Stuck at Login screen (in a loop)

tim2000 · 07-21-2009, 08:57 PM

Hi,
I think I have a Malware infection in my pc (xp, sp2, Dell xps 400 model).

Here's the sequence of events: a McAfee scan found a couple files which were then quarentined. But suspiciously, when the scan was done, there were ~10 new Internet Explorer sessions open. I right-clicked on each IE on the task bar and closed them, then rebooted. Now, I can't get past the login. Windows presents the login box, I type my username and password, my desktop background picture appears, then a "Logging Off..." box appears and I'm back at the log in screen. Type username and password..."Logging Off"...back at login screen...a terrible loop.

I've tried booting in Safe Mode (plain, "with networking", and "with command prompt"), and get the same results - stuck at the login loop. I also tried booting to Last Known Good Configuration, but got the same results - stuck at login. I need to get past this point so I can run diagnostics.

Thanks in advance for the help!

tim2000 · 07-26-2009, 05:27 AM

BUMP, please

07-21-2009, 08:57 PM	#1 (permalink)
tim2000 Registered User Join Date: Jul 2009 Posts: 2 OS: xp sp2	Stuck at Login screen (in a loop) Hi, I think I have a Malware infection in my pc (xp, sp2, Dell xps 400 model). Here's the sequence of events: a McAfee scan found a couple files which were then quarentined. But suspiciously, when the scan was done, there were ~10 new Internet Explorer sessions open. I right-clicked on each IE on the task bar and closed them, then rebooted. Now, I can't get past the login. Windows presents the login box, I type my username and password, my desktop background picture appears, then a "Logging Off..." box appears and I'm back at the log in screen. Type username and password..."Logging Off"...back at login screen...a terrible loop. I've tried booting in Safe Mode (plain, "with networking", and "with command prompt"), and get the same results - stuck at the login loop. I also tried booting to Last Known Good Configuration, but got the same results - stuck at login. I need to get past this point so I can run diagnostics. Thanks in advance for the help!

07-26-2009, 05:27 AM	#2 (permalink)
tim2000 Registered User Join Date: Jul 2009 Posts: 2 OS: xp sp2	Re: Stuck at Login screen (in a loop) BUMP, please