![]() |
![]() |
![]() |
|||||
![]() |
![]() |
![]() |
![]() |
![]() |
|||
| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
|
| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
|
|||||||
| Resolved HJT Threads Resolved spyware and popup issues. |
|
|
Thread Tools |
|
|
#1 (permalink) |
|
Registered User
Join Date: Oct 2006
Posts: 79
OS: winxp
|
persistent rootkit and messenger service pop-ups
Hi,
I'm back! I posted here a few months ago and am still having problems. Originally, I sought help with the removal of x-cleaner and then to regain control of my computer back. I did two clean installs and ran into the same problems both times. First, when connected to the internet, I would get messenger service popups saying I had 55 critical system errors or that my registry was damaged or corrupted. The popups would instruct me to log onto certain websites such as: registryalert.com. helpfix.com, or registrycleanerxp.com to rid me of these popups. Ofcourse, I did not. I have dial up and it was taking considerable time to download my virus protection and explorer updates. I kept getting kicked off the computer. Once I got trend pc-cillin downloaded, it never worked. I tried to download ad-aware and run it and my computer went kafluwey! I couldn't connect to the internet anymore and something in my computer was trying to connect by itself. I had to take it to the shop. After two weeks, all they were able to do was remove the virus' and spyware programs. The said I had some devils, but gave me no particulars. When I got it home and tried to log on, I was unable to download websites. I would have blank screens. I decided to reinstall again. And I'm still getting messenger service pop-ups and got kicked off the internet when I tried to do the panda scan. Here's what I've been able to do so far: I downloaded pc-cillin from disk and ran it. It found no virus', but removed some spyware. logs below. I downloaded ad-aware with the vx2 tool and ran them. Adaware found 2 alexa items and some MRU list items, which I removed with the program. I also downloaded spyware blaster and spygaurd and have them running. Have tried doing two panda active scans and got kicked off both times. last time things got dicey, I got an "lsass.exe application error" which said "0x77f5234e" memory could not be written. Then my spygaurd program kicked in and said I had a BHO called toolbar trying to download. then i got kicked off. there must have been some changes made to my computer, because I had trouble logging on to the internet again and had to dial up from earthinlinks disk. I have windows xp with sp1 and I did manage to download sp1a. it took 6 hours, but I didn't get kicked off.... I downloaded comboscan and highjack this and ran them. logs below. When I was trying to do my panda scan, my pc-cillin was trying to update. the update stopped when i got kicked off, but when i looked at my trend's logs I saw it found two virus right around the time I thought it was updating....(log below). I will continue, cautiously, to download my updates for pc-cillin and do a panda scan, but I wanted to get this thread in in case I have trouble getting back on. Here's my logs so far: Trend: (took one spyware log taken out to shorten per request) "Virus Scan Logs","2007/02/17","GALAXY" "Time","Security Feature","Source Type","Virus Name","File Name","First Action","Second Action" "19:19","File Monitor","File","BKDR_SDBOT.GAA","C:\WINDOWS\system32\.exe","Quarantine Success","" "19:57","File Monitor","File","WORM_SDBOT.DYX","C:\WINDOWS\system32\TFTP3172","Quarantine Success","" "Spyware Scan Logs","2007/02/16","GALAXY" "Time","Area","Item Name","Detected Resource","Target","Action" "21:14","Bad Internet Browser Cookies","Cookie_2o7","Internet Explorer Cache","2o7.net","Detected" "21:14","Bad Internet Browser Cookies","Cookie_Tacoda","Internet Explorer Cache","tacoda.net","Detected" "21:14","Registry","TSPY_Clicker.CP","HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main","Search Page","Detected" "21:14","Registry","TSPY_Clicker.CP","HKU\S-1-5-21-602162358-2052111302-725345543-1004\Software\Microsoft\Internet Explorer\Main","Search Page","Detected" "21:14","Registry","TSPY_Clicker.CP","HKU\S-1-5-18\Software\Microsoft\Internet Explorer\Main","Search Page","Detected" "21:22","Bad Internet Browser Cookies","Cookie_2o7","Internet Explorer Cache","2o7.net","Quarantined" "21:22","Bad Internet Browser Cookies","Cookie_Tacoda","Internet Explorer Cache","tacoda.net","Quarantined" "21:22","Registry","TSPY_Clicker.CP","HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main","Search Page","Quarantined" "21:22","Registry","TSPY_Clicker.CP","HKU\S-1-5-21-602162358-2052111302-725345543-1004\Software\Microsoft\Internet Explorer\Main","Search Page","Quarantined" "21:22","Registry","TSPY_Clicker.CP","HKU\S-1-5-18\Software\Microsoft\Internet Explorer\Main","Search Page","Quarantined" "22:48","Your computer's memory","aawsepersonal.exe","C:\Documents and Settings\deborah stone\Desktop","aawsepersonal.exe","Detected" "22:53","Your computer's memory","vx2cleaner_inst.exe","C:\Documents and Settings\deborah stone\Desktop","vx2cleaner_inst.exe","Detected" "23:05","Your computer's memory","spywareblastersetup351.exe","C:\Documents and Settings\deborah stone\Desktop","spywareblastersetup351.exe","Detected" "23:05","Your computer's memory","is-N71PS.tmp","C:\DOCUME~1\DEBORA~1\LOCALS~1\Temp\is-0NV6C.tmp","is-N71PS.tmp","Detected" "23:05","Your computer's memory","spywareblaster.exe","C:\Program Files\SpywareBlaster","spywareblaster.exe","Detected" "23:12","Your computer's memory","spywareguardsetup.exe","C:\Documents and Settings\deborah stone\Desktop","spywareguardsetup.exe","Detected" "23:12","Your computer's memory","INS6B.tmp","C:\DOCUME~1\DEBORA~1\LOCALS~1\Temp","INS6B.tmp","Detected" "23:13","Internet Explorer plug-ins","C:\Program Files\SpywareGuard\dlprotect.dll","HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects","{4A368E80-174F-4872-96B5-0B27DDD11DB2}","Detected" "23:13","Your computer's startup software","C:\Program Files\SpywareGuard\sgmain.exe","C:\Documents and Settings\deborah stone\Start Menu\Programs\StartUp\SpywareGuard.lnk","C:\Program Files\SpywareGuard\sgmain.exe","Detected" "23:44","Your computer's memory","spybotsd14.exe","C:\Documents and Settings\deborah stone\Desktop","spybotsd14.exe","Detected" "23:44","Your computer's memory","is-QA8RD.tmp","C:\DOCUME~1\DEBORA~1\LOCALS~1\Temp\is-29QJ5.tmp","is-QA8RD.tmp","Detected" "23:44","Internet Explorer plug-ins","C:\Program Files\Spybot - Search & Destroy\SDHelper.dll","HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects","{53707962-6F74-2D53-2644-206D7942484F}","Detected" "23:45","Your computer's memory","SpybotSD.exe","C:\Program Files\Spybot - Search & Destroy","SpybotSD.exe","Detected" "23:58","Your computer's memory","update.exe","C:\Program Files\Spybot - Search & Destroy","update.exe","Detected" comboscan: ComboScan v20070212.14 run by deborah stone on 2007-02-17 at 19:42:31 Computer is in Normal Mode. -------------------------------------------------------------------------------- Successfully created restore point. Performed disk cleanup. -- HijackThis log (run as deborah stone.com) ------------------------------------ Logfile of HijackThis v1.99.1 Scan saved at 7:42:43 PM, on 2/17/2007 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\svchosts.exe C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe C:\WINDOWS\System32\lssas.exe C:\Program Files\Common Files\{1873997D-0702-1033-1002-020105290001}\Update.exe C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe C:\Program Files\EarthLink TotalAccess\TaskPanl.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe C:\Documents and Settings\deborah stone\Desktop\comboscan.exe C:\DOCUME~1\DEBORA~1\LOCALS~1\Temp\~hrjcqec.tmp\deborah stone.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/mor...on/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080 R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{38739~1\Bar888.dll O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe" O4 - HKLM\..\Run: [Local Security Authority Service] C:\WINDOWS\System32\lssas.exe O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe" O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1171679163515 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1171679115937 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O23 - Service: Client IP-IPX - Unknown owner - C:\WINDOWS\System32\svchosts.exe" -e mc-110-12-0000144 (file missing) O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe -- File Associations ------------------------------------------------------------ .bat - batfile - "%1" %* .chm - chm.file - "C:\WINDOWS\hh.exe" %1 .com - comfile - "%1" %* .exe - exefile - "%1" %* .hlp - hlpfile - %SystemRoot%\System32\winhlp32.exe %1 .inf - inffile - %SystemRoot%\System32\NOTEPAD.EXE %1 .ini - inifile - %SystemRoot%\System32\NOTEPAD.EXE %1 .js - JSFile - %SystemRoot%\System32\WScript.exe "%1" %* .lnk - lnkfile - {00021401-0000-0000-C000-000000000046} .pif - piffile - "%1" %* .reg - regfile - regedit.exe "%1" .scr - scrfile - "%1" /S .txt - txtfile - %SystemRoot%\system32\NOTEPAD.EXE %1 .vbs - VBSFile - %SystemRoot%\System32\WScript.exe "%1" %* -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------- 3 aeaudio - system32\drivers\aeaudio.sys 3 ati2mtaa - System32\DRIVERS\ati2mtaa.sys 3 basic2 - System32\DRIVERS\HSF_BSC2.sys 3 E100B (Intel(R) PRO Adapter Driver) - System32\DRIVERS\e100b325.sys 2 Fallback - System32\DRIVERS\HSF_FALL.sys 2 Fsks - System32\DRIVERS\HSF_FSKS.sys 3 hsf_msft - System32\DRIVERS\HSF_MSFT.sys 2 K56 - System32\DRIVERS\HSF_K56K.sys 3 MODEMCSA (Unimodem Streaming Filter Device) - system32\drivers\MODEMCSA.sys 1 OMCI - \SystemRoot\SYSTEM32\DRIVERS\OMCI.SYS 0 PCIIde - System32\DRIVERS\pciide.sys 3 Rksample - System32\DRIVERS\HSF_SAMP.sys 3 smwdm - system32\drivers\smwdm.sys 2 SoftFax - System32\DRIVERS\HSF_FAXX.sys 2 SpeakerPhone - System32\DRIVERS\HSF_SPKP.sys 3 tmcfw (Trend Micro Common Firewall Service) - System32\DRIVERS\TM_CFW.sys 2 tmcomm - \??\C:\WINDOWS\System32\drivers\tmcomm.sys 2 tmmbd (Trend Micro MBD Driver) - System32\DRIVERS\tm_mbd_c.sys 2 Tmpreflt - System32\drivers\Tmpreflt.sys 1 tmtdi (Trend Micro TDI Driver) - System32\DRIVERS\tmtdi.sys 2 tmxpflt - System32\drivers\TmXPFlt.sys 2 Tones - System32\DRIVERS\HSF_TONE.sys 3 usbccgp (Microsoft USB Generic Parent Driver) - System32\DRIVERS\usbccgp.sys 3 usbehci (Microsoft USB 2.0 Enhanced Host Controller Miniport Driver) - System32\DRIVERS\usbehci.sys 3 usbprint (Microsoft USB PRINTER Class) - System32\DRIVERS\usbprint.sys 2 V124 - System32\DRIVERS\HSF_V124.sys 2 Vsapint - System32\drivers\VsapiNT.sys -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- 2 Client IP-IPX - "C:\WINDOWS\System32\svchosts.exe" -e mc-110-12-0000144 2 PcCtlCom (Trend Micro Central Control Component) - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe 3 PcScnSrv (Trend Micro Protection Against Spyware ) - "C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe" 3 SCardDrv (Smart Card Helper) - %SystemRoot%\System32\SCardSvr.exe 2 Tmntsrv (Trend Micro Real-time Service) - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe 2 TmPfw (Trend Micro Personal Firewall) - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe 2 tmproxy (Trend Micro Proxy Service) - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe 2 uploadmgr (Upload Manager) - %SystemRoot%\System32\svchost.exe -k netsvcs 2 WmdmPmSp (Portable Media Serial Number) - %SystemRoot%\System32\svchost.exe -k netsvcs -- Files created between 2007-01-17 and 2007-02-17 ------------------------------ 2007-02-17 19:42:39 0 d-------- C:\Program Files\HijackThis<HIJACK~1> 2007-02-17 19:30:06 0 d-------- C:\Program Files\Common Files\{1873997D-0702-1033-1002-020105290001}<{18739~1> 2007-02-17 19:28:40 0 d-------- C:\Program Files\Common Files\{3873997D-0702-1033-1002-020105290001}<{38739~1> 2007-02-17 19:28:38 2560 --a------ C:\WINDOWS\System32\unsvchosts.exe<UNSVCH~1.EXE><Unsigned: n/a> 2007-02-17 19:28:38 36864 --a------ C:\WINDOWS\System32\svchosts.exe<Unsigned: n/a> 2007-02-17 19:25:52 90437 --a------ C:\WINDOWS\System32\mc-110-12-0000144.exe<MC-110~1.EXE><Unsigned: n/a> 2007-02-17 19:03:32 13728 --a------ C:\WINDOWS\System32\setup_57320.exe<SETUP_~1.EXE><Unsigned: n/a> 2007-02-17 18:17:10 0 d-------- C:\WINDOWS\Prefetch 2007-02-17 18:13:24 0 d-------- C:\WINDOWS\ServicePackFiles<SERVIC~1> 2007-02-17 18:13:24 0 d-------- C:\WINDOWS\ehome 2007-02-17 18:13:23 450176 -----n--- C:\WINDOWS\System32\drivers\ati2mtag.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:22 34735 -----n--- C:\WINDOWS\System32\drivers\atinxsxx.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:22 29455 -----n--- C:\WINDOWS\System32\drivers\atinxbxx.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:22 36463 -----n--- C:\WINDOWS\System32\drivers\atintuxx.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:22 21343 -----n--- C:\WINDOWS\System32\drivers\atinttxx.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:22 26367 -----n--- C:\WINDOWS\System32\drivers\atinsnxx.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:22 63663 -----n--- C:\WINDOWS\System32\drivers\atinrvxx.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:22 30671 -----n--- C:\WINDOWS\System32\drivers\atinraxx.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:22 12047 -----n--- C:\WINDOWS\System32\drivers\atinpdxx.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:22 11615 -----n--- C:\WINDOWS\System32\drivers\atinmdxx.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:22 56591 -----n--- C:\WINDOWS\System32\drivers\atinbtxx.sys<Signed: ATI Technologies Inc.> 2007-02-17 18:13:21 921475 -----n--- C:\WINDOWS\System32\ati3d2ag.dll<Signed: ATI Technologies Inc. > 2007-02-17 18:13:21 844675 -----n--- C:\WINDOWS\System32\ati3d1ag.dll<Signed: ATI Technologies Inc. > 2007-02-17 18:13:21 202496 -----n--- C:\WINDOWS\System32\ati2dvag.dll<Signed: ATI Technologies Inc.> 2007-02-17 10:30:48 0 d-------- C:\WINDOWS\System32\ActiveScan<ACTIVE~1> 2007-02-17 10:21:56 1168 --a------ C:\WINDOWS\mozver.dat 2007-02-17 10:07:15 0 --a------ C:\WINDOWS\nsreg.dat 2007-02-17 10 54 0 d-------- C:\Program Files\Mozilla Firefox<MOZILL~1>2007-02-17 09:11:43 0 d-------- C:\WINDOWS\System32\NtmsData 2007-02-17 08:50:15 0 d-------- C:\Documents and Settings\Administrator\Application Data\Lavasoft 2007-02-17 08:49:55 524288 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT 2007-02-16 23:44:54 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy<SPYBOT~1> 2007-02-16 23:13:18 0 d-------- C:\Program Files\SpywareGuard<SPYWAR~2> 2007-02-16 23:05:12 118784 --a------ C:\WINDOWS\System32\MSSTDFMT.DLL<Unsigned: Microsoft Corporation> 2007-02-16 23:05:12 0 d-------- C:\Program Files\SpywareBlaster<SPYWAR~1> 2007-02-16 22:49:13 0 d-------- C:\Documents and Settings\deborah stone\Application Data\Lavasoft 2007-02-16 22:49:08 0 d-------- C:\Program Files\Lavasoft 2007-02-16 22:48:48 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard<WISEIN~1> 2007-02-16 22:11:42 0 d-------- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage<WINDOW~1> 2007-02-16 21:54:44 0 d-------- C:\WINDOWS\System32\PreInstall<PREINS~1> 2007-02-16 21:54:40 0 d--h----- C:\WINDOWS\$hf_mig$ 2007-02-16 21:53:53 0 d-------- C:\WINDOWS\System32\bits 2007-02-16 21:25:46 0 d-------- C:\WINDOWS\SoftwareDistribution<SOFTWA~1> 2007-02-16 21:10:21 101376 --a------ C:\WINDOWS\System32\drivers\tm_mbd_c.sys<Unsigned: Trend Micro Inc.> 2007-02-16 21:10:20 281600 --a------ C:\WINDOWS\System32\drivers\TM_CFW.sys<Signed: Trend Micro Inc.> 2007-02-16 21:09:53 0 d-------- C:\Program Files\Trend Micro<TRENDM~1> 2007-02-16 21:09:53 0 d-------- C:\Documents and Settings\All Users\Application Data\Trend Micro<TRENDM~1> 2007-02-16 21 58 0 d-------- C:\Program Files\Sophos2007-02-16 21:03:24 0 d---s---- C:\Documents and Settings\deborah stone\UserData 2007-02-16 20:57:30 0 d-------- C:\Documents and Settings\deborah stone\Application Data\EarthLink Toolbar<EARTHL~2> 2007-02-16 20:54:42 0 d-------- C:\Documents and Settings\deborah stone\Application Data\Earthlink<EARTHL~1> 2007-02-16 20:52:24 0 d-------- C:\Program Files\EarthLink TotalAccess<EARTHL~1> 2007-02-16 20:50:28 0 d-------- C:\Program Files\UIU 2007-02-16 20:38:29 0 d-------- C:\Program Files\Common Files\Hewlett-Packard<HEWLET~1> 2007-02-16 20:37:34 0 d-------- C:\Program Files\Hewlett-Packard<HEWLET~1> 2007-02-16 20:30:35 53248 --a------ C:\WINDOWS\System32\Prounstl.exe<Signed: Intel Corporation> 2007-02-16 20:30:35 23040 --a------ C:\WINDOWS\System32\IntelNic.dll<Signed: Intel Corporation> 2007-02-16 20:30:35 139776 --a------ C:\WINDOWS\System32\drivers\e100b325.sys<Signed: Intel Corporation> 2007-02-16 20:29:38 3744 --a------ C:\WINDOWS\System32\drivers\smsens.sys<Signed: Analog Devices, Inc.> 2007-02-16 20:29:38 4816 --a------ C:\WINDOWS\System32\drivers\aeaudio.sys<Signed: Andrea Electronics Corporation> 2007-02-16 20:29:37 45056 --a------ C:\WINDOWS\System32\DSndUp.exe<Unsigned: Analog Devices Inc.> 2007-02-16 20:29:37 545208 --a------ C:\WINDOWS\System32\drivers\smwdm.sys<Signed: Analog Devices, Inc.> 2007-02-16 20:29:37 45056 --a------ C:\WINDOWS\System32\CleanUp.exe<Unsigned: adi> 2007-02-16 20:29:37 720896 --a------ C:\WINDOWS\System32\a3d.dll<Signed: Sensaura Ltd> 2007-02-16 20:29:37 0 d-------- C:\Program Files\Analog Devices<ANALOG~1> 2007-02-16 20:28:58 4557 -----n--- C:\WINDOWS\System32\atiicdxx.sys<Unsigned: ATI Technologies Inc.> 2007-02-16 20:28:45 295168 --a------ C:\WINDOWS\System32\drivers\ati2mtaa.sys<Signed: ATI Technologies Inc.> 2007-02-16 20:28:45 1175642 --a------ C:\WINDOWS\System32\atioglaa.dll<Signed: ATI Technologies Inc.> 2007-02-16 20:28:45 98304 --a------ C:\WINDOWS\System32\atiiprxx.exe<Signed: ATI Technologies Inc.> 2007-02-16 20:28:45 229376 --a------ C:\WINDOWS\System32\atiiiexx.dll<Signed: ATI Technologies Inc.> 2007-02-16 20:28:45 102400 --a------ C:\WINDOWS\System32\Atiidtxx.dll<Signed: ATI Technologies Inc.> 2007-02-16 20:28:45 45056 --a------ C:\WINDOWS\System32\atiicpxx.dll<Signed: ATI Technologies Inc.> 2007-02-16 20:28:45 327774 --a------ C:\WINDOWS\System32\atiicdxx.dll<Signed: ATI Technologies Inc.> 2007-02-16 20:28:45 40960 --a------ C:\WINDOWS\System32\Ati2mdxx.exe<Signed: ATI Technologies, Inc.> 2007-02-16 20:28:45 318080 --a------ C:\WINDOWS\System32\ati2dvaa.dll<Signed: ATI Technologies Inc.> 2007-02-16 20:27:48 0 d--hs---- C:\RECYCLER 2007-02-16 20:25:17 0 d-------- C:\Program Files\Intel 2007-02-16 20:24:57 0 d-------- C:\WINDOWS\System32\ReinstallBackups<REINST~1> 2007-02-16 20:23:43 176128 --a------ C:\WINDOWS\System32\RcdScan.dll<Unsigned: Dell Computer Corporation> 2007-02-16 20:23:43 446464 -ra------ C:\WINDOWS\System32\hhactivex.dll<HHACTI~1.DLL><Unsigned: Blue Sky Software Corporation.> 2007-02-16 20:23:41 89360 --a------ C:\WINDOWS\System32\VB5DB.DLL<Unsigned: Microsoft Corporation> 2007-02-16 20:23:40 13632 -----n--- C:\WINDOWS\System32\drivers\omci.sys<Unsigned: Dell Computer Corporation> 2007-02-16 20:23:40 0 d--h----- C:\Program Files\InstallShield Installation Information<INSTAL~1> 2007-02-16 20:23:34 0 d-------- C:\Program Files\Common Files\InstallShield<INSTAL~1> 2007-02-16 20:22:13 0 d--hs---- C:\WINDOWS\Installer<INSTAL~1> 2007-02-16 20:21:57 1310720 --ah----- C:\Documents and Settings\deborah stone\NTUSER.DAT 2007-02-16 20:20:57 0 d--hs---- C:\System Volume Information<SYSTEM~1> 2007-02-16 20:20:56 229376 --ah----- C:\Documents and Settings\LocalService\NTUSER.DAT 2007-02-16 20:20:55 229376 --ah----- C:\Documents and Settings\NetworkService\NTUSER.DAT 2007-02-16 20:18:12 0 d-------- C:\WINDOWS\System32\xircom 2007-02-16 20:18:12 0 d-------- C:\Program Files\microsoft frontpage<MICROS~1> 2007-02-16 20:18:09 229376 ---h----- C:\Documents and Settings\Default User\NTUSER.DAT 2007-02-16 20:18:09 0 d-------- C:\DELL 2007-02-16 20:18:00 0 -rahs---- C:\MSDOS.SYS<Unsigned: n/a> 2007-02-16 20:18:00 0 -rahs---- C:\IO.SYS<Unsigned: n/a> 2007-02-16 20:18:00 0 --a------ C:\CONFIG.SYS<Unsigned: n/a> 2007-02-16 20:18:00 0 --a------ C:\AUTOEXEC.BAT 2007-02-16 20:17:07 0 d--hs---- C:\Documents and Settings\All Users\DRM 2007-02-16 20:16:58 0 dr------- C:\WINDOWS\Offline Web Pages<OFFLIN~1> 2007-02-16 20:16:58 0 d---s---- C:\WINDOWS\Downloaded Program Files<DOWNLO~1> 2007-02-16 20:16:30 0 d-------- C:\WINDOWS\System32\DirectX 2007-02-16 20:15:55 28672 --a------ C:\WINDOWS\System32\isrdbg32.dll<Signed: Intel Corporation> 2007-02-16 20:15:49 0 d---s---- C:\WINDOWS\Tasks 2007-02-16 20:15:46 0 d-------- C:\Program Files\Common Files\MSSoap 2007-02-16 20:15:42 0 d-------- C:\WINDOWS\System32\Macromed 2007-02-16 20:15:42 0 d-------- C:\WINDOWS\srchasst 2007-02-16 20:15:40 0 d-------- C:\Program Files\Movie Maker<MOVIEM~1> 2007-02-16 20:15:37 0 d-------- C:\WINDOWS\PCHealth 2007-02-16 20:15:36 0 d-------- C:\WINDOWS\System32\Restore 2007-02-16 20:15:22 21640 --a------ C:\WINDOWS\System32\emptyregdb.dat<EMPTYR~1.DAT> 2007-02-16 20:15:06 0 d-------- C:\WINDOWS\Registration<REGIST~1> 2007-02-16 20:14:37 0 d--h----- C:\Program Files\WindowsUpdate<WINDOW~3> 2007-02-16 20:14:37 0 d-------- C:\Program Files\Online Services<ONLINE~1> 2007-02-16 20:14:31 0 d-------- C:\Program Files\Messenger<MESSEN~1> 2007-02-16 20:14:27 0 d-------- C:\Program Files\MSN Gaming Zone<MSNGAM~1> 2007-02-16 20:14:20 489984 --a------ C:\WINDOWS\System32\hypertrm.dll<Signed: Hilgraeve, Inc.> 2007-02-16 20:14:20 44544 --a------ C:\WINDOWS\System32\hticons.dll<Signed: Hilgraeve, Inc.> 2007-02-16 20:14:10 1161 --a------ C:\WINDOWS\System32\usrlogon.cmd 2007-02-16 20:13:57 0 d-------- C:\Program Files\Windows NT<WINDOW~1> 2007-02-16 20:13:54 0 d-------- C:\WINDOWS\System32\MsDtc 2007-02-16 20:13:54 0 d-------- C:\WINDOWS\System32\Com 2007-02-16 15:09:27 9759 --a------ C:\WINDOWS\System32\HSF_INST.dll<Signed: Conexant> 2007-02-16 15:09:27 488383 --a------ C:\WINDOWS\System32\drivers\HSF_V124.sys<Signed: Conexant> 2007-02-16 15:09:27 50751 --a------ C:\WINDOWS\System32\drivers\HSF_TONE.sys<Signed: Conexant> 2007-02-16 15:09:27 73279 --a------ C:\WINDOWS\System32\drivers\HSF_SPKP.sys<Signed: Conexant> 2007-02-16 15:09:27 44863 --a------ C:\WINDOWS\System32\drivers\HSF_SOAR.sys<Signed: Conexant> 2007-02-16 15:09:27 57471 --a------ C:\WINDOWS\System32\drivers\HSF_SAMP.sys<Signed: Conexant> 2007-02-16 15:09:27 542879 --a------ C:\WINDOWS\System32\drivers\HSF_MSFT.sys<Signed: Conexant> 2007-02-16 15:09:27 391199 --a------ C:\WINDOWS\System32\drivers\HSF_K56K.sys<Signed: Conexant> 2007-02-16 15:09:27 115807 --a------ C:\WINDOWS\System32\drivers\HSF_FSKS.sys<Signed: Conexant> 2007-02-16 15:09:27 199711 --a------ C:\WINDOWS\System32\drivers\HSF_FAXX.sys<Signed: Conexant> 2007-02-16 15:09:27 289887 --a------ C:\WINDOWS\System32\drivers\HSF_FALL.sys<Signed: Conexant> 2007-02-16 15:09:27 67167 --a------ C:\WINDOWS\System32\drivers\HSF_BSC2.sys<Signed: Conexant> 2007-02-16 15:09:27 150239 --a------ C:\WINDOWS\System32\drivers\HSF_AMOS.sys<Signed: Conexant> 2007-02-16 15:08:13 0 d-------- C:\Program Files\Common Files\ODBC 2007-02-16 15:08:10 0 dr------- C:\Program Files<PROGRA~1> 2007-02-16 15:08:10 0 d-------- C:\Program Files\Common Files\SpeechEngines<SPEECH~1> 2007-02-16 15:07:59 24661 --a------ C:\WINDOWS\System32\spxcoins.dll<Signed: Perle Systems Ltd.> 2007-02-16 15:07:59 103424 --a------ C:\WINDOWS\System32\EqnClass.Dll<Signed: Equinox Systems Inc.> 2007-02-16 15:07:59 85020 --a------ C:\WINDOWS\System32\dgsetup.dll<Signed: Digi International> 2007-02-16 15:07:59 176157 --a------ C:\WINDOWS\System32\dgrpsetu.dll<Signed: Digi International, Inc.> 2007-02-16 15:07:49 0 dr------- C:\Documents and Settings\All Users\Documents<DOCUME~1> 2007-02-16 15:07:36 0 d-------- C:\WINDOWS\System32\CatRoot2 2007-02-16 15:07:36 0 d-------- C:\WINDOWS\System32\CatRoot 2007-02-16 15:07:15 0 d-------- C:\Documents and Settings<DOCUME~1> 2007-02-16 15:03:03 0 d-------- C:\WINDOWS 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\WinSxS 2007-02-16 15:03:03 0 dr------- C:\WINDOWS\Web 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\twain_32 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\system32 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\wins 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\wbem 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\usmt 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\spool 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\ShellExt 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\Setup 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\ras 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\oobe 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\npp 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\mui 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\inetsrv 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\IME 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\icsxml 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\ias 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\export 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\drivers 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\drivers\etc 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\drivers\disdn 2007-02-16 15:03:03 0 dr-hs--c- C:\WINDOWS\System32\dllcache 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\dhcp 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\config 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\3com_dmi 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\3076 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\2052 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\1054 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\1042 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\1041 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\1037 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\1033 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\1031 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\1028 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\System32\1025 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\system 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\security 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\Resources<RESOUR~1> 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\repair 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\mui 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\msapps 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\msagent 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\Media 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\java 2007-02-16 15:03:03 0 d--h----- C:\WINDOWS\inf 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\ime 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\Help 2007-02-16 15:03:03 0 dr--s---- C:\WINDOWS\Fonts 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\Driver Cache<DRIVER~1> 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\Debug 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\Cursors 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\Connection Wizard<CONNEC~1> 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\Config 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\AppPatch 2007-02-16 15:03:03 0 d-------- C:\WINDOWS\addins -- Find3M Report ---------------------------------------------------------------- 2007-02-17 10:22:59 0 d-------- C:\Documents and Settings\deborah stone\Application Data\Macromedia<MACROM~1> 2007-02-17 10:07:05 0 d-------- C:\Documents and Settings\deborah stone\Application Data\Mozilla 2007-02-16 22:19:07 0 d---s---- C:\Documents and Settings\deborah stone\Application Data\Microsoft<MICROS~1> 2007-02-16 20:22:10 0 d-------- C:\Documents and Settings\deborah stone\Application Data\Identities<IDENTI~1> 2007-02-16 15:07:49 62 --ahs---- C:\Documents and Settings\deborah stone\Application Data\desktop.ini -- Registry Dump ---------------------------------------------------------------- [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "SpySweeper"="" "OE"="\"C:\\Program Files\\Trend Micro\\Internet Security 2007\\TMAS_OE\\TMAS_OEMon.exe\"" "E6TaskPanel"="\"C:\\Program Files\\EarthLink TotalAccess\\TaskPanl.exe\" -winstart" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "pccguide.exe"="\"C:\\Program Files\\Trend Micro\\Internet Security 2007\\pccguide.exe\"" "Local Security Authority Service"="C:\\WINDOWS\\System32\\lssas.exe" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks] "{81559C35-8464-49F7-BB0E-07A383BEF910}"="" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run] "{1873997D-0702-1033-1002-020105290001}"="\"C:\\Program Files\\Common Files\\{1873997D-0702-1033-1002-020105290001}\\Update.exe\" mc-110-12-0000144" [HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer] [HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer\Run] "{1873997D-0702-1033-1002-020105290001}"="\"C:\\Program Files\\Common Files\\{1873997D-0702-1033-1002-020105290001}\\Update.exe\" mc-110-12-0000144" [HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer] [HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer\Run] "{1873997D-0702-1033-1002-020105290001}"="\"C:\\Program Files\\Common Files\\{1873997D-0702-1033-1002-020105290001}\\Update.exe\" mc-110-12-0000144" [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost] LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0 NetworkService REG_MULTI_SZ DnsCache\0\0 rpcss REG_MULTI_SZ RpcSs\0\0 imgsvc REG_MULTI_SZ StiSvc\0\0 termsvcs REG_MULTI_SZ TermService\0\0 *newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_CLIENT_IP-IPX -- End of ComboScan: finished at 2007-02-17 at 19:45:14 ------------------------- ComboScan v20070212.14 run by deborah stone on 2007-02-17 at 19:42:31 Supplementary logfile - please post this as an attachment with your post. -------------------------------------------------------------------------------- -- System Information ----------------------------------------------------------- Microsoft Windows XP Home Edition (build 2600) SP 1.0 Architecture: X86; Language: English CPU 0: Intel(R) Pentium(R) 4 CPU 1.80GHz Percentage of Memory in Use: 51% Physical Memory (total/avail): 511 MiB / 250.25 MiB Pagefile Memory (total/avail): 1250.19 MiB / 1037.05 MiB Virtual Memory (total/avail): 2047.88 MiB / 2006.11 MiB A: is Removable (No Media) C: is Fixed (NTFS) - 55.84 GiB total, 52.01 GiB free. D: is CDROM (No Media) -- Security Center -------------------------------------------------------------- AUOptions is not configured. Windows Internal Firewall is unknown. -- Environment Variables -------------------------------------------------------- ALLUSERSPROFILE=C:\Documents and Settings\All Users APPDATA=C:\Documents and Settings\deborah stone\Application Data CLIENTNAME=Console CommonProgramFiles=C:\Program Files\Common Files COMPUTERNAME=GALAXY ComSpec=C:\WINDOWS\system32\cmd.exe HOMEDRIVE=C: HOMEPATH=\Documents and Settings\deborah stone LOGONSERVER=\\GALAXY NUMBER_OF_PROCESSORS=1 OS=Windows_NT Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE=x86 PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 7, GenuineIntel PROCESSOR_LEVEL=15 PROCESSOR_REVISION=0207 ProgramFiles=C:\Program Files PROMPT=$P$G SESSIONNAME=Console SystemDrive=C: SystemRoot=C:\WINDOWS TEMP=C:\DOCUME~1\DEBORA~1\LOCALS~1\Temp TMP=C:\DOCUME~1\DEBORA~1\LOCALS~1\Temp USERDOMAIN=GALAXY USERNAME=deborah stone USERPROFILE=C:\Documents and Settings\deborah stone windir=C:\WINDOWS -- User Profiles ---------------------------------------------------------------- deborah stone (admin) Administrator (admin) -- Add/Remove Programs ---------------------------------------------------------- --> MsiExec.exe /I{95D9B4D8-B091-4fab-80EA-313EB4B82FD6} --> MsiExec.exe /I{EB997E90-5EB0-4eb5-90D0-90B1D2F0CA03} --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf Ad-Aware SE Personal --> MsiExec.exe /X{78CC3BAB-DE2A-4FB4-8FBB-E4DADDC26747} ATI Display Driver --> rundll32 C:\WINDOWS\System32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean Bar888 --> C:\Program Files\Common Files\{3873997D-0702-1033-1002-020105290001}\UnInstall.exe Dell ResourceCD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D78653C3-A8FF-415F-92E6-D774E634FF2D}\setup.exe" EarthLink Software --> "C:\Program Files\EarthLink TotalAccess\uninstll.exe" /W Intel(R) PRO Ethernet Adapter and Software --> Prounstl.exe Lavasoft VX2 Cleaner --> C:\PROGRA~1\Lavasoft\AD-AWA~1\Plugins\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\Plugins\INSTALL.LOG Mozilla Firefox (2.0.0.1) --> C:\Program Files\Mozilla Firefox\uninstall\uninst.exe Panda ActiveScan --> C:\WINDOWS\System32\ASUninst.exe Panda ActiveScan SoundMAX --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\setup.exe" Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe" SpywareBlaster v3.5.1 --> "C:\Program Files\SpywareBlaster\unins000.exe" SpywareGuard v2.2 --> "C:\Program Files\SpywareGuard\unins000.exe" Trend Micro PC-cillin Internet Security 2007 --> msiexec.exe /i {BB4B6355-D38A-492C-873B-A1B2CF6C3832} Trend Micro PC-cillin Internet Security 2007 --> MsiExec.exe /X{BB4B6355-D38A-492C-873B-A1B2CF6C3832} -- End of ComboScan: finished at 2007-02-17 at 19:45:14 ------------------------- Hope you can help me fix this bug. thanks. db |
|
|
|
|
#2 (permalink) |
|
Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 3,571
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
|
Hello dbstone & welcome back.
I am sorry to be the bearer of bad news but I must make you aware of the seriousness of one of the infections on your computer. You have an SDBot infection that drops a RootKit. This combination pretty much gives the infection and the people behind it full control of your computer to do whatever they want with it. As such... and you've probably figured this out... your computer has been totally compromised. You have two choices... 1. Format your Hard Drive and reinstall Windows. This is probably your wisest choice as it would totally eliminate the infection and any additional damage done by it. 2. We can clean the infections. But even with doing so I, unfortunately, cannot guarantee the security of your computer afterwards as I have no way of knowing what other damage has been done by the RootKit/RAT. Please read these for more information and let me know which route you wish to go with: Danger: Remote Access Trojans http://www.microsoft.com/technet/security/...o/virusrat.mspx When should I re-format? How should I reinstall? http://www.dslreports.com/faq/10063 How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? http://www.dslreports.com/faq/10451
__________________
My services are free. However, you can donate to TSF to help keep it running and prospering. ASAP ![]()
|
|
|
|
|
#3 (permalink) |
|
Registered User
Join Date: Oct 2006
Posts: 79
OS: winxp
|
Hi
ok, i'm puzzled though, I've reinstalled three times and still have this virus. I've also paid good money to a computer shop and still have this virus. the reinstalls themselves, I believe are problematic as I have dial up. Everytime I reinstall, I wipe out all the protection and updates I've built into my system. then in an effort to download them again, I get reinfected. Is there any way around this? db ps- here is what ive done, or found out since I last wrote: I got rid of the messenger service popups with a program called "shoot the messenger"... and pc cillin has found a PE_Generic viurs in my lassas.exe file that it can't remove or quaranteen |
|
|
|
|
#4 (permalink) | |
|
Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 3,571
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
|
Hi again,
Quote:
http://www.microsoft.com/windowsxp/d...s/default.mspx Once you have the Windows installed with all its patches, install the antivirus and the firewall using the flash drive/CD where you've downloaded them earlier, before you connect to the internet. Then, you can connect to the internet and update your system. If you don't have any sensitive information on the computer and do not use it for banking, we can attempt to clean it. You might like to print these so that you can have access to them at all times: 1. Download AVG Anti-Spyware from HERE
====================================== Make sure that you can see hidden files · Click Start · Open My Computer · Select the Tools menu and click Folder Options · Select the View Tab · Under the Hidden files and folders heading select Show hidden files and folders · Uncheck the Hide protected operating system files (recommended) option · Click Yes to confirm · Click OK ** These files are hidden to stop you accidentally removing something important. It is advisable to hide them again after fixing your computer. ** ====================================== Please download Brute Force Uninstaller to your desktop.
Save it in the same folder you made earlier (c:BFU). Do not do anything with these yet! ====================================== Download SDFix and save it to your Desktop. Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows Directory, typically C:\SDFix) ====================================== Please then reboot your computer in Safe Mode by doing the following :
Then, please go to Start > My Computer and navigate to the C:BFU folder.
====================================== Next, still in Safe Mode:
IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
====================================== Please post me a new hijackthis log and the logs from c:\BFU\log.txt , the Report.txt and the AVG Anti Spyware log.
__________________
My services are free. However, you can donate to TSF to help keep it running and prospering. ASAP ![]()
|
|
|
|
|
|
#5 (permalink) |
|
Registered User
Join Date: Oct 2006
Posts: 79
OS: winxp
|
Hi amateur,
I think I understand from he materials you gave me to read that even if i copy my updates to cd or jump drive, I might be saving the virus or alterations with them. I think i'm going to try getting rid of the virus first. then if need be, reinstall. I'll order a cd of sp2 from microsoft just in case. If need be, how can I save the updates I've downloaded for windows and pc-cillin already? I'm rather new at this. the only time I use my computer for sensitive stuff is to view my banking account, which I think i've refrained from doing since I've reinstalled. I'll change my passwords and etc later. Is there a danger of someone remotely accessing my e-mail? I have passwords, etc, saved there. db |
|
|
|
|
#6 (permalink) | ||
|
Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 3,571
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
|
Quote:
Quote:
![]()
__________________
My services are free. However, you can donate to TSF to help keep it running and prospering. ASAP ![]()
|
||
|
|
|
|
#7 (permalink) |
|
Registered User
Join Date: Oct 2006
Posts: 79
OS: winxp
|
Hello,
ok. here are the logs I have. Unfortunately, i can't find a log for bfu. I've searched files and folders for c:\bfu\log.txt and found nothing. I also don't have a log for avg- it said there were no reports although it did find something that had backdoor in the name...and it deleted what it found rather than quaranteening them, even though my chosen action was to quaranteen per your instructions. Here's the logs I do have and hope their helpful. SDFix: Version 1.66 Run by deborah stone - Sun 02/18/2007 @ 14:04:15.39 Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix Safe Mode: Checking Services: Name: Client IP-IPX Path: "C:\WINDOWS\System32\svchosts.exe" -e mc-110-12-0000144 Client IP-IPX Deleted Restoring Windows Registry Entries Restoring Default Hosts File Rebooting... Normal Mode: Checking Files: Below files will be copied to Backups folder then removed: C:\WINDOWS\system32\i - Deleted C:\WINDOWS\system32\setup_57320.exe - Deleted C:\WINDOWS\system32\TFTP2036 - Deleted C:\WINDOWS\system32\TFTP3052 - Deleted C:\WINDOWS\system32\TFTP3568 - Deleted C:\WINDOWS\system32\TFTP3792 - Deleted C:\WINDOWS\system32\TFTP396 - Deleted ADS Check: C:\WINDOWS\system32 No streams found. Final Check: Remaining Services: ------------------ Remaining Files: --------------- Backups Folder: - C:\SDFix\backups\backups.zip Checking For Files with Hidden Attributes : C:\WINDOWS\system32\qirewt.exe C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\1.tmp C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\2D.tmp C:\Program Files\Trend Micro\Internet Security 2007\Quarantine\E.tmp C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\09a5679abc8f910f48af2100a235af8d\BIT1D.tmp Add/Remove Programs List: ATI Display Driver AVG Anti-Spyware 7.5 EarthLink Software hp instant support HP Photo and Imaging 2.0 - hp officejet 6100 series Lavasoft VX2 Cleaner Mozilla Firefox (2.0.0.1) Panda ActiveScan Intel(R) PRO Ethernet Adapter and Software Spybot - Search & Destroy 1.4 SpywareBlaster v3.5.1 SpywareGuard v2.2 Trend Micro PC-cillin Internet Security 2007 hp officejet 6100 series EarthLink Spyware Blocker ELNBonus EarthLink Setup EarthLink Redistributed EarthLink FastLane EarthLink Common EarthLink Toolbar HP Photo and Imaging 2.0 - All-in-One Drivers Ad-Aware SE Personal EarthLink Update Manager EarthLink MailBox HP Photo and Imaging 2.0 - All-in-One EarthLink TaskPanel HP Memories Disc Microsoft XML Parser Trend Micro PC-cillin Internet Security 2007 Dell ResourceCD EarthLink IM EarthLink Webspace Deal Info SoundMAX EarthLink Accelerator Finished Logfile of HijackThis v1.99.1 Scan saved at 2:29:33 PM, on 2/18/2007 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\HijackThis\hijackthis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/mor...on/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe" O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe" O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: officejet 6100.lnk = ? O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1171679163515 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1171679115937 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe thanks. I'll be staying offline as much as possible until I hear from you that I am cleared. db |
|
|
|
|
#8 (permalink) | |
|
Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 3,571
OS: XP Home SP3, XP MCE SP3, XP Pro SP3
|
Hi, Thanks for the logs. SDFix seems to have worked. Quote:
Scan with HijackThis and put a checkmark against the following entries: R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) You have the following O6 line indicating some restriction on the IE/Control Panel access rights. Unless that is intentional by an administrator or program like Spybot or StartPage Guard , you can check that line too if you wish. O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present Make sure that all windows/applications, etc are closed before you click on "fix checked". Exit HijackThis. ============================= Update AVG Anti Spyware before you boot into Safe Mode. ============================= Boot into Safe Mode following my earlier instructions. ============================= Using Windows Explorer (right click on start, click on Explore) navigate to the following file and delete it if found. (Make sure that your hidden files are still visible). C:\WINDOWS\system32\qirewt.exe ============================== Still in Safe Mode, scan with AVG Anti Spyware (if you were unable to find the previous report). Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
|