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#1 (permalink) |
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Registered User
Join Date: Aug 2009
Posts: 1
OS: Windows XP Professional SP3
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Help me remove malware and trojans
There must be hundreds of them on my laptop.
No idea when it was infected. Please help me get rid of them. This is my log from hijack. Many thanks in advance Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 15:44:32, on 14/08/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16827) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\ibmpmsvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe C:\insight\tools\aiclient.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\iPass\iPassConnect BP\iPCAgent.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\McAfee\Common Framework\FrameworkService.exe C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe C:\Program Files\McAfee\Common Framework\naPrdMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe C:\WINDOWS\system32\Lgnserv.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\Spyware Doctor\pctsAuxs.exe C:\Program Files\Spyware Doctor\pctsSvc.exe C:\Program Files\TalkTalk\bin\sprtsvc.exe c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe C:\WINDOWS\System32\TPHDEXLG.exe C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe C:\Program Files\Live Mesh\Remote Desktop\wlcrasvc.exe c:\program files\lenovo\system update\suservice.exe C:\WINDOWS\system32\wbem\wmiapsrv.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscript.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe C:\Program Files\Lenovo\Zoom\TpScrex.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe C:\WINDOWS\system32\TpShocks.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe C:\Program Files\TalkTalk\bin\sprtcmd.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\McAfee\Common Framework\udaterui.exe C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE C:\Program Files\Western Digital Technologies\WD Win98 SE USB Disk Driver, v1.00.09\WD_SRT.EXE C:\Program Files\iPass\iPassConnect BP\downloader\ipccheck.exe C:\Program Files\Spyware Doctor\pctsTray.exe C:\Program Files\McAfee\Common Framework\McTray.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Registry Mechanic\RegMech.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\TEMP\BN1C6.tmp C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32Info.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = iaccess.bp.com:80 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.*.bp.com;*.*.*.bp.com;*.arco.com;*.amoco.com;*.*.amoco.com;*.*.*.amoco.com;*.*.mobil.com;*.*.*.mobil.com;osir.com;*.osir.com;*.*.osir.com;bpamoco.net;<local>;*.local O1 - Hosts: 193.125.23.12 updates.sald.com O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [ICFCheck] wscript.exe //Job:main C:\WINDOWS\ICF\ICF.WSF O4 - HKLM\..\Run: [C2C MaX Compression initial registry keys] C:\Program Files\MaXCompression\RegMaxComp54.exe /Q O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [Asset Insight SUM] C:\insight\tools\AISOFTMN.EXE -B O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray O4 - HKLM\..\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe O4 - HKLM\..\Run: [TpShocks] TpShocks.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe /logon O4 - HKLM\..\Run: [BPPUpgradeShortcut] "C:\WINDOWS\system32\BPPUpgradeShortcut.exe" /PATH=C:\Program Files\Altiris\Altiris Agent\Software Delivery\{B77C41A5-3234-450F-9491-68FE21E6E9DC}\cache\SR3_Upgrade.EXE O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey O4 - HKLM\..\Run: [Enterprise Vault Offline Vault Size] C:\Program Files\Enterprise Vault\EVreg\EVCREG13.exe /Q O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [Message Center Plus] C:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exe /start O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [WD_SRT] "C:\Program Files\Western Digital Technologies\WD Win98 SE USB Disk Driver, v1.00.09\WD_SRT.EXE" O4 - HKLM\..\Run: [Regedit32] C:\WINDOWS\system32\regedit.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe" O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\kapss0\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - HKUS\.DEFAULT\..\Run: [braviax] (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user') O4 - Startup: ikowin32.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: OneBP sidebar - {2A788CEE-150C-46e0-97F1-E30F3D0AFAC4} - c:\Program Files\OneBP\OneBP sidebar\ATLBPWorldCompanion.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: *.skillport.com O15 - Trusted Zone: http://support.skillsoft.com O15 - Trusted Zone: *.skillwsa.com O16 - DPF: {51BB7DFD-A6F5-4FAC-B8C9-E71CF84D082C} (AeXNSConsoleContextHelp Class) - http://bp1xeusm010.bp1.ad.bp.com/Alt...sNSConsole.cab O16 - DPF: {5d86ddb5-bdf9-441b-9e9e-d4730f4ee499} (BDSCANONLINE Control) - http://www.bitdefender.co.uk/scan_uk/scan8/oscan8.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1234868028046 O16 - DPF: {A3E21079-7F41-4125-9EBB-FD44CFCC0AC1} (WLCTSCControl Class) - https://www.mesh.com/0.9.4014.3/TSWeb.cab O16 - DPF: {A58EA309-CE0A-49C4-A18C-31F77FE681E9} (GetInfo.MainClass) - https://www.bppassport.com/checkmypc/GetInfo.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = bp1.ad.bp.com O17 - HKLM\Software\..\Telephony: DomainName = bp1.ad.bp.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = bp1.ad.bp.com O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: AMINIT.dll O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\516\G2AWinLogon.dll O20 - Winlogon Notify: wlcrdplauncher - C:\Program Files\Live Mesh\Remote Desktop\wlcrdplauncher.dll O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe O23 - Service: Asset Insight Client (AICLIENT) - Unknown owner - C:\insight\tools\aiclient.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\516\g2aservice.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe O23 - Service: iPassConnectEngine - iPass - C:\Program Files\iPass\iPassConnect BP\iPassConnectEngine.exe O23 - Service: iPCAgent - iPass, Inc. - C:\Program Files\iPass\iPassConnect BP\iPCAgent.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe O23 - Service: BP COE Admin Password Changer (PwdChanger) - Unknown owner - C:\WINDOWS\system32\Lgnserv.exe O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: PC Tools Auxiliary Service (sdauxservice) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe O23 - Service: PC Tools Security Service (sdcoreservice) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe -- End of file - 14937 bytes |
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#2 (permalink) | |
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Moderator, Analyst, Security Team
Join Date: Oct 2006
Location: Důn Čideann,Scotland.
Posts: 5,093
OS: XP
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Re: Help me remove malware and trojans
Hello and Welcome to TSF.
We no longer use HijackThis as our initial analysis tool. We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a Quote:
--------------------------------------------------------------------------------------------- Please follow our pre-posting process outlined here: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply. Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply. |
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