warning! spyware detected on your computer! - Page 2

tetonbob · 07-13-2008, 07:49 AM

Let's try dial-a-fix

http://wiki.djlizard.net/Dial-a-fix

Download/save the program and extract to it's own folder.
In the WU/WUAU area click the button Flush SoftwareDistribution (Click Yes)
Tick all boxs in the WU/WUAU and Registration center area then click the Go button.

There is also a Policies area that will show any registry restrictions. Check on that, and fix any found.

See if the updates will install then.

sam1975 · 07-16-2008, 02:38 AM

Hi,

Sorry for the late reply. Actually i was away from my Laptop. It did fix the issue but it cannot install Microsoft Guenuine Advantage updates. Is Dial-a-fix only check for XP SP2 as well?

Thanks
Sam.

tetonbob · 07-16-2008, 08:28 AM

If you cannot install MS Genuine Updates, you may need to contact Microsoft.

Not sure I understand the question you're asking about Dial-A-Fix.

As this is now beyond malware removal, I'd suggest you ask for help in the Windows XP section of the forum if you have need of further assistance.

sam1975 · 07-17-2008, 03:29 AM

Hi,

Thanks i will post that in WindowsXP forum. Time to time i am still getting the message from McAfee that PUP Found. C:\System Volume information\_restore{5277E03E-A8F7-48F4-855.... blah blah..is a potentially unwanted program such as spyware and adware.....
Do you think is that a malware please? Harmed... Please let me know.

Thanks
Sam

tetonbob · 07-17-2008, 07:07 AM

System Volume Information is where Windows stores System Restore points. Those cannot harm your machine unless you were to restore the system to one of those points.

Uninstalling ComboFix should have flushed those points, and set a new clean one. Did you perform the ComboFix /u command successfully?

CLEAR & RESET SYSTEM RESTORE'S CACHE

Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 & press Enter

* Tick on the checkbox - Turn off System Restore on all drives
* Click Apply

Turn it back 'On' by unticking the same checkbox & click Apply, and then OK

---------------------------------------------------------------------------------------------

sam1975 · 07-17-2008, 03:00 PM

Hi,

I did uninstall combofix successfully and followed all suggestions you gave me according to #19 (permalink).
I read all the links you provided in #19 (permalink).

Now i reset the system restore cache.
Again MANY MANY THANKS FOR YOU for answering my questions in a great manner and patience.
I really appreciate you and forum. It's wonderful experience and at the end of the day i learned something which is very important.

Thanks
Sam,

tetonbob · 07-17-2008, 05:01 PM

You're quite welcome. I'm happy to have helped.

Surf Safely, and Think Prevention!

Since this issue is resolved, this topic will be archived.

07-13-2008, 07:49 AM	#21 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 25,490 OS: 2000 Pro; XP Pro; XP Home	Re: warning! spyware detected on your computer! Let's try dial-a-fix http://wiki.djlizard.net/Dial-a-fix Download/save the program and extract to it's own folder. In the WU/WUAU area click the button Flush SoftwareDistribution (Click Yes) Tick all boxs in the WU/WUAU and Registration center area then click the Go button. There is also a Policies area that will show any registry restrictions. Check on that, and fix any found. See if the updates will install then. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Our help is voluntary, but this site needs donations to operate. Please consider Donating to the Forum. Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience.

07-16-2008, 02:38 AM	#22 (permalink)
sam1975 Registered User Join Date: Jul 2008 Posts: 15 OS: XP SP2	Re: warning! spyware detected on your computer! Hi, Sorry for the late reply. Actually i was away from my Laptop. It did fix the issue but it cannot install Microsoft Guenuine Advantage updates. Is Dial-a-fix only check for XP SP2 as well? Thanks Sam.

07-16-2008, 08:28 AM	#23 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 25,490 OS: 2000 Pro; XP Pro; XP Home	Re: warning! spyware detected on your computer! If you cannot install MS Genuine Updates, you may need to contact Microsoft. Not sure I understand the question you're asking about Dial-A-Fix. As this is now beyond malware removal, I'd suggest you ask for help in the Windows XP section of the forum if you have need of further assistance. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Our help is voluntary, but this site needs donations to operate. Please consider Donating to the Forum. Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience.

07-17-2008, 03:29 AM	#24 (permalink)
sam1975 Registered User Join Date: Jul 2008 Posts: 15 OS: XP SP2	Re: warning! spyware detected on your computer! Hi, Thanks i will post that in WindowsXP forum. Time to time i am still getting the message from McAfee that PUP Found. C:\System Volume information\_restore{5277E03E-A8F7-48F4-855.... blah blah..is a potentially unwanted program such as spyware and adware..... Do you think is that a malware please? Harmed... Please let me know. Thanks Sam

07-17-2008, 07:07 AM	#25 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 25,490 OS: 2000 Pro; XP Pro; XP Home	Re: warning! spyware detected on your computer! System Volume Information is where Windows stores System Restore points. Those cannot harm your machine unless you were to restore the system to one of those points. Uninstalling ComboFix should have flushed those points, and set a new clean one. Did you perform the ComboFix /u command successfully? CLEAR & RESET SYSTEM RESTORE'S CACHE Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 & press Enter * Tick on the checkbox - Turn off System Restore on all drives * Click Apply Turn it back 'On' by unticking the same checkbox & click Apply, and then OK --------------------------------------------------------------------------------------------- __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Our help is voluntary, but this site needs donations to operate. Please consider Donating to the Forum. Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience.

07-17-2008, 03:00 PM	#26 (permalink)
sam1975 Registered User Join Date: Jul 2008 Posts: 15 OS: XP SP2	Re: warning! spyware detected on your computer! Hi, I did uninstall combofix successfully and followed all suggestions you gave me according to #19 (permalink). I read all the links you provided in #19 (permalink). Now i reset the system restore cache. Again MANY MANY THANKS FOR YOU for answering my questions in a great manner and patience. I really appreciate you and forum. It's wonderful experience and at the end of the day i learned something which is very important. Thanks Sam,

07-17-2008, 05:01 PM	#27 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 25,490 OS: 2000 Pro; XP Pro; XP Home	Re: warning! spyware detected on your computer! You're quite welcome. I'm happy to have helped. Surf Safely, and Think Prevention! Since this issue is resolved, this topic will be archived. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Our help is voluntary, but this site needs donations to operate. Please consider Donating to the Forum. Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience.