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Old 05-11-2009, 06:43 PM   #1 (permalink)
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Join Date: Dec 2007
Posts: 29
OS: Windows 7


Potential Infection - Internet not working and PC slowdowns

I believe that a worm may have infected my computer unfortunately. This last week I have been getting a pop up about Windows Genuine Advantage Notifications. It looks like the legit thing, similar to this, (http://www.raymond.cc/images/wga1717agree.gif).

When I look in the processes running it shows as 2 instances of wgasetup.exe. There is also alg.exe that I have never seen before.

The weird part is that I am running ESET NOD32 with the latest definitions update and I did a full scan on the computer and nothing showed up as a threat. Nothing has been disabled on its own and Ad-Aware hasn't shown anything either.

However, my computer is much slower than usual and nothing has been done to it. The most prominent issue though is my Internet. Before this happened, my Internet speed and connection was fine. Suddenly now, Firefox says that the connection has been reset to the server. Most sites I can't visit and the same happens in IE. I called Verizon and they assigned me a new IP address but the same thing happens.

I suspect that one of the younger ones in the family was on AIM and got something on my computer. I looked at Google for a WGA look a like and got something about Cuebot-K.

I looked for the Windows Genuine Advantage Service and it wasn't there. I ran a WGA Remover to see if that would work but it still showed up.

The WGA pops up every time when I start the computer but I just click cancel so it doesn't install anything else. It's not listed in MSconfig for me to stop starting up when I turn the PC on.

Can this worm look at my files and send them to a third party? Maybe it is doing that and that is why my internet is so slow and hardly works.

I backed up my important files already so I can clean sweep with XP again.

Everything other than the above seems to work, I can visit security sites and do updates. The last update from WGA from MS Updates is from April so I doubt the pop up is legit since it hasn't updated since.

Note: I wasn't able to read the instructions for the GMER test and to uncheck some stuff so I did it with everything checked. I hope that you can still use the scans because I am away and the scan took 2 hours to perform.

Here is the DDS log:


DDS (Ver_09-03-16.01) - NTFSx86
Run by Administrator at 17:26:33.39 on 05/10/09
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1625 [GMT -4:00]

AV: ESET Smart Security 3.0 *On-access scanning enabled* (Updated)
FW: ESET Personal firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\KB905474\wgasetup.exe
C:\WINDOWS\system32\KB905474\wgasetup.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\taskmgr.exe
G:\dds.scr
C:\WINDOWS\system32\wuauclt.exe

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1220048508799
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1220052745343
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: igfxcui - igfxsrvc.dll
AppInit_DLLs: acaptuser32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\j6yaqc4e.default\
FF - prefs.js: browser.startup.homepage - www.cnn.com

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-6-2 611664]
R2 ekrn;Eset Service;c:\program files\eset\eset smart security\ekrn.exe [2007-12-21 468224]

=============== Created Last 30 ================

2009-04-21 23:17 <DIR> --d----- c:\windows\system32\KB905474
2009-04-14 21:35 2,560 -------- c:\windows\system32\xpsp4res.dll

==================== Find3M ====================

2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-02-20 14:09 78,336 a------- c:\windows\system32\ieencode.dll
2008-11-21 18:16 30 a------- c:\documents and settings\administrator\jagex_runescape_preferences.dat

============= FINISH: 17:27:11.79 ===============
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Old 05-15-2009, 04:09 PM   #2 (permalink)
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Join Date: Dec 2007
Posts: 29
OS: Windows 7


Re: Potential Infection - Internet not working and PC slowdowns

Bump, please!
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