked anything up. I run AVG free antivirus scan under safe mode and it picked something up and deleted it but now my pc wont boot . I tired using a XP disc to repair but I don’t know the administrator password!! Aaaahh any help guys?