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Old 05-14-2009, 12:55 PM   #1 (permalink)
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Join Date: May 2009
Posts: 1
OS: XP


Can't Update Anything - Need Help

I haven't found a single virus/spyware program that can update itself. Also, when visiting Microsoft's update site (windowsupdate.microsoft.com) I get redirected to Google. I also get redirected when attempting to visit many mainstream antivirus sites.
I am experiencing this problem on both my Laptop and Desktop; however, these logs are only from the Laptop.
Please, if possible, give instructions for fixing this problem for both computers. (My laptop is in Vista and my Desktop is XP if it matters)
Thanks.

DDS (Ver_09-05-14.01) - NTFSx86
Run by Tyler at 11:27:20.45 on Thu 05/14/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3066.1937 [GMT -7:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_2ba5baa4\STacSV.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_2ba5baa4\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\dldtcoms.exe
C:\Program Files\Sensible Vision\Fast Access\FAService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Sensible Vision\Fast Access\FATrayMon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell V305\dldtmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Dell V305\dldtMsdMon.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Sensible Vision\Fast Access\FATrayAlert.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Steam\SteamService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Tyler\Desktop\dds.scr
C:\Windows\system32\DllHost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Tyler\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6081227
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6081227
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [FATrayAlert] c:\program files\sensible vision\fast access\FATrayMon.exe
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [dldtmon.exe] "c:\program files\dell v305\dldtmon.exe"
mRun: [dldtamon] "c:\program files\dell v305\dldtamon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [FAStartup]
StartupFolder: c:\users\tyler\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jre16~1.0_0\bin\ssv.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: FastAccess - c:\program files\sensible vision\fast access\FALogNot.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL
LSA: Notification Packages = scecli FAPassSync

================= FIREFOX ===================

FF - ProfilePath - c:\users\tyler\appdata\roaming\mozilla\firefox\profiles\x0vi5fck.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-msgr&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - prefs.js: keyword.enabled - false
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll

============= SERVICES / DRIVERS ===============

R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_2ba5baa4\AEstSrv.exe [2008-12-27 73728]
R2 dldt_device;dldt_device;c:\windows\system32\dldtcoms.exe -service --> c:\windows\system32\dldtcoms.exe -service [?]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648]
R2 FAService;FAService;c:\program files\sensible vision\fast access\FAService.exe [2008-7-23 2340104]
R3 itecir;ITECIR Infrared Receiver;c:\windows\system32\drivers\itecir.sys [2008-12-27 54784]
R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2008-12-27 203264]
R3 NETw5v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-12-27 3663360]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2008-12-27 144672]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2008-12-27 277440]
S2 dldtCATSCustConnectService;dldtCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\dldtserv.exe [2008-2-25 99568]
S3 FACAP;facap, FastAccess Video Capture;c:\windows\system32\drivers\facap.sys [2008-7-13 231552]
S3 GoogleDesktopManager-092308-165331;Google Desktop Manager 5.8.809.23506;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-12-27 30192]

=============== Created Last 30 ================

2009-05-14 11:06 <DIR> --d----- c:\program files\Trend Micro
2009-05-13 23:51 <DIR> --d----- c:\program files\Exterminate It!
2009-05-13 14:44 <DIR> --d----- c:\programdata\SUPERAntiSpyware.com
2009-05-13 14:44 <DIR> --d----- c:\progra~2\SUPERAntiSpyware.com
2009-05-13 14:43 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-05-13 14:39 <DIR> --d----- c:\users\tyler\appdata\roaming\Malwarebytes
2009-05-13 14:39 <DIR> --d----- c:\programdata\Malwarebytes
2009-05-13 14:39 <DIR> --d----- c:\progra~2\Malwarebytes
2009-05-13 14:33 34 a------- c:\users\tyler\jagex_runescape_preferences.dat
2009-05-13 14:33 <DIR> --d----- C:\.jagex_cache_32
2009-05-09 00:29 <DIR> --d----- c:\programdata\WindowsSearch
2009-05-07 16:21 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-05-07 16:21 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-05-07 16:21 <DIR> --d----- c:\program files\iPod
2009-05-07 16:21 <DIR> --d----- c:\program files\iTunes
2009-05-05 20:00 <DIR> --d----- c:\program files\iPod(5)
2009-05-05 20:00 <DIR> --d----- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-05 20:00 <DIR> --d----- c:\program files\iTunes(6)
2009-05-05 20:00 <DIR> --d----- c:\progra~2\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-05 19:56 <DIR> --d----- c:\users\tyler\{2092a639-a6c5-465f-9421-de97a9d7897d}
2009-05-05 19:45 <DIR> --d----- c:\program files\Bonjour

==================== Find3M ====================

2009-05-07 15:54 143,360 a------- c:\windows\inf\infstrng.dat
2009-05-07 15:54 86,016 a------- c:\windows\inf\infstor.dat
2009-05-07 15:54 51,200 a------- c:\windows\inf\infpub.dat
2009-04-27 22:39 424 a------- c:\users\tyler\appdata\roaming\wklnhst.dat
2009-02-20 16:40 8 a------- c:\users\tyler\appdata\roaming\usb.dat.bin
2008-12-27 15:06 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 19:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-12-27 13:47 76 a--shr-- c:\windows\CT4CET.bin

============= FINISH: 11:27:36.67 ===============

Thanks for all your help. Files should be attached as requested.
Attached Files
File Type: zip ark.zip (2.0 KB, 4 views)

Last edited by NorCalLoc; 05-14-2009 at 12:56 PM.
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Old 05-17-2009, 12:12 PM   #2 (permalink)
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Location: Ohio
Posts: 26,897
OS: WinXP and Vista


Re: Can't Update Anything - Need Help

Hello NorCalLoc,

Are the redirects happening in both browsers or just Firefox?

Quote:
give instructions for fixing this problem for both computers.
Often times instructions are machine specific. Please post logs for your XP in a new thread and provide me the link to that thread so we may tend to both machines at the same time.
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