HI I'M WILL... PLEASE HELP! virtumonde.generic {6D794CB4-C7CD-4C6F-BFDC-9B77AFBDC02C}

deirmalfunction · 05-11-2009, 02:41 PM

Hi there I'm Will, brand new to tech work and tired of running into walls, (I think my head is starting to bleed lol) I ran a scan months ago using Spybot Search and Destroy. When I removed the spyware that was in the report two virtumonde.generic files remained and could not be removed. I went into regedit and tried to delete the files but to no avail. I remember a friend once telling me i may need to stop the process and have the computer delete it at start up but do not remember the program. If there is anyone with knowledge about this topic I would truly appreciate your help. Here I have the location in my registry listed in spybot, thank you again and if you need any additional info I will be happy to oblige.

HKEY_USERS/S-1-5-18/Software/Microsoft/Windows/CurrentVersion/Ext/Stats/{6D794CB4-C7CD-4C6F-BFDC-9B77AFBDC02C} and HKEY_USERS/DEFAULT/Software/Microsoft/Windows/CurrentVersion/Ext/Stats/{6D794CB4-C7CD-4C6F-BFDC-9B77AFBDC02C}

**TheBruce1** · 05-11-2009, 03:40 PM

Hello and welcome to TSF

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Quote:

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please start a new thread in our Virus/Trojan/Spyware forum along with the required logs

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

05-11-2009, 02:41 PM	#1 (permalink)
deirmalfunction Registered User Join Date: May 2009 Location: Boulder, CO Posts: 1 OS: xp	I can't remove virtumonde.generic {6D794CB4-C7CD-4C6F-BFDC-9B77AFBDC02C} Hi there I'm Will, brand new to tech work and tired of running into walls, (I think my head is starting to bleed lol) I ran a scan months ago using Spybot Search and Destroy. When I removed the spyware that was in the report two virtumonde.generic files remained and could not be removed. I went into regedit and tried to delete the files but to no avail. I remember a friend once telling me i may need to stop the process and have the computer delete it at start up but do not remember the program. If there is anyone with knowledge about this topic I would truly appreciate your help. Here I have the location in my registry listed in spybot, thank you again and if you need any additional info I will be happy to oblige. HKEY_USERS/S-1-5-18/Software/Microsoft/Windows/CurrentVersion/Ext/Stats/{6D794CB4-C7CD-4C6F-BFDC-9B77AFBDC02C} and HKEY_USERS/DEFAULT/Software/Microsoft/Windows/CurrentVersion/Ext/Stats/{6D794CB4-C7CD-4C6F-BFDC-9B77AFBDC02C} Last edited by deirmalfunction; 05-11-2009 at 03:00 PM. Reason: Advise from Helpful Posting Tips http://www.techsupportforum.com/comments-more/comments-announcements/1694-helpful-posting-tips.html