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LinkBack | Thread Tools |
06-18-2009, 05:24 AM
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#1 (permalink) |
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Registered User
Join Date: Jun 2009
Posts: 7
OS: win xp
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..... Has encountered a problem
Hi people, i recently recieved a problem on my machine where whatever system i try to get onto all that happens is an error message saying "..... has enoucntered a problem and needs to close. we are sorry for the inconvience." it then gives you the option to send error report or not send. this has happened when ive tried to get onto internet explorer, word, windows live messenger. i have tried running anti virus software such as kaspersky, spybot, malwarebytes but nothing has been picked up, any help would be appreciated thank you.
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06-18-2009, 05:38 AM
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#2 (permalink) | |
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Moderator, Analyst, Security Team
Join Date: Oct 2006
Location: Důn Čideann,Scotland.
Posts: 5,093
OS: XP
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Re: ..... Has encountered a problem
Hello and welcome to TSF
We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a Quote:
--------------------------------------------------------------------------------------------- Please follow our pre-posting process outlined here: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply. Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply. |
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