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Old 05-20-2009, 01:34 PM   #1 (permalink)
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Join Date: May 2009
Posts: 3
OS: Windows XP


Confused Home computer won't allow me to login!

Last night I was surfing the web and came across a site that had a slew of viruses that were trying to install on my system. I have a registered version of McAfee and it was quickly displaying all of the trojan's it was blocking. I shut down thinking everything had been removed/resolved.

This morning I fire up the computer only to find that it freezes right at the moment I am about to enter my password details. I'm not sure what to do next. Call Dell for expired support $help$, contact McAfee or wait for help from some of you. I'm not sure if it is a harddrive issue or virus/trojan. Any thoughts and suggestions would be greatly appreciated. Thanks so much!

Craig
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Old 05-21-2009, 08:47 PM   #2 (permalink)
Registered User
 
Join Date: May 2009
Posts: 3
OS: Windows XP


Re: Home computer won't allow me to login!

I was able to login using Safe mode and ran your suggested tools to help identify the issues. Please take a look at the files and let me know your thoughts.

Thanks again,
Craig


DDS (Ver_09-05-14.01) - NTFSx86 NETWORK
Run by Craig at 18:55:33.84 on Thu 05/21/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2045.1716 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Craig\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=4071019
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4071019
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Click-to-Call BHO: {5c255c8a-e604-49b4-9d64-90988571cecb} - c:\program files\windows live\messenger\wlchtc.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Orb] "c:\program files\winamp remote\bin\OrbTray.exe" /background
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [system tool] c:\windows\sysguard.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [CTDVDDET] "c:\program files\creative\sound blaster x-fi\dvdaudio\CTDVDDET.EXE"
mRun: [VolPanel] "c:\program files\creative\sound blaster x-fi\volume panel\VolPanel.exe" /r
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] c:\dell\dsca.exe 3
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [VX6000] c:\windows\vVX6000.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [GoToMyPC] "c:\program files\citrix\gotomypc\g2svc.exe" -logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111v3\WG111v3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

S1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-1-16 214024]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-3-31 210216]
S2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-10-19 359952]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-3-31 144704]
S2 peyfwln;peyfwln;c:\windows\system32\drivers\tsajwsitnap.sys [2009-5-19 59008]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-3-31 606736]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-10-19 79880]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-10-19 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-3-31 34216]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-10-19 40552]
S3 RTL8187B;NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter Vista Driver;c:\windows\system32\drivers\wg111v3.sys [2007-4-23 224896]
S3 VX6000;Microsoft LifeCam VX-6000;c:\windows\system32\drivers\VX6000Xp.sys [2008-1-19 2385896]

=============== Created Last 30 ================

2009-05-21 00:18 <DIR> --d----- c:\docume~1\craig\applic~1\McAfee
2009-05-20 23:19 <DIR> --d----- c:\docume~1\craig\applic~1\Malwarebytes
2009-05-20 23:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-20 23:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-20 23:19 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-20 23:19 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-19 22:03 213,024 a------- c:\windows\system32\drivers\str.sys
2009-05-19 22:03 59,008 a------- c:\windows\system32\drivers\tsajwsitnap.sys
2009-04-29 22:25 <DIR> --d----- c:\program files\MSECache

==================== Find3M ====================

2009-05-12 10:35 57,000 a------- c:\docume~1\craig\applic~1\GDIPFONTCACHEV1.DAT
2009-04-01 10:48 88,279 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-25 11:06 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-03-25 11:06 214,024 a------- c:\windows\system32\drivers\mfehidk.sys
2009-03-25 11:06 79,880 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-03-25 11:06 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-03-25 11:05 34,216 a------- c:\windows\system32\drivers\mferkdk.sys
2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 20:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll
2009-02-28 00:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-01-29 00:21 87,608 a------- c:\docume~1\craig\applic~1\inst.exe
2009-01-29 00:21 47,360 a------- c:\docume~1\craig\applic~1\pcouffin.sys
2008-10-28 21:36 3,902,784 a------- c:\documents and settings\craig\gosetup.exe
2007-04-23 15:21 269,824 a------- c:\windows\inf\wg111v3\vista64\wg111v3.sys
2007-04-23 15:11 224,896 a------- c:\windows\inf\wg111v3\wg111v3.sys
2006-12-15 12:30 315,392 a------- c:\windows\inf\wg111v3\InstallDriver.exe
2006-12-15 12:30 212,992 a------- c:\windows\inf\wg111v3\CopyWHQLDriver.exe
2006-12-15 12:30 98,304 a------- c:\windows\inf\wg111v3\UScanM.exe
2006-12-15 12:30 66,048 a------- c:\windows\inf\wg111v3\EAPPkt.sys
2006-12-15 12:30 28,672 a------- c:\windows\inf\wg111v3\SetDrv.exe
2006-12-15 12:30 20,480 a------- c:\windows\inf\wg111v3\RTWUPath.exe
2006-12-15 12:30 19,968 a------- c:\windows\inf\wg111v3\RTWREFU.EXE

============= FINISH: 18:56:08.21 ===============
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Old 05-26-2009, 03:58 PM   #3 (permalink)
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Join Date: May 2009
Posts: 3
OS: Windows XP


Re: Home computer won't allow me to login!

BUMP, please
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