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ZlobDNSChanger - Redirects and PC Performance Problems ZlobDNSChanger - Redirects and PC Performance Problems
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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 01-12-2008, 04:57 AM   #1 (permalink)
Registered User
 
Join Date: Jan 2008
Posts: 5
OS: Windows XP Professional


ZlobDNSChanger - Redirects and PC Performance Problems
My wife's laptop was infected with ZlobDNSChanger amongst various others. I've managed to resolve (I think) all of the other issues but I'm unable to remove this despite spending several hours reading various sites...so I thought I come here and ask the experts before I tried anything that would mess things up permanently.

Please let me know if there's anything I've forgotten to post or I've missed a stage out anywhere...I'm pretty sure I followed the instructions though.


Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:52:24, on 12/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS.0\System32\smss.exe
C:\WINDOWS.0\system32\winlogon.exe
C:\WINDOWS.0\system32\services.exe
C:\WINDOWS.0\system32\lsass.exe
C:\WINDOWS.0\system32\svchost.exe
C:\WINDOWS.0\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS.0\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS.0\system32\svchost.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS.0\Explorer.EXE
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~2\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS.0\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~2\MICROS~2\rapimgr.exe
C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS.0\notepad.exe
C:\WINDOWS.0\notepad.exe
C:\WINDOWS.0\system32\NOTEPAD.EXE
C:\WINDOWS.0\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F2 - REG:system.ini: Shell=
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~2\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~2\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.0\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ?
O4 - Global Startup: D-Link AirPlus.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O10 - Unknown file in Winsock LSP: c:\windows.0\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1199997069392
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe

--
End of file - 7282 bytes




============================




Deckard's System Scanner v20071014.68
Run by Nerissa on 2008-01-12 11:36:37
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
42: 2008-01-12 11:37:03 UTC - RP263 - Deckard's System Scanner Restore Point
41: 2008-01-12 00:01:50 UTC - RP262 - Software Distribution Service 3.0
40: 2008-01-11 20:27:30 UTC - RP261 - Installed Java(TM) 6 Update 3
39: 2008-01-11 20:18:15 UTC - RP260 - Removed Java(TM) 6 Update 3
38: 2008-01-11 20:08:27 UTC - RP259 - Removed Java 2 Runtime Environment, SE v1.4.2_12


-- First Restore Point --
1: 2007-10-22 20:39:04 UTC - RP222 - Removed Nokia Connectivity Cable Driver


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 80% (more than 75%).
Total Physical Memory: 255 MiB (512 MiB recommended).


-- HijackThis (run as Nerissa.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:39, on 12/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS.0\System32\smss.exe
C:\WINDOWS.0\system32\csrss.exe
C:\WINDOWS.0\system32\winlogon.exe
C:\WINDOWS.0\system32\services.exe
C:\WINDOWS.0\system32\lsass.exe
C:\WINDOWS.0\system32\svchost.exe
C:\WINDOWS.0\system32\svchost.exe
C:\WINDOWS.0\System32\svchost.exe
C:\WINDOWS.0\system32\svchost.exe
C:\WINDOWS.0\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS.0\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS.0\system32\svchost.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS.0\Explorer.EXE
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~2\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS.0\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~2\MICROS~2\rapimgr.exe
C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\WINDOWS.0\System32\alg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Nerissa\Local Settings\Temporary Internet Files\Content.IE5\MLWG2K3Q\dss[1].exe
C:\PROGRA~2\TRENDM~1\HIJACK~1\Nerissa.exe
C:\WINDOWS.0\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F2 - REG:system.ini: Shell=
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~2\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~2\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.0\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ?
O4 - Global Startup: D-Link AirPlus.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O10 - Unknown file in Winsock LSP: c:\windows.0\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1199997069392
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe

--
End of file - 7464 bytes

-- HijackThis Fixed Entries (C:\PROGRA~2\TRENDM~1\HIJACK~1\backups\) -----------

backup-20080111-192043-443 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
backup-20080111-192044-773 O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
backup-20080111-192044-113 O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~2\MICROS~2\INetRepl.dll
backup-20080111-192044-555 O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~2\MICROS~2\INetRepl.dll
backup-20080111-192044-910 O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~2\MICROS~2\INetRepl.dll
backup-20080111-192044-223 O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~2\Skype\Phone\IEPlugin\SKYPEI~1.DLL

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R2 irda (IrDA Protocol) - c:\windows.0\system32\drivers\irda.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
R2 MDC8021X (AEGIS Protocol (IEEE 802.1x) v2.3.1.10) - c:\windows.0\system32\drivers\mdc8021x.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 2.3.1.10>
R2 NwlnkIpx (NWLink IPX/SPX/NetBIOS Compatible Transport Protocol) - c:\windows.0\system32\drivers\nwlnkipx.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
R2 NwlnkNb (NWLink NetBIOS) - c:\windows.0\system32\drivers\nwlnknb.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
R2 NwlnkSpx (NWLink SPX/SPXII Protocol) - c:\windows.0\system32\drivers\nwlnkspx.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
R3 allegro (ESS Allegro Audio Driver (WDM)) - c:\windows.0\system32\drivers\es198x.sys <Not Verified; ESS Technology, Inc.; ESS Allegro/M3>
R3 ltmodem5 (LT Modem Driver) - c:\windows.0\system32\drivers\ltmdmnt.sys <Not Verified; LT; LT V.92 Data+Fax Modem Version 8.28>
R3 NSCIRDA (NSC Infrared Device Driver) - c:\windows.0\system32\drivers\nscirda.sys <Not Verified; National Semiconductor Corporation; NSC Fast Infrared Driver.>
R3 Rasirda (WAN Miniport (IrDA)) - c:\windows.0\system32\drivers\rasirda.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
R3 SDTHOOK - c:\windows.0\system32\drivers\sdthook.sys <Not Verified; Panda Software; Panda® Antivirus>

S3 AR5523 (NETGEAR WG111T USB2.0 Wireless Card Service) - c:\windows.0\system32\drivers\wg11tnd5.sys <Not Verified; NETGEAR, Inc.; NETGEAR WG111T 108Mbps Wireless USB2.0 Adapter>
S3 ATHFMWDL (NETGEAR WG111T bootloader driver) - c:\windows.0\system32\drivers\athfmwdl.sys <Not Verified; Windows (R) 2000 DDK provider; Windows (R) 2000 DDK driver>
S3 DNINDIS5 (DNINDIS5 NDIS Protocol Driver) - c:\windows.0\system32\dnindis5.sys <Not Verified; Printing Communications Assoc., Inc. (PCAUSA); PCAUSA Rawether for Windows>
S3 ICAM3NT5 (Intel USB Video Camera III) - c:\windows.0\system32\drivers\icam3.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
S3 MSIRCOMM (Microsoft IR Communications Driver) - c:\windows.0\system32\drivers\msircomm.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
S3 UnlockerDriver4 (UnlockerDriver4 Driver) - c:\windows.0\system32\unlockerdriver4.sys


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 Irmon (Infrared Monitor) - c:\windows.0\system32\svchost.exe -k netsvcs <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2007-12-26 12:56:38 284 --a------ C:\WINDOWS.0\Tasks\AppleSoftwareUpdate.job
2006-08-24 00:45:28 366 --a------ C:\WINDOWS.0\Tasks\Symantec NetDetect.job


-- Files created between 2007-12-12 and 2008-01-12 -----------------------------

2008-01-12 11:30:18 0 d-------- C:\ie-spyad_zo
2008-01-12 11:28:55 0 d-------- C:\agnis-sites
2008-01-12 11:25:03 0 d-------- C:\Program Files\SpywareBlaster
2008-01-12 09:29:46 8576 --a------ C:\WINDOWS.0\system32\drivers\bwrfcuubofrf.sys <Not Verified; Panda Software International; RKPavProc Driver>
2008-01-12 00:36:35 44928 --a------ C:\WINDOWS.0\system32\drivers\SDTHOOK.SYS <Not Verified; Panda Software; Panda® Antivirus>
2008-01-12 00:35:34 8576 --a------ C:\WINDOWS.0\system32\drivers\vqjkfalggtjd.sys <Not Verified; Panda Software International; RKPavProc Driver>
2008-01-12 00:13:49 0 d-------- C:\WINDOWS.0\system32\ActiveScan
2008-01-11 20:28:59 0 d-------- C:\Program Files\Common Files\Java
2008-01-11 19:17:08 0 d-------- C:\Program Files\Trend Micro
2008-01-11 19:13:18 0 dr-h----- C:\Documents and Settings\Nerissa\Recent
2008-01-11 19:05:13 0 d-------- C:\Program Files\CCleaner
2008-01-11 18:01:01 0 d-------- C:\Documents and Settings\Nerissa\Application Data\Grisoft
2008-01-11 18:00:39 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-01-11 17:30:47 0 d-------- C:\Documents and Settings\Nerissa\Application Data\MSNInstaller
2008-01-10 22:05:18 0 d-------- C:\Program Files\Lavasoft
2008-01-10 22:02:34 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-10 19:50:45 0 d-------- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
2007-12-26 12:58:53 0 d-------- C:\Documents and Settings\Nerissa\Application Data\Apple Computer
2007-12-26 12:58:30 0 d-------- C:\Program Files\iPod
2007-12-26 12:58:21 0 d-------- C:\Program Files\iTunes
2007-12-26 12:56:56 0 d-------- C:\Program Files\QuickTime
2007-12-26 12:56:54 0 d-------- C:\Documents and Settings\All Users\Application Data\Apple Computer
2007-12-26 12:56:26 0 d-------- C:\Program Files\Apple Software Update
2007-12-26 12:55:41 0 d-------- C:\Program Files\Common Files\Apple
2007-12-26 12:55:40 0 d-------- C:\Documents and Settings\All Users\Application Data\Apple


-- Find3M Report ---------------------------------------------------------------

2008-01-12 09:10:06 40 --a------ C:\WINDOWS.0\system32\profile.dat
2008-01-11 02:48:54 1100 --a------ C:\WINDOWS.0\system32\d3d8caps.dat
2007-11-30 20:12:06 0 d-------- C:\Program Files\Windows Media Connect 2


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [08/04/2005 15:52]
"vptray"="C:\PROGRA~2\SYMANT~1\SYMANT~2\VPTray.exe" [17/04/2005 12:30]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [24/02/2007 14:59]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [11/12/2007 10:56]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [11/12/2007 12:10]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [11/06/2007 09:25]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [25/09/2007 01:11]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS.0\system32\ctfmon.exe" [31/12/2002 12:00]
"H/PC Connection Agent"="C:\Program Files\Microsoft ActiveSync\wcescomm.exe" [26/06/2006 16:13]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [30/03/2006 16:45]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
NETGEAR WG111T Smart Wizard.lnk - C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe [24/08/2006 00:48:59]
D-Link AirPlus.lnk - C:\Program Files\D-Link AirPlus\AirPlus.exe [11/11/2006 11:21:31]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"System"="kdlnc.exe"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

*Newly Created Service* - BWRFCUUBOFRF



-- End of Deckard's System Scanner: finished at 2008-01-12 11:39:49 ------------
Attached Files
File Type: txt extra.txt (13.0 KB, 1 views)
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Old 01-14-2008, 01:03 PM   #2 (permalink)
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Re: ZlobDNSChanger - Redirects and PC Performance Problems
You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:

http://download.bleepingcomputer.com...Fixwareout.exe

http://downloads.subratam.org/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

Please post the contents of the text file that opened earlier (you can find it at C:\fixwareout\report.txt ) in your next reply.

**If you receive an error message while trying to run FixWareout, copy autoexec.nt from the C:\WINDOWS\repair folder to C:\WINDOWS\system32 folder, and run FixWareout again.

----------------------------------------------------------------------------------------------------------

Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.

---------------------------------------------------------------------------------------------
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Old 01-14-2008, 01:24 PM   #3 (permalink)
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OS: Windows XP Professional


Re: ZlobDNSChanger - Redirects and PC Performance Problems
OK, done that and here are the results:

Username "Nerissa" - 14/01/2008 20:13:18 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdlnc.exe"

HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{B0CC5876-AFC3-4762-9CDE-1F41263C2874}
"DhcpNameServer"="85.255.113.122,85.255.112.62" <Value cleared.

Successfully flushed the DNS Resolver Cache.


System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"vptray"="C:\\PROGRA~2\\SYMANT~1\\SYMANT~2\\VPTray.exe"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\QTTask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_03\\bin\\jusched.exe\""
"PCSuiteTrayApplication"="C:\\Program Files\\Nokia\\Nokia PC Suite 6\\LaunchApplication.exe -startup"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS.0\\system32\\ctfmon.exe"
"H/PC Connection Agent"="\"C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe\""
"updateMgr"="\"C:\\Program Files\\Adobe\\Acrobat 7.0\\Reader\\AdobeUpdateManager.exe\" AcRdB7_0_9 -reboot 1"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~


====================================================


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:21:27, on 14/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS.0\System32\smss.exe
C:\WINDOWS.0\system32\winlogon.exe
C:\WINDOWS.0\system32\services.exe
C:\WINDOWS.0\system32\lsass.exe
C:\WINDOWS.0\system32\svchost.exe
C:\WINDOWS.0\System32\svchost.exe
C:\WINDOWS.0\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS.0\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS.0\system32\svchost.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\WINDOWS.0\Explorer.EXE
C:\WINDOWS.0\system32\wuauclt.exe
C:\WINDOWS.0\system32\notepad.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~2\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\WINDOWS.0\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~2\MICROS~2\rapimgr.exe
C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
C:\Program Files\D-Link AirPlus\AirPlus.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\iPod\bin\iPodService.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F2 - REG:system.ini: Shell=
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~2\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~2\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.0\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKUS\S-1-5-18\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ?
O4 - Global Startup: D-Link AirPlus.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O10 - Unknown file in Winsock LSP: c:\windows.0\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1199997069392
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe

--
End of file - 7789 bytes
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Old 01-14-2008, 02:36 PM   #4 (permalink)
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OS: 2000 Pro; XP Pro; XP Home


Re: ZlobDNSChanger - Redirects and PC Performance Problems
Any more re-directs?


Establish an internet connection & perform an online scan using Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

---------------------------------------------------------------------------------------------
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Old 01-15-2008, 04:49 AM   #5 (permalink)
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Posts: 5
OS: Windows XP Professional


Re: ZlobDNSChanger - Redirects and PC Performance Problems
The re-directs seem to have stopped, I've been using the laptop this morning and have had no problems.

Here is the report from the Kaspersky, though it seems to be skipping an awful lot of locked files. Thanks.

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, January 15, 2008 11:42:20 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 15/01/2008
Kaspersky Anti-Virus database records: 511739
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 54599
Number of viruses found: 2
Number of infected objects: 10
Number of suspicious objects: 0
Duration of the scan process: 01:10:12

Infected Object Name / Virus Name / Last Action
C:\WINDOWS.0\system32\config\system.LOG Object is locked skipped
C:\WINDOWS.0\system32\config\software.LOG Object is locked skipped
C:\WINDOWS.0\system32\config\default.LOG Object is locked skipped
C:\WINDOWS.0\system32\config\SECURITY Object is locked skipped
C:\WINDOWS.0\system32\config\SAM Object is locked skipped
C:\WINDOWS.0\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS.0\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS.0\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS.0\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS.0\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS.0\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS.0\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS.0\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS.0\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS.0\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS.0\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS.0\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS.0\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS.0\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS.0\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS.0\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS.0\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS.0\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS.0\system32\profile.dat Object is locked skipped
C:\WINDOWS.0\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS.0\system32\h323log.txt Object is locked skipped
C:\WINDOWS.0\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS.0\Sti_Trace.log Object is locked skipped
C:\WINDOWS.0\wiaservc.log Object is locked skipped
C:\WINDOWS.0\wiadebug.log Object is locked skipped
C:\WINDOWS.0\WindowsUpdate.log Object is locked skipped
C:\WINDOWS.0\SchedLgU.Txt Object is locked skipped
C:\WINDOWS.0\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\04280000.VBN Infected: Trojan.Win32.DNSChanger.hg skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Client Firewall\System.log Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Nerissa\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Nerissa\Local Settings\Temp\~DF5C9E.tmp Object is locked skipped
C:\Documents and Settings\Nerissa\Local Settings\Temp\WCESLog.log Object is locked skipped
C:\Documents and Settings\Nerissa\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Nerissa\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Nerissa\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Nerissa\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Nerissa\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Nerissa\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Nerissa\Application Data\$_hpcst$.hpc Object is locked skipped
C:\Documents and Settings\Nerissa\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Ady\Local Settings\Temporary Internet Files\Content.IE5\SL6JSDUF\keyfinder[1].exe/data.rar/xpkey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Ady\Local Settings\Temporary Internet Files\Content.IE5\SL6JSDUF\keyfinder[1].exe/data.rar/officekey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Ady\Local Settings\Temporary Internet Files\Content.IE5\SL6JSDUF\keyfinder[1].exe/data.rar Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Ady\Local Settings\Temporary Internet Files\Content.IE5\SL6JSDUF\keyfinder[1].exe RarSFX: infected - 3 skipped
C:\Documents and Settings\Ady\Local Settings\Temporary Internet Files\Content.IE5\WTYNSXUB\kf141[1].zip/keyfinder.exe/data.rar/xpkey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Ady\Local Settings\Temporary Internet Files\Content.IE5\WTYNSXUB\kf141[1].zip/keyfinder.exe/data.rar/officekey.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Ady\Local Settings\Temporary Internet Files\Content.IE5\WTYNSXUB\kf141[1].zip/keyfinder.exe/data.rar Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Ady\Local Settings\Temporary Internet Files\Content.IE5\WTYNSXUB\kf141[1].zip/keyfinder.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\Ady\Local Settings\Temporary Internet Files\Content.IE5\WTYNSXUB\kf141[1].zip ZIP: infected - 4 skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Symantec Client Security\Symantec AntiVirus\SAVRT\0178NAV~.TMP Object is locked skipped
C:\Program Files\Symantec Client Security\Symantec AntiVirus\SAVRT\0820NAV~.TMP Object is locked skipped
C:\System Volume Information\_restore{0BF8D2BA-312E-4D5D-81EA-77D4A5A07C39}\RP265\change.log Object is locked skipped

Scan process completed.
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Old 01-15-2008, 08:12 AM   #6 (permalink)
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Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 26,754
OS: 2000 Pro; XP Pro; XP Home


Re: ZlobDNSChanger - Redirects and PC Performance Problems
Locked files are simply files which are in use, often system files. Those showing in this log are not a concern.

Other items found by Kaspersky are in TEMP (run CCleaner), or in Symantec Quarantine.

You may find the instructions on this page helpful in removing them finally from your system.

http://www.d.umn.edu/itss/security/nav/quarantine.html

Or, delete the contents of this folder, but not the folder itself.

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine



Your logs appear clean.You should be good to go. We still have a few items to address.

C:\Deckard is DSS working folder. You can safely delete it. Also delete dss.exe

C:\System Volume Information\ is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache in a little while.


Reset hidden/system files and folders
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide file extensions for known types option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.

Clear & Reset System Restore's Cache
  • click Start >> Run - type SYSDM.CPL & press Enter
  • select the System Restore Tab
  • tick on the checkbox - "Turn off System Restore on all drives"
  • click Apply
  • then untick the same checkbox & click OK


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs if you don't have them already:
  • SpywareBlaster to help prevent spyware from installing in the first place.
    • Install & update SpywareBlaster with the latest definitions.
      After you have updated, click the button - enable protection for all unprotected items
  • IE-SpyAd - IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. An installation tutorial is available here.

  • MVPS HOST FILE
    The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.
    • Download Host.zip to your desktop.
    • From your Desktop right-click (hosts.zip) and select:
      Extract All from the menu.
    • Click Next, click Next, select the option:
      "Show Extracted files", click Finish
    • This will open the newly created hosts folder on your Desktop.
    • Double-click on the included mvps.bat file, this will rename the existing HOSTS file to HOSTS.MVP, then it will copy the included updated HOSTS file to the correct location on your machine.
    • Once updated you should see another prompt that the task was completed.
  • ANTIVIRUS SOFTWARE
    It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch new malware that may have come out.

    See this link for a listing of some online antivirus scanners:

    Anti-Spyware Tutorial
  • FIREWALL
    Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here

    Do not install more than one firewall program because they will conflict with each other.

Here are some additional utilities that will further enhance your safety.
  • http://www.trillian.cc ? Trillian or http://www.miranda-im.com ? Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

  • http://www.mozilla.org/products/firefox/ - Firefox - Use this alternate browser. While Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.

  • http://java.com/en/index.jsp - Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.

  • http://www.aumha.org/downloads/erunt-setup.exe - ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT.

    ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.

    NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.


In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles
If you want to fight back the Malware Writers that have made your life a misery, please take a look here and read what you can do against it.

Please respond to this thread one more time so we can mark this thread as resolved.
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Old 01-16-2008, 03:14 PM   #7 (permalink)
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Join Date: Jan 2008
Posts: 5
OS: Windows XP Professional


Re: ZlobDNSChanger - Redirects and PC Performance Problems
Apologies for not replying more quickly, I've been away on business and haven't had time to do these final steps until now.

I've just kicked off a scan to make sure the little bugger has gone once and for all....I'll post again when the scans completed to let you know...I just didn't want you to think I'd done what you asked and just left without reporting back in. :)
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Old 01-19-2008, 06:58 AM   #8 (permalink)
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Join Date: Jan 2008
Posts: 5
OS: Windows XP Professional


Re: ZlobDNSChanger - Redirects and PC Performance Problems
You've fixed all the problems that were left here, including that pesky Zlob beastie!

Thank you so much for helping out, it's an amazing job you guys do here and I think it would have taken me a system rebuild to solve this myself.

Keep up the great work, and thanks again for your help, it's very much appreciated.