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Old 04-17-2009, 09:18 AM   #1 (permalink)
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Join Date: Apr 2009
Posts: 1
OS: windows xp sp2


HELP PLEASE can't open itunes or 3dmark keeps closing

Help please i can open apps such as messenger and steam and stuff but i can't seem to open 3dmark. I looked at the proscesses and 3dmark pops up then goes away and itunes doesn't work ethier but wmp does but i need to sync my ipod D=. please help asap




DDS (Ver_09-03-16.01) - NTFSx86
Run by Admin at 0:41:27.54 on Sat 04/18/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2047.1445 [GMT 10:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\NETGEAR\WG111v3\WG111v3.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Admin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [DriverUpdaterPro] c:\program files\ixi tools\driver updater pro\DriverUpdaterPro.exe -t
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [Hguxatuza] rundll32.exe "c:\windows\aputilesolas.dll",e
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111v3\WG111v3.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Notify: 38a53335577 - c:\windows\system32\ipsecsnp32.dll
Notify: Antiwpa - antiwpa.dll
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: c:\windows\system32\ipsecsnp32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli rc4701.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admin\applic~1\mozilla\firefox\profiles\0p8edj8w.default\
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - HiddenExtension: XUL Cache: {0C147404-D1B7-495D-8F32-C3DEE522FE8B} - c:\documents and settings\admin\local settings\application data\{0c147404-d1b7-495d-8f32-c3dee522fe8b}\

============= SERVICES / DRIVERS ===============

R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-4-14 38496]
R3 RTL8187B;NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter Vista Driver;c:\windows\system32\drivers\wg111v3.sys [2007-4-23 224896]

=============== Created Last 30 ================

2009-04-18 00:30 262,144 a------- c:\windows\system32\wrap_oal.dll
2009-04-18 00:30 86,016 a------- c:\windows\system32\OpenAL32.dll
2009-04-18 00:28 27,672 a------- c:\windows\system32\drivers\Entech.sys
2009-04-18 00:28 12,744 a------- c:\windows\system32\drivers\Entech64.sys
2009-04-18 00:28 6,173 a------- c:\windows\system32\drivers\Entech.vxd
2009-04-18 00:28 3,972 a------- c:\windows\system32\drivers\PciBus.sys
2009-04-18 00:28 <DIR> --d----- c:\windows\system32\Futuremark
2009-04-18 00:26 <DIR> --d----- c:\program files\Futuremark
2009-04-18 00:21 5,504 ac------ c:\windows\system32\dllcache\mstee.sys
2009-04-18 00:21 5,504 a------- c:\windows\system32\drivers\MSTEE.sys
2009-04-18 00:21 15,360 ac------ c:\windows\system32\dllcache\mpe.sys
2009-04-18 00:21 15,360 a------- c:\windows\system32\drivers\MPE.sys
2009-04-18 00:15 169,856 a------- c:\windows\system32\drivers\atinavt2.sys
2009-04-18 00:15 106,496 a------- c:\windows\system32\atinppt2.ax
2009-04-18 00:15 64,352 a------- c:\windows\system32\drivers\ativmc01.cod
2009-04-18 00:14 <DIR> --d----- c:\program files\ATI Technologies
2009-04-17 23:39 <DIR> --d----- c:\program files\iXi Tools
2009-04-17 15:09 <DIR> --d----- c:\program files\iPod
2009-04-17 15:09 <DIR> --d----- c:\program files\iTunes
2009-04-17 15:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-04-17 15:08 <DIR> --d----- c:\program files\Bonjour
2009-04-17 15:08 <DIR> --d----- c:\windows\system32\ReinstallBackups
2009-04-17 15:08 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-04-17 14:08 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-04-17 14:08 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-04-17 14:07 36,864 a------- c:\windows\system32\drivers\usbaapl.sys
2009-04-17 01:13 5,376 a------- c:\windows\system32\antiwpa.dll
2009-04-17 01:11 <DIR> --d----- c:\program files\K-Lite Codec Pack
2009-04-17 01:06 615 a------- c:\windows\system32\FUqUo1lIFxEwH.vbs
2009-04-16 10:00 0 a------- c:\documents and settings\admin\jagex_runescape_preferences.dat
2009-04-16 10:00 <DIR> --d----- c:\windows\.jagex_cache_32
2009-04-15 08:17 <DIR> --d--r-- c:\documents and settings\all users\Documents
2009-04-15 08:15 31,281 ac------ c:\windows\system32\dllcache\FP4.CAT
2009-04-15 08:15 13,753 a----r-- c:\windows\SET29.tmp
2009-04-15 08:15 1,086,058 a----r-- c:\windows\SET1D.tmp
2009-04-15 08:15 1,042,903 a----r-- c:\windows\SET1A.tmp
2009-04-15 06:46 3,072 a------- c:\windows\system32\drivers\audstub.sys
2009-04-15 06:46 21,504 a------- c:\windows\system32\hidserv.dll
2009-04-15 06:46 57,472 a------- c:\windows\system32\drivers\redbook.sys
2009-04-15 06:46 74,240 a------- c:\windows\system32\usbui.dll
2009-04-15 06:45 <DIR> --d----- c:\program files\common files\ODBC
2009-04-15 06:45 <DIR> --d----- c:\program files\common files\SpeechEngines
2009-04-15 06:44 109,456 a------- c:\windows\system\AVIFILE.DLL
2009-04-15 06:43 1,086,058 ac------ c:\windows\system32\dllcache\NTPRINT.CAT
2009-04-15 06:42 <DIR> --d----- C:\Documents and Settings
2009-04-15 06:41 261 a------- c:\windows\system32\$winnt$.inf
2009-04-15 00:40 <DIR> --d----- c:\docume~1\admin\applic~1\LimeWire
2009-04-14 23:26 <DIR> --d----- c:\program files\Realtek
2009-04-14 23:23 <DIR> --d----- c:\documents and settings\admin\Tracing
2009-04-14 23:20 <DIR> --d----- c:\program files\Microsoft
2009-04-14 23:20 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-04-14 23:18 <DIR> --d----- c:\program files\common files\Windows Live
2009-04-14 23:14 <DIR> --d----- c:\docume~1\admin\applic~1\Malwarebytes
2009-04-14 23:14 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-14 23:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-14 23:13 <DIR> --d----- c:\documents and settings\admin\Contacts
2009-04-14 23:09 <DIR> --d----- c:\program files\NETGEAR
2009-04-14 23:08 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Messenger Plus!
2009-04-14 23:03 <DIR> --d----- c:\program files\Steam
2009-04-14 23:02 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-04-14 23:02 <DIR> --d----- c:\program files\Windows Media Components
2009-04-14 23:00 <DIR> --d----- c:\program files\LimeWire
2009-04-14 23:00 <DIR> --d----- c:\program files\Messenger Plus! Live
2009-04-14 22:49 <DIR> --d----- c:\program files\Apex
2009-04-14 22:23 <DIR> --dsh--- c:\documents and settings\all users\DRM
2009-04-14 21:53 <DIR> --d-h--- c:\program files\WindowsUpdate
2009-04-14 21:52 <DIR> --d----- c:\program files\common files\MSSoap
2009-04-14 21:51 <DIR> --d----- c:\program files\Online Services
2009-04-14 21:51 <DIR> --d----- c:\program files\Messenger
2009-04-14 21:50 <DIR> --d----- c:\program files\MSN Gaming Zone
2009-04-14 21:50 <DIR> --d----- c:\program files\Windows NT

==================== Find3M ====================

2009-04-15 00:45 139,264 a------- c:\windows\system32\ipsecsnp32.dll
2009-04-14 23:24 315,392 a------- c:\windows\HideWin.exe
2009-04-14 23:10 21,035 a------- c:\windows\system32\drivers\AegisP.sys
2009-04-14 22:22 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-04-14 21:53 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-06 18:52 49,504 a------- c:\windows\system32\sirenacm.dll
2007-04-23 14:21 269,824 a------- c:\windows\inf\wg111v3\vista64\wg111v3.sys
2007-04-23 14:11 224,896 a------- c:\windows\inf\wg111v3\wg111v3.sys
2006-12-15 11:30 315,392 a------- c:\windows\inf\wg111v3\InstallDriver.exe
2006-12-15 11:30 212,992 a------- c:\windows\inf\wg111v3\CopyWHQLDriver.exe
2006-12-15 11:30 98,304 a------- c:\windows\inf\wg111v3\UScanM.exe
2006-12-15 11:30 66,048 a------- c:\windows\inf\wg111v3\EAPPkt.sys
2006-12-15 11:30 28,672 a------- c:\windows\inf\wg111v3\SetDrv.exe
2006-12-15 11:30 20,480 a------- c:\windows\inf\wg111v3\RTWUPath.exe
2006-12-15 11:30 19,968 a------- c:\windows\inf\wg111v3\RTWREFU.EXE

============= FINISH: 0:42:42.56 ===============
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Old 04-18-2009, 06:05 PM   #2 (permalink)
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Location: Georgia
Posts: 10,750
OS: XP SP3


Re: HELP PLEASE can't open itunes or 3dmark keeps closing

As you read in our:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

Quote:
* It is also this forum's policy that we only address users with a legal copy of Windows. If during the course of a fix it is determined that the copy is not legal, we must stop the cleansing process.
This thread shall now be closed.

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