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#1 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 19
OS: Vista Ultimate 64bit
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Computer constantly freezing
Hey, I found way too many processes in task manager.. and the amount seems to keep increasing, so far its 41.. what should it be? on average ..
Not too long ago there was some major virus's found on the computer but it was eventually fixed, all though im still not convinced, as it still shows signs of virus', also the screen randomly goes black as if its failing to refresh, ive updated the graphics card drivers so hopefully thats fixed that problem. Id just like somebody to check the log file just so i can be sure that theres nothing wrong :) Logfile of HijackThis v1.99.1 Scan saved at 22:43:17, on 30/09/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\system32\CTsvcCDA.EXE C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE C:\WINDOWS\system32\nvsvc32.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE C:\Program Files\Winamp\winamp.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\MSN Messenger\usnsvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Logitech\WebColct\webcolct.exe C:\Documents and Settings\Matt\My Documents\Software\Anti-Virus\alternativ.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe O4 - HKLM\..\Run: [ErgoMedia] C:\PROGRA~1\KYE\ERGOME~1\SyTray.exe O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - Global Startup: Logitech SetPoint.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-48.cab O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://90.224.37.142/activex/AxisCamControl.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Autodesk Licensing Service - Unknown owner - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE (file missing) O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing) O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe Thanks |
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#2 (permalink) |
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Analyst, Security Team
Join Date: Nov 2005
Location: UK
Posts: 1,968
OS: xp
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Re: Computer constantly freezing
Hi Shadowraider and welcome to TSF
Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers There is no set average for running processes as these will depend on the PC and the applications installed. They will constantly increase/decrease while the computer is running, as programs (including background processes) are opened/closed. e.g. I have 42 processes running with an open browser and notepad opened. The rest are system processes, anti-virus program, firewall, anti-spyware and a few programs I chose to run at startup. Some users will tweak the startups to get down to about 25 processes but that's usually not needed unless your computer is really slow to boot up or slow at opening programs or responding to user input. I don't see any malware in your log but I will take a further look to make sure, however.......... I notice that you have more than one anti-virus programs on your machine (AVG & Symantec). That's not a good idea!! This messes up the machine pretty badly. Alike firewalls, anti-virus programs have conflicts co-existing with each other & may produce undesirable results. Please uninstall ALL leaving only one of them. ALL the antivirus programs must be removed via add/remove program. For any program that doesn't have an add/remove entry, you will have to do this: re-install the program -> reboot -> uninstall## Do NOT proceed with the rest of the fix until you have resolved the dual antivirus programs ## ------------------------ Download Deckard's System Scanner to your Desktop. Note: You must be logged onto an account with administrator privileges.
To attach a file to a new post, simply
What DSS will do:
------------------------ Required Logs main.txt extra.txt (attached) |
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#3 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 19
OS: Vista Ultimate 64bit
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Re: Computer constantly freezing
No problem :) Just glad you replyed, other forums dont!
Hmm about the 2 antivirus' i had norton systemworks installed for years, but it uses alot of memory while its running, it has alot of extra features so i figured id turn the antivirus off and just use the extra features when i needed them and use avg as my main antivirus because its a much lighter program. I did what you said, and uninstalled norton systemworks, i kept avg. What antivirus would you recommend? because any reviews i read all seem to say different :/ I have got hijackthis already installed but the deckard scanner used its own because mine is named alternativ (from a old virus problem years back) - Deckard's System Scanner v20070905.67 Run by Matt on 2007-10-03 15:25:47 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point. -- Last 5 Restore Point(s) -- 61: 2007-10-03 14:25:52 UTC - RP69 - Deckard's System Scanner Restore Point 60: 2007-10-03 14:17:39 UTC - RP68 - Removed Norton Ghost 59: 2007-10-03 14:16:02 UTC - RP67 - Removed Norton AntiVirus 58: 2007-10-02 16:24:22 UTC - RP66 - System Checkpoint 57: 2007-09-30 22:14:14 UTC - RP65 - Removed Google Web Accelerator -- First Restore Point -- 1: 2007-07-08 17:19:23 UTC - RP9 - System Checkpoint Backed up registry hives. Performed disk cleanup. -- HijackThis (run as Matt.exe) ------------------------------------------------ Unable to find log (file not found); running clone. -- HijackThis Clone ------------------------------------------------------------ Emulating logfile of HijackThis v1.99.1 Scan saved at 2007-10-03 15:31:06 Platform: Windows XP Service Pack 2 (5.01.2600) MSIE: Internet Explorer (7.00.6000.16512) Running processes: C:\WINDOWS\system32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\explorer.exe C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Grisoft\AVG7\avgamsvr.exe C:\Program Files\Grisoft\AVG7\avgupsvc.exe C:\Program Files\Grisoft\AVG7\avgemc.exe C:\WINDOWS\system32\CTSVCCDA.EXE C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Grisoft\AVG7\avgcc.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.exe C:\Documents and Settings\Matt\My Documents\dss.exe C:\Program Files\Trend Micro\HijackThis\Matt.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = iexplore R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O4 - HKEY_LOCAL_MACHINE\..\Run: [ErgoMedia] C:\PROGRA~1\KYE\ERGOME~1\SyTray.exe O4 - HKEY_LOCAL_MACHINE\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKEY_LOCAL_MACHINE\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKEY_LOCAL_MACHINE\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKEY_LOCAL_MACHINE\..\Run: [nwiz] nwiz.exe /install O4 - HKEY_LOCAL_MACHINE\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE" O4 - HKEY_LOCAL_MACHINE\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} () - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/pub...irector/sw.cab O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-48.cab O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} () - http://download.divx.com/player/DivXBrowserPlugin.cab O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} () - http://fpdownload.macromedia.com/get.../ultrashim.cab O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://90.224.37.142/activex/AxisCamControl.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab O18 - Protocol: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL O20 - AppInit_DLLs: wbsys.dll O23 - Service: Adobe LM Service - Unknown owner - "C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe" O23 - Service: Autodesk Licensing Service - Unknown owner - "C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe" O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgemc.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSVCCDA.EXE O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" -- File Associations ----------------------------------------------------------- All associations okay. -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- S3 cdiskdun - c:\docume~1\matt\locals~1\temp\cdiskdun.sys (file missing) S3 cmuda (C-Media WDM Audio Interface) - c:\windows\system32\drivers\cmuda.sys (file missing) -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled -------------------- R2 Autodesk Licensing Service - "c:\program files\common files\autodesk shared\service\adskscsrv.exe" S2 ScsiAccess - c:\windows\system32\scsiaccess.exe (file missing) S3 SNDSrvc (Symantec Network Drivers Service) - "c:\program files\common files\symantec shared\sndsrvc.exe" (file missing) -- Device Manager: Disabled ---------------------------------------------------- Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318} Description: PCI Simple Communications Controller Device ID: PCI\VEN_1106&DEV_3068&SUBSYS_0C041019&REV_80\3&61AAA01&0&8E Manufacturer: Name: PCI Simple Communications Controller PNP Device ID: PCI\VEN_1106&DEV_3068&SUBSYS_0C041019&REV_80\3&61AAA01&0&8E Service: -- Files created between 2007-09-03 and 2007-10-03 ----------------------------- 2007-10-03 15:27:49 0 d-------- C:\Program Files\Trend Micro 2007-10-01 16:49:45 0 d-------- C:\VundoFix Backups 2007-09-30 23:26:35 0 dr-h----- C:\Documents and Settings\Matt\Recent 2007-09-30 22:13:26 0 d-------- C:\Documents and Settings\Matt\Application Data\Grisoft 2007-09-30 21:27:13 0 d-------- C:\Documents and Settings\Matt\Application Data\Logitech 2007-09-30 20:58:54 3712 --a------ C:\WINDOWS\system32\drivers\LBeepKE.sys <Not Verified; Logitech Inc.; Logitech SetPoint> 2007-09-30 20:58:53 69632 --a------ C:\WINDOWS\system32\KemXML.dll <Not Verified; Logitech Inc.; Logitech SetPoint> 2007-09-30 20:58:53 110592 --a------ C:\WINDOWS\system32\KemWnd.dll <Not Verified; Logitech Inc.; Logitech SetPoint> 2007-09-30 20:58:53 131072 --a------ C:\WINDOWS\system32\KemUtil.dll <Not Verified; Logitech Inc.; Logitech SetPoint> 2007-09-30 20:58:53 155648 --a------ C:\WINDOWS\system32\kemutb.dll <Not Verified; Logitech Inc.; Logitech SetPoint> 2007-09-30 20:22:18 0 d-------- C:\Program Files\CodeStuff 2007-09-30 19:50:49 0 d-------- C:\Program Files\WhatsRunning 2007-09-30 19:32:20 0 d-------- C:\Program Files\CCleaner 2007-09-30 19:27:25 0 d-------- C:\Documents and Settings\Matt\Application Data\Uniblue 2007-09-30 14:21:02 0 d-------- C:\WINDOWS\pss 2007-09-30 14:12:57 0 d-------- C:\Documents and Settings\All Users\Application Data\nView_Profiles 2007-09-30 14:08:10 0 d-------- C:\WINDOWS\nview 2007-09-30 13:34:44 0 d-------- C:\Documents and Settings\Matt\Application Data\AVG7 2007-09-30 13:34:27 0 d-------- C:\Documents and Settings\LocalService\Application Data\AVG7 2007-09-30 13:34:12 0 d-------- C:\Documents and Settings\All Users\Application Data\avg7 2007-09-30 11:53:11 0 d-------- C:\Program Files\IZArc 2007-09-17 01:07:00 1626112 --a------ C:\WINDOWS\system32\nwiz.exe 2007-09-17 01:07:00 1019904 --a------ C:\WINDOWS\system32\nvwimg.dll 2007-09-17 01:07:00 1703936 --a------ C:\WINDOWS\system32\nvwdmcpl.dll 2007-09-17 01:07:00 466944 --a------ C:\WINDOWS\system32\nvshell.dll 2007-09-17 01:07:00 1478656 --a------ C:\WINDOWS\system32\nview.dll 2007-09-17 01:07:00 1339392 --a------ C:\WINDOWS\system32\nvdspsch.exe 2007-09-17 01:07:00 442368 --a------ C:\WINDOWS\system32\nvappbar.exe 2007-09-17 01:07:00 425984 --a------ C:\WINDOWS\system32\keystone.exe 2007-09-11 23:54:50 10731520 --a------ C:\Documents and Settings\Matt\ntuser.dat -- Find3M Report --------------------------------------------------------------- 2007-10-03 15:20:53 0 d-------- C:\Program Files\Norton SystemWorks 2007-10-03 15:20:53 0 d-------- C:\Program Files\Common Files\Symantec Shared 2007-09-30 23:14:25 0 d-------- C:\Program Files\Google 2007-09-30 23:14:25 0 --a------ C:\Documents and Settings\Matt\Application Data\.googlewebacchosts 2007-09-30 21:19:16 0 d-------- C:\Program Files\Common Files 2007-09-30 21:19:16 0 d-------- C:\Program Files\Common Files\Adobe 2007-09-30 21:18:58 0 d-------- C:\Documents and Settings\Matt\Application Data\Adobe 2007-09-30 20:58:51 0 d-------- C:\Program Files\Common Files\Logitech 2007-09-30 20:58:30 0 d-------- C:\Program Files\Logitech 2007-09-30 20:57:22 0 d--h----- C:\Program Files\InstallShield Installation Information 2007-09-30 19:42:16 0 d-------- C:\Program Files\Kodak 2007-09-30 13:50:21 0 d-------- C:\Documents and Settings\Matt\Application Data\SUPERAntiSpyware.com 2007-09-30 13:50:19 0 d-------- C:\Program Files\SUPERAntiSpyware 2007-09-30 12:35:07 0 d-------- C:\Program Files\Canon 2007-09-30 12:34:49 0 d-------- C:\Program Files\Atari 2007-09-28 13:59:38 0 d-------- C:\Program Files\Java 2007-09-06 20:18:44 218624 --a------ C:\WINDOWS\system32\uxtheme.dll <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System> 2007-07-23 19:33:15 286720 -----n--- C:\WINDOWS\Setup1.exe <Not Verified; Microsoft Corporation; Microsoft Visual Basic for Windows> -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ErgoMedia"="C:\PROGRA~1\KYE\ERGOME~1\SyTray.exe" [28/06/2005 14:59] "BluetoothAuthenticationAgent"="bthprops.cpl" [04/08/2004 13:00 C:\WINDOWS\system32\bthprops.cpl] "Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [19/07/2006 12:03 C:\WINDOWS\KHALMNPR.Exe] "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [30/09/2007 13:34] "nwiz"="nwiz.exe" [17/09/2007 01:07 C:\WINDOWS\system32\nwiz.exe] "Logitech Hardware Abstraction Layer"="C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE" [19/07/2006 12:03] "@"="" [] "NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [17/09/2007 01:07] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Logitech SetPoint.lnk - C:\Program Files\Logitech\SetPoint\SetPoint.exe [30/09/2007 20:58:52] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "SynchronousMachineGroupPolicy"=0 (0x0) "SynchronousUserGroupPolicy"=0 (0x0) [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system] "DisableRegistryTools"=0 (0x0) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WBSrv] C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll 05/03/2007 17:36 140976 C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\WbSrv.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "appinit_dlls"=wbsys.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] bthsvcs BthServ -- End of Deckard's System Scanner: finished at 2007-10-03 15:32:50 ------------ Thanks again :) |
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#4 (permalink) | |
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Analyst, Security Team
Join Date: Nov 2005
Location: UK
Posts: 1,968
OS: xp
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Re: Computer constantly freezing
Hi Shadowraider
Quote:
Free Products: AVG or Avast Paid Products: Kaspersky or NOD32 On my home PC I've used AVG Free Edition for a number of years and have no complaints with it. ![]() ------------------------ Symantec has left some components behind If the version of Norton uninstalled was 2004 or later, please download and run SymNRT. If the version of Norton was 2003 or earlier download and run these three tools in the order listed: Rnav2003 RnisUPG SYMCLEAN Delete the following folders if present: C:\Program Files\ (Delete all folders beginning with Norton or Symantec.) C:\Program Files\Common Files\Symantec Shared C:\Documents and Settings\All Users\Application Data\Symantec Norton Unisntallers If you had Norton Internet Security. If you can, use the uninstallers below (choose the uninstaller for the version you have): NIS 2005 Uninstaller NIS 2003 Uninstaller ------------------------- From Control Panel > Add/Remove Programs uninstall the following program (if it still exists) Java(TM) SE Runtime Environment 6 Update 1 ------------------------- 1. Download combofix to your desktop 2. Double click combofix.exe & follow the prompts. 3. When finished, it shall produce a log for you. Post that log in your next reply Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall ---------------------------- Required Logs c:\combofix.txt new HijackThis log Are you still getting the random black screens? |
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#5 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 19
OS: Vista Ultimate 64bit
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Re: Computer constantly freezing
Hmm thanks for the info :)
I guess ill stick with avg for now then, i haven't heard anything negative about it so far! Norton uses too much memory really, from 42 process' im down to about 35-37 on average now after removing norton. I used all the programs for the 2003 version i have, theres still 4 files left in C:\Program Files\Symantec\LiveUpdate and they cant be removed. I removed the Java Runtime Environment 6 Update 1 from add/remove programs Ive been curious about why i had 2 updates of java? ComboFix 07-10-03.7 - Matt 2007-10-03 21:27:55.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.197 [GMT 1:00] Running from: C:\Documents and Settings\Matt\My Documents\ComboFix.exe * Created a new restore point . ((((((((((((((((((((((((( Files Created from 2007-09-03 to 2007-10-03 ))))))))))))))))))))))))))))))) . 2007-09-30 22:13 10,872 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys 2007-09-30 21:27 <DIR> d-------- C:\Documents and Settings\Matt\Application Data\Logitech 2007-09-30 20:58 94,208 --a------ C:\WINDOWS\KHALMNPR.Exe 2007-09-30 20:58 69,632 --a------ C:\WINDOWS\system32\KemXML.dll 2007-09-30 20:58 3,712 --a------ C:\WINDOWS\system32\drivers\LBeepKE.sys 2007-09-30 20:58 155,648 --a------ C:\WINDOWS\system32\kemutb.dll 2007-09-30 20:58 131,072 --a------ C:\WINDOWS\system32\KemUtil.dll 2007-09-30 20:58 110,592 --a------ C:\WINDOWS\system32\KemWnd.dll 2007-09-30 19:32 <DIR> d-------- C:\Program Files\CCleaner 2007-09-30 19:27 <DIR> d-------- C:\Documents and Settings\Matt\Application Data\Uniblue 2007-09-30 14:21 <DIR> d-------- C:\WINDOWS\pss 2007-09-30 14:12 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\nView_Profiles 2007-09-30 14:08 356,352 --a------ C:\WINDOWS\system32\nvudisp.exe 2007-09-30 14:08 <DIR> d-------- C:\WINDOWS\nview 2007-09-30 14:07 356,352 --a------ C:\WINDOWS\system32\NVUNINST.EXE 2007-09-30 11:53 <DIR> d-------- C:\Program Files\IZArc . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2007-10-03 21:10 --------- d-------- C:\Program Files\Symantec 2007-10-03 15:20 --------- d-------- C:\Program Files\Norton SystemWorks 2007-10-03 15:18 --------- d-------- C:\Documents and Settings\All Users\Application Data\Symantec 2007-09-30 23:14 --------- d-------- C:\Program Files\Google 2007-09-30 20:58 --------- d-------- C:\Program Files\Logitech 2007-09-30 20:58 --------- d-------- C:\Program Files\Common Files\Logitech 2007-09-30 20:57 --------- d--h----- C:\Program Files\InstallShield Installation Information 2007-09-30 19:42 --------- d-------- C:\Program Files\Kodak 2007-09-30 19:35 --------- d-------- C:\Documents and Settings\Lol\Application Data\Lavasoft 2007-09-30 13:50 --------- d-------- C:\Documents and Settings\Matt\Application Data\SUPERAntiSpyware.com 2007-09-30 13:49 --------- d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy 2007-09-30 12:35 --------- d-------- C:\Program Files\Canon 2007-09-30 12:34 --------- d-------- C:\Program Files\Atari 2007-09-17 01:07 6853088 --a------ C:\WINDOWS\system32\drivers\nv4_mini.sys 2007-08-10 20:54 --------- d-a------ C:\Documents and Settings\All Users\Application Data\TEMP 2007-07-23 19:33 286720 --------- C:\WINDOWS\Setup1.exe 2001-11-23 05:08 712704 --a--c--- C:\WINDOWS\inf\OTHER\AUDIO3D.DLL . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ErgoMedia"="C:\PROGRA~1\KYE\ERGOME~1\SyTray.exe" [2005-06-28 14:59] "BluetoothAuthenticationAgent"="bthprops.cpl" [2004-08-04 13:00 C:\WINDOWS\system32\bthprops.cpl] "Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2006-07-19 12:03 C:\WINDOWS\KHALMNPR.Exe] "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-09-30 13:34] "nwiz"="nwiz.exe" [2007-09-17 01:07 C:\WINDOWS\system32\nwiz.exe] "Logitech Hardware Abstraction Layer"="C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE" [2006-07-19 12:03] "NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2007-09-17 01:07] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 04:00] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Logitech SetPoint.lnk - C:\Program Files\Logitech\SetPoint\SetPoint.exe [2007-09-30 20:58:52] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Logitech SetPoint.lnk - C:\Program Files\Logitech\SetPoint\SetPoint.exe [2007-09-30 20:58:52] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "SynchronousMachineGroupPolicy"=0 (0x0) "SynchronousUserGroupPolicy"=0 (0x0) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\WBSrv] C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll 2007-03-05 17:36 140976 C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\WbSrv.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "appinit_dlls"=wbsys.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe R1 DcCam;Kodak Camera Proxy;C:\WINDOWS\system32\DRIVERS\DcCam.sys R2 DCFS2K;Kodak DCFS2K Driver;C:\WINDOWS\system32\drivers\dcfs2k.sys R3 P17;Sound Blaster Audigy;C:\WINDOWS\system32\drivers\P17.sys R3 p17filt;p17filt;C:\WINDOWS\system32\drivers\p17filt.sys S1 Exportit;Exportit;C:\WINDOWS\system32\DRIVERS\exportit.sys S3 cdiskdun;cdiskdun;\??\C:\DOCUME~1\Matt\LOCALS~1\Temp\cdiskdun.sys S3 DcFpoint;DcFpoint;C:\WINDOWS\system32\DRIVERS\DcFpoint.sys S3 DcLps;Legacy Polling Service;C:\WINDOWS\system32\DRIVERS\DcLps.sys S3 DcPTP;dcptp;C:\WINDOWS\system32\DRIVERS\DcPTP.sys S3 sscdbus;SAMSUNG USB Composite Device driver (WDM);C:\WINDOWS\system32\DRIVERS\sscdbus.sys S3 sscdmdfl;SAMSUNG CDMA Modem Filter;C:\WINDOWS\system32\DRIVERS\sscdmdfl.sys S3 sscdmdm;SAMSUNG CDMA Modem Drivers;C:\WINDOWS\system32\DRIVERS\sscdmdm.sys . ************************************************************************** catchme 0.3.1169 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2007-10-03 21:32:56 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . Completion time: 2007-10-03 21:34:07 - machine was rebooted C:\ComboFix-quarantined-files.txt ... 2007-10-03 21:33 . --- E O F --- There was also a quarantined text log, here it is just incase you need to look at it Code:
2007-10-03 21:30 846 --a------ C:\Qoobox\Quarantine\Registry_backups\LEGACY_DOMAINSERVICE.reg.dat
Folder PATH listing
Volume serial number is 5C64-8D13
C:\QOOBOX\QUARANTINE
\---Registry_backups
LEGACY_DOMAINSERVICE.reg.dat
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 21:47:59, on 03/10/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\system32\CTsvcCDA.EXE C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\Documents and Settings\Matt\My Documents\Software\Anti-Virus\Matt.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O4 - HKLM\..\Run: [ErgoMedia] C:\PROGRA~1\KYE\ERGOME~1\SyTray.exe O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - Global Startup: Logitech SetPoint.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-48.cab O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://90.224.37.142/activex/AxisCamControl.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Autodesk Licensing Service - Unknown owner - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing) O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE (file missing) O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing) -- End of file - 6006 bytes Thanks for all the quick replys :) |
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#6 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 19
OS: Vista Ultimate 64bit
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Re: Computer constantly freezing
Didn't see this bit, sorry..
No so far its been ok, but some days i can go fine without it happening once, then other days it can be frequent. I updated the graphic card drivers about a week ago hoping that would have something to do with it. Ill let you know if it happens again but im hoping its ok now :) And then after the black flashes happen, its as if its trying to refresh the screen but failing.. it eventually restarts not long after the flashes happen. The only idea i have thats causing it would be the graphics card ? |
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#7 (permalink) | ||
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Analyst, Security Team
Join Date: Nov 2005
Location: UK
Posts: 1,968
OS: xp
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Re: Computer constantly freezing
Quote:
The Norton removal tool hasn't removed some of the services which is why you are unable to delete the files that are left. We will deal with those now. 1. Close any open browsers. 2. Open notepad and copy/paste the text in the quotebox below into it: Quote:
![]() Refering to the picture above, drag CFScript into ComboFix.exe When finished, it shall produce a log for you at "C:\ComboFix.txt" Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall ---------------------------------- Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner Answer Yes, when prompted to install an ActiveX component.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%. ---------------------------------- Required Logs c:\combofix.txt kaspersky report a new HijackThis log |
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#8 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 19
OS: Vista Ultimate 64bit
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Re: Computer constantly freezing
Ah i see, ive actually read something about that before, about the different exploits. So far so good with the black screens, it hasn't happened for a while :) ComboFix 07-10-04.6 - Matt 2007-10-04 15:39:51.2 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.224 [GMT 1:00] Running from: C:\Documents and Settings\Matt\My Documents\Software\Anti-Virus\ComboFix.exe Command switches used :: C:\Documents and Settings\Matt\My Documents\Software\Anti-Virus\CFScript.txt . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\Documents and Settings\All Users\Application Data\Symantec\LiveSubscribe\Catalog.LiveSubscribe C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\1.Configuration.Log.LiveUpdate C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\1.Product.Inventory.LiveUpdate C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\1.Settings.LiveUpdate C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2.Product.Inventory.LiveUpdate C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2.Settings.LiveUpdate C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-09-09_Log.ALUSchedulerSvc.LiveUpdate C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-09-10_Log.ALUSchedulerSvc.LiveUpdate C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-09-11_Log.ALUSchedulerSvc.LiveUpdate C:\Documents and Settings\All Users\Application 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