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Old 11-13-2004, 08:16 PM   #1 (permalink)
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Join Date: Nov 2004
Posts: 4
OS: 98


cannot get rid of searchportal browser hijack
hello everyone,

i can`t get rid of of a browser hijack each time i open IE6, it always brings me to the searchportal web site (searchportal.info/10039)
i have a firewall, zone alarm, i ran adaware, spybot, and here is my log from hijackthis: (i use windows 98 and have AVG anti virus)

Logfile of HijackThis v1.97.7
Scan saved at 8:45:20 PM, on 11/13/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSGLOOP.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\MSG32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\WINDOWS\INETDATA\SERVICES.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\SYMPATICO\GESTIONNAIRE D'ACCèS\APP\ENTERNET.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\UNZIPPED\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://sbik.sympatico.ca/cgi-bin/ike...word=?kword=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=//fastweb.sympatico.ca/pac/hse
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - URLSearchHook: VeriSign Inc. i-Nav IDN SearchHook - {CE000994-A58C-4441-8938-744CD72AB27F} - C:\PROGRAM FILES\VERISIGN\I-NAV\I-NAV_3_0_1.DLL (file missing)
F1 - win.ini: run=C:\WINDOWS\INETDATA\SERVICES.EXE
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://pre.sympatico.ca/index.jsp?lang=en_ca"); (C:\Program Files\Netscape\Users\User00\prefs.js)
O2 - BHO: (no name) - {CE000992-A58C-4441-8938-744CD72AB27F} - C:\PROGRAM FILES\VERISIGN\I-NAV\I-NAV_3_0_1.DLL (file missing)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {FD6DE5C1-351A-11D9-9F03-0050F9B6503B} - C:\WINDOWS\SYSTEM\OEFOEI.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\INETDATA\SERVICES.EXE
O4 - HKLM\..\RunServices: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\INETDATA\SERVICES.EXE
O8 - Extra context menu item: Ouvrir l'image dans &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~5\OFFICE\1036\PHDINTL.DLL/phdContext.htm
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: i-Nav Help (HKLM)
O9 - Extra 'Tools' menuitem: i-Nav Help (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {4248083C-9656-11D2-8B7F-00105A17847A} - http://downloads.mplayer.com/MplayerAutoInstaller.exe
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...885.4581481482
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab


nothing is working anymore, any help would be appreciated

thanks

eli
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Old 11-13-2004, 08:28 PM   #2 (permalink)
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Posts: 10,755
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Hi elitehak and welcome to TSF!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

You have an outdated version of HijackThis. Click here to get the latest version of HijackThis.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled.

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro. Make sure to select the Autoclean option. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download Index.dat Suite to clean out all the temp folders. Do not run it yet.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - URLSearchHook: VeriSign Inc. i-Nav IDN SearchHook - {CE000994-A58C-4441-8938-744CD72AB27F} - C:\PROGRAM FILES\VERISIGN\I-NAV\I-NAV_3_0_1.DLL (file missing)
F1 - win.ini: run=C:\WINDOWS\INETDATA\SERVICES.EXE
O2 - BHO: (no name) - {CE000992-A58C-4441-8938-744CD72AB27F} - C:\PROGRAM FILES\VERISIGN\I-NAV\I-NAV_3_0_1.DLL (file missing)
O2 - BHO: (no name) - {FD6DE5C1-351A-11D9-9F03-0050F9B6503B} - C:\WINDOWS\SYSTEM\OEFOEI.DLL
O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\INETDATA\SERVICES.EXE
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\SYSTEM\OEFOEI.DLL
C:\WINDOWS\INETDATA\SERVICES.EXE
c:\ied_s7m.cab
c:\x.cab

Run Index.dat Suite now and go to Tools->Settings. Then make sure to check the following: Cookies, History, Recent Documents, Swap File (if you have Windows 95/98), Temporary Internet Files and Temp Files. Click Save at the bottom. Then click on the Find button. Let it search. Then click on the second button on the top. This will generate a batch file. Click Next->Next->Next and it will tell you that after the next reboot/restart the file should run by itself and clean out the temp folders. To make sure it's cleaned out, go into My Computer->C: Drive and double click on the run.bat file. After that you may delete that file if you want.

Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.
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Old 11-14-2004, 10:09 AM   #3 (permalink)
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Join Date: Nov 2004
Posts: 4
OS: 98


help
hi again,

i did the first steps, but i am unable to get into safe mode.
when i restart (or shut down and reboot) i press F8 (i tried CTRL also) it does not work to get the menu with safe mode.

when my computer rebbots, the screens i get:

1- blue HP screen
2- avg boot scan
3- windows 98 logo screen (with the clouds)
4- alcor micro scan (old antivirus)
5- goes to desktop

if i press F8 at the HP screen, i get an error message: stuck key
afterwards, if i press it, it get me into BIOS
at the W98 logo screen, nothing happens.....

is there another way to get into safe mode .....

help please

thanks
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Old 11-14-2004, 10:14 AM   #4 (permalink)
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Posts: 10,755
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You should start pressing F8 repeatedly about 3 seconds after you see your blue HP logo.

Failing that, try the fixes in Normal Mode and report any problems with your new log.
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Old 11-14-2004, 10:52 AM   #5 (permalink)
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Join Date: Nov 2004
Posts: 4
OS: 98


help
hi again,

i was able to get into safe mode, and continue witht he steps.

Here is the new log (i do see searchportal in there with navaigation temp/sp stuff)

Logfile of HijackThis v1.98.2
Scan saved at 1:46:51 PM, on 11/14/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSGLOOP.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\MSG32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\MSOFFICE\SERVICES.EXE
C:\PROGRAM FILES\180SOLUTIONS\SAIS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\PAXIL.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:\windows\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://c:\windows\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://c:\windows\TEMP\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://sbik.sympatico.ca/cgi-bin/ike...word=?kword=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.searchportal.info/10039/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=//fastweb.sympatico.ca/pac/hse
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://pre.sympatico.ca/index.jsp?lang=en_ca"); (C:\Program Files\Netscape\Users\User00\prefs.js)
O2 - BHO: VeriSign Inc. i-Nav IDN Resolver - {CE000992-A58C-4441-8938-744CD72AB27F} - C:\PROGRAM FILES\VERISIGN\I-NAV\I-NAV_3_0_1.DLL (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\INETDATA\SERVICES.EXE
O4 - HKLM\..\Run: [MSOffice] C:\WINDOWS\SYSTEM\MSOFFICE\SERVICES.EXE
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\
O4 - HKLM\..\Run: [paxil] C:\WINDOWS\paxil.exe
O4 - HKLM\..\RunServices: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O8 - Extra context menu item: Ouvrir l'image dans &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~5\OFFICE\1036\PHDINTL.DLL/phdContext.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra 'Tools' menuitem: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {4248083C-9656-11D2-8B7F-00105A17847A} - http://downloads.mplayer.com/MplayerAutoInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O18 - Filter: text/html - {E948D6E1-3524-11D9-9F03-0050BADAF65A} - C:\WINDOWS\SYSTEM\OEFOEI.DLL
O18 - Filter: text/plain - {E948D6E1-3524-11D9-9F03-0050BADAF65A} - C:\WINDOWS\SYSTEM\OEFOEI.DLL

thanks for all the help, what should i do next, delete next

thanks

eli
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Old 11-14-2004, 10:58 AM   #6 (permalink)
Knower of all that is MS
 
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Join Date: Aug 2004
Posts: 10,755
OS: (multiple machines) 95, 98, 2K & XP Home & Pro


Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers!!!

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

180solutions
ISTsvc

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:\windows\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://c:\windows\TEMP\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://c:\windows\TEMP\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://c:\windows\TEMP\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.searchportal.info/10039/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: VeriSign Inc. i-Nav IDN Resolver - {CE000992-A58C-4441-8938-744CD72AB27F} - C:\PROGRAM FILES\VERISIGN\I-NAV\I-NAV_3_0_1.DLL (file missing)
O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\INETDATA\SERVICES.EXE
O4 - HKLM\..\Run: [MSOffice] C:\WINDOWS\SYSTEM\MSOFFICE\SERVICES.EXE
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\
O4 - HKLM\..\Run: [paxil] C:\WINDOWS\paxil.exe
O9 - Extra button: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O9 - Extra 'Tools' menuitem: i-Nav Help - {CE000992-A58C-4441-8938-744CD72AB27F} - http://idn.verisign-grs.com/plug-in/support/index.jsp (file missing)
O18 - Filter: text/html - {E948D6E1-3524-11D9-9F03-0050BADAF65A} - C:\WINDOWS\SYSTEM\OEFOEI.DLL
O18 - Filter: text/plain - {E948D6E1-3524-11D9-9F03-0050BADAF65A} - C:\WINDOWS\SYSTEM\OEFOEI.DLL

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Program Files\ISTsvc\
C:\WINDOWS\INETDATA\SERVICES.EXE
C:\WINDOWS\SYSTEM\MSOFFICE\SERVICES.EXE
c:\program files\180solutions\
C:\WINDOWS\SYSTEM\OEFOEI.DLL
C:\WINDOWS\paxil.exe

C:\Windows\Temp\ <<<Entire contents of folder, not folder itself.

Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.
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Old 11-14-2004, 12:00 PM   #7 (permalink)
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help
hi again,

i did all the steps.
only one i was not able to do, to delete the file: oefoei.dll (was not in the folder, and even with a search it did not find it)

here is the new log: (i put my home page at yahoo, and re-opned the browser and it stayed at yahoo, so i think we must be pretty close :)

Logfile of HijackThis v1.98.2
Scan saved at 2:18:59 PM, on 11/14/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSGLOOP.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\MSG32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\SYMPATICO\GESTIONNAIRE D'ACCèS\APP\ENTERNET.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://sbik.sympatico.ca/cgi-bin/ike...word=?kword=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=//fastweb.sympatico.ca/pac/hse
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://pre.sympatico.ca/index.jsp?lang=en_ca"); (C:\Program Files\Netscape\Users\User00\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O8 - Extra context menu item: Ouvrir l'image dans &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~5\OFFICE\1036\PHDINTL.DLL/phdContext.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {4248083C-9656-11D2-8B7F-00105A17847A} - http://downloads.mplayer.com/MplayerAutoInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab

let me know if everything is ok, thanks

eli

hi again,

just wanted to say thanks to you and this web site.
everything is back to normal. i appreciate all the help and quick responses.

thank god there is a web site like this until we can get rid of all this spyware, malware, brower hijacks.....

thanks once again

eli
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Old 11-14-2004, 12:13 PM   #8 (permalink)
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