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#1 (permalink) |
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Registered User
Join Date: May 2009
Posts: 2
OS: XP Pro
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Cmd and Internet not working
Hey! I saw another post on here recently just like this, but I decided to follow the directions in hope of getting some help.
![]() I am using windows xp pro sp3. After trying to start up this morning, I noticed that the start up left off several items on the bottom right bar (Antivirus and some other things that usually run at startup). Right away I checked the internet connection, and even though I am good on the network, I cannot get online. I reset the router, the PC, etc, and no love. No programs would update, as the internet connection was not working. Something was blocking it. So I went to safe mode, and scanned with Adaware, Spybot, and my ESET AV Scan. It showed nothing! I called MS Tech support and spent an hour with them to have them tell me it is my AV, as I can get online when ESET is not running at startup. I spent over two hours with tech support at ESET today, and the tech had me try severl times to use the cmd command (both with eset installed and when it was not). I noticed that when I opened cmd windows explorer closes automatically and re-opens after 2 seconds but cmd doesn't open. I am using eset smart security 4 with the latest updates. The ESET tech had me use MALWAREBYTES and it originally found two things, removed them, and then nothing. Where it gets funky is they had me setup another user account to see if perhaps the ADMIN was corrupt. We tried the same steps there but no luck. If I want to be online, I have no firewall and no antivirus. If I install AV and FIrewall I can not get online and cannot update my apps. I had not made ANY changes prior to this happening and my PC showed no signs of any issues yesterday. Please help me. I appreciate your time and attention. - Adam Here is the DDS.txt DDS (Ver_09-03-16.01) - NTFSx86 Run by Administrator at 20:28:18.29 on Tue 05/12/2009 Internet Explorer: 7.0.5730.11 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.998.580 [GMT -4:00] ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe C:\WINDOWS\system32\SearchIndexer.exe C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Broadlook Technologies\Contact Capture\ContactCapture.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\explorer.exe C:\WINDOWS\system32\SearchProtocolHost.exe C:\Documents and Settings\Administrator\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.prime-objective.com/ uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8 uSearch Bar = hxxp://www.yahoo.com/search/ie.html mDefault_Page_URL = hxxp://www.yahoo.com mStart Page = hxxp://www.yahoo.com uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll BHO: VMN Toolbar: {4e7bd74f-2b8d-469e-8da9-fd60bb9aae33} - blank BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll TB: VMN Toolbar: {4e7bd74f-2b8d-469e-8da9-fd60bb9aae33} - blank TB: {E0E899AB-F487-11D5-8D29-0050BA6940E3} - No File TB: Parse Pro: {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File TB: {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - No File TB: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [ContactCapture] "c:\program files\broadlook technologies\contact capture\ContactCapture.exe" /autostart mRun: [IntelAudioStudio] "c:\program files\intel audio studio\IntelAudioStudio.exe" TRAY StartupFolder: c:\documents and settings\administrator\start menu\programs\startup\SpywareGuard.lnk.disabled IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/tgctlcm.cab DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxps://secure.netlinksolution.com/includes/icaweb.cab DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab DPF: {56393399-041A-4650-94C7-13DFCB1F4665} - hxxp://pestpatrol.com/pestscan/pestscan.cab DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1172712007218 DPF: {74F5614A-8A8C-43B4-8CC2-4B4EFAF4A6C5} - hxxp://www.techsmith.com/codec/tsccinst.cab DPF: {82B56B47-90DC-4F58-9A7D-D27BA46D3C0F} - hxxp://fitzer.myphotoalbum.com/ImageUploader4.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {8BBDC81D-81B3-49EE-87E8-47B7A707FAE8} - hxxps://www.gotomeeting.com/default/applets/g2mdlax.cab DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab DPF: {A959E4A5-0B3D-449E-9998-348705BD4092} - hxxp://www.servicemagic.com/smod/smdesktop.CAB DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab DPF: {C75BE5CC-7F80-458C-8B66-FAB86E3B13C3} - hxxp://images.fotki.com/activex/FotkiUploader.cab DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://starsearcher.webex.com/client/T22L/webex/ieatgpc.cab Notify: igfxcui - igfxdev.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll ================= FIREFOX =================== FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\2tx4h66u.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.prime-objective.com/ FF - prefs.js: keyword.URL - hxxp://toolbar.vmn.net/en/error404-dns.php?lg=en&mkt=en&type=dns&tbo=toolbar__2evmn__2enet__2fen__2foptions__2ephp&q= ---- FIREFOX POLICIES ---- FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service ============= SERVICES / DRIVERS =============== R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592] R4 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys --> c:\windows\system32\drivers\ehdrv.sys [?] S3 esihdrv;esihdrv;c:\docume~1\admini~1\locals~1\temp\esihdrv.sys [2009-5-12 107256] S3 LLUSBFLT;LLUSBFLT;c:\windows\system32\drivers\llusbflt.sys [2005-3-28 4736] S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc2.sys [2005-3-28 8960] S3 PortAcc;Spearit Port Access;\??\c:\program files\laplink\pcmover\portacc.sys --> c:\program files\laplink\pcmover\PortAcc.sys [?] S3 TED200S5;TED200S5 NDIS Protocol Driver;c:\windows\system32\drivers\ted200s5.sys --> c:\windows\system32\drivers\TED200S5.sys [?] S4 getPlus(R) Helper;getPlus(R) Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-4-14 33176] =============== Created Last 30 ================ 2009-05-12 19:54 161,792 a------- c:\windows\SWREG.exe 2009-05-12 19:54 98,816 a------- c:\windows\sed.exe 2009-05-12 19:54 389,120 a------- c:\windows\system32\CF28971.exe 2009-05-12 19:54 <DIR> --d----- C:\ComboFix 2009-05-12 16:51 <DIR> --d----- c:\windows\system32\XPSViewer 2009-05-12 16:49 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll 2009-05-12 16:49 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe 2009-05-12 16:49 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll 2009-05-12 16:49 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll 2009-05-12 16:49 1,676,288 -------- c:\windows\system32\xpssvcs.dll 2009-05-12 16:49 575,488 -------- c:\windows\system32\xpsshhdr.dll 2009-05-12 16:49 117,760 -------- c:\windows\system32\prntvpt.dll 2009-05-12 16:49 <DIR> --d----- C:\504d7ae4c8d30fca7e 2009-05-12 16:49 <DIR> --d----- c:\windows\SxsCaPendDel 2009-05-12 14:54 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes 2009-05-12 14:54 15,504 a------- c:\windows\system32\drivers\mbam.sys 2009-05-12 14:54 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2009-05-12 14:54 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware 2009-05-12 14:54 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-05-12 14:12 26,643 a------- c:\windows\system32\epfwdata.bin 2009-05-11 10:01 54,156 a---h--- c:\windows\QTFont.qfn 2009-05-11 10:01 1,409 a------- c:\windows\QTFont.for 2009-04-22 10:05 0 a---h--- c:\windows\SwSys2.bmp 2009-04-22 10:05 0 a---h--- c:\windows\SwSys1.bmp 2009-04-22 09:53 212,480 -------- c:\windows\pcdlib32.dll 2009-04-22 09:53 <DIR> --d----- c:\program files\Serif 2009-04-17 08:32 <DIR> --d----- c:\docume~1\admini~1\applic~1\Windows Search 2009-04-16 12:46 <DIR> --d----- c:\documents and settings\administrator\Tracing 2009-04-16 12:45 81,736 a------- c:\windows\system32\lmdimon8.dll 2009-04-16 12:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Applications 2009-04-15 20:50 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb 2009-04-15 20:50 2,560 -------- c:\windows\system32\xpsp4res.dll 2009-04-15 20:50 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe 2009-04-13 15:34 <DIR> --d----- c:\docume~1\admini~1\applic~1\TweetDeckFast.F9107117265DB7542C1A806C8DB837742CE14C21.1 2009-04-13 15:34 <DIR> --d----- c:\program files\TweetDeck ==================== Find3M ==================== 2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll 2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll 2009-02-20 14:09 78,336 a------- c:\windows\system32\ieencode.dll 2009-01-06 16:59 60,744 a------- c:\documents and settings\administrator\g2mdlhlpx.exe 2008-09-16 08:53 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091620080917\index.dat ============= FINISH: 20:29:21.79 =============== |
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