Can't get rid of virtumonde and popups

[bwbrown55]

Hi angelfire, yes the norton was restored. The problem with the popup windows trying to find "awvvt.exe" is when other users logon. This computer has 3 accounts: Bobby(me), Shellie(wife), and Christine(child).

I and my wife have Administrator rights. The windows popup only after a computer restart and logon to Shellie or Christine. I don't get them. The only thing is see different is something to do with google tool bar. I logged to their accounts to get the window up and then did a HJT scan.
Here is the new log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:19:33 AM, on 1/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\ALLTEL DSL Check-up Center\bin\mpbtn.exe
C:\Program Files\Trend Micro\HijackThis\Bobby.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.spysubtract.com/imbuy....2=&500=2&501=0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-392744299-2310071210-1420389028-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Shellie')
O4 - HKUS\S-1-5-21-392744299-2310071210-1420389028-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Shellie')
O4 - HKUS\S-1-5-21-392744299-2310071210-1420389028-1007\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Christine')
O4 - Startup: Epson printer Registration.lnk = D:\Titles\Ereg\English\EPSONREG.EXE
O4 - Startup: Epson scanner Registration.lnk = D:\Titles\E_Reg\EPSONREG.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ALLTEL DSL Check-up Center.lnk = C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.1\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O15 - Trusted Zone: http://care.alltel.com
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://activation.alltel.com/wizlet...ller_2-0-0.cab
O16 - DPF: {4EC99A0B-E57C-4FBE-B9C4-8428424FBF88} (McciUtilsSpecialFolder Class) - https://care.alltel.com/lwp/static/i...ller_3-0-0.cab
O16 - DPF: {528BF874-2681-4CE3-8C62-AA0D3BC0A719} (McciSysSCM Class) - https://care.alltel.com/lwp/static/i...ller_3-0-0.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1147837279695
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1147837778671
O16 - DPF: {8FD68625-2346-418A-8899-67CB36B1917F} (McciSM Class) - https://care.alltel.com/lwp/static/i...ller_3-0-0.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {BB3B91F7-1070-4BFD-AA42-6C523B9162B9} (McciHTTPClient Class) - https://care.alltel.com/lwp/static/i...ller_3-0-0.cab
O16 - DPF: {CEDDF50D-9FA7-41A8-BCD0-6350D1ED2306} (SecurityManager Class) - https://care.alltel.com/lwp/static/i...ller_3-0-0.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: SonicStageMonitoring - Sony Corporation - C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\RM_SV.exe
O23 - Service: Sony TVTA Manager - Sony Corporation - C:\Program Files\Sony\Sony TV Tuner Library\SMceMan.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--
End of file - 13483 bytes
Thanks again,
Bobby

[Angelfire777]

Hi,

Please repeat the RegSearch for all the other accounts then post the results for each account.

Make sure you label them properly and tell me whose results it is.

[bwbrown55]

Hi angelfire,
Here are the 3 logs: BobbyRegSearch:
Windows Registry Editor Version 5.00

; Registry Search 2.0 by Bobbi Flekman © 2005
; Version: 2.0.5.0

; Results at 1/2/2008 5:39:13 PM for strings:
; 'awvvt.exe'
; Strings excluded from search:
; (None)
; Search in:
; Registry Keys Registry Values Registry Data
; HKEY_LOCAL_MACHINE HKEY_USERS


; End Of The Log...

ChristineRegSearch:
Windows Registry Editor Version 5.00

; Registry Search 2.0 by Bobbi Flekman © 2005
; Version: 2.0.5.0

; Results at 1/2/2008 5:23:22 PM for strings:
; 'awvvt.exe'
; Strings excluded from search:
; (None)
; Search in:
; Registry Keys Registry Values Registry Data
; HKEY_LOCAL_MACHINE HKEY_USERS


[HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache]
"C:\\WINDOWS\\system32\\awvvt.exe"="awvvt"

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
"load"="C:\\WINDOWS\\system32\\awvvt.exe"

; End Of The Log...

ShellieRegSearch:

Windows Registry Editor Version 5.00

; Registry Search 2.0 by Bobbi Flekman © 2005
; Version: 2.0.5.0

; Results at 1/2/2008 5:32:19 PM for strings:
; 'awvvt.exe'
; Strings excluded from search:
; (None)
; Search in:
; Registry Keys Registry Values Registry Data
; HKEY_LOCAL_MACHINE HKEY_USERS


[HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache]
"C:\\WINDOWS\\system32\\awvvt.exe"="awvvt"

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
"load"="C:\\WINDOWS\\system32\\awvvt.exe"

; End Of The Log...

Thanks, Bobby

[Angelfire777]

Hi,

Christine and Shellie have registry remnantsfrom this infection..

Run this regfix in Christine's and Shellie's account. That should do it.

Open notepad.
Copy and paste the text inside the Code Box below into Notepad
Choose File > Save As and under "Save as type", choose "All Files".
Type fix.reg in the File name and save it to your desktop.

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache]
"C:\\WINDOWS\\system32\\awvvt.exe"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
"load"=""

Make sure there are NO blank lines before REGEDIT4
Make sure there IS one blank line at the end of the file.

Close notepad. Make sure that all windows are closed.

Find the fix.reg file on your desktop.
Double click it.
It will then ask if you want the file merged to your registry.
Answer Yes.

Reboot.

Let me know how it goes.

[bwbrown55]

Hi angelfire,
That took care of it. Everything is working fine now. A big THANKYOU to you and the TSF for helping get rid of this problem.

Thanks again,
Bobby

[Angelfire777]

Congratulations! Your log looks clean!

Click start > run > copy and paste:

combofix /u

That will hide your system files, clear your system restore cache and uninstall combofix.


Here are some free programs I recommend that could help you improve your pc's security.

Firewall Application - Although Windows Xp comes with a firewall, you should not rely on it because the Windows Firewall can only filter incoming data; outgoing traffic is not controlled, meaning that malware/viruses that are present in your computer can access the internet with no restrictions. There are several other Firewall that can protect you better by filtering incoming and outgoing data. Make sure you get only one of these.

» Comodo
» Kerio

MVPS Hosts File
~You can download it from here
~I highly recommend this hosts file. You can learn more about this here

Install SpyWare Blaster
~You can download it from here
~You can read the tutorial on how to use Spyware Blaster here

Install WinPatrol
~You can download it from here
~You can get some information about how WinPatrol works here

Note: Make sure you update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Please check out Tony Klein's article "How did I get infected in the first place?"

Happy safe surfing!

Note: Please reply to this thread one last time so I could close it.

[bwbrown55]

Thanks again Angelfire,
I will install one of the firewalls and the other programs you recommend.
Combofix is uninstalled.
Once again, thank you for your help.
Bobby

[Angelfire777]

You're welcome.