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| Resolved HJT Threads Resolved spyware and popup issues. |
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#1 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 7
OS: Windows XP
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can't change desktop background
Hi. I am a complete newbie so I thank you for any help you may be able to give me. I ran my Panda Security and it removed SpyShredder and many other things. I have also run a program I downloaded called Windows Defender but it found nothing new. However, I know something is still there as it will not let me see my desktop picture, just a blue screen. I do see my picture when logging off.
Forgive me if this question has been asked. I did do a search but the results were too confusing. Sorry. Can someone tell me how to fix this? Thanks!!! |
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#2 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,395
OS: 2000 Pro; XP Pro; XP Home
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Re: can't change desktop background
The first steps in getting a possible malware issue resolved are to do this:
Please follow MicroBell's 5 Step process outlined here: http://www.techsupportforum.com/secu...tml#post342651 After running through all the steps, please post the requested logs. If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Our help is voluntary, but this site needs donations to operate.
Please consider Donating to the Forum. Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience. |
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#3 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 7
OS: Windows XP
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Re: can't change desktop background
Here are my reports. I hope I did it the right way. Thank you so much for your help. I will be donating. You guys are great!
Incident Status Location Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@atdmt[2].txt Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\HP_Administrator\Cookies\hp_administrator@questionmarket[2].txt Deckard's System Scanner v20070905.67 Run by HP_Administrator on 2007-09-20 22:00:30 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point. -- Last 3 Restore Point(s) -- 3: 2007-09-21 04:00:35 UTC - RP3 - Deckard's System Scanner Restore Point 2: 2007-09-20 20:59:41 UTC - RP2 - Configured easy Internet sign-up 1: 2007-09-19 22:24:31 UTC - RP1 - System Checkpoint Backed up registry hives. Performed disk cleanup. -- HijackThis (run as HP_Administrator.exe) ------------------------------------ Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:03:31 PM, on 9/20/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AVENGINE.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\QuickTime\QTTask.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\lxamsp32.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Program Files\LexmarkX63\AcBtnMgr_X63.exe C:\Program Files\LexmarkX63\ACMonitor_X63.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Southwest Airlines\Ding\Ding.exe C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\arservice.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsCtrls.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe c:\program files\panda software\panda platinum 2006 internet security\firewall\PSHOST.EXE C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\psimsvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavBckPT.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe C:\Documents and Settings\HP_Administrator\My Documents\dss.exe C:\PROGRA~1\TRENDM~1\HIJACK~1\HP_Administrator.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.live.com/login.srf?id=2...=1033&_lang=EN R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.EXE" /s O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\Inicio.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe O4 - HKLM\..\Run: [EPSON Stylus CX6000 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBIA.EXE /FU "C:\WINDOWS\TEMP\E_S154.tmp" /EF "HKLM" O4 - HKLM\..\Run: [lxamsp32.exe] lxamsp32.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user') O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe O4 - Startup: V CAST Music Monitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe O4 - Global Startup: AcBtnMgr_X63.exe.lnk = C:\Program Files\LexmarkX63\AcBtnMgr_X63.exe O4 - Global Startup: ACMonitor_X63.exe.lnk = C:\Program Files\LexmarkX63\ACMonitor_X63.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O16 - DPF: {512FC5A1-7DE1-43F1-BC0C-371622FCB409} (TotalScan Installer Class) - http://www.nanoscan.com/as/v1/cabs/ascstubie.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase8300.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PsCtrls.exe O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\PavFnSvr.exe O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\pavsrv51.exe O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\AntiSpam\pskmssvc.exe O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda software\panda platinum 2006 internet security\firewall\PSHOST.EXE O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\psimsvc.exe O23 - Service: Panda TPSrv (TPSrv) - Panda Software International - C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\TPSrv.exe -- End of file - 9263 bytes -- File Associations ----------------------------------------------------------- All associations okay. -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- R3 Afc (PPdus ASPI Shell) - c:\windows\system32\drivers\afc.sys <Not Verified; Arcsoft, Inc.; Arcsoft(R) ASPI Shell> R3 AvFlt (Antivirus Filter Driver) - c:\windows\system32\drivers\av5flt.sys (file missing) R3 PavSRK.sys - c:\windows\system32\pavsrk.sys (file missing) R3 PavTPK.sys - c:\windows\system32\pavtpk.sys (file missing) S1 intelppm (Intel Processor Driver) - c:\windows\system32\drivers\intelppm.sys (file missing) S3 Sus2pl (Susteen Universal Cable II) - c:\windows\system32\drivers\sus2pl.sys <Not Verified; Susteen; Susteen Universal Cable II> -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled -------------------- R2 AdobeActiveFileMonitor4.0 (Adobe Active File Monitor V4) - c:\program files\adobe\photoshop elements 4.0\photoshopelementsfileagent.exe R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service> S0 Pml Driver HPZ12 - \systemroot\c:\windows\system32\hpzipm12.exe (file missing) S3 NBService - c:\program files\nero\nero 7\nero backitup\nbservice.exe S4 NMIndexingService - "c:\program files\common files\ahead\lib\nmindexingservice.exe" <Not Verified; Nero AG; Nero Home> -- Device Manager: Disabled ---------------------------------------------------- No disabled devices found. -- Scheduled Tasks ------------------------------------------------------------- 2007-09-20 01:47:25 330 --ah----- C:\WINDOWS\Tasks\MP Scheduled Scan.job 2007-09-15 17:35:01 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job -- Files created between 2007-08-20 and 2007-09-20 ----------------------------- 2007-09-20 22:03:22 0 d-------- C:\Program Files\Trend Micro 2007-09-20 21:57:17 0 d-------- C:\ie-spyad_zo 2007-09-20 21:55:22 0 d-------- C:\agnis 2007-09-20 21:44:11 0 d-------- C:\Program Files\SpywareBlaster 2007-09-20 15:13:01 0 d-------- C:\WINDOWS\system32\ActiveScan 2007-09-19 12:41:54 0 d-------- C:\Program Files\Windows Defender 2007-09-19 12:34:02 0 d-------- C:\WINDOWS\LastGood 2007-09-18 14:29:44 0 d-------- C:\Program Files\Windows Live Safety Center 2007-09-17 20:59:56 0 d-------- C:\Program Files\Panda Security 2007-09-17 14:09:09 552 --a------ C:\WINDOWS\system32\d3d8caps.dat 2007-09-17 12:43:26 0 d-------- C:\WINDOWS\pss 2007-09-17 12:26:15 0 d-------- C:\LxkX63 2007-09-15 16:26:46 0 d-------- C:\Program Files\Apple Software Update 2007-09-13 13:11:41 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\My Sam's Club Digital Photo Center 2007-09-11 13:46:30 0 d-------- C:\Documents and Settings\All Users\Application Data\sentinel 2007-09-11 13:44:24 279 --a------ C:\WINDOWS\system32\PavCPL.dat 2007-09-11 13:43:57 0 d-------- C:\Documents and Settings\All Users\Application Data\Backup 2007-09-08 14:15:40 0 d-------- C:\Program Files\iTunes 2007-09-03 09:28:38 0 d-------- C:\Program Files\SpyShredder 2007-08-29 18:43:57 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\Smith Micro 2007-08-29 18:42:37 0 d-------- C:\Program Files\Verizon Wireless 2007-08-29 18:17:03 0 d-------- C:\Program Files\Windows Media Connect 2 2007-08-29 18:15:12 0 d-------- C:\WINDOWS\system32\drivers\UMDF 2007-08-25 09:50:38 0 d-------- C:\Program Files\Common Files\Apple 2007-08-25 09:50:38 0 d-------- C:\Documents and Settings\All Users\Application Data\Apple -- Find3M Report --------------------------------------------------------------- 2007-09-20 17:51:29 0 d-------- C:\Program Files\Sims2Pack Clean Installer 2007-09-20 17:48:13 0 d-------- C:\Program Files\QuickTime 2007-09-20 17:40:37 0 d-------- C:\Program Files\MSN Messenger 2007-09-20 17:38:31 0 d-------- C:\Program Files\LexmarkX63 2007-09-20 17:32:40 0 d-------- C:\Program Files\Google 2007-09-20 17:28:13 0 d-a------ C:\Program Files\Common Files\LightScribe 2007-09-20 16:38:29 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\MSN6 2007-09-20 15:09:59 11578 --a----c- C:\Documents and Settings\HP_Administrator\Application Data\wklnhst.dat 2007-09-19 14:26:45 0 d-------- C:\Program Files\Java 2007-09-16 10:24:59 43520 --a----c- C:\WINDOWS\system32\CmdLineExt03.dll 2007-09-08 14:15:45 0 d-------- C:\Program Files\iPod 2007-09-06 20:57:03 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\Google 2007-09-03 09:28:38 1118109 --a------ C:\Documents and Settings\HP_Administrator\Application Data\Install.xat 2007-08-25 09:50:38 0 d-------- C:\Program Files\Common Files 2007-08-13 01:34:13 0 d-------- C:\Program Files\CDLabel 2007-08-13 01:33:31 73216 --a------ C:\WINDOWS\ST6UNST.EXE <Not Verified; Microsoft Corporation; Microsoft® Visual Basic for Windows> 2007-08-12 16:11:51 0 d-------- C:\Program Files\LG Drivers 2007-08-06 10:09:07 0 d-------- C:\Program Files\Quicken -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "APVXDWIN"="C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\APVXDWIN.exe" [07/23/2007 06:30 PM] "SCANINICIO"="C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\Inicio.exe" [07/11/2007 03:17 PM] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [07/12/2007 04:00 AM] "QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [06/29/2007 06:24 AM] "PrinTray"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe" [10/21/2001 04:54 PM] "PCDrProfiler"="" [] "NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [01/12/2006 03:40 PM] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [09/07/2007 04:55 PM] "HPHUPD08"="c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [06/02/2005 12:35 AM] "EPSON Stylus CX6000 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBIA.exe" [02/13/2006 05:00 AM] "LexStart"="" [] "lxamsp32.exe"="lxamsp32.exe" [10/21/2001 07:12 PM C:\WINDOWS\system32\LXAMSP32.EXE] "Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 07:20 PM] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/10/2004 06:00 AM] "msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" [06/16/2006 02:38 PM] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [06/08/2007 11:59 AM] "BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [12/23/2006 06:05 PM] C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Startup\ DING!.lnk - C:\Program Files\Southwest Airlines\Ding\Ding.exe [6/22/2006 2:15:48 PM] V CAST Music Monitor.lnk - C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe [11/30/2005 11:32:10 AM] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ AcBtnMgr_X63.exe.lnk - C:\Program Files\LexmarkX63\AcBtnMgr_X63.exe [6/6/2001 3:03:10 PM] ACMonitor_X63.exe.lnk - C:\Program Files\LexmarkX63\ACMonitor_X63.exe [6/6/2001 3:02:28 PM] Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM] HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [5/12/2005 8:23:26 AM] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles "InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system] "DisableRegistryTools"=0 (0x0) "Wallpaper"= [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer] "NoActiveDesktop"=0 (0x0) "ForceActiveDesktopOn"=1 (0x1) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avldr] avldr.dll 02/15/2007 08:02 PM 50736 C:\WINDOWS\system32\avldr.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] Usnsvc usnsvc *Newly Created Service* - WINDEFEND -- End of Deckard's System Scanner: finished at 2007-09-20 22:04:06 ------------ Deckard's System Scanner v20070905.67 Extra logfile - please post this as an attachment with your post. -------------------------------------------------------------------------------- -- System Information ---------------------------------------------------------- Microsoft Windows XP Professional (build 2600) SP 2.0 Architecture: X86; Language: English CPU 0: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ CPU 1: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ Percentage of Memory in Use: 48% Physical Memory (total/avail): 1982.48 MiB / 1025.25 MiB Pagefile Memory (total/avail): 3268.7 MiB / 2404.63 MiB Virtual Memory (total/avail): 2047.88 MiB / 1948.18 MiB C: is Fixed (NTFS) - 224.37 GiB total, 171.93 GiB free. D: is Fixed (FAT32) - 8.5 GiB total, 1.12 GiB free. E: is CDROM (No Media) F: is CDROM (CDFS) G: is Fixed (FAT32) - 232.83 GiB total, 197.99 GiB free. H: is Removable (No Media) I: is Removable (No Media) J: is Removable (No Media) K: is Removable (No Media) L: is Removable (No Media) \\.\PHYSICALDRIVE0 - ST3250823AS - 232.88 GiB - 2 partitions \PARTITION0 - Unknown - 8.51 GiB - D: \PARTITION1 (bootable) - Installable File System - 224.37 GiB - C: \\.\PHYSICALDRIVE6 - EPSON Stylus Storage USB Device \\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device \\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device \\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device \\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device \\.\PHYSICALDRIVE5 - WD 2500JB External USB Device - 232.88 GiB - 1 partition \PARTITION0 - Unknown - 232.88 GiB - G: -- Security Center ------------------------------------------------------------- AUOptions is scheduled to auto-install. Windows Internal Firewall is disabled. FirstRunDisabled is set. FW: Panda Internet Security 2008 v12.00.00 (Panda Security) Disabled AV: Panda Internet Security 2008 v12.00.00 (Panda Security) Disabled Outdated [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"="C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe:*:Enabled:Updates from HP" "C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.0" "C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe:*:Enabled:hpqcopy.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe:*:Enabled:hpfccopy.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe" "C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe" "C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe" "C:\\Program Files\\DISC\\DISCover.exe"="C:\\Program Files\\DISC\\DISCover.exe:*:Enabled:DISCover Drop & Play System" "C:\\Program Files\\DISC\\DiscStreamHub.exe"="C:\\Program Files\\DISC\\DiscStreamHub.exe:*:Enabled:DISCover Stream Hub" "C:\\Program Files\\DISC\\myFTP.exe"="C:\\Program Files\\DISC\\myFTP.exe:*:Enabled:DISCover FTP" "C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"="C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe:*:Enabled:Updates from HP" "C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe"="C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe:*:Enabled:Earthlink" "C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger" "C:\\Program Files\\Adobe\\Photoshop Elements 4.0\\AdobePhotoshopElementsMediaServer.exe"="C:\\Program Files\\Adobe\\Photoshop Elements 4.0\\AdobePhotoshopElementsMediaServer.exe:*:Disabled:Adobe Photoshop Elements Media Server" "C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.0" "C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" "C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes" -- Environment Variables ------------------------------------------------------- ALLUSERSPROFILE=C:\Documents and Settings\All Users APPDATA=C:\Documents and Settings\HP_Administrator\Application Data CLASSPATH=.;C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip CLIENTNAME=Console CommonProgramFiles=C:\Program Files\Common Files COMPUTERNAME=YOUR-4DACD0EA75 ComSpec=C:\WINDOWS\system32\cmd.exe FP_NO_HOST_CHECK=NO HOMEDRIVE=C: HOMEPATH=\Documents and Settings\HP_Administrator LOGONSERVER=\\YOUR-4DACD0EA75 NUMBER_OF_PROCESSORS=2 OS=Windows_NT Path=C:\Program Files\MSN\MSNCoreFiles;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Python22;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\Panda Software\Panda Platinum 2006 Internet Security\;C:\Program Files\QuickTime\QTSystem\;;C:\PROGRA~1\COMMON~1\MUVEET~1\030625;C:\PROGRA~1\COMMON~1\MUVEET~1\030625;C:\PROGRA~1\COMMON~1\MUVEET~1\030625 PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE=x86 PROCESSOR_IDENTIFIER=x86 Family 15 Model 43 Stepping 1, AuthenticAMD PROCESSOR_LEVEL=15 PROCESSOR_REVISION=2b01 ProgramFiles=C:\Program Files PROMPT=$P$G QTJAVA=C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip SESSIONNAME=Console SonicCentral=c:\Program Files\Common Files\Sonic Shared\Sonic Central\ SystemDrive=C: SystemRoot=C:\WINDOWS TEMP=C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp TMP=C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp USERDOMAIN=YOUR-4DACD0EA75 USERNAME=HP_Administrator USERPROFILE=C:\Documents and Settings\HP_Administrator windir=C:\WINDOWS -- User Profiles --------------------------------------------------------------- HP_Administrator (admin) Administrator (admin) -- Add/Remove Programs --------------------------------------------------------- --> C:\Program Files\LexmarkX73\removeX73.exe --> C:\Program Files\Nero\Nero 7\nero\uninstall\UNNERO.exe /UNINSTALL --> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu --> c:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205} --> c:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382} --> c:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629} --> c:\WINDOWS\system32\\MSIEXEC.EXE /x {F80239D8-7811-4D5E-B033-0D0BBFE32920} --> C:\WINDOWS\UNNeroBackItUp.exe /UNINSTALL --> MsiExec.exe /I{3B55590C-8A9B-4BD6-B489-744B63026A2A} --> MsiExec.exe /I{C98E5F1B-5C2B-4FD1-BDF9-F3779DCAAA16} --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{363435F2-7426-11D8-9966-00A0C9663221}\setup.exe" -l0x9 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5CDDF96A-BC34-4D72-9ABA-E1FFF0C39977}\setup.exe" -l0x9 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AC067AB0-2594-4A7E-A1DE-ADEB7D15EB4B}\setup.exe" -l0x9 --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf 3D Font Maker --> C:\WINDOWS\uninst.exe -fC:\A3DF\DeIsL1.isu -cC:\A3DF\_ISREG32.DLL Adobe Acrobat 5.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll" Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete Adobe Help Center 2.0 --> MsiExec.exe /I{8FFC924C-ED06-44CB-8867-3CA778ECE903} Adobe Photoshop Elements 4.0 --> msiexec /I {EBB7C1C1-D439-4D9B-9FDC-954C10F266B0} Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002} Apple Mobile Device Support --> MsiExec.exe /I{3EBD3749-304E-4A4C-9575-C00E5F015217} Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4} ArcSoft Multimedia Email --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DD54CF66-090B-43E7-97C1-110EF526474D}\SETUP.EXE" -l0x9 -uninst ArcSoft PhotoImpression 5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D433ABC3-0CD8-4BB0-B6A9-84501B4B47B7}\Setup.exe" -l0x9 ArcSoft PhotoImpression 5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FC888095-A35E-4993-A9E0-366BF6F0CCE0}\SETUP.EXE" -l0x9 ATI Control Panel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe" ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean Business Card Maker --> C:\WINDOWS\uninst.exe -f"C:\Program Files\Cosmi\Business Card Maker\DeIsL1.isu" -c"C:\Program Files\Cosmi\Business Card Maker\_ISREG32.DLL" CDLAB 2000 --> C:\WINDOWS\st6unst.exe -n "C:\Program Files\CDLabel\ST6UNST.LOG" Creative WebCam Center --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{363435F2-7426-11D8-9966-00A0C9663221}\setup.exe" -l0x9 /remove Creative WebCam Live! Driver (1.00.06.0414) --> C:\WINDOWS\CtDrvIns.exe -uninstall -script Pd0630.uns -unsext NT -plugin P0630Pin.dll -pluginres P0630Pin.crl Creative WebCam Live! User's Guide (English) --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Creative\Creative WebCam Live!\Creative WebCam Live! User's Guide\English\CTManual.isu" Customer Experience Enhancement --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{23012310-3E05-46A5-88A9-C6CBCABCAC79} /l1033 Data Fax SoftModem with SmartCP --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1\HXFSETUP.EXE -U -IAsu200Ck.inf DING! --> MsiExec.exe /X{84031A18-BA9A-4156-A74F-E05B52DDFCE2} DISCover --> "C:\Program Files\DISC\uninstall.exe" DivX --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC Easy Internet Sign-up --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033 Empire Earth II --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DF315348-721C-40B8-BAE2-58C6C7D935A2}\setup.exe" -l0x9 -removeonly Enhanced Multimedia Keyboard Solution --> C:\HP\KBD\Install.exe /u EPSON CX6000 Series User's Guide --> C:\Program Files\epson\guide\cx6000_e\uninstall.exe EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R EPSON Scan --> C:\Program Files\epson\escndv\setup\setup.exe /r EPSON Stylus CX6000 Scanner Driver Update --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1CA2E5E4-F4FE-44B4-95E9-77523FB95838}\Setup.exe" -l0x9 FATE from HP Media Center (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\3320769C-062B-4670-BD6B-AA4B3D0E9903\Uninstall.exe" GdiplusUpgrade --> MsiExec.exe /I{5421155F-B033-49DB-9B33-8F80F233D4D5} GemMaster Mystic --> "C:\Program Files\GemMaster\uninstallgemmaster.exe" Get Yahoo! Messenger --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AC067AB0-2594-4A7E-A1DE-ADEB7D15EB4B}\setup.exe" -l0x9 /remove Google Earth --> MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72} Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar3.dll" High Definition Audio Driver Package - KB888111 --> "C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe" Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe" HP Boot Optimizer --> C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe /uninstall HP Deskjet Printer Preload --> MsiExec.exe /I{2C5D07FB-31A2-4F2D-9FDA-0B24ACD42BD0} HP DigitalMedia Archive --> MsiExec.exe /I{F80239D8-7811-4D5E-B033-0D0BBFE32920} HP Document Viewer 5.3 --> C:\Program Files\HP\Digital Imaging\DocumentViewer\hpzscr01.exe -datfile hpqbud04.dat HP Game Console and games --> C:\Program Files\WildTangent\Apps\hpuninstall.exe HP Image Zone 5.3 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat HP Image Zone for Media Center PC --> c:\Program Files\HP\Digital Imaging\bin\mcpc\setupmcl.exe /u HP Imaging Device Functions 5.3 --> C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat HP Photosmart 330,380,420,470,7800,8000,8200 Series --> C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\setup\hpzscr01.exe -d MsiRollbackUninstaller -datfile hphscr08.dat HP Photosmart Cameras 5.0 --> C:\Program Files\HP\Digital Imaging\{C83A12B9-B31B-461A-BBD4-CE9B988094F1}\setup\hpzscr01.exe -datfile hpiscr01.dat HP PSC & OfficeJet 5.3.A --> "C:\Program Files\HP\Digital Imaging\{3E386744-10FA-44b2-98C9-DF7A270DECB3}\setup\hpzscr01.exe" -datfile hposcr06.dat HP PSC & OfficeJet 5.3.B --> "C:\Program Files\HP\Digital Imaging\{5B79CFD1-6845-4158-9D7D-6BE89DF2C135}\setup\hpzscr01.exe" -datfile hposcr07.dat HP Software Update --> MsiExec.exe /X{ECFDD6BD-E0C0-41CC-A171-E6D6AF4C0E93} HP Solution Center & Imaging Support Tools 5.3 --> C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat Insaniquarium Deluxe from HP Media Center (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\A09026AE-8F16-4929-B4E6-1825535844DB\Uninstall.exe" InterVideo WinDVD Player --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL iPod for Windows 2006-01-10 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{3D047C15-C859-45F7-81CE-F2681778069B} /l1033 iTunes --> MsiExec.exe /I{B8A204BC-7177-470E-BBDD-47256D05B325} J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110} J2SE Runtime Environment 5.0 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150050} J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060} Java(TM) 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020} Java(TM) SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010} LG USB Drivers --> C:\PROGRA~1\LGDRIV~1\LGUSBD~1\UNWISE.EXE C:\PROGRA~1\LGDRIV~1\LGUSBD~1\INSTALL.LOG MathPlayer --> C:\Program Files\Design Science\MathPlayer\Setup.exe -u Microsoft Away Mode --> Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe" Microsoft Money 2005 --> C:\Program Files\Microsoft Money 2005\MNYCoreFiles\Setup\uninst.exe /s:120 Microsoft Office 2003 Edition 60 Days Trial Welcome Tour --> MsiExec.exe /I{A01FC76F-CC09-4658-9E37-5C2F635EE708} Microsoft Office Outlook Connector --> MsiExec.exe /I{8C25E29E-FC5D-44CD-A58C-5746AF303CF2} Microsoft Office Standard Edition 2003 --> MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9} Microsoft Picture It! Express 9 --> C:\WINDOWS\system32\msiexec.exe /i {DBA8B9E1-C6FF-4624-9598-73D3B41A0900} Microsoft Picture It! Library 9 --> C:\WINDOWS\system32\msiexec.exe /i {9F7FC79B-3059-4264-9450-39EB368E3220} Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe" Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7} Microsoft Works --> MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44} MSN --> C:\Program Files\MSN\MsnInstaller\msniadm.exe /Action:ARP MSN Encarta Plus Support Files --> MsiExec.exe /I{00000000-785F-478A-BAA2-87F1A136068C} muvee autoProducer 4.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E7137AFD-4E43-47A6-BDC7-533808F72B36}\setup.exe" -l0x9 muvee autoProducer 5.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{30161931-E14F-42B5-BFC0-1AB5ADE4459B}\Setup.exe" -l0x9 muvee autoProducer unPlugged 1.2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DFB0FED6-0010-4E9B-A402-E513F2459161}\setup.exe" -l0x9 My Sirius Studio --> C:\Program Files\Sirius\MySiriusStudio\Uninstall.exe Nero 7 Essentials --> MsiExec.exe /X{2B04D44F-1D1B-4E0E-8431-D04F87C21033} NETGEAR XE102 Powerline Ethernet Adapter --> MsiExec.exe /X{AF79DFD1-04C2-4CE5-9C8F-F60CA3CF01A7} Netscape Browser (remove only) --> "C:\Program Files\Netscape\Netscape Browser\NSUninst.exe" Office Live Image Uploader --> MsiExec.exe /I{E78DAA24-38F8-4D35-B732-B18ABA0424DF} Otto --> "C:\Program Files\EnglishOtto\uninstallotto.exe" Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan Panda Internet Security 2008 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EEBA9416-3207-47E0-9022-116440599DBC}\SETUP.exe" -l0x9 -removeonly Panda TotalScan --> C:\Program Files\Panda Security\TotalScan\ascuninst.exe PC-Doctor 5 for Windows --> C:\Program Files\PC-Doctor 5 for Windows\uninst.exe PS2 --> C:\WINDOWS\system32\ps2.exe uninstall Quicken 2007 --> MsiExec.exe /X{0D2E80C8-0875-43EB-9623-47118E2DFBCA} QuickTime --> MsiExec.exe /I{95A890AA-B3B1-44B6-9C18-A8F7AB3EE7FC} Security Update for Step By Step Interactive Training (KB898458) --> Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe" ServiceProvider --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB411FB3-0E96-4622-84AF-22551967D070}\setup.exe" Sims2Pack Clean Installer --> C:\Program Files\Sims2Pack Clean Installer\uninstall.exe Sonic MyDVD Plus --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29} Sonic RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382} Sonic RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629} Sonic RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205} Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E} SpywareBlaster v3.5.1 --> "C:\Program Files\SpywareBlaster\unins000.exe" The Sims 2 --> C:\Program Files\EA GAMES\The Sims 2\EAUninstall.exe The Sims 2 Family Fun Stuff --> C:\Program Files\EA GAMES\The Sims 2 Family Fun Stuff\EAUninstall.exe The Sims 2 Nightlife --> C:\Program Files\EA GAMES\The Sims 2 Nightlife\EAUninstall.exe The Sims 2 University --> C:\Program Files\EA GAMES\The Sims 2 University\EAUninstall.exe The Sims™ 2 Seasons --> C:\Program Files\EA GAMES\The Sims 2 Seasons\EAUninstall.exe The Weather Channel Desktop --> C:\Program Files\The Weather Channel FW\Desktop Weather\TheWeatherChannelCustomUninstall.exe Tradewinds from HP Media Center (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\B3FF79F4-CDA8-4845-A7C0-9CE017719F36\Uninstall.exe" TSR Installation Wizard --> MsiExec.exe /I{E44C3DDA-99BD-4B14-80DF-FD8A9315D12B} Update Rollup 2 for Windows XP Media Center Edition 2005 --> Updates from HP (remove only) --> C:\WINDOWS\HPCPCUninstall-9972322\HPBWSetup.exe -appid 9972322 -uninstall USB Universal Driver --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{F4831EF4-0B03-436A-9230-C01C182D9284} V CAST Music --> MsiExec.exe /X{3249FD43-B24B-413F-B786-F8FEA32FA747} Weather Services --> C:\WINDOWS\system32\control.exe C:\PROGRA~1\THEWEA~1\FRAMEW~1\wxfw.cpl,4 WildTangent Web Driver --> C:\Program Files\WildTangent\Apps\CDA\CDAUninstall.exe Windows Defender --> MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401} Windows Live Messenger --> MsiExec.exe /I{7A837109-E671-470D-B489-F1EBE471D220} Windows Live OneCare safety scanner --> RunDll32.exe "C:\Program Files\Windows Live Safety Center\wlscCore.dll",UninstallFunction WLSC_SCANNER_PRODUCT Windows Live Sign-in Assistant --> MsiExec.exe /I{F652D238-5F29-42D5-BAF3-0115EF977EC2} Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe" Windows XP Media Center Edition 2005 KB925766 --> "C:\WINDOWS\$NtUninstallKB925766$\spuninst\spuninst.exe" WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe Yahoo! Toolbar --> C:\PROGRA~1\Yahoo!\Common\unyt.exe Zuma Deluxe from HP Media Center (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\901E0096-B2AC-469E-A99E-2725A39C0B47\Uninstall.exe" -- Application Event Log ------------------------------------------------------- Event Record #/Type11912 / Error Event Submitted/Written: 09/20/2007 03:11:13 PM Event ID/Source: 1000 / Application Error Event Description: Faulting application iface.exe, version 8.7.7.19, faulting module borlndmm.dll, version 5.0.12.34, fault address 0x000044a8. Processing media-specific event for [iface.exe!ws!] Event Record #/Type11911 / Error Event Submitted/Written: 09/20/2007 03:11:11 PM Event ID/Source: 1000 / Application Error Event Description: Faulting application iface.exe, version 8.7.7.19, faulting module vcl50.bpl, version 5.0.6.18, fault address 0x0005a6ec. Processing media-specific event for [iface.exe!ws!] Event Record #/Type11910 / Error Event Submitted/Written: 09/20/2007 03:10:40 PM Event ID/Source: 1000 / Application Error Event Description: Faulting application iface.exe, version 8.7.7.19, faulting module borlndmm.dll, version 5.0.12.34, fault address 0x000044a8. Processing media-specific event for [iface.exe!ws!] Event Record #/Type11909 / Error Event Submitted/Written: 09/20/2007 03:10:35 PM Event ID/Source: 1000 / Application Error Event Description: Faulting application iface.exe, version 8.7.7.19, faulting module vcl50.bpl, version 5.0.6.18, fault address 0x0005a6ec. Processing media-specific event for [iface.exe!ws!] Event Record #/Type11836 / Success Event Submitted/Written: 09/19/2007 10:46:35 AM Event ID/Source: 12001 / usnsvc Event Description: The Messenger Sharing USN Journal Reader service started successfully. -- Security Event Log ---------------------------------------------------------- No Errors/Warnings found. -- System Event Log ------------------------------------------------------------ Event Record #/Type53962 / Error Event Submitted/Written: 09/20/2007 07:23:01 AM Event ID/Source: 10005 / DCOM Event Description: DCOM got error "%%1058" attempting to start the service NMIndexingService with arguments "" in order to run the server: {C6A811AB-F8FF-45A4-93E5-FC5CCB650BE7} Event Record #/Type53961 / Error Event Submitted/Written: 09/20/2007 07:22:41 AM Event ID/Source: 10005 / DCOM Event Description: DCOM got error "%%1058" attempting to start the service NMIndexingService with arguments "" in order to run the server: {C6A811AB-F8FF-45A4-93E5-FC5CCB650BE7} Event Record #/Type53960 / Error Event Submitted/Written: 09/20/2007 07:22:21 AM Event ID/Source: 10005 / DCOM Event Description: DCOM got error "%%1058" attempting to start the service NMIndexingService with arguments "" in order to run the server: {C6A811AB-F8FF-45A4-93E5-FC5CCB650BE7} Event Record #/Type53959 / Error Event Submitted/Written: 09/20/2007 07:22:01 AM Event ID/Source: 10005 / DCOM Event Description: DCOM got error "%%1058" attempting to start the service NMIndexingService with arguments "" in order to run the server: {C6A811AB-F8FF-45A4-93E5-FC5CCB650BE7} Event Record #/Type53958 / Error Event Submitted/Written: 09/20/2007 07:21:41 AM Event ID/Source: 10005 / DCOM Event Description: DCOM got error "%%1058" attempting to start the service NMIndexingService with arguments "" in order to run the server: {C6A811AB-F8FF-45A4-93E5-FC5CCB650BE7} -- End of Deckard's System Scanner: finished at 2007-09-20 22:04:06 ------------ |
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#4 (permalink) | |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,395
OS: 2000 Pro; XP Pro; XP Home
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Re: can't change desktop background
Copy and paste the following into Notepad (don't forget to copy and paste REGEDIT4):
Quote:
![]() Close Notepad. Double click on the delete.reg file and choose Yes to merge/add it to the registry. You may delete the file afterwards. --------------------------------------------------------------------------------------------- Restart your system, and let me know about your desktop.
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Our help is voluntary, but this site needs donations to operate.
Please consider Donating to the Forum. Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience. |
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#5 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 7
OS: Windows XP
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Re: can't change desktop background
Okay, did that. I can now see the picture I had set as my desktop before this whole mess started but when I go into Display I still cannot selecet another picture. The None option has a red circle with an X through it and the other options all have a red square with what appears to be a little person's profile in it.
Thanks for your patience in helping me deal with this. You are my hero! |
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#6 (permalink) | |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,395
OS: 2000 Pro; XP Pro; XP Home
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Re: can't change desktop background
Quote:
Please download SmitfraudFix (by S!Ri) to your Desktop. Double-click smitfraudfix.exe to start the tool. Select option #1 - Search by typing 1 and press "Enter" and a text file will appear which lists infected files (if present). Please copy/paste the content of that report into your next reply. IMPORTANT: Do NOT run option #2 OR any other option until you are directed to do so! ---------------------------------------------------------------------------------------------
__________________
Practice Safe Surfing Because what you don't know, CAN hurt you. Our help is voluntary, but this site needs donations to operate.
Please consider Donating to the Forum. Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience. Last edited by tetonbob : 09-21-2007 at 11:19 AM. |
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#7 (permalink) |
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Registered User
Join Date: Sep 2007
Posts: 7
OS: Windows XP
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Re: can't change desktop background
Correct. I cannot apply None or any of the others.
SmitFraudFix v2.226 Scan done at 12:59:38.31, Fri 09/21/2007 Run from C:\Documents and Settings\HP_Administrator\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» Process C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\arservice.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe C:\Program Files\Panda Security\Panda Internet Security 2008\AVENGINE.EXE c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE C:\Program Files\Panda Security\Panda Internet Security 2008\PsImSvc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\QuickTime\QTTask.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\lxamsp32.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Program Files\LexmarkX63\AcBtnMgr_X63.exe C:\Program Files\LexmarkX63\ACMonitor_X63.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Southwest Airlines\Ding\Ding.exe C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Panda Security\Panda Internet Security 2008\SRVLOAD.EXE C:\Program Files\Panda Security\Panda Internet Security 2008\WebProxy.exe C:\Program Files\Panda Security\Panda Internet Security 2008\PavBckPT.exe C:\Program Files\MSN\MSNCoreFiles\msn.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Panda Security\Panda Internet Security 2008\avciman.exe C:\WINDOWS\system32\cmd.exe C:\Program Files\Panda Security\Panda Internet Security 2008\psimreal.exe C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\HP_Administrator »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\HP_Administrator\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\HP_ADM~1\FAVORI~1 »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="about:Home" "SubscribedURL"="about:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Rustock »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport DNS Server Search Order: 16.92.3.242 DNS Server Search Order: 16.92.3.243 DNS Server Search Order: 16.81.3.243 DNS Server Search Order: 16.118.3.243 Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport DNS Server Search Order: 192.168.0.1 DNS Server Search Order: 205.171.3.65 HKLM\SYSTEM\CCS\Services\Tcpip\..\{41EB0C3A-9611-48F6-9225-BB4FB05ECAF5}: DhcpNameServer=192.168.0.1 205.171.3.65 HKLM\SYSTEM\CCS\Services\Tcpip\..\{892900FC-9814-4488-99C0-81491C1EE93D}: DhcpNameServer=16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243 HKLM\SYSTEM\CS1\Services\Tcpip\..\{41EB0C3A-9611-48F6-9225-BB4FB05ECAF5}: DhcpNameServer=192.168.0.1 205.171.3.65 HKLM\SYSTEM\CS1\Services\Tcpip\..\{892900FC-9814-4488-99C0-81491C1EE93D}: DhcpNameServer=16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243 HKLM\SYSTEM\CS3\Services\Tcpip\..\{41EB0C3A-9611-48F6-9225-BB4FB05ECAF5}: DhcpNameServer=192.168.0.1 205.171.3.65 HKLM\SYSTEM\CS3\Services\Tcpip\..\{892900FC-9814-4488-99C0-81491C1EE93D}: DhcpNameServer=16.92.3.242 16.92.3.243 16.81.3.243 16.118.3.243 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 205.171.3.65 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 205.171.3.65 HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 205.171.3.65 »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End |
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#8 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,395
OS: 2000 Pro; XP Pro; XP Home
|
Re: can't change desktop background
You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.
Next, please reboot your computer in Safe Mode by doing the following :
Select option #2 - Clean by typing 2 and press Enter. You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection. The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter". The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply. The report can also be found at the root of the system drive, usually at C:\rapport.txt --------------------------------------------------------------------------------------------- Once back in normal Windows: Double-click on SmitfraudFix.exe to start the tool. Select option #3 - Delete Trusted zone by typing 3 and press Enter Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter. Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run ZonedOut again, and reinstall the protection. ---------------------------------------------------------------------------------------------
__________________ Practice Safe Surfing Because what you don't know, CAN hurt you. |