Unable to Remove "Generic Rootkit.d!rootkit". Please Help.

**plansforgood** · 06-15-2009, 10:40 PM

My PC recently became infected with the "Generic Rootkit.d!rootkit" trojan. I use the McAfee Internet Security Suite through my local ISP. McAfee seems able to detect and remove the trojan temporarily. However, the trojan seems to reappear immediately. I downloaded Malwarebytes but it won't run on my PC even in safe mode. I am not able to use the results of search engines normally, also. If I click on a link in the results page of a search engine, then I am redirected to other search sites. My circumstances appear very similar to another forum member, bklane01, who received help this week from Ried. Please help me to remove this trojan from my computer. Please be aware that I will only be able to respond to this thread in the evenings normally. I will do my best to make myself available to help with the resolution of this problem.

**TheBruce1** · 06-16-2009, 06:13 AM

Hello and welcome to TSF

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

06-15-2009, 10:40 PM	#1 (permalink)
plansforgood I helped the forums. Join Date: Jun 2009 Posts: 11 OS: XP Home Edition SP 3	Unable to Remove "Generic Rootkit.d!rootkit". Please Help. My PC recently became infected with the "Generic Rootkit.d!rootkit" trojan. I use the McAfee Internet Security Suite through my local ISP. McAfee seems able to detect and remove the trojan temporarily. However, the trojan seems to reappear immediately. I downloaded Malwarebytes but it won't run on my PC even in safe mode. I am not able to use the results of search engines normally, also. If I click on a link in the results page of a search engine, then I am redirected to other search sites. My circumstances appear very similar to another forum member, bklane01, who received help this week from Ried. Please help me to remove this trojan from my computer. Please be aware that I will only be able to respond to this thread in the evenings normally. I will do my best to make myself available to help with the resolution of this problem.