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| Resolved HJT Threads Resolved spyware and popup issues. |
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#1 (permalink) |
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Registered User
Join Date: Aug 2006
Posts: 47
OS: Windows Vista Home Premium
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Need help with malware, virus, spyware problem.
Hi, I'm thinking there are probably posts out there that are similar in some way, shape or form to my problem, but I'm not terribly tech-savvy and I was hoping someone might be able to guide me through this step-by-step. Fixes all seemed to involve registry editing and I don't want to go messing around in there on a guess.
Anyhow, I downloaded a file the other night (which I thought was harmless) but immediately after I started to have problems. At the moment I am unable to successfully open Task Manager, SpyBot, HiJackThis (and I'm sure other things of that nature I haven't thought to try just yet). In addition, I am unable to even load webpages that might have anything to do with fixing what malware/spyware/virus I suspect is on my computer. It seems as though it knows what I'm looking for. I am able to load other pages (eBay, google, anything NOT to do with this problem) and my Internet Explorer Home Page has also been "hijacked" and I cannot change it. I'm hoping someone can give me a hand to figure out what's up. I have already run Trend Micro Housecall, but it's been working on and off for me, and each time I try and restart it finds different things. I can't seem to get any other online scans to go (webpage closes automatically). I renamed HiJackThis to HJT and managed to click on it enough times to finally get it to do a scan and save a log before closing. I will post it below. Thanks in advance to anyone who can help. I've got another computer in the house I'm doing the posting from as this one is not infected. Oh, and also, please let me know if I should be posting this elsewhere. |
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#2 (permalink) |
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Registered User
Join Date: Aug 2006
Posts: 47
OS: Windows Vista Home Premium
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Re: Need help with malware, virus, spyware problem.
Logfile of HijackThis v1.99.1
Scan saved at 3:43:34 PM, on 19/03/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\Explorer.EXE C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\iexplorer.exe C:\Program Files\Common Files\{00700D63-0765-4105-1129-020603020002}\Update.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Documents and Settings\Stephanie\My Documents\Downloads\HJT.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freewebportal.net/ O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.2\SetHook.exe O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\iexplorer.exe O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {5CB1506E-1DEA-4E63-89A7-E40E52AEA1FD} (OnagerCtrl Class) - http://fulfillment.puretracks.com/onager.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1157425519949 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/ca...ail/DASAct.cab O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Client IP-IPX - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e mc-110-12-0000478 (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe |
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#3 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 20,048
OS: WinXP and Vista
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Re: Need help with malware, virus, spyware problem.
Hello stephmw and welcome to TSF,
Download Combofix and save it to your desktop. **Note: It is important that it is saved directly to your desktop** Do not run it yet. --------------------------------------------------------------- Download SDFix and save it to your Desktop. Double click SDFix.exe and it will extract the files to %systemdrive% -(Drive that contains the Windows Directory, typically C:\SDFix) --------------------------------------------------------------- Please then reboot your computer in Safe Mode by doing the following :
--------------------------------------------------------------- From Normal Mode: Double click on combofix.exe & follow the prompts. When finished, it shall produce a log for you located at C:\ComboFix.txt. I'll need that in your next reply. Note: Do not mouseclick combofix's window while it's running. That may cause it to stall -------------------------------------------------------------------- Try again to perform an online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course: Perform an online scan with Internet Explorer with Panda ActiveScan
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* Turn off the real time scanner of any existing antivirus program while performing the online scan -------------------------------------------------------------------- Run a new scan with HijackThis and save the log. -------------------------------------------------------------------- Please include the following in your next reply: C:\SDFix\Report.txt Panda results C:\ComboFix.txt New HijackThis log |
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#4 (permalink) |
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Registered User
Join Date: Aug 2006
Posts: 47
OS: Windows Vista Home Premium
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Re: Need help with malware, virus, spyware problem.
Hi Reid, thanks very much for your help (and for explaining things so well).
Here are my results: SD Fix Report: SDFix: Version 1.73 Run by Stephanie - 20/03/2007 - 3:52:16.79 Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix Safe Mode: Checking Services: Name: Client IP-IPX Path: "C:\WINDOWS\system32\svchosts.exe" -e mc-110-12-0000478 Client IP-IPX Deleted Restoring Windows Registry Entries Restoring Default Hosts File Rebooting... Normal Mode: Checking Files: Below files will be copied to Backups folder then removed: C:\WINDOWS\IEXPLORER.exe - Deleted C:\WINDOWS\system32\unsvchosts.exe - Deleted ADS Check: C:\WINDOWS\system32 No streams found. Final Check: Remaining Services: ------------------ Authorized Application Key Export: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe:*:Enabled:hpqcopy.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe:*:Enabled:hpfccopy.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe" "C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe" "C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe" "C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe" "C:\\Program Files\\uTorrent\\utorrent.exe"="C:\\Program Files\\uTorrent\\utorrent.exe:*:Enabled:µTorrent" "C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger" "C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" Remaining Files: --------------- Backups Folder: - C:\SDFix\backups\backups.zip Checking For Files with Hidden Attributes : C:\Documents and Settings\Stephanie\Application Data\??crosoft\d?dplay.exe C:\Program Files\Common Files\Yazzle1122OinAdmin.exe C:\Program Files\Common Files\Yazzle1122OinUninstaller.exe C:\WINDOWS\system32\s?stem\tracert.exe C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp C:\Documents and Settings\Stephanie\My Documents\ASMR\Fighting the Tide\~WRL0078.tmp Finished ComboFix Results: "Stephanie" - 07-03-20 4:00:40 Service Pack 2 ComboFix 07-03-20.2 - Running from: "C:\Documents and Settings\Stephanie\Desktop" (((((((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) C:\Program Files\Common Files\Yazzle1122OinAdmin.exe C:\Program Files\Common Files\Yazzle1122OinUninstaller.exe C:\WINDOWS\system32\atmtd.dll C:\WINDOWS\system32\atmtd.dll._ C:\WINDOWS\uninstall_nmon.vbs C:\Program Files\network monitor\netmon.exe C:\Program Files\outerinfo\OiUninstaller.exe C:\Program Files\outerinfo\outerinfo.ico C:\Program Files\outerinfo\Terms.rtf C:\DOCUME~1\LOCALS~1\APPLIC~1\NetMon C:\Program Files\Common Files\{00700~1 C:\Program Files\Common Files\{30700~1 C:\Program Files\inetget2 C:\Program Files\ipwindows C:\Program Files\network monitor C:\Program Files\outerinfo ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Purity ~ ~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Folders Quarantined: C:\qoobox\purity\DOCUME~1 C:\qoobox\purity\DOCUME~1\STEPHA~1 C:\qoobox\purity\DOCUME~1\STEPHA~1\APPLIC~1 C:\qoobox\purity\DOCUME~1\STEPHA~1\MYDOCU~1 C:\qoobox\purity\DOCUME~1\STEPHA~1\APPLIC~1\CROSOF~1 C:\qoobox\purity\DOCUME~1\STEPHA~1\APPLIC~1\from.txt C:\qoobox\purity\DOCUME~1\STEPHA~1\APPLIC~1\CROSOF~1\d?dplay.exe C:\qoobox\purity\DOCUME~1\STEPHA~1\MYDOCU~1\from.txt C:\qoobox\purity\DOCUME~1\STEPHA~1\MYDOCU~1\SSTEM3~1 C:\qoobox\purity\WINDOWS\system32\SSTEM~1 C:\qoobox\purity\WINDOWS\system32\SSTEM~1\s?stem C:\qoobox\purity\WINDOWS\system32\SSTEM~1\tracert.exe ((((((((((((((((((((((((((((((( Files Created from 2007-02-20 to 2007-03-20 )))))))))))))))))))))))))))))))))) 2007-03-19 15:44 60,928 --a------ C:\WINDOWS\system32\izfbt.dll 2007-03-19 08:51 <DIR> d--h----- C:\WINDOWS\system32\vidmon 2007-03-19 08:51 <DIR> d--h----- C:\WINDOWS\system32\nfomon 2007-03-19 08:51 <DIR> d--h----- C:\Program Files\Common Files\Uninstall Information 2007-03-19 08:51 <DIR> d--h----- C:\DOCUME~1\ALLUSE~1\APPLIC~1\vidmon 2007-03-19 08:51 <DIR> d--h----- C:\DOCUME~1\ALLUSE~1\APPLIC~1\nfo 2007-03-19 08:19 <DIR> d-------- C:\Program Files\PeDevice 2007-03-19 03:52 <DIR> d-------- C:\WINDOWS\pss 2007-03-19 03:08 <DIR> d--hs---- C:\WINDOWS\U3RlcGhhbmllIFdhcmQ 2007-03-19 02:11 <DIR> d-------- C:\DOCUME~1\STEPHA~1\.housecall6.6 2007-03-19 01:44 2 --a------ C:\WINDOWS\system32\wtsisvit.exe 2007-03-19 01:42 <DIR> d-------- C:\Program Files\Download Plugin 2007-03-14 01:17 <DIR> d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\Opera 2007-03-08 18:05 <DIR> d--h----- C:\WINDOWS\system32\GroupPolicy 2007-03-07 02:41 <DIR> d-------- C:\Program Files\iTunes 2007-03-07 02:38 <DIR> d-------- C:\Program Files\QuickTime 2007-02-23 04:32 <DIR> d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\DivX 2007-02-22 22:00 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Windows Genuine Advantage 2007-02-22 21:02 <DIR> d-------- C:\Program Files\Windows Media Connect 2 2007-02-22 21:01 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF 2007-02-22 14:50 <DIR> d-------- C:\Program Files\Common Files\Adobe Systems Shared 2007-02-22 14:50 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Adobe Systems 2007-02-22 14:30 <DIR> d-------- C:\Program Files\PowerISO 2007-02-22 12:25 <DIR> d-------- C:\Program Files\Apple Software Update 2007-02-22 12:20 <DIR> d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\OfficeUpdate12 2007-02-22 12:11 2,560 --------- C:\WINDOWS\system32\drivers\cdralw2k.sys 2007-02-22 12:11 2,432 --------- C:\WINDOWS\system32\drivers\cdr4_xp.sys 2007-02-22 12:11 129,784 --------- C:\WINDOWS\system32\pxafs.dll 2007-02-22 12:11 118,520 --------- C:\WINDOWS\system32\pxinsi64.exe 2007-02-22 12:11 116,472 --------- C:\WINDOWS\system32\pxcpyi64.exe 2007-02-22 11:47 <DIR> d-------- C:\Program Files\Common Files\Adobe 2007-02-22 11:47 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Adobe (((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))) 2007-03-19 15:44 2 --a------ C:\WINDOWS\system32\wtsisvit.exe 2007-03-19 13:30 60928 --a------ C:\WINDOWS\system32\izfbt.dll 2007-03-19 09:25 -------- d-------- C:\Program Files\pedevice 2007-03-19 08:51 -------- d--h----- C:\Program Files\Common Files\uninstall information 2007-03-19 01:42 -------- d-------- C:\Program Files\download plugin 2007-03-14 01:17 -------- d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\opera 2007-03-11 04:45 -------- d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\utorrent 2007-03-07 02:42 -------- d-------- C:\Program Files\itunes 2007-03-07 02:42 -------- d-------- C:\Program Files\ipod 2007-03-07 02:39 -------- d-------- C:\Program Files\quicktime 2007-03-01 04:12 -------- d-------- C:\Program Files\dc++ 2007-02-23 04:32 -------- d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\divx 2007-02-22 21:02 -------- d-------- C:\Program Files\windows media connect 2 2007-02-22 15:53 -------- d--h----- C:\Program Files\installshield installation information 2007-02-22 15:52 -------- d-------- C:\Program Files\Common Files\installshield 2007-02-22 14:30 -------- d-------- C:\Program Files\poweriso 2007-02-22 12:34 -------- d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\officeupdate12 2007-02-22 12:11 -------- d-------- C:\Program Files\divx 2007-02-21 16:00 -------- d-------- C:\Program Files\Common Files\ahead 2007-02-21 14:04 -------- d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\ahead 2007-01-31 23:56 823296 --a------ C:\WINDOWS\system32\divx_xx0c.dll 2007-01-31 23:56 823296 --a------ C:\WINDOWS\system32\divx_xx07.dll 2007-01-31 23:56 802816 --a------ C:\WINDOWS\system32\divx_xx11.dll 2007-01-31 23:56 639066 --a------ C:\WINDOWS\system32\divx.dll 2007-01-31 16:27 524288 --a------ C:\WINDOWS\system32\divxsm.exe 2007-01-30 18:15 118784 --a------ C:\WINDOWS\system32\divxcodecupdatechecker.exe 2007-01-30 00:03 36624 --------- C:\WINDOWS\system32\drivers\pxhelp20.sys 2007-01-30 00:03 3596288 --a------ C:\WINDOWS\system32\qt-dx331.dll 2007-01-30 00:03 2560 --------- C:\WINDOWS\system32\drivers\cdralw2k.sys 2007-01-30 00:03 2432 --------- C:\WINDOWS\system32\drivers\cdr4_xp.sys 2007-01-30 00:03 200704 --a------ C:\WINDOWS\system32\ssldivx.dll 2007-01-30 00:03 129784 --------- C:\WINDOWS\system32\pxafs.dll 2007-01-30 00:03 118520 --------- C:\WINDOWS\system32\pxinsi64.exe 2007-01-30 00:03 116472 --------- C:\WINDOWS\system32\pxcpyi64.exe 2007-01-30 00:03 1044480 --a------ C:\WINDOWS\system32\libdivx.dll 2007-01-29 23:56 73728 --a------ C:\WINDOWS\system32\dpl100.dll 2007-01-29 23:56 593920 --a------ C:\WINDOWS\system32\dpugui11.dll 2007-01-29 23:56 57344 --a------ C:\WINDOWS\system32\dpv11.dll 2007-01-29 23:56 53248 --a------ C:\WINDOWS\system32\dpugui10.dll 2007-01-29 23:56 344064 --a------ C:\WINDOWS\system32\dpus11.dll 2007-01-29 23:56 294912 --a------ C:\WINDOWS\system32\dpu11.dll 2007-01-29 23:56 294912 --a------ C:\WINDOWS\system32\dpu10.dll 2007-01-29 23:56 196608 --a------ C:\WINDOWS\system32\dtu100.dll 2007-01-20 02:11 31644 --a------ C:\WINDOWS\system32\drivers\scdemu.sys 2007-01-17 10:43 16 --a------ C:\WINDOWS\popcinfo.dat (((((((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))) *Note* empty entries & legit default entries are not shown [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "CTFMON.EXE"="C:\\WINDOWS\\system32\\ctfmon.exe" "BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="\"C:\\Program Files\\Common Files\\Ahead\\Lib\\NMBgMonitor.exe\"" "Rmdc"="\"C:\\WINDOWS\\system32\\SSTEM~1\\tracert.exe\" -vt yazb" "Cgojkle"="\"C:\\Documents and Settings\\Stephanie\\Application Data\\??crosoft\\d?dplay.exe\"" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "NvCplDaemon"="RUNDLL32.EXE NvQTwk,NvCplDaemon initialize" "HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe" "MediaFace Integration"="C:\\Program Files\\Fellowes\\MediaFACE 4.2\\SetHook.exe" "RemoteControl"="\"C:\\Program Files\\CyberLink\\PowerDVD\\PDVDServ.exe\"" "SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe" "NeroFilterCheck"="C:\\Program Files\\Common Files\\Ahead\\Lib\\NeroCheck.exe" "Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\"" "PWRISOVM.EXE"="C:\\Program Files\\PowerISO\\PWRISOVM.EXE" "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" "iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\"" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI] "Installed"="1" "NoChange"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload] "WPDShServiceObj"="{AAA288BA-9A4C-45B0-95D7-94D524869DB5}" [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost] LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0 NetworkService REG_MULTI_SZ DnsCache\0\0 rpcss REG_MULTI_SZ RpcSs\0\0 imgsvc REG_MULTI_SZ StiSvc\0\0 termsvcs REG_MULTI_SZ TermService\0\0 HTTPFilter REG_MULTI_SZ HTTPFilter\0\0 DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0 WudfServiceGroup REG_MULTI_SZ WUDFSvc\0\0 Contents of the 'Scheduled Tasks' folder C:\WINDOWS\tasks\AppleSoftwareUpdate.job ******************************************************************** catchme 0.2 W2K/XP/Vista - userland rootkit detector by Gmer, 17 October 2006 http://www.gmer.net scanning hidden processes ... scanning hidden services ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden processes: 0 hidden services: 0 hidden files: 0 ******************************************************************** Completion time: 07-03-20 4:02:15 New HijackThis Report: Logfile of HijackThis v1.99.1 Scan saved at 4 21 AM, on 20/03/2007Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\WINDOWS\system32\SSTEM~1\tracert.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\WINDOWS\iexplorer.exe C:\Documents and Settings\Stephanie\My Documents\Downloads\HJT.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freewebportal.net/ O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {35E3AA41-6A82-7F30-A341-6BE33DECAA9C} - C:\WINDOWS\system32\izfbt.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.2\SetHook.exe O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\iexplorer.exe O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [Rmdc] "C:\WINDOWS\system32\SSTEM~1\tracert.exe" -vt yazb O4 - HKCU\..\Run: [Cgojkle] "C:\Documents and Settings\Stephanie\Application Data\??crosoft\d?dplay.exe" O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {5CB1506E-1DEA-4E63-89A7-E40E52AEA1FD} (OnagerCtrl Class) - http://fulfillment.puretracks.com/onager.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1157425519949 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/ca...ail/DASAct.cab O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe ____ I was unable to run Panda's ActiveScan. Whatever is on my computer won't allow the window to remain open (just as with Task Manager, HijackThis, etc). Is there something else I might try so that I can produce a scan log? Thanks again. |
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#5 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 20,048
OS: WinXP and Vista
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Re: Need help with malware, virus, spyware problem.
Hi,
Those 2 tools knocked out the majority of 'junk' on this system. Before I can continue I need to clarify something. I'm seeing entries in your HijackThis log that show as having been removed by the tools. Did you run the HijackThis scan after you ran the final ComboFix.exe? Please run another scan with HijackThis and post the log here. |
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#6 (permalink) |
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Registered User
Join Date: Aug 2006
Posts: 47
OS: Windows Vista Home Premium
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Re: Need help with malware, virus, spyware problem.
I did indeed run HijackThis after Combo Fix, but I will run again for you.
Logfile of HijackThis v1.99.1 Scan saved at 8:17:54 AM, on 21/03/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\iexplorer.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\Stephanie\My Documents\Downloads\HJT.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freewebportal.net/ O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {35E3AA41-6A82-7F30-A341-6BE33DECAA9C} - C:\WINDOWS\system32\izfbt.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.2\SetHook.exe O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\iexplorer.exe O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [Rmdc] "C:\WINDOWS\system32\SSTEM~1\tracert.exe" -vt yazb O4 - HKCU\..\Run: [Cgojkle] "C:\Documents and Settings\Stephanie\Application Data\??crosoft\d?dplay.exe" O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {5CB1506E-1DEA-4E63-89A7-E40E52AEA1FD} (OnagerCtrl Class) - http://fulfillment.puretracks.com/onager.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1157425519949 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/ca...ail/DASAct.cab O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe |
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#7 (permalink) |
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Assistant Manager, TSF Academy; Moderator/Analyst Security Team
Join Date: Jan 2005
Location: Ohio
Posts: 20,048
OS: WinXP and Vista
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Re: Need help with malware, virus, spyware problem.
Hiya,
Thanks. ![]() Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions. Also be sure to carry out the instructions in the sequence listed below. *************************************************** Please reboot your computer in Safe Mode by doing the following: 1) Restart your computer 2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8. 3) Instead of Windows loading as normal, a menu should appear 4) Use the up arrow key to highlight Safe Mode and press Enter. 5) Login with your usual account. Make sure to close any open browsers. -------------------------------------------------------------------- Open HijackThis and click on 'Do a System Scan Only'. 'Check' the following entries: O2 - BHO: (no name) - {35E3AA41-6A82-7F30-A341-6BE33DECAA9C} - C:\WINDOWS\system32\izfbt.dll O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\iexplorer.exe O4 - HKCU\..\Run: [Rmdc] "C:\WINDOWS\system32\SSTEM~1\tracert.exe" -vt yazb O4 - HKCU\..\Run: [Cgojkle] "C:\Documents and Settings\Stephanie\Application Data\??crosoft\d?dplay.exe" Click 'Fix Checked' and close HijackThis. -------------------------------------------------------------------- Run SDFix once again: Open the extracted SDFix folder and double click RunThis.bat to start the script.
You should now be in Normal Mode. Please run ComboFix.exe again: Double click on combofix.exe & follow the prompts. When finished, it shall produce a log for you. Note: Do not mouseclick combofix's window while it's running. That may cause it to stall Post the ComboFix.txt in your next reply. -------------------------------------------------------------------- Now try to run an online scan at Panda: Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course: Perform an online scan with Internet Explorer with Panda ActiveScan
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* Turn off the real time scanner of any existing antivirus program while performing the online scan -------------------------------------------------------------------- Run a new scan with HijackThis and save the log. -------------------------------------------------------------------- Please include the following in your next reply: C:\SDFix\Report.txt C:\ComboFix.txt Panda results New HijackThis log |
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#8 (permalink) |
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Registered User
Join Date: Aug 2006
Posts: 47
OS: Windows Vista Home Premium
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Re: Need help with malware, virus, spyware problem.
Okay, I'm doing everything now. I have to view this forum on my other computer (which I am using now) as whatever has infected my computer will not allow me to open any tech support pages. I wanted to ask (I don't really know anything about HijackThis) about the entry:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freewebportal.net/ The freewebportal thing is not my usual homepage, and it is something I am now unable to change when I try to reset my homepage in IE. This only came about after my computer got infected, so is that something that should be fixed/deleted? |
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#9 (permalink) |
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Registered User
Join Date: Aug 2006
Posts: 47
OS: Windows Vista Home Premium
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Re: Need help with malware, virus, spyware problem.
Hi there. Once again, I'm still unable to get Panda's ActiveScan to open and work (infection automatically shuts the window). All I have for you are the log files from SDFix, Combofix and HijackThis. I thank you for your continued effort. SDFix: SDFix: Version 1.73 Run by Stephanie - 21/03/2007 - 11:22:24.44 Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix Safe Mode: Checking Services: Restoring Windows Registry Entries Restoring Default Hosts File Rebooting... Normal Mode: Checking Files: Below files will be copied to Backups folder then removed: C:\WINDOWS\IEXPLORER.exe - Deleted ADS Check: C:\WINDOWS\system32 No streams found. Final Check: Remaining Services: ------------------ Authorized Application Key Export: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" Remaining Files: --------------- Backups Folder: - C:\SDFix\backups\backups.zip Checking For Files with Hidden Attributes : C:\qoobox\purity\DOCUME~1\STEPHA~1\APPLIC~1\CROSOF~1\d?dplay.exe C:\qoobox\purity\WINDOWS\system32\SSTEM~1\tracert.exe C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp C:\Documents and Settings\Stephanie\My Documents\ASMR\Fighting the Tide\~WRL0078.tmp Finished Combofix: "Stephanie" - 07-03-21 11:32:00 Service Pack 2 ComboFix 07-03-21.3 - Running from: "C:\Documents and Settings\Stephanie\Desktop" (((((((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Purity ~ ~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Folders Quarantined: C:\qoobox\purity\DOCUME~1 C:\qoobox\purity\DOCUME~1\STEPHA~1 C:\qoobox\purity\DOCUME~1\STEPHA~1\APPLIC~1 C:\qoobox\purity\DOCUME~1\STEPHA~1\MYDOCU~1 C:\qoobox\purity\DOCUME~1\STEPHA~1\APPLIC~1\CROSOF~1 C:\qoobox\purity\DOCUME~1\STEPHA~1\APPLIC~1\from.txt C:\qoobox\purity\DOCUME~1\STEPHA~1\APPLIC~1\CROSOF~1\d?dplay.exe C:\qoobox\purity\DOCUME~1\STEPHA~1\MYDOCU~1\from.txt C:\qoobox\purity\DOCUME~1\STEPHA~1\MYDOCU~1\SSTEM3~1 C:\qoobox\purity\WINDOWS\system32\SSTEM~1 C:\qoobox\purity\WINDOWS\system32\SSTEM~1\s?stem C:\qoobox\purity\WINDOWS\system32\SSTEM~1\tracert.exe ((((((((((((((((((((((((((((((( Files Created from 2007-02-21 to 2007-03-21 )))))))))))))))))))))))))))))))))) 2007-03-19 08:51 <DIR> d--h----- C:\Program Files\Common Files\Uninstall Information 2007-03-19 08:19 <DIR> d-------- C:\Program Files\PeDevice 2007-03-19 03:52 <DIR> d-------- C:\WINDOWS\pss 2007-03-19 03:08 <DIR> d--hs---- C:\WINDOWS\U3RlcGhhbmllIFdhcmQ 2007-03-19 02:11 <DIR> d-------- C:\DOCUME~1\STEPHA~1\.housecall6.6 2007-03-19 01:44 2 --a------ C:\WINDOWS\system32\wtsisvit.exe 2007-03-19 01:42 <DIR> d-------- C:\Program Files\Download Plugin 2007-03-14 01:17 <DIR> d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\Opera 2007-03-08 18:05 <DIR> d--h----- C:\WINDOWS\system32\GroupPolicy 2007-03-07 02:41 <DIR> d-------- C:\Program Files\iTunes 2007-03-07 02:38 <DIR> d-------- C:\Program Files\QuickTime 2007-02-23 04:32 <DIR> d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\DivX 2007-02-22 22:00 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Windows Genuine Advantage 2007-02-22 21:02 <DIR> d-------- C:\Program Files\Windows Media Connect 2 2007-02-22 21:01 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF 2007-02-22 14:50 <DIR> d-------- C:\Program Files\Common Files\Adobe Systems Shared 2007-02-22 14:50 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Adobe Systems 2007-02-22 14:30 <DIR> d-------- C:\Program Files\PowerISO 2007-02-22 12:25 <DIR> d-------- C:\Program Files\Apple Software Update 2007-02-22 12:20 <DIR> d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\OfficeUpdate12 2007-02-22 12:11 2,560 --------- C:\WINDOWS\system32\drivers\cdralw2k.sys 2007-02-22 12:11 2,432 --------- C:\WINDOWS\system32\drivers\cdr4_xp.sys 2007-02-22 12:11 129,784 --------- C:\WINDOWS\system32\pxafs.dll 2007-02-22 12:11 118,520 --------- C:\WINDOWS\system32\pxinsi64.exe 2007-02-22 12:11 116,472 --------- C:\WINDOWS\system32\pxcpyi64.exe 2007-02-22 11:47 <DIR> d-------- C:\Program Files\Common Files\Adobe 2007-02-22 11:47 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Adobe (((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))) 2007-03-11 04:45 -------- d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\utorrent 2007-03-07 02:42 -------- d-------- C:\Program Files\ipod 2007-03-01 04:12 -------- d-------- C:\Program Files\dc++ 2007-02-22 15:53 -------- d--h----- C:\Program Files\installshield installation information 2007-02-22 15:52 -------- d-------- C:\Program Files\Common Files\installshield 2007-02-22 12:11 -------- d-------- C:\Program Files\divx 2007-02-21 16:00 -------- d-------- C:\Program Files\Common Files\ahead 2007-02-21 14:04 -------- d-------- C:\DOCUME~1\STEPHA~1\APPLIC~1\ahead 2007-01-31 23:56 823296 --a------ C:\WINDOWS\system32\divx_xx0c.dll 2007-01-31 23:56 823296 --a------ C:\WINDOWS\system32\divx_xx07.dll 2007-01-31 23:56 802816 --a------ C:\WINDOWS\system32\divx_xx11.dll 2007-01-31 23:56 639066 --a------ C:\WINDOWS\system32\divx.dll 2007-01-31 16:27 524288 --a------ C:\WINDOWS\system32\divxsm.exe 2007-01-30 18:15 118784 --a------ C:\WINDOWS\system32\divxcodecupdatechecker.exe 2007-01-30 00:03 36624 --------- C:\WINDOWS\system32\drivers\pxhelp20.sys 2007-01-30 00:03 3596288 --a------ C:\WINDOWS\system32\qt-dx331.dll 2007-01-30 00:03 200704 --a------ C:\WINDOWS\system32\ssldivx.dll 2007-01-30 00:03 1044480 --a------ C:\WINDOWS\system32\libdivx.dll 2007-01-29 23:56 73728 --a------ C:\WINDOWS\system32\dpl100.dll 2007-01-29 23:56 593920 --a------ C:\WINDOWS\system32\dpugui11.dll 2007-01-29 23:56 57344 --a------ C:\WINDOWS\system32\dpv11.dll 2007-01-29 23:56 53248 --a------ C:\WINDOWS\system32\dpugui10.dll 2007-01-29 23:56 344064 --a------ C:\WINDOWS\system32\dpus11.dll 2007-01-29 23:56 294912 --a------ C:\WINDOWS\system32\dpu11.dll 2007-01-29 23:56 294912 --a------ C:\WINDOWS\system32\dpu10.dll 2007-01-29 23:56 196608 --a------ C:\WINDOWS\system32\dtu100.dll 2007-01-17 10:43 16 --a------ C:\WINDOWS\popcinfo.dat (((((((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))) *Note* empty entries & legit default entries are not shown [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "CTFMON.EXE"="C:\\WINDOWS\\system32\\ctfmon.exe" "BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="\"C:\\Program Files\\Common Files\\Ahead\\Lib\\NMBgMonitor.exe\"" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "NvCplDaemon"="RUNDLL32.EXE NvQTwk,NvCplDaemon initialize" "HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe" "MediaFace Integration"="C:\\Program Files\\Fellowes\\MediaFACE 4.2\\SetHook.exe" "RemoteControl"="\"C:\\Program Files\\CyberLink\\PowerDVD\\PDVDServ.exe\"" "SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe" "NeroFilterCheck"="C:\\Program Files\\Common Files\\Ahead\\Lib\\NeroCheck.exe" "Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\"" "PWRISOVM.EXE"="C:\\Program Files\\PowerISO\\PWRISOVM.EXE" "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime" "iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\"" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI] "Installed"="1" "NoChange"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload] "WPDShServiceObj"="{AAA288BA-9A4C-45B0-95D7-94D524869DB5}" [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost] LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0 NetworkService REG_MULTI_SZ DnsCache\0\0 rpcss REG_MULTI_SZ RpcSs\0\0 imgsvc REG_MULTI_SZ StiSvc\0\0 termsvcs REG_MULTI_SZ TermService\0\0 HTTPFilter REG_MULTI_SZ HTTPFilter\0\0 DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0 WudfServiceGroup REG_MULTI_SZ WUDFSvc\0\0 Contents of the 'Scheduled Tasks' folder C:\WINDOWS\tasks\AppleSoftwareUpdate.job ******************************************************************** catchme 0.2 W |