I'm puzzled, please help

bluesdaddy · 07-10-2009, 08:10 PM

Hi folks. I can't figure out what is going on with my computer. The issue is when I try to log into windows live messenger. I tried to sign in and all of a sudden the sign in screen looked different, it didn't remember my name or password anymore and when I typed it in there was a huge lag of 30 secs or more where I would type and the text would show up later.

Anwyas I ran my spybot s&D and my AVG free version, I'm a ***** for free things and nothing came up. So I reset my IE and erased all cookies and history, that didn't work.

Then I decided I would just remove MSN messenger and the whole Windows Live from control panel add and remove programs. When I tried this I could remove compnents of the windows live such as the sign up however the bulk of the program Live Essentials would not. When I click on change/remove I get a blip of a box on the screen and that's it.

I'm lost, I don't know what to do. I can't get on my messenger and it's my way of communicating with friends back home. I was going to remove windows but my cd drive has not worked for a year or so so O can't even wipe everything and start from square one. I'm lost, help

bluesdaddy · 07-10-2009, 10:09 PM

Oh yes the error message i get when i try to sign in is Windows Live messenger failed to sign in because the service is temporarily unavalible, but it's been going on for a couple weeks. Oh and if this helps I can't read my emails on this particular computer. I can get into my hotmail inbox but I can't open the emails, I can still send them. But I can read it on other people's computers.

bluesdaddy · 07-11-2009, 03:23 AM

So sorry guys, never realized the protocol for here, pardon me for running before I walked. So I think it's some sort of virus or spyware so I'm following your check list for help. I would have edited this in my original post but i'm new to this and just figured out how to do it. Thanks for all you folks do here helping computer illiterate people like

Here's my DDS.txt :

DDS (Ver_09-06-26.01) - NTFSx86
Run by Valued Customer at 22:15:12.85 on Fri 07/10/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.382.63 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HPQ\shared\hpqwmi.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system\MMAUSBCM.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Valued Customer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No File
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: {9030D464-4C02-4ABF-8ECC-5164760863C6} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - No File
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {F35CE83E-9EBF-40D5-AE87-53F982389740} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mmausbcm.lnk - c:\windows\system\MMAUSBCM.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-5 327688]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-5 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-1-5 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-1-5 906520]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-5 298776]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2006-1-18 200192]
S3 LMASFltr;LMASFltr;c:\windows\system32\drivers\LMASFltr.sys [2008-6-8 13684]
S3 MMAUSB;M-Audio USB ASIO Driver;c:\windows\system32\drivers\MMAUSB.SYS [2008-6-8 18560]

=============== Created Last 30 ================

2009-07-10 16:25 28,544 a------- c:\windows\system32\drivers\pavboot.sys
2009-07-10 16:24 <DIR> --d----- c:\program files\Panda Security
2009-07-10 16:10 21,504 ac------ c:\windows\system32\dllcache\hidserv.dll
2009-07-10 16:10 21,504 a------- c:\windows\system32\hidserv.dll
2009-07-10 16:08 14,848 ac------ c:\windows\system32\dllcache\kbdhid.sys
2009-07-10 16:08 14,848 a------- c:\windows\system32\drivers\kbdhid.sys
2009-07-08 08:37 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar

==================== Find3M ====================

2009-07-08 08:36 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-07-08 08:36 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-03-11 12:24 49,552 a------- c:\docume~1\valued~1\applic~1\GDIPFONTCACHEV1.DAT
2009-04-10 14:10 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2009-04-10 14:10 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2009-04-10 14:10 49,152 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 22:17:09.26 ===============

bluesdaddy · 07-13-2009, 08:44 PM

Bump, please

Hey guys I haven't stolen my Win XP. I can't rewrite it because my cd rom is mucked up even though I have my disks. This is driving me crazy, I am trying to talk to people back home on my messenger that are a thousand miles away. I don't have a home phone so this is fairly important I get this up and running. I know you guys have a lot to do and you are doing this for free. I'm not one to take that for granted but if this is a virus or spyware that is causing this please help. I have exhausted all my knowledge. Thank you for any and all help.

07-10-2009, 08:10 PM	#1 (permalink)
bluesdaddy Registered User Join Date: Jul 2009 Posts: 4 OS: XP	I'm puzzled, please help Hi folks. I can't figure out what is going on with my computer. The issue is when I try to log into windows live messenger. I tried to sign in and all of a sudden the sign in screen looked different, it didn't remember my name or password anymore and when I typed it in there was a huge lag of 30 secs or more where I would type and the text would show up later. Anwyas I ran my spybot s&D and my AVG free version, I'm a ***** for free things and nothing came up. So I reset my IE and erased all cookies and history, that didn't work. Then I decided I would just remove MSN messenger and the whole Windows Live from control panel add and remove programs. When I tried this I could remove compnents of the windows live such as the sign up however the bulk of the program Live Essentials would not. When I click on change/remove I get a blip of a box on the screen and that's it. I'm lost, I don't know what to do. I can't get on my messenger and it's my way of communicating with friends back home. I was going to remove windows but my cd drive has not worked for a year or so so O can't even wipe everything and start from square one. I'm lost, help

07-10-2009, 10:09 PM	#2 (permalink)
bluesdaddy Registered User Join Date: Jul 2009 Posts: 4 OS: XP	Re: I'm puzzled, please help Oh yes the error message i get when i try to sign in is Windows Live messenger failed to sign in because the service is temporarily unavalible, but it's been going on for a couple weeks. Oh and if this helps I can't read my emails on this particular computer. I can get into my hotmail inbox but I can't open the emails, I can still send them. But I can read it on other people's computers.

07-13-2009, 08:44 PM	#4 (permalink)
bluesdaddy Registered User Join Date: Jul 2009 Posts: 4 OS: XP	Re: I'm puzzled, please help Bump, please Hey guys I haven't stolen my Win XP. I can't rewrite it because my cd rom is mucked up even though I have my disks. This is driving me crazy, I am trying to talk to people back home on my messenger that are a thousand miles away. I don't have a home phone so this is fairly important I get this up and running. I know you guys have a lot to do and you are doing this for free. I'm not one to take that for granted but if this is a virus or spyware that is causing this please help. I have exhausted all my knowledge. Thank you for any and all help.