Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 




Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Security Center > HijackThis Log Help > Resolved HJT Threads
Constant Pop-ups - TROJAN.W32.LOOKSKY Constant Pop-ups - TROJAN.W32.LOOKSKY
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read

Resolved HJT Threads Resolved spyware and popup issues.

 
 
Thread Tools
Old 09-12-2007, 09:02 PM   #1 (permalink)
bws
Registered User
 
Join Date: Sep 2007
Posts: 8
OS: XP


Confused Constant Pop-ups - TROJAN.W32.LOOKSKY
I am getting constant pop-ups with mostly websites advertising Anti-spyware software (UltimateDefender, UltimateCleaner, etc). I also get a Security Warning about trojan.w32.looksky.

Operating system is XP.

I am not super computer literate, but I did go through the "5 Steps Before Posting a Log". The only significant problem I had was on Step 4 - I could not install Microsoft SP1a (I believe I already have Service Pack 2 installed)

Attached are the files from Step 5 - Deckard's System Scanner:

main.txt

Deckard's System Scanner v20070905.67
Run by Brian Skelly on 2007-09-12 23:10:50
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
49: 2007-09-13 03:12:44 UTC - RP499 - Deckard's System Scanner Restore Point
48: 2007-09-12 02:23:21 UTC - RP498 - Software Distribution Service 3.0
47: 2007-09-08 15:15:42 UTC - RP497 - System Checkpoint
46: 2007-09-06 02:14:12 UTC - RP496 - System Checkpoint
45: 2007-09-05 01:37:55 UTC - RP495 - System Checkpoint


-- First Restore Point --
1: 2007-06-14 00:15:19 UTC - RP451 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 511 MiB (512 MiB recommended).


-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-09-12 23:20:23
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\McAfee.com\Personal Firewall\MpfTray.exe
C:\Program Files\McAfee.com\MPS\mscifapp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\UltraTV\QuickTV.exe
C:\Program Files\McAfee.com\VSO\McVSEscn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\McAfee.com\VSO\mcvsftsn.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\McAfee.com\Agent\Mcdetect.exe
C:\Program Files\McAfee.com\VSO\McShield.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\McAfee.com\Agent\McTskshd.exe
C:\Program Files\McAfee.com\Personal Firewall\MpfService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\McAfee.com\Personal Firewall\MpfAgent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Brian Skelly\Desktop\dss.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php...MjI6Ojg5&lid=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/search?q=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://download.microsoft.com/downlo...-US/Oxpsp1.exe
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - C:\Program Files\McAfee.com\MPS\McBrHlpr.dll
O2 - BHO: MSVPS System - {3CB70CC2-303F-4A6C-824D-013AE8CFDB6B} - C:\WINDOWS\nsduo.dll
O2 - BHO: McAfee Privacy Service Popup Blocker - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - C:\Program Files\McAfee.com\MPS\PopupKiller.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\Program Files\McAfee.com\VSO\mcvsshl.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar4.dll
O4 - HKEY_LOCAL_MACHINE\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKEY_LOCAL_MACHINE\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKEY_LOCAL_MACHINE\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKEY_LOCAL_MACHINE\..\Run: [nwiz] nwiz.exe /install
O4 - HKEY_LOCAL_MACHINE\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKEY_LOCAL_MACHINE\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKEY_LOCAL_MACHINE\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKEY_LOCAL_MACHINE\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKEY_LOCAL_MACHINE\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKEY_LOCAL_MACHINE\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: QuickTV.lnk = C:\Program Files\UltraTV\QuickTV.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {32505657-9980-0010-8000-00AA00389B71} () - http://download.microsoft.com/downlo...1F/wmvadvd.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeup...ntent/opuc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...9/mcinsctl.cab
O16 - DPF: {7EB15626-CB8E-4174-8A72-C055B12B4310} (CQD2Loader Object) - http://smartdownloader.com/installer.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} () - http://fpdownload.macromedia.com/get...sh/swflash.cab
O18 - Protocol: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL
O21 - SSODL: msmhost - {129376A9-8338-4612-87C6-B789DC9911C9} - C:\WINDOWS\msmhost.dll
O21 - SSODL: msmdev - {BF961F01-C4CE-4FC8-8EAF-C0718363104F} - C:\WINDOWS\msmdev.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - "C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe"
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - C:\Program Files\McAfee.com\Agent\Mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - C:\Program Files\McAfee.com\VSO\McShield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - C:\Program Files\McAfee.com\Agent\McTskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\Program Files\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\McAfee.com\Personal Firewall\MpfService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe


-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 MPFIREWL - c:\windows\system32\drivers\mpfirewall.sys <Not Verified; McAfee; McAfee Personal Firewall>
R1 OMCI - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

All services whitelisted.


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Files created between 2007-08-12 and 2007-09-12 -----------------------------

2007-09-12 22:25:13 0 d-------- C:\ie-spyad_zo
2007-09-12 22:12:20 0 d-------- C:\Program Files\SpywareBlaster
2007-09-11 22:33:31 0 d-------- C:\WINDOWS\system32\ActiveScan
2007-09-09 17:15:34 0 d-------- C:\Documents and Settings\Brian Skelly\Application Data\Grisoft
2007-09-09 17:15:17 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2007-09-09 16:53:53 0 d--hs---- C:\WINDOWS\CSC
2007-09-09 16:13:46 0 d-------- C:\Documents and Settings\All Users\Application Data\McAfee
2007-09-09 16:13:45 0 d-------- C:\Documents and Settings\Brian Skelly\Application Data\McAfee
2007-09-09 11:16:31 0 d-------- C:\WINDOWS\privacy_danger
2007-09-08 23:57:55 50688 --a------ C:\WINDOWS\main_uninstaller.exe
2007-09-08 23:57:54 274432 --a------ C:\WINDOWS\msmhost.dll <Not Verified; ; msmhost>
2007-09-08 23:57:54 323584 --a------ C:\WINDOWS\msmdev.dll
2007-09-08 23:57:53 221184 --a------ C:\WINDOWS\nsduo.dll <Not Verified; ; nsduo>
2007-09-08 23:57:12 0 d-------- C:\Program Files\VideoAccessCodec


-- Find3M Report ---------------------------------------------------------------

2007-09-12 00:02:03 0 d-------- C:\Program Files\UltraTV
2007-09-09 14:01:20 0 d-------- C:\Program Files\InterActual


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3CB70CC2-303F-4A6C-824D-013AE8CFDB6B}]
09/08/2007 11:22 AM 221184 --a------ C:\WINDOWS\nsduo.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [10/06/2003 02:16 PM]
"diagent"="C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" [04/03/2002 01:01 AM]
"UpdReg"="C:\WINDOWS\UpdReg.EXE" [05/11/2000 01:00 AM]
"nwiz"="nwiz.exe" [10/06/2003 02:16 PM C:\WINDOWS\system32\nwiz.exe]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [02/16/2005 11:11 PM]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [01/12/2005 02:54 PM]
"VSOCheckTask"="C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" [07/08/2005 06:18 PM]
"VirusScan Online"="C:\Program Files\McAfee.com\VSO\mcvsshld.exe" [08/10/2005 12:49 PM]
"OASClnt"="C:\Program Files\McAfee.com\VSO\oasclnt.exe" [08/11/2005 10:02 PM]
"MCAgentExe"="c:\PROGRA~1\mcafee.com\agent\mcagent.exe" [09/22/2005 07:29 PM]
"MCUpdateExe"="c:\PROGRA~1\mcafee.com\agent\mcupdate.exe" [01/11/2006 01:05 PM]
"MPFExe"="C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe" [11/11/2005 06:00 PM]
"MPSExe"="c:\PROGRA~1\mcafee.com\mps\mscifapp.exe" [03/30/2006 02:31 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06/09/2006 10:48 PM]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [06/11/2007 05:25 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24 PM]
"NvMediaCenter"="C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit" []
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/18/2007 10:48 PM]

C:\Documents and Settings\Brian Skelly\Start Menu\Programs\Startup\
QuickTV.lnk - C:\Program Files\UltraTV\QuickTV.exe [6/8/2003 7:00:10 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [5/28/2004 11:31:38 PM]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [5/29/2004 1236 AM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2/13/2001 1:01:04 AM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
@=

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
Source= file:///C:\WINDOWS\privacy_danger\index.htm
FriendlyName= Privacy Protection

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"msmhost"= {129376A9-8338-4612-87C6-B789DC9911C9} - C:\WINDOWS\msmhost.dll [09/08/2007 11:21 AM 274432]
"msmdev"= {BF961F01-C4CE-4FC8-8EAF-C0718363104F} - C:\WINDOWS\msmdev.dll [09/08/2007 11:21 AM 323584]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"




-- End of Deckard's System Scanner: finished at 2007-09-12 23:29:13 ------------


Also attached is the report from the Panda ActiveScan (from Step 2).

Thank you so much!
Brian
Attached Files
File Type: txt extra.txt (12.5 KB, 1 views)
File Type: txt Activescan.txt (15.5 KB, 1 views)
bws is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 09-13-2007, 05:28 PM   #2 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,526
OS: 2000 Pro; XP Pro; XP Home


Re: Constant Pop-ups - TROJAN.W32.LOOKSKY
Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

---------------------------------------------------------------------------------------------

Please download SmitfraudFix (by S!Ri) to your Desktop.

---------------------------------------------------------------------------------------------

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

---------------------------------------------------------------------------------------------

Double-click on SmitfraudFix.exe to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : " Registry cleaning - Do you want to clean the registry?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question " Replace infected file?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot into Normal Windows.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: (C:\rapport.txt) or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

---------------------------------------------------------------------------------------------

Next go to Control Panel click Display>Desktop>Customize Desktop>Web> Now, Uncheck Everything and delete if present:
  • "Security Info"
  • "Warning Message"
  • "Security Desktop"
  • "Warning Homepage"
  • "Desktop Uninstall" or something similar
Also make sure the 'Lock desktop items' box is unticked. Click OK, and then Click Apply, then OK.

---------------------------------------------------------------------------------------------

Double-click on SmitfraudFix.exe to start the tool.
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run ZonedOut again, and reinstall the protection.

---------------------------------------------------------------------------------------------

Run a new HijackThis scan. Save the log file and post it here.

---------------------------------------------------------------------------------------------

Then post the following logs in your next reply...

C:\rapport.txt (log from the tool)
Hijackthis log
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006
Our help is voluntary, but this site needs donations to operate.
Please consider Donating to the Forum.

Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience.
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 09-13-2007, 09:05 PM   #3 (permalink)
bws
Registered User
 
Join Date: Sep 2007
Posts: 8
OS: XP


Re: Constant Pop-ups - TROJAN.W32.LOOKSKY
Two quick questions:

1) How do I open a Notepad to save the instructions?
2) How do I run a HijackThis scan?

Thanks!
bws is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 09-13-2007, 09:33 PM   #4 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,526
OS: 2000 Pro; XP Pro; XP Home


Re: Constant Pop-ups - TROJAN.W32.LOOKSKY
Notepad is built in to every Windows Operating System. It's on the Start Menu, under All Programs > Accessories

The easiest way to open it is this:

Go to Start>Run, and type notepad then press Enter.

As for HijackThis, apparently DSS was not allowed to download and install it.

For that part of the instructions, do this:

Please download HijackThis to your desktop

Alternate link

This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Post the hijackthis.log file here. Do not fix anything in HijackThis since they may be harmless.

---------------------------------------------------------------------------------------------
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006
Our help is voluntary, but this site needs donations to operate.
Please consider Donating to the Forum.

Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience.
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 09-14-2007, 11:05 AM   #5 (permalink)
bws
Registered User
 
Join Date: Sep 2007
Posts: 8
OS: XP


Re: Constant Pop-ups - TROJAN.W32.LOOKSKY
Thank you for your help! I think we are making progress. I followed all the steps you listed. I had some trouble (ex. SmitfraudFix.exe did not run the second time when I double-clicked. Just downloaded it again), but I think I did get through all the steps.

Here is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:59:21 PM, on 9/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://download.microsoft.com/downlo...-US/Oxpsp1.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: MSVPS System - {3CB70CC2-303F-4A6C-824D-013AE8CFDB6B} - C:\WINDOWS\nsduo.dll (file missing)
O2 - BHO: McAfee Privacy Service Popup Blocker - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: QuickTV.lnk = C:\Program Files\UltraTV\QuickTV.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...9/mcinsctl.cab
O16 - DPF: {7EB15626-CB8E-4174-8A72-C055B12B4310} (CQD2Loader Object) - http://smartdownloader.com/installer.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 7287 bytes


And here is the rapport.txt file:

SmitFraudFix v2.223

Scan done at 13:33:12.65, Fri 09/14/2007
Run from C:\Documents and Settings\Brian Skelly\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 68.87.73.242
DNS Server Search Order: 68.87.71.226

HKLM\SYSTEM\CCS\Services\Tcpip\..\{50BA4433-C685-43CC-9778-860F87749179}: DhcpNameServer=68.87.73.242 68.87.71.226
HKLM\SYSTEM\CS1\Services\Tcpip\..\{50BA4433-C685-43CC-9778-860F87749179}: DhcpNameServer=68.87.73.242 68.87.71.226
HKLM\SYSTEM\CS3\Services\Tcpip\..\{50BA4433-C685-43CC-9778-860F87749179}: DhcpNameServer=68.87.73.242 68.87.71.226
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.87.73.242 68.87.71.226
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.87.73.242 68.87.71.226
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.87.73.242 68.87.71.226


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End


Thank you again!!
Brian
bws is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 09-14-2007, 11:12 AM   #6 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,526
OS: 2000 Pro; XP Pro; XP Home


Re: Constant Pop-ups - TROJAN.W32.LOOKSKY
Good job, that's looking better.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

---------------------------------------------------------------------------------------------

I see you have AVG Anti-Spyware already. Please update it's definitions, and run a scan where I have placed it in this fix.

Run AVG Anti-Spyware
  • From the main screen, click on update, then click the Start
    update     button.
  • After the update finishes (the status bar at the bottom will display "Update
    successful")
  • select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
  • Select "Do Not Automatically generate report after every scan"
  • Exit AVG Anti-Spyware. DO NOT scan yet.

---------------------------------------------------------------------------------------------

Restart your computer and boot into Safe Mode by tapping the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Make sure to close any open browsers.

---------------------------------------------------------------------------------------------

Open HijackThis and click on 'Do a System Scan Only'. Check the following entries if they exist (make sure you do not miss any) and click Fix Checked

O2 - BHO: MSVPS System - {3CB70CC2-303F-4A6C-824D-013AE8CFDB6B} - C:\WINDOWS\nsduo.dll (file missing)

Close HijackThis now.

---------------------------------------------------------------------------------------------

Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).

Restart in normal mode.

---------------------------------------------------------------------------------------------

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the licence, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

---------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------

Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.

---------------------------------------------------------------------------------------------

Please return with results from:

AVG Anti-Spyware
Kaspersky Online scan
HijackThis
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006
Our help is voluntary, but this site needs donations to operate.
Please consider Donating to the Forum.

Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience.
Last edited by tetonbob : 09-14-2007 at 11:14 AM.
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 09-14-2007, 11:15 AM   #7 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,526
OS: 2000 Pro; XP Pro; XP Home


Re: Constant Pop-ups - TROJAN.W32.LOOKSKY
Please note, I made a change to the instructions above. The previous post has been edited. Refresh your page, please.

Use Kaspersky Online scan instead of Panda.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006
Our help is voluntary, but this site needs donations to operate.
Please consider Donating to the Forum.

Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience.
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 09-14-2007, 07:21 PM   #8 (permalink)
bws
Registered User
 
Join Date: Sep 2007
Posts: 8
OS: XP


Re: Constant Pop-ups - TROJAN.W32.LOOKSKY
tetonbob,

I made it through the first several steps OK, but then had problems with the Kaspersky Online Scanner.

First, it said I had to uninstall McAfee Virus Scan which I did. But none of the steps matched what was in your reply.
1) I did not get a prompt asking about installing an ActiveX component.
2) I never got a NEXT to click
3) I could not locate a Scan Settings button. There was a Settings button, but none of the things you listed (Scan using the following A-V database - Extended, etc)

I thought I'd better stop and ask before I went any further.

Here is the report from the AVG Anti-Spyware scan.

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:38:03 PM 9/14/2007

+ Scan result:



C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@247realmedia[1].txt -> TrackingCookie.247realmedia : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@oasc02.247realmedia[1].txt -> TrackingCookie.247realmedia : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@pandasoftware.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@bluestreak[2].txt -> TrackingCookie.Bluestreak : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@com[1].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@mediaplex[2].txt -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@overture[1].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@www.paypal[1].txt -> TrackingCookie.Paypal : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@revsci[1].txt -> TrackingCookie.Revsci : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@bs.serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@anad.tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Documents and Settings\Brian Skelly\Cookies\brian skelly@zedo[1].txt -> TrackingCookie.Zedo : Cleaned.


::Report end

You have been a HUGE help. Thank you!
bws is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 09-14-2007, 08:07 PM   #9 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,526
OS: 2000 Pro; XP Pro; XP Home


Re: Constant Pop-ups - TROJAN.W32.LOOKSKY
It sounds as though you somehow installed a trial version of Kaspersky Anti-Virus, and did not user the Online Scanner. The Online Scanner does not require you uninstall your current AV solution.

Here is a pictorial of the Online Scanner instructions:

Online Scanner

Please post a new HijackThis log so I can review it.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006
Our help is voluntary, but this site needs donations to operate.
Please consider Donating to the Forum.

Please do not ask for help via Private Message. Ask in the forums, so all may gain from the experience.
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Bookmark on Thread SoupReddit!
Old 09-15-2007, 08:43 AM   #10 (permalink)
bws
Registered User
 
Join Date: Sep 2007
Posts: 8
OS: XP


Re: Constant Pop-ups - TROJAN.W32.LOOKSKY
Yes, that's exactly what I did. My mistake!

I uninstalled the trial version of Kaspersky Anti-Virus and reinstalled McAfee Anti-Virus.

Here is the logfile from HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:15 AM, on 9/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files