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Registered User
Join Date: May 2006
Posts: 23
OS: Windows XP
|
Unable to delete toolbar icon with link to false spyware remover/spyware issues
Hello, I've got an icon on my toolbar that continuously flickers between a red crossbar circle (think Ghostbusters logo w/o the ghost) and a white, circled question mark. Every 2 minutes or so, an info balloon will pop-up from there and give a warning stating "System has detected a number of spyware/adware on your computer, click here to download a solution". When you click the link, it takes you to spylocked.com, which is a site advertising a product called Spylocked, a supposed spyware remover. Even when I attempt to right click the icon, it links to the site, and there's no manual way to get rid of it, even choosing which toolbar icons show up and which to stay hidden. It just stays there, frequently popping up.
I've followed the 5 step instructions, and here are my DSS reports, as well as my Panda Activescan report: ++++++++++++++++ MAIN TXT DSS: Deckard's System Scanner v20070328.36 Run by Chris on 2007-04-10 at 20:59:06 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point. -- Last 5 Restore Point(s) -- 29: 2007-04-11 00:59:15 UTC - RP134 - Deckard's System Scanner Restore Point 28: 2007-04-10 00:22:01 UTC - RP133 - System Checkpoint 27: 2007-04-04 19:53:32 UTC - RP132 - Software Distribution Service 2.0 26: 2007-03-29 03:33:36 UTC - RP131 - Restore Operation 25: 2007-03-27 19:58:58 UTC - RP130 - System Checkpoint -- First Restore Point -- 1: 2007-01-10 05:58:45 UTC - RP106 - Installed J2SE Runtime Environment 5.0 Update 10 Backed up registry hives. Performed disk cleanup. -- HijackThis (run as Chris.exe) ----------------------------------------------- Logfile of HijackThis v1.99.1 Scan saved at 9:00:33 PM, on 4/10/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16414) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\LXSUPMON.EXE C:\Program Files\Winamp\winampa.exe C:\Program Files\Common Files\AOL\1156637590\ee\AOLSoftware.exe C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\America Online 9.0\waol.exe C:\Program Files\America Online 9.0\shellmon.exe C:\Documents and Settings\Chris\Desktop\dss.exe C:\DOCUME~1\Chris\MYDOCU~1\LYRICS~1\HIJACK~1\Chris.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1156637590\ee\AOLSoftware.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe" O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {CFCDAA03-8BE4-11CF-B84B-0020AFBBCCFA} (RealPlayer G2 Control) - http://download.newaol.com/refresh/RealPlayerInstaller.cab O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe O23 - Service: AOL Antivirus Update Service (aolavupd) - Unknown owner - C:\Program Files\Common Files\AOL\1115436043\ee\services\sscFirewallPlugin\ver1_210_1_1\aolavupd.exe (file missing) O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\mcafee.com\personal firewall\MPFService.exe (file missing) O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe -- HijackThis Fixed Entries (C:\DOCUME~1\Chris\MYDOCU~1\LYRICS~1\HIJACK~1\backups\) -------------------------------------------------------------------------------- backup-20060604-193704-127 O2 - BHO: (no name) - {AB6F81AC-6C76-BCBF-C021-1BA9321DF5F0} - (no file) backup-20060604-193704-138 R3 - Default URLSearchHook is missing backup-20060604-193704-196 O2 - BHO: (no name) - {EB56A74D-84CE-7822-6816-C95DF458D0FD} - (no file) backup-20060604-193704-313 O2 - BHO: (no name) - {852B4036-CDE7-152D-D073-32287D1E5995} - (no file) backup-20060604-193704-404 O4 - HKLM\..\Run: [wfnhzvo] C:\WINDOWS\System32\zhttzs.exe r backup-20060604-193704-612 O3 - Toolbar: AdwareFilter - {1028F737-81E7-452B-A860-E50CAD90A08C} - C:\Program Files\AdwareFilterToolBar\AdwareFilter.dll (file missing) backup-20060604-193704-689 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm backup-20060604-193704-730 O2 - BHO: Class - {C8DF4ACA-9AA0-9D6F-86B0-589DD9D3F770} - C:\WINDOWS\system32\mfcad.dll (file missing) backup-20060604-193704-834 O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) backup-20060604-193704-858 O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file) backup-20060604-193704-865 O2 - BHO: (no name) - {F99D0878-DC80-5DB4-BC6D-5915A4EDAD85} - C:\WINDOWS\gjmucyue.dll (file missing) backup-20060604-193704-881 O3 - Toolbar: Search - {18EEC34E-F0AC-2AFE-5707-83D5CE2EDBC7} - C:\WINDOWS\gjmucyue.dll (file missing) backup-20060604-193704-917 O2 - BHO: Class - {6D49CB7C-B792-5C18-4BEF-335B56797143} - C:\WINDOWS\system32\d3tm32.dll (file missing) backup-20060604-193704-997 O2 - BHO: (no name) - {daa873d4-958c-453c-81ca-3fe6f3676a87} - (no file) -- File Associations ----------------------------------------------------------- All associations okay. -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- R1 MPFIREWL - c:\windows\system32\drivers\mpfirewall.sys R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys R3 ac97intc (Intel(r) 82801 Audio Driver Install Service (WDM)) - c:\windows\system32\drivers\ac97intc.sys R3 EL90XBC (3Com EtherLink XL 90XB/C Adapter Driver) - c:\windows\system32\drivers\el90xbc5.sys R3 Intels51 (Intel(R) 536EP Modem) - c:\windows\system32\drivers\intels51.sys R3 MODEMCSA (Unimodem Streaming Filter Device) - c:\windows\system32\drivers\modemcsa.sys R3 msloop (Microsoft Loopback Adapter Driver) - c:\windows\system32\drivers\loop.sys R3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys S3 EntDrv51 - c:\windows\system32\drivers\entdrv51.sys S3 NaiAvFilter1 - c:\windows\system32\drivers\naiavf5x.sys S3 netrcacm (RCA USB Digital Cable Modem Driver) - c:\windows\system32\drivers\netrcacm.sys -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled -------------------- S2 aolavupd (AOL Antivirus Update Service) - "c:\program files\common files\aol\1115436043\ee\services\sscfirewallplugin\ver1_210_1_1\aolavupd.exe" (file missing) S2 MpfService (McAfee Personal Firewall Service) - "c:\program files\mcafee.com\personal firewall\mpfservice.exe" (file missing) -- Scheduled Tasks ------------------------------------------------------------- 2007-03-22 13:19:58 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job<APPLES~1.JOB> -- Files created between 2007-03-10 and 2007-04-10 ----------------------------- 2007-04-10 15:55:26 0 d-------- C:\WINDOWS\LastGood 2007-04-05 22:05:48 0 d-------- C:\WINDOWS\system32\ActiveScan<ACTIVE~1> 2007-04-05 22:00:48 0 d-------- C:\Program Files\MetaStream<METAST~1> 2007-04-05 21:55:14 0 d-------- C:\Program Files\Viewpoint<VIEWPO~1> 2007-04-04 23:38:11 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP 2007-03-27 15:58:54 4980736 --a------ C:\Documents and Settings\Chris\ntuser.dat 2007-03-22 13:22:26 0 d-------- C:\Program Files\QuickTime<QUICKT~1> 2007-03-22 13:19:49 0 d-------- C:\Program Files\Apple Software Update<APPLES~1> 2007-03-22 13:19:25 0 d-------- C:\Documents and Settings\All Users\Application Data\Apple Computer<APPLEC~1> 2007-03-16 19:31:51 0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe -- Find3M Report --------------------------------------------------------------- 2007-04-09 21:28:47 0 d-------- C:\Program Files\Winamp 2007-04-09 21:23:11 0 d-------- C:\Program Files\America Online 9.0<AMERIC~1.0> 2007-04-05 22:29:14 0 d-------- C:\Program Files\LimeWire 2007-04-04 21:56:50 7680 --a-s---- C:\WINDOWS\system32\qzviz.dll 2007-03-16 19:28:00 0 d-------- C:\Documents and Settings\Chris\Application Data\AdobeUM 2007-03-16 19:13:22 0 d-------- C:\Documents and Settings\Chris\Application Data\Adobe 2007-03-08 11:36:28 577536 --a------ C:\WINDOWS\system32\user32.dll 2007-03-08 11:36:28 40960 --a------ C:\WINDOWS\system32\mf3216.dll 2007-03-08 11:36:28 281600 --a------ C:\WINDOWS\system32\gdi32.dll 2007-03-08 09:47:48 1843584 --a------ C:\WINDOWS\system32\win32k.sys 2007-03-07 21:17:11 0 d-------- C:\Program Files\Java 2007-03-07 2115 0 d-------- C:\Documents and Settings\Chris\Application Data\Lavasoft -- Registry Dump --------------------------------------------------------------- [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe" "AOL Fast Start"="\"C:\\Program Files\\America Online 9.0\\AOL.EXE\" -b" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "nwiz"="nwiz.exe /install" "LXSUPMON"="C:\\WINDOWS\\System32\\LXSUPMON.EXE RUN" "AOLDialer"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe" "WinampAgent"="C:\\Program Files\\Winamp\\winampa.exe" "NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup" "MPFExe"="C:\\Program Files\\mcafee.com\\personal firewall\\MPfTray.exe" "OASClnt"="C:\\Program Files\\mcafee.com\\antivirus\\oasclnt.exe" "EmailScan"="C:\\Program Files\\mcafee.com\\antivirus\\mcvsescn.exe" "HostManager"="C:\\Program Files\\Common Files\\AOL\\1156637590\\ee\\AOLSoftware.exe" "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" "SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_11\\bin\\jusched.exe\"" "RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler] "{bd0fc212-0a36-4232-83cc-2063fb9282e0}"="curdler" [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost] LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0 NetworkService REG_MULTI_SZ DnsCache\0\0 rpcss REG_MULTI_SZ RpcSs\0\0 imgsvc REG_MULTI_SZ StiSvc\0\0 termsvcs REG_MULTI_SZ TermService\0\0 HTTPFilter REG_MULTI_SZ HTTPFilter\0\0 DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0 -- End of Deckard's System Scanner: finished at 2007-04-10 at 21:01:10 ---- ++++++++++++++ EXTRA TXT DSS: Deckard's System Scanner v20070328.36 Extra logfile - please post this as an attachment with your post. -------------------------------------------------------------------------------- -- System Information ---------------------------------------------------------- Microsoft Windows XP Professional (build 2600) SP 2.0 Architecture: X86; Language: English CPU 0: Intel(R) Pentium(R) 4 CPU 1.60GHz Percentage of Memory in Use: 63% Physical Memory (total/avail): 255.49 MiB / 93.66 MiB Pagefile Memory (total/avail): 618.2 MiB / 412.73 MiB Virtual Memory (total/avail): 2047.88 MiB / 1987.87 MiB A: is Removable (No Media) C: is Fixed (NTFS) - 55.89 GiB total, 49.06 GiB free. D: is CDROM (No Media) -- Security Center ------------------------------------------------------------- AUOptions is scheduled to auto-install. Windows Internal Firewall is enabled. AntivirusOverride is set. -- Environment Variables ------------------------------------------------------- ALLUSERSPROFILE=C:\Documents and Settings\All Users APPDATA=C:\Documents and Settings\Chris\Application Data CLASSPATH=.;C:\Program Files\Java\jre1.5.0_11\lib\ext\QTJava.zip CLIENTNAME=Console CommonProgramFiles=C:\Program Files\Common Files COMPUTERNAME=CHRIS ComSpec=C:\WINDOWS\system32\cmd.exe FP_NO_HOST_CHECK=NO HOMEDRIVE=C: HOMEPATH=\Documents and Settings\Chris LOGONSERVER=\\CHRIS NUMBER_OF_PROCESSORS=1 OS=Windows_NT Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\AOL\System Information PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE=x86 PROCESSOR_IDENTIFIER=x86 Family 15 Model 1 Stepping 2, GenuineIntel PROCESSOR_LEVEL=15 PROCESSOR_REVISION=0102 ProgramFiles=C:\Program Files PROMPT=$P$G QTJAVA=C:\Program Files\Java\jre1.5.0_11\lib\ext\QTJava.zip SESSIONNAME=Console SystemDrive=C: SystemRoot=C:\WINDOWS TEMP=C:\DOCUME~1\Chris\LOCALS~1\Temp TMP=C:\DOCUME~1\Chris\LOCALS~1\Temp USERDOMAIN=CHRIS USERNAME=Chris USERPROFILE=C:\Documents and Settings\Chris windir=C:\WINDOWS -- User Profiles --------------------------------------------------------------- Chris (admin) Administrator.CHRIS.003 (admin) -- Add/Remove Programs --------------------------------------------------------- --> "C:\Program Files\mcafee.com\antivirus\uninst.exe" /PopUpMsgBox="N" /CheckMutx="N" /S --> "C:\Program Files\mcafee.com\personal firewall\aol\uninst.exe" /PopUpMsgBox="N" /CheckMutx="N" /S --> C:\Program Files\Common Files\McAfee\Installer\mcinst.exe "C:\Program Files\mcafee.com\personal firewall\mpfp.inf" /uninstall --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf Ad-Aware SE Personal --> C:\PROGRA~1\Lavasoft\AD-AWA~1\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\INSTALL.LOG Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002} AOL Coach Version 2.0(Build:20041026.5 en) --> C:\Program Files\Common Files\AolCoach\en_en\AolCInUn.exe -lang=en_en -ext=UDP AOL Deskbar --> "C:\Program Files\AOL Deskbar\UNWISE.EXE" /u "C:\Program Files\AOL Deskbar\INSTALL.LOG" AOL Instant Messenger --> C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM= AOL Spyware Protection --> C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\UNWISE.EXE C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\INSTALL.LOG AOL Uninstaller (Choose which Products to Remove) --> C:\Program Files\Common Files\AOL\uninstaller.exe AOL You've Got Pictures Screensaver --> C:\Program Files\Common Files\AOL\Screensaver\uninst_ygpss.exe Apple Software Update --> MsiExec.exe /I{A260B422-70E1-41E2-957D-F76FA21266D5} Comcast High-Speed Internet Install Wizard --> C:\Program Files\support.com\uninstall\chsi_uninstaller.exe exPressit S.E. 2.2 --> "C:\Program Files\exPressit S.E. 2.2\UninstallerData\Uninstall exPressit S.E. 2.2.exe" Extra MAME --> "C:\Documents and Settings\Chris\My Documents\Mamerz\extramame\uninstall.exe" Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar3.dll" HijackThis 1.99.1 --> C:\Documents and Settings\Chris\Desktop\hijackthis\HijackThis.exe /uninstall Imagicon --> C:\Program Files\Devious Codeworks\Imagicon\Uninstall.exe J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100} J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110} Lexmark Supplies Monitor --> C:\WINDOWS\System32\LXSMUNIN.EXE Lexmark Z65 --> C:\WINDOWS\System32\spool\drivers\w32x86\3\LXALUN5C.EXE -dLexmark Z65 LimeWire 4.12.11 --> "C:\Program Files\LimeWire\uninstall.exe" Microsoft XML Parser and SDK --> MsiExec.exe /I{3E908702-AF35-4611-9518-955DA24B7E07} NVIDIA Drivers --> C:\WINDOWS\System32\nvudisp.exe UninstallGUI Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan QuickTime --> MsiExec.exe /I{5E863175-E85D-44A6-8968-82507D34AE7F} RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0 Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe" Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u Winamp (remove only) --> "C:\Program Files\Winamp\UninstWA.exe" Windows Safety Alert --> C:\DOCUME~1\Chris\LOCALS~1\Temp\laf304.tmp /del -- End of Deckard's System Scanner: finished at 2007-04-10 at 21:01:10 ---- ++++++++++++++++++++++ PANDA ACTIVESCAN RESULTS: Incident Status Location Adware:adware/transponder Not disinfected Windows Registry Adware:adware/exact.bargainbuddy Not disinfected Windows Registry Adware:adware/novo Not disinfected Windows Registry Adware:adware/dyfuca Not disinfected Windows Registry Adware:adware/sqwire Not disinfected Windows Registry Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Chris\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-7078240e-6e24e6ef.zip[BlackBox.class] Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Chris\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-7078240e-6e24e6ef.zip[VerifierBug.class] Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Chris\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-7078240e-6e24e6ef.zip[Dummy.class] Hacktool:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Chris\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-7078240e-6e24e6ef.zip[Beyond.class] Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Chris\Cookies\chris@atwola[1].txt Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Chris\Cookies\chris@ccbill[1].txt Spyware:Cookie/MediaTickets Not disinfected C:\Documents and Settings\Chris\Cookies\chris@kinghost[2].txt Adware:Adware/VideoActiveXObject Not disinfected C:\Documents and Settings\Chris\Local Settings\Temp\temp.frE650\iesplugin.dll Adware:Adware/VideoActiveXObject Not disinfected C:\Documents and Settings\Chris\Local Settings\Temp\temp.frE650\iesuninst.exe Adware:Adware/VideoActiveXObject Not disinfected C:\Documents and Settings\Chris\Local Settings\Temp\temp.frE650\isamini.exe Adware:Adware/VideoActiveXObject Not disinfected C:\Documents and Settings\Chris\Local Settings\Temp\temp.frE650\isunst.exe Adware:Adware/VideoActiveXObject Not disinfected C:\Documents and Settings\Chris\Local Settings\Temp\temp.frE650\pmsnrr.exe Adware:Adware/VideoActiveXObject Not disinfected C:\Documents and Settings\Chris\Local Settings\Temp\temp.frE650\pmunst.exe ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Any assistance will be greatly appreciated. |
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#2 (permalink) |
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Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Cleveland, Ohio
Posts: 1,093
OS: XP Pro, Vista, Ubuntu 8.10
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Re: Unable to delete toolbar icon with link to false spyware remover/spyware issues
Hello and welcome to TSF
I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p Please be patient with me during this time. You may wish to subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.
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#3 (permalink) |
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Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Cleveland, Ohio
Posts: 1,093
OS: XP Pro, Vista, Ubuntu 8.10
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Re: Unable to delete toolbar icon with link to false spyware remover/spyware issues
Hello again
P2P - I see you have P2P software <LimeWire> installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information. ========================================================= Downloads Please download SmitfraudFix (by S!Ri) to your Desktop. Double-click smitfraudfix.exe to start the tool. Select option #1 - Search by typing 1 and press "Enter" and a text file will appear which lists infected files (if present). Please copy/paste the content of that report into your next reply. IMPORTANT: Do NOT run option #2 OR any other option until you are directed to do so!
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#4 (permalink) |
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Registered User
Join Date: May 2006
Posts: 23
OS: Windows XP
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Re: Unable to delete toolbar icon with link to false spyware remover/spyware issues
Hello, here are the results:
++++++++++++++++++++ SmitFraudFix v2.171 Scan done at 12:56:01.71, Tue 04/24/2007 Run from C:\Documents and Settings\Chris\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» Process C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\LXSUPMON.EXE C:\Program Files\Winamp\winampa.exe C:\Program Files\Common Files\AOL\1156637590\ee\AOLSoftware.exe C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\America Online 9.0\waol.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\America Online 9.0\shellmon.exe C:\WINDOWS\system32\cmd.exe »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 C:\WINDOWS\system32\qzviz.dll FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Chris »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Chris\Application Data C:\Documents and Settings\Chris\Application Data\Install.dat FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Chris\FAVORI~1 C:\DOCUME~1\Chris\FAVORI~1\Online Security Test.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="about:Home" "SubscribedURL"="about:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{bd0fc212-0a36-4232-83cc-2063fb9282e0}"="curdler" [HKEY_CLASSES_ROOT\CLSID\{bd0fc212-0a36-4232-83cc-2063fb9282e0}\InProcServer32] @="C:\WINDOWS\system32\qzviz.dll" [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{bd0fc212-0a36-4232-83cc-2063fb9282e0}\InProcServer32] @="C:\WINDOWS\system32\qzviz.dll" »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32-huy32 »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: 3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX) - Packet Scheduler Miniport DNS Server Search Order: 68.87.74.162 DNS Server Search Order: 68.87.68.162 HKLM\SYSTEM\CCS\Services\Tcpip\..\{79B9D5F9-C413-42CF-A725-5AE6B85C4880}: DhcpNameServer=68.87.74.162 68.87.68.162 HKLM\SYSTEM\CS1\Services\Tcpip\..\{79B9D5F9-C413-42CF-A725-5AE6B85C4880}: DhcpNameServer=68.87.74.162 68.87.68.162 HKLM\SYSTEM\CS3\Services\Tcpip\..\{79B9D5F9-C413-42CF-A725-5AE6B85C4880}: DhcpNameServer=68.87.74.162 68.87.68.162 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.87.74.162 68.87.68.162 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.87.74.162 68.87.68.162 HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.87.74.162 68.87.68.162 »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End |
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#5 (permalink) |
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Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Cleveland, Ohio
Posts: 1,093
OS: XP Pro, Vista, Ubuntu 8.10
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Re: Unable to delete toolbar icon with link to false spyware remover/spyware issues
Hello again
Please print out or save the following instructions in Notepad. Please also stay with me until I declare you clean. IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER. ========================================================= P2P - I see you have P2P software <LimeWire> installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information. ========================================================= Please download Cleanup! and install it. You will use this later. *NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups. WARNING: Do not run cleanup under Windows XP x64 Edition. If you're not sure if you have the 64-bit version of Windows then you probably do not; however, you can check by using IE to download the whichcpu tool and then running it. ------------------------------------------------------------------------ Download AVG Anti-Spyware from HERE
======================================================== Reboot Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Make sure to close any open browsers. ======================================================== Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs (if they exist): J2SE Runtime Environment 5.0 Update 10 Viewpoint Media Player ======================================================== Delete the following Folder indicated in BLUE if it still exists. C:\Program Files\Viewpoint ======================================================== Double-click on SmitfraudFix.exe to start the tool. Select option #2 - Clean by typing 2 and press Enter. Wait for the tool to complete and disk cleanup to finish. You will be prompted : " Registry cleaning - Do you want to clean the registry?" answer Yes by typing Y and hit Enter. The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question " Replace infected file?" by typing Y and hit Enter. A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot back into Safe Mode. The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: (C:\rapport.txt) or partition where your operating system is installed. Please post that log along with all others requested in your next reply. ------------------------------------------------------------------------ Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: Click "Options..." Move the arrow down to "Custom CleanUp!" Put a check next to the following (Make sure nothing else is checked!):
Press the CleanUp! button to start the program and reboot into safe mode when prompted. ------------------------------------------------------------------------ Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok. Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin. ------------------------------------------------------------------------ Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)
======================================================== Reboot Reboot your system in Normal Mode. ======================================================== Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner Answer Yes, when prompted to install an ActiveX component.
========================================================= Please run Deckard's System Scanner again, this time using these instructions: Click the Windows 'Start' button > Select 'Run' - then copy/paste this into the run box & click OK "%userprofile%\desktop\dss.exe" /configTick Extra Log and Add/Remove Click Scan!
========================================================= Please provide the following logs with your next post: C:\rapport.txt AVG Anti-Spyware report Kaspersky report C:\Deckard\System Scanner\main.txt C:\Deckard\System Scanner\extra.txt <----Attached Also include an update on how your system is running
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#6 (permalink) |
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Registered User
Join Date: May 2006
Posts: 23
OS: Windows XP
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Re: Unable to delete toolbar icon with link to false spyware remover/spyware issues
Sorry for the delay, here are the following reports:
Rapport: ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ SmitFraudFix v2.171 Scan done at 18:16:51.34, Sun 04/29/2007 Run from C:\Documents and Settings\Chris\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files »»»»»»»»»»»»»»»»»»»»»»»» DNS HKLM\SYSTEM\CCS\Services\Tcpip\..\{79B9D5F9-C413-42CF-A725-5AE6B85C4880}: DhcpNameServer=68.87.74.162 68.87.68.162 HKLM\SYSTEM\CS1\Services\Tcpip\..\{79B9D5F9-C413-42CF-A725-5AE6B85C4880}: DhcpNameServer=68.87.74.162 68.87.68.162 HKLM\SYSTEM\CS3\Services\Tcpip\..\{79B9D5F9-C413-42CF-A725-5AE6B85C4880}: DhcpNameServer=68.87.74.162 68.87.68.162 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.87.74.162 68.87.68.162 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.87.74.162 68.87.68.162 HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.87.74.162 68.87.68.162 »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Next is the AVG Anti-Spyware, which found nothing. There was nothing on the report. I'll move along to both the DSS Main & Extra.txt Reports: ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ DSS Main: Deckard's System Scanner v20070426.43 Run by Chris on 2007-04-30 at 02:18:07 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- HijackThis (run as Chris.exe) ----------------------------------------------- Logfile of HijackThis v1.99.1 Scan saved at 2:18:14 AM, on 4/30/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16414) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\LXSUPMON.EXE C:\Program Files\Winamp\winampa.exe C:\Program Files\Common Files\AOL\1156637590\ee\aolsoftware.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Common Files\AOL\Loader\aolload.exe C:\Program Files\America Online 9.0\waol.exe C:\Program Files\America Online 9.0\shellmon.exe C:\Documents and Settings\Chris\desktop\dss.exe C:\DOCUME~1\Chris\MYDOCU~1\LYRICS~1\HIJACK~1\Chris.exe R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1156637590\ee\AOLSoftware.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe" O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {CFCDAA03-8BE4-11CF-B84B-0020AFBBCCFA} (RealPlayer G2 Control) - http://download.newaol.com/refresh/RealPlayerInstaller.cab O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing) O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe O23 - Service: AOL Antivirus Update Service (aolavupd) - Unknown owner - C:\Program Files\Common Files\AOL\1115436043\ee\services\sscFirewallPlugin\ver1_210_1_1\aolavupd.exe (file missing) O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\mcafee.com\personal firewall\MPFService.exe (file missing) O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe -- Files created between 2007-03-30 and 2007-04-30 ----------------------------- 2007-04-30 00:26:45 0 d-------- C:\WINDOWS\system32\Kaspersky Lab 2007-04-30 00:26:43 0 d-------- C:\WINDOWS\LastGood 2007-04-29 19:56:59 0 d-------- C:\Program Files\Viewpoint 2007-04-24 12:56:07 1862 --a------ C:\WINDOWS\system32\tmp.reg 2007-04-24 12:55:39 288417 --a------ C:\WINDOWS\system32\SrchSTS.exe <Not Verified; S!Ri; SrchSTS> 2007-04-24 12:55:39 53248 --a------ C:\WINDOWS\system32\Process.exe <Not Verified; http://www.beyondlogic.org; Command Line Process Utility> 2007-04-24 12:55:39 51200 --a------ C:\WINDOWS\system32\dumphive.exe 2007-04-22 11:55:32 0 d-------- C:\Documents and Settings\Chris\Application Data\Viewpoint 2007-04-14 22:20:59 0 d-------- C:\Program Files\SpywareBlaster 2007-04-14 22:19:15 0 d-------- C:\Program Files\SpywareGuard 2007-04-05 22:05:48 0 d-------- C:\WINDOWS\system32\ActiveScan 2007-04-04 23:38:11 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP -- Find3M Report --------------------------------------------------------------- 2007-04-29 18:08:16 0 d-------- C:\Program Files\Java 2007-04-09 21:28:47 0 d-------- C:\Program Files\Winamp 2007-04-09 21:23:11 0 d-------- C:\Program Files\America Online 9.0 2007-04-05 22:29:14 0 d-------- C:\Program Files\LimeWire 2007-03-22 13:23:40 0 d-------- C:\Program Files\QuickTime 2007-03-22 13:19:51 0 d-------- C:\Program Files\Apple Software Update 2007-03-16 19:28:00 0 d-------- C:\Documents and Settings\Chris\Application Data\AdobeUM 2007-03-16 19:13:22 0 d-------- C:\Documents and Settings\Chris\Application Data\Adobe 2007-03-07 21 15 0 d-------- C:\Documents and Settings\Chris\Application Data\Lavasoft-- Registry Dump --------------------------------------------------------------- [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects] {53707962-6F74-2D53-2644-206D7942484F} C:\PROGRA~1\SPYBOT~1\SDHelper.dll {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll {AA58ED58-01DD-4d91-8333-CF10577473F7} c:\program files\google\googletoolbar3.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "nwiz"="nwiz.exe /install" "LXSUPMON"="C:\\WINDOWS\\System32\\LXSUPMON.EXE RUN" "AOLDialer"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe" "WinampAgent"="C:\\Program Files\\Winamp\\winampa.exe" "NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup" "MPFExe"="C:\\Program Files\\mcafee.com\\personal firewall\\MPfTray.exe" "OASClnt"="C:\\Program Files\\mcafee.com\\antivirus\\oasclnt.exe" "EmailScan"="C:\\Program Files\\mcafee.com\\antivirus\\mcvsescn.exe" "HostManager"="C:\\Program Files\\Common Files\\AOL\\1156637590\\ee\\AOLSoftware.exe" "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" "RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER" "SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_11\\bin\\jusched.exe\"" "!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system] "DisableRegistryTools"=dword:00000000 [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system\Shell] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks] "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5" HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa Authentication Packages REG_MULTI_SZ msv1_0\0\0 Security Packages REG_MULTI_SZ kerberos\0msv1_0\0schannel\0wdigest\0\0 Notification Packages REG_MULTI_SZ scecli\0\0 [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost] LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0 NetworkService REG_MULTI_SZ DnsCache\0\0 rpcss REG_MULTI_SZ RpcSs\0\0 imgsvc REG_MULTI_SZ StiSvc\0\0 termsvcs REG_MULTI_SZ TermService\0\0 HTTPFilter REG_MULTI_SZ HTTPFilter\0\0 DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0 *newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_AVGASCLN -- End of Deckard's System Scanner: finished at 2007-04-30 at 02:18:53 --------- ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ And DSS Extra should be attached with this post. |
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#7 (permalink) |
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Registered User
Join Date: May 2006
Posts: 23
OS: Windows XP
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Performance
As far as performance goes, the toolbar icon has been removed. As far as everything else is concerned, I'd say that the only other visual issue I can point out is that the Viewpoint file has not been fully deleted. I still see it in my Program files, and it will either "fake" delete itself (meaning I'll delete it, empty my recycle bin, but it will be as if I never deleted it when I turn on my computer again, it will still be there), or it won't allow me to remove it at all because "it is being used by another person or program. This is all I have to report as of now, but thanks so far for the progress.
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#8 (permalink) |
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Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Cleveland, Ohio
Posts: 1,093
OS: XP Pro, Vista, Ubuntu 8.10
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Re: Unable to delete toolbar icon with link to false spyware remover/spyware issues
Please print out or save the following instructions in Notepad.
======================================================= Reboot Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Make sure to close any open browsers. =======================================================
======================================================= Delete the following Folders indicated in BLUE if they still exist. C:\Program Files\Viewpoint C:\Documents and Settings\Chris\Application Data\ Viewpoint ======================================================= Reboot Reboot your system in Normal Mode. ======================================================= Where you able to run the Kaspersky Online Scanner earlier? If you forgot to run it earlier then please run it now. Here are the instructions for it: Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner Answer Yes, when prompted to install an ActiveX component.
-------------------------------- If you were unable to get the Kaspersky Online Scanner to work then try this other online scanner: Establish an internet connection with Internet Explorer and go here and do the BitDefender online virus scan.
====================================================== Please run Deckard's System Scanner again, this time using these instructions: Click the Windows 'Start' button > Select 'Run' - then copy/paste this into the run box & click OK "%userprofile%\desktop\dss.exe" /configTick Extra Log and Add/Remove Click Scan!
======================================================= Please provide the following logs with your next post: Kaspersky report or BitDefender report C:\Deckard\System Scanner\main.txt C:\Deckard\System Scanner\extra.txt <----Attached Also include an update on how your system is running |