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Old 08-12-2009, 05:25 AM   #1 (permalink)
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Join Date: Apr 2009
Posts: 6
OS: XP


Mistake Help with malware

Hello,

When I use a search engine on internet explorer several other websites keep trying to open up and I don't know how to stop it.

I have tried to follow the first steps but was only able to complete the DDS one as currently I can only boot my computer in safe mode and I can't shrink the font size so I'm unable to save the GMER file.

When I try to boot in normal mode I get a blue screen come up with the error DRIVER_IRQL_NOT_LESS_OR_EQUAL and I'm not sure how to fix this.

Here is the DDS log:


DDS (Ver_09-07-30.01) - NTFSx86
Run by Nettie at 7:41:04.84 on 12/08/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.240 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Common Files\AOL\1241351680\ee\AOLSoftware.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Nettie\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uDefault_Search_URL = hxxp://search.msn.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.myaolbroadband.co.uk
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://search.aol.co.uk/web?isinit=true&query=%s
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: XML Class: {500bca15-57a7-4eaf-8143-8c619470b13d} - c:\windows\system32\msxml71.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol broadband toolbar 5.0\aoltb.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: AOL Broadband Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol broadband toolbar 5.0\aoltb.dll
TB: MSN: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\01.02.4000.1001\en-ca\msntb.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - No File
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [DadApp] c:\program files\dell\accessdirect\dadapp.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [MimBoot] c:\progra~1\musicm~1\musicm~3\mimboot.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [EPSON Stylus CX4800 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [HostManager] c:\program files\common files\aol\1241351680\ee\AOLSoftware.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\nettie\startm~1\programs\startup\spywar~1.lnk - c:\program files\spywareguard\sgmain.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\windows\installer\{9944aa9e-362d-11d3-81ab-00c04fb932ba}\1960F8A9.exe
IE: &AOL Toolbar Search - c:\program files\aol\aol broadband toolbar 5.0\resources\en-gb\local\search.html
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: adiamondisforever.com\www
Trusted Zone: e-centives.com\offers
Trusted Zone: edu.on.ca\www.peel
Trusted Zone: myspace.com\vids
Trusted Zone: peelschools.org\oweb
Trusted Zone: plentyoffish.com\www
Trusted Zone: musicmatch.com\online
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.euro.dell.com/systemprofiler/SysPro.CAB
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} - hxxp://nn01.nearnorth.edu.on.ca/qp2.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1165066445218
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} - hxxp://blacks.pnimedia.com/upload/activex/v2_0_0_9/PCAXSetupv2.0.0.9.cab?
DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} - hxxp://walmart.pnimedia.com/upload/activex/v2_0_0_10/PCAXSetupv2.0.0.10.cab?
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-6-19 335752]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-6-19 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-6-19 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-19 298776]

=============== Created Last 30 ================

2009-07-24 10:30 26,624 a------- c:\windows\system32\UACvoeqhosvbi.dll
2009-07-24 10:25 140,804 a------- c:\windows\system32\msxml71.dll
2009-07-23 09:05 <DIR> --d----- c:\program files\iPod
2009-07-23 09:05 <DIR> --d----- c:\program files\iTunes
2009-07-23 09:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-07-23 09:01 <DIR> --d----- c:\program files\Bonjour
2009-07-23 08:58 2,060,288 a------- c:\windows\system32\usbaaplrc.dll

==================== Find3M ====================

2009-07-17 16:14 335,752 a------- c:\windows\system32\drivers\avgldx86.sys
2009-07-09 12:16 39,424 a------- c:\windows\system32\drivers\usbaapl.sys
2009-06-19 09:40 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-06-19 09:40 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-06-16 15:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 15:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 15:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-16 15:36 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-06-03 20:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 20:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2008-09-22 16:11 106,016 a------- c:\docume~1\nettie\applic~1\GDIPFONTCACHEV1.DAT
2006-04-23 17:11 24,192 a------- c:\documents and settings\nettie\usbsermptxp.sys
2006-04-23 17:11 22,768 a------- c:\documents and settings\nettie\usbsermpt.sys
2005-04-25 11:28 952 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-09-18 06:31 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091820080919\index.dat

============= FINISH: 7:44:47.65 ===============
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Old 08-16-2009, 06:26 PM   #2 (permalink)
Analyst, Security Team
 
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Join Date: Sep 2006
Location: Ontario, Canada
Posts: 2,948
OS: Windows 7 Ultimate


Re: Help with malware

Hi aparcher,

Sorry for the delay in looking into your log, as we are extremely busy in this section of the forums. If you still require assistance and are not seeking help elsewhere, then please carry out my instructions.

Please subscribe to this thread so that you are notified when you receive a reply. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Add Subscription.

** Note: Please stick with me until I declare that your system is free from malware. Even though your system may not have any symptoms of malware, it may still be infected. **

--------------------------------------------------------------

Please re-run DDS and post the resulting logs

Download GMER Rootkit Scanner from here or here. Unzip it to your Desktop.

========================================================
Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.
========================================================

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised by a trained Security Analyst


If possible rootkit activity is found, you will be asked if you would like to perform a full scan.
  • Click Yes.
  • Once the scan is complete, you may receive another notice about rootkit activity.
  • Click OK.
  • GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop.
If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure the 'Show All' button is unticked.
  • Click the Scan button and let the program do its work. GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop.
Pleae attach the gmer.txt to your reply:
  1. Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, browse to where you saved the file, and
  2. Click Upload.
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