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#1 (permalink) |
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Registered User
Join Date: May 2009
Posts: 1
OS: XP
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Can't Update Anything - Need Help
I haven't found a single virus/spyware program that can update itself. Also, when visiting Microsoft's update site (windowsupdate.microsoft.com) I get redirected to Google. I also get redirected when attempting to visit many mainstream antivirus sites.
I am experiencing this problem on both my Laptop and Desktop; however, these logs are only from the Laptop. Please, if possible, give instructions for fixing this problem for both computers. (My laptop is in Vista and my Desktop is XP if it matters) Thanks. DDS (Ver_09-05-14.01) - NTFSx86 Run by Tyler at 11:27:20.45 on Thu 05/14/2009 Internet Explorer: 7.0.6001.18000 Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3066.1937 [GMT -7:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\system32\Ati2evxx.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_2ba5baa4\STacSV.exe C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Program Files\Dell\DellDock\DockLogin.exe C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\Ati2evxx.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_2ba5baa4\aestsrv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Windows\system32\dldtcoms.exe C:\Program Files\Sensible Vision\Fast Access\FAService.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Dell\DellDock\DellDock.exe C:\Windows\system32\taskeng.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\DellTPad\Apoint.exe C:\Program Files\IDT\WDM\sttray.exe C:\Program Files\Sensible Vision\Fast Access\FATrayMon.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files\Dell\MediaDirect\PCMService.exe C:\Program Files\Dell V305\dldtmon.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Steam\Steam.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Dell V305\dldtMsdMon.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Sensible Vision\Fast Access\FATrayAlert.exe C:\Program Files\DellTPad\ApMsgFwd.exe C:\Program Files\DellTPad\HidFind.exe C:\Program Files\DellTPad\Apntex.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Common Files\Steam\SteamService.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\Windows\system32\wuauclt.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Users\Tyler\Desktop\dds.scr C:\Windows\system32\DllHost.exe C:\Windows\system32\vssvc.exe C:\Windows\System32\svchost.exe -k swprv C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Tyler\Desktop\dds.scr ============== Pseudo HJT Report =============== uSearch Page = hxxp://www.google.com uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6081227 uWindow Title = Internet Explorer provided by Dell uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6081227 uSearch Bar = hxxp://www.google.com/ie uInternet Settings,ProxyOverride = *.local uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File uRun: [Steam] "c:\program files\steam\Steam.exe" -silent uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [Apoint] c:\program files\delltpad\Apoint.exe mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun mRun: [FATrayAlert] c:\program files\sensible vision\fast access\FATrayMon.exe mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe" mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter mRun: [dldtmon.exe] "c:\program files\dell v305\dldtmon.exe" mRun: [dldtamon] "c:\program files\dell v305\dldtamon.exe" mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" mRun: [FAStartup] StartupFolder: c:\users\tyler\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jre16~1.0_0\bin\ssv.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab Notify: FastAccess - c:\program files\sensible vision\fast access\FALogNot.dll Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL LSA: Notification Packages = scecli FAPassSync ================= FIREFOX =================== FF - ProfilePath - c:\users\tyler\appdata\roaming\mozilla\firefox\profiles\x0vi5fck.default\ FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-msgr&p= FF - prefs.js: browser.search.selectedEngine - Google FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/ FF - prefs.js: keyword.enabled - false FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll ============= SERVICES / DRIVERS =============== R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_2ba5baa4\AEstSrv.exe [2008-12-27 73728] R2 dldt_device;dldt_device;c:\windows\system32\dldtcoms.exe -service --> c:\windows\system32\dldtcoms.exe -service [?] R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648] R2 FAService;FAService;c:\program files\sensible vision\fast access\FAService.exe [2008-7-23 2340104] R3 itecir;ITECIR Infrared Receiver;c:\windows\system32\drivers\itecir.sys [2008-12-27 54784] R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2008-12-27 203264] R3 NETw5v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-12-27 3663360] R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2008-12-27 144672] R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2008-12-27 277440] S2 dldtCATSCustConnectService;dldtCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\dldtserv.exe [2008-2-25 99568] S3 FACAP;facap, FastAccess Video Capture;c:\windows\system32\drivers\facap.sys [2008-7-13 231552] S3 GoogleDesktopManager-092308-165331;Google Desktop Manager 5.8.809.23506;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-12-27 30192] =============== Created Last 30 ================ 2009-05-14 11:06 <DIR> --d----- c:\program files\Trend Micro 2009-05-13 23:51 <DIR> --d----- c:\program files\Exterminate It! 2009-05-13 14:44 <DIR> --d----- c:\programdata\SUPERAntiSpyware.com 2009-05-13 14:44 <DIR> --d----- c:\progra~2\SUPERAntiSpyware.com 2009-05-13 14:43 <DIR> --d----- c:\program files\SUPERAntiSpyware 2009-05-13 14:39 <DIR> --d----- c:\users\tyler\appdata\roaming\Malwarebytes 2009-05-13 14:39 <DIR> --d----- c:\programdata\Malwarebytes 2009-05-13 14:39 <DIR> --d----- c:\progra~2\Malwarebytes 2009-05-13 14:33 34 a------- c:\users\tyler\jagex_runescape_preferences.dat 2009-05-13 14:33 <DIR> --d----- C:\.jagex_cache_32 2009-05-09 00:29 <DIR> --d----- c:\programdata\WindowsSearch 2009-05-07 16:21 107,368 a------- c:\windows\system32\GEARAspi.dll 2009-05-07 16:21 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys 2009-05-07 16:21 <DIR> --d----- c:\program files\iPod 2009-05-07 16:21 <DIR> --d----- c:\program files\iTunes 2009-05-05 20:00 <DIR> --d----- c:\program files\iPod(5) 2009-05-05 20:00 <DIR> --d----- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906} 2009-05-05 20:00 <DIR> --d----- c:\program files\iTunes(6) 2009-05-05 20:00 <DIR> --d----- c:\progra~2\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906} 2009-05-05 19:56 <DIR> --d----- c:\users\tyler\{2092a639-a6c5-465f-9421-de97a9d7897d} 2009-05-05 19:45 <DIR> --d----- c:\program files\Bonjour ==================== Find3M ==================== 2009-05-07 15:54 143,360 a------- c:\windows\inf\infstrng.dat 2009-05-07 15:54 86,016 a------- c:\windows\inf\infstor.dat 2009-05-07 15:54 51,200 a------- c:\windows\inf\infpub.dat 2009-04-27 22:39 424 a------- c:\users\tyler\appdata\roaming\wklnhst.dat 2009-02-20 16:40 8 a------- c:\users\tyler\appdata\roaming\usb.dat.bin 2008-12-27 15:06 665,600 a------- c:\windows\inf\drvindex.dat 2008-01-20 19:43 174 a--sh--- c:\program files\desktop.ini 2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat 2008-12-27 13:47 76 a--shr-- c:\windows\CT4CET.bin ============= FINISH: 11:27:36.67 =============== Thanks for all your help. Files should be attached as requested. Last edited by NorCalLoc; 05-14-2009 at 12:56 PM. |
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#2 (permalink) | |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 26,897
OS: WinXP and Vista
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Re: Can't Update Anything - Need Help
Hello NorCalLoc,
Are the redirects happening in both browsers or just Firefox? Quote:
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