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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 12-25-2007, 02:26 PM   #1 (permalink)
Registered User
 
korell100's Avatar
 
Join Date: Dec 2007
Posts: 7
OS: xp


Hijacked WoW Account

Hello I play the mmorg World of Warcraft. Last night someone hijacked my game account and the proceeded to change the admin info and lock me out. 3 of my characters were moved in the game at a cost of 25 dollars per. My in game Guild's bank was looted and one of my other characters was used in game to farm gold, all until the account was deactivated. With the help of an in game friend I was able to report the problem via e-mail and in game messages. Up till now, I always thought I had reasonable protection against an attack such as this. Somehow though the hacker was able to get past my password protection and even answer a "security" question. A good friend steered me to your site. I hope that someone can help me clean up whatever caused this problem and prevent it from happening in the future. It has not been a very Merry Christmas for me thus far

Thank you

Deckard's System Scanner v20071014.68
Run by HP_Administrator on 2007-12-25 14:53:24
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
55: 2007-12-25 20:53:31 UTC - RP331 - Deckard's System Scanner Restore Point
54: 2007-12-25 20:48:35 UTC - RP330 - Software Distribution Service 3.0
53: 2007-12-25 07:12:26 UTC - RP329 - Installed Keylogger Detector
52: 2007-12-24 17:52:34 UTC - RP328 - System Checkpoint
51: 2007-12-23 16:03:21 UTC - RP327 - System Checkpoint


-- First Restore Point --
1: 2007-09-29 11:59:28 UTC - RP277 - Removed HP Photosmart Essential


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2007-12-25 14:55:23
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DISCUpdateMgr.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\ehome\ehrecvr.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\ehome\ehSched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\hp\KBD\kbd.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Anti-keylogger\Anti-keylogger.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system\hpsysdrv.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Documents and Settings\HP_Administrator\Desktop\Vent\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/explore.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: My Web Search Bar BHO - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\2.bin\W6BAR.DLL (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Chicago-Cubs.net - {CD292324-974F-4224-FA0A-A6F53D14F330} - C:\Program Files\Chicago-Cubs.net\Toolbar\Toolbar.dll
O3 - Toolbar: WeatherBug Browser Bar - powered by MyWebSearch - {8EAB99C9-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\2.bin\W6BAR.DLL (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar2.dll
O3 - Toolbar: Chicago-Cubs.net - {CD292324-974F-4224-FA0A-A6F53D14F330} - C:\Program Files\Chicago-Cubs.net\Toolbar\Toolbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Anti-keylogger] C:\Program Files\Anti-keylogger\Anti-keylogger.exe /autorun
O4 - HKLM\..\Run: [PCPitstop Registration Reminder] C:\Program Files\PCPitstop\Exterminate\Reminder.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://trymedia.com (HKLM)
O15 - Trusted Zone: https://trymedia.com (HKLM)
O16 - DPF: {0000000A-0000-0010-8000-00AA00389B71} () - http://download.microsoft.com/downlo...367/wmavax.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} () - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} () - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} (Sandlot Loader Control) - http://www.shockwave.com/content/bal...webinstall.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\Program Files\Common Files\Microsoft Shared\Web Components\11\OWC11.DLL
O18 - Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


--
End of file - 13122 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 krnl_akl - c:\windows\system32\drivers\krnl_akl.sys <Not Verified; Information Security Center Ltd.; Anti-Keylogger/PrivacyKeyboard core>
R2 portD (CMS PortIO Service) - c:\windows\system32\drivers\portd2k.sys <Not Verified; CMS Peripherals, Inc.; BounceBack>
R3 AgereSoftModem (Agere Systems Soft Modem) - c:\windows\system32\drivers\agrsm.sys <Not Verified; Agere Systems; Agere SoftModem Driver>

S0 ftsata2 - c:\windows\system32\drivers\ftsata2.sys (file missing)
S3 ATHFMWDL (D-Link predator Bootloader driver) - c:\windows\system32\drivers\athfmwdl.sys <Not Verified; Windows (R) 2000 DDK provider; Windows (R) 2000 DDK driver>
S3 EnumHook2 (Enumerate Global Windows Service 2) - c:\windows\system32\drivers\dhook.sys
S3 GTNDIS5 (GTNDIS5 NDIS Protocol Driver) - c:\windows\system32\gtndis5.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2007-12-25 14:29:11 256 --a------ C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job
2007-12-25 12:19:01 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2007-11-25 and 2007-12-25 -----------------------------

2007-12-25 12:36:56 0 d-------- C:\WINDOWS\system32\ActiveScan
2007-12-25 12:36:55 0 d-------- C:\WINDOWS\LastGood
2007-12-25 03:43:04 0 d-------- C:\Program Files\Keylogger Killer
2007-12-25 03:30:25 0 d-------- C:\Program Files\Common Files\Scanner
2007-12-25 03:27:36 0 d-------- C:\Program Files\SpywareGuard
2007-12-25 03:22:39 0 d-------- C:\Program Files\SpywareBlaster
2007-12-25 02:17:48 0 d-------- C:\Program Files\KeyScrambler
2007-12-25 01:12:41 2080 --a------ C:\WINDOWS\system32\drivers\dHook.sys
2007-12-25 01:12:27 0 d-------- C:\Program Files\Flyos
2007-12-25 00:17:32 0 d-------- C:\Program Files\LPS
2007-12-25 00:12:59 374272 --a------ C:\WINDOWS\system32\drivers\krnl_akl.sys <Not Verified; Information Security Center Ltd.; Anti-Keylogger/PrivacyKeyboard core>
2007-12-25 00:12:58 0 d-------- C:\Program Files\Anti-keylogger
2007-11-29 21:41:57 0 d-------- C:\Program Files\Windows Live Favorites
2007-11-26 19:18:35 0 d-------- C:\Program Files\Ventrilo
2007-11-25 21:23:48 520192 -----n--- C:\WINDOWS\system32\ati2sgag.exe <Not Verified; ; ATI Smart>


-- Find3M Report ---------------------------------------------------------------

2007-12-25 13:58:14 0 d-------- C:\Program Files\Windows Live Toolbar
2007-12-25 13:53:16 0 d-------- C:\Program Files\QuickTime
2007-12-25 13:39:38 0 d-------- C:\Program Files\iTunes
2007-12-25 13:33:10 0 d-------- C:\Program Files\Google
2007-12-25 13:32:13 0 d-------- C:\Program Files\DISC
2007-12-25 13:28:01 0 d-a------ C:\Program Files\Common Files\LightScribe
2007-12-25 12:34:28 0 d-------- C:\Program Files\AWS
2007-12-25 12:30:31 0 d-------- C:\Program Files\WildTangent
2007-12-25 11:17:42 4212 ---h----- C:\WINDOWS\system32\zllictbl.dat
2007-12-25 03:30:25 0 d-------- C:\Program Files\PCPitstop
2007-12-25 03:30:25 0 d-------- C:\Program Files\Common Files
2007-12-21 19:45:23 0 d-------- C:\Program Files\Real
2007-12-13 18:20:49 0 d-------- C:\Program Files\World of Warcraft
2007-12-11 20:49:31 1320 --a------ C:\Documents and Settings\HP_Administrator\Application Data\wklnhst.dat
2007-11-26 19:17:58 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-11-25 21:23:31 0 d--h----- C:\Program Files\InstallShield Installation Information
2007-11-20 21:47:24 0 d-------- C:\Program Files\Opera
2007-11-19 21:02:00 12824 --a------ C:\WINDOWS\mozver.dat
2007-11-19 21:00:42 0 d-------- C:\Program Files\Common Files\xing shared
2007-11-19 21:00:34 0 d-------- C:\Program Files\Common Files\Real
2007-10-27 20:16:45 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\SecondLife
2007-10-27 20:15:01 0 d-------- C:\Program Files\SecondLife
2007-10-27 17:58:39 0 d-------- C:\Program Files\HP


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPHUPD08"="c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [06/01/2005 05:35 PM]
"HPBootOp"="C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [09/21/2005 04:41 AM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/08/2007 03:24 PM]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [08/05/2005 03:56 PM]
"DiscUpdateManager"="C:\Program Files\DISC\DiscUpdateMgr.exe" [09/26/2005 06:42 PM]
"DISCover"="C:\Program Files\DISC\DISCover.exe" [04/12/2006 08:59 PM]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [08/02/2005 06:19 PM C:\WINDOWS\arpwrmsg.exe]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [09/25/2007 12:11 AM]
"tgcmd"="C:\Program Files\Support.com\bin\tgcmd.exe" [03/07/2007 09:58 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [10/10/2007 07:51 PM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [06/29/2007 05:24 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [07/10/2007 08:18 AM]
"KBD"="C:\HP\KBD\KBD.EXE" [02/02/2005 04:44 PM]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [04/04/2006 09:05 PM]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [11/14/2007 04:05 PM]
"Anti-keylogger"="C:\Program Files\Anti-keylogger\Anti-keylogger.exe" [11/22/2006 04:18 PM]
"PCPitstop Registration Reminder"="C:\Program Files\PCPitstop\Exterminate\Reminder.exe" [05/24/2007 12:21 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spyware Doctor"="C:\Program Files\Spyware Doctor\swdoctor.exe" []
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/09/2004 11:00 PM]
"igndlm.exe"="C:\Program Files\IGN\Download Manager\DLM.exe" [11/07/2006 05:22 PM]
"ISUSPM"="C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [09/11/2006 03:40 AM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 08:05 PM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ALUAlert"=C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe

C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [8/29/2003 7:05:35 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [5/12/2005 1:23:26 AM]
Updates from HP.lnk - C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe [12/27/2005 8:03:32 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme



[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{1d3bb715-bc09-11da-b070-806d6172696f}]
playDVD\command- "C:\Program Files\InterVideo\WinDVD\WinDVD.exe" %1

*Newly Created Service* - RKPAVPROC



-- End of Deckard's System Scanner: finished at 2007-12-25 14:56:35 ------------
Attached Files
File Type: txt extra.txt (25.2 KB, 3 views)

Last edited by korell100 : 12-25-2007 at 02:27 PM. Reason: extra.txt added
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Old 12-28-2007, 02:05 PM   #2 (permalink)
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Posts: 7
OS: xp


Re: Hijacked WoW Account

Hello, just wondering if anyone got a chance to look at my posting yet. It was posted on 12/25.

Thanks
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Old 01-01-2008, 06:33 AM   #3 (permalink)
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Re: Hijacked WoW Account

bump!
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Old 01-07-2008, 08:11 PM   #4 (permalink)
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Re: Hijacked WoW Account

bump.
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Old 01-07-2008, 08:30 PM   #5 (permalink)
Expert Analyst, Moderator, Security Team
 
Join Date: Sep 2006
Posts: 1,345
OS: xp


Re: Hijacked WoW Account

Hi korell100

Does your ZoneAlarm include an antivirus protection ?

Download the HijackThis Installer: http://www.trendsecure.com/portal/en...HJTInstall.exe
Save HJTInstall.exe to your desktop.
Double-click on HJTInstall.exe to run the program.
By default it will install to C:\Program Files\Trend Micro\HijackThis.
Accept the license agreement by clicking the "I Accept" button.
click on the none of the above Just start the program button
click scan then save log and post that please.

Post a report from one or better yet both of these free online scans

Panda ActiveScan-Free online scanner,
http://www.pandasoftware.com/products/activescan.htm
Pess "scan your PC now" allow the active x to install (if prompted)
Do a full scan > Click the my computer button
After the scan click see report then Save the report and post it back here please.
If you have problems read the FAQ http://www.pandasoftware.com/actives...q.asp?IdLang=2

http://www.kaspersky.com/virusscanner
Click scan settings and place a check next to use [x]extended database etc etc. Click ok.
Then choose: my computer: scan all your hard drives and mapped disks.
when finished click save as text and post that in your reply.
Note: If you have used this particular scanner before, you MAY HAVE YO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component
__________________


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Last edited by LonnyRJones : 01-07-2008 at 08:31 PM.
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Old 01-08-2008, 07:57 PM   #6 (permalink)
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Re: Hijacked WoW Account

Per your request, yes ZA has virus and adware scanning and protection, thank you!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:33:53 PM, on 1/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Keylogger Killer\KeyloggerKiller.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

Panda scan log

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/explore.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: My Web Search Bar BHO - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\2.bin\W6BAR.DLL (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Chicago-Cubs.net - {CD292324-974F-4224-FA0A-A6F53D14F330} - C:\PROGRA~1\CHICAG~1.NET\Toolbar\Toolbar.dll
O3 - Toolbar: WeatherBug Browser Bar - powered by MyWebSearch - {8EAB99C9-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\2.bin\W6BAR.DLL (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Chicago-Cubs.net - {CD292324-974F-4224-FA0A-A6F53D14F330} - C:\PROGRA~1\CHICAG~1.NET\Toolbar\Toolbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [PCPitstop Registration Reminder] C:\Program Files\PCPitstop\Exterminate\Reminder.exe
O4 - HKLM\..\Run: [Keylogger Killer] C:\Program Files\Keylogger Killer\KeyloggerKiller.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} (Sandlot Loader Control) - http://www.shockwave.com/content/bal...webinstall.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 12256 bytes


Incident Status Location

Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.112.2o7.net/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.247realmedia.com/]
Spyware:Cookie/Hbmediapro Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.adopt.hbmediapro.com/]
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.advertising.com/]
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.as-us.falkag.net/]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.atdmt.com/]
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.bravenet.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.bs.serving-sys.com/]
Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.ccbill.com/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.com.com/]
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.go.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.questionmarket.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.realmedia.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.trafficmp.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Profiles\default\226hdjzv.slt\cookies.txt[.tribalfusion.com/]
Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearchWB\bar\2.bin\W6WBTEMP.DLL
Spyware:Spyware/PeoplePC Not disinfected C:\Program Files\Online Services\PeoplePC\ISP5900\Dll\RAS.DLL
Spyware:Cookie/WebtrendsLive Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][statse.webtrendslive.com/]
Spyware:Cookie/Falkag Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.as-us.falkag.net/]
Spyware:Cookie/adultfriendfinder Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.adultfriendfinder.com/]
Spyware:Cookie/PayCounter Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.paycounter.com/]
Spyware:Cookie/Advertising Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.advertising.com/]
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.adrevolver.com/]
Spyware:Cookie/Atlas DMT Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.atdmt.com/]
Spyware:Cookie/MediaTickets Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.kinghost.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.questionmarket.com/]
Spyware:Cookie/Azjmp Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.azjmp.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.tribalfusion.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.serving-sys.com/]
Spyware:Cookie/Bfast Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.bfast.com/]
Spyware:Cookie/Com.com Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.com.com/]
Spyware:Cookie/FastClick Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.fastclick.net/]
Spyware:Cookie/Weborama Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.weborama.fr/]
Spyware:Cookie/bravenetA Not disinfected C:\Program Files\support.com\backup\co\cookies.txt\18021_559fc7e7b_[cookies.txt][.bravenet.com/]
Spyware:Cookie/Atwola Not disinfected C:\Program Files\Yahoo!\YPSR\Quarantine\ppq53.tmp


Kaspersky wouldn't operate properly, I hope these logs are enough.

Thank you.
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Old 01-09-2008, 12:51 AM   #7 (permalink)
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Posts: 1,345
OS: xp


Re: Hijacked WoW Account

Start Hijackthis Scan and place a check next to these items If there.

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: My Web Search Bar BHO - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\2.bin\W6BAR.DLL (file missing)
O3 - Toolbar: WeatherBug Browser Bar - powered by MyWebSearch - {8EAB99C9-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\2.bin\W6BAR.DLL (file missing)
O15 - Trusted Zone: http://*.trymedia.com (HKLM)

Optional fix's
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
====================================
Hit fix checked and close Hijackthis.
Restart the PC
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Manualy delete C:\Program Files\MyWebSearchWB < folder



Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
  • Follow the Instruction Here for installation.
  • Accept the License Agreement.
  • Once the ActiveX installs,Click Full System Scan
  • Once the download completes,the scan will begin automatically.
  • The scan will take some time to finish,so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button and Copy&Paste the results part in your next reply.
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Old 01-09-2008, 07:24 PM   #8 (permalink)
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Posts: 7
OS: xp


Re: Hijacked WoW Account

Computer name: DAD001
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\ D:\
Result: 2 malware found
Tracking Cookie (spyware)

* System (Disinfected)
* System

Statistics
Scanned:

* Files: 54122
* System: 5846
* Not scanned: 4

Actions:

* Disinfected: 1
* Renamed: 0
* Deleted: 0
* None: 1
* Submitted: 0

Files not scanned:

* C:\HIBERFIL.SYS
* C:\PAGEFILE.SYS
* C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
* C:\WINDOWS\SOFTWAREDISTRIBUTION\EVENTCACHE\{1C1F2D67-21D0-4404-B0E5-8B22B8B50CD8}.BIN
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Old 01-09-2008, 08:38 PM   #9 (permalink)
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Posts: 1,345
OS: xp


Re: Hijacked WoW Account

Sure wish that online had shown what was disinfected


For security reasons the old java versions should be uninstalled via addremove programs
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 2

both Spybot and Ad-Aware have new versions available

WeatherBug Browser Bar, Uninstall it, windows will show an error and should offer to remove it from the list.

Desktop Doctor < optional item to uninstall


I dont see any mention of symantec in your addremove list,
You can fix this item with Hijackthis
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

Im not familur with your programs, Keylogger Detector, Keylogger Killer
KeyScrambler, be sure to read lots of reviews before trying any program especialy security software.

Keep everthing that uses the internet up to date, windows, media players, chat programs and try not visiting none official game sites.
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