"Task Manager has been disabled by the Administrator"

Keener2.5 · 11-25-2006, 12:01 PM

Computer has been running real slow tried a few different programs and its a little better. However when I press control alt delete it says "Task Manager has been disabled by the Administrator", even though I'm the Admin... It also has been changing my windows expolorer view settings etc. Internet has been super flakey as well.

Thanks!
-Brian

Logfile of HijackThis v1.99.1
Scan saved at 10:52:25 AM, on 11/25/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\ACS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec\Ghost\ngserver.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe
C:\Program Files\Symantec\Ghost\bin\dbserv.exe
C:\Program Files\Symantec\Ghost\bin\rteng7.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\System32\WgaTray.exe
C:\WINDOWS\System32\wuauclt.exe
C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgamsvr.exe
C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgemc.exe
C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgupsvc.exe
C:\Documents and Settings\Not You\Desktop\avg\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\explorer.exe
C:\Program Files\WinAce\WinAce.exe
C:\DOCUME~1\NOTYOU~1\LOCALS~1\Temp\~AceTemp\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 168.12.19.91
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 212.138.64.142:80
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {FE62496B-A72F-69C0-DB12-3AEDD60E082E} - C:\WINDOWS\msgk32.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] "C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe"
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe"
O4 - HKLM\..\Run: [Pinger] "c:\toshiba\ivp\ism\pinger.exe" /run
O4 - HKLM\..\Run: [NGServer] "C:\Program Files\Symantec\Ghost\ngserver.exe"
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [smiley.exe] c:\smiley\smiley.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [AVG7_CC] C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [WinService] c:\windows\system32\explorer.exe
O4 - HKCU\..\Run: [Update] c:\windows\system32\jusched.exe
O4 - HKCU\..\Run: [System] c:\windows\system32\wsscntfy.exe
O4 - HKCU\..\Run: [updatewin] c:\windows\system32\update.exe
O4 - HKCU\..\Run: [winservices] c:\windows\system32\bootvfy.exe
O4 - HKCU\..\Run: [sysupdate] c:\windows\system32\cmman32.exe
O4 - HKCU\..\Run: [java-plugin] c:\windows\system32\javasctp.exe
O4 - HKCU\..\Run: [Ttt] c:\windows\system32\Ttt.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTS...d/install.html
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...p1.0.0.8-2.cab
O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.75tz.com/codac/inst2_ax.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1158118755228
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral.msn.com/cabs/pmupdate2.exe
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by106fd.bay106.hotmail.msn.co...x/HMAtchmt.ocx
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: Sebring - c:\WINDOWS\System32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\ACS.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgemc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Symantec Ghost Database Service (ngdbserv) - Symantec Corporation - C:\Program Files\Symantec\Ghost\bin\dbserv.exe
O23 - Service: Symantec Ghost Configuration Server (NGServer) - Symantec Corporation - C:\Program Files\Symantec\Ghost\ngserver.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

**amateur** · 11-25-2006, 03:01 PM

Hi and welcome to TSF.

I am sorry to be the bearer of bad news but unfortunately, at least two of the malware are identified as trojans with backdoor capabilities, keyloggers/infostealers which give intruders complete control of your computer, logging key strokes, stealing information, etc. I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to alert them to your situation.

Though the Trojans have been identified and can be killed, because of their nature, your PC is very likely compromised severely and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. In all honesty, if this were to be my computer, I would reformat and reinstall Windows XP.

Please read these for more information:

What is a backdoor or remote access trojan?
Read this article.
Danger: Remote Access Trojans
http://www.microsoft.com/technet/security/...o/virusrat.mspx

When should I re-format? How should I reinstall?
http://www.dslreports.com/faq/10063

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451

However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so but it is not at all guaranteed that your computer will be completely rid of malware regardless of what anyone can really do.

Should you have any questions, please feel free to ask.

Keener2.5 · 11-27-2006, 12:34 PM

I did exactly as you said, changed passwords and got reinstalled XP. Everything seems to be ok now.

Thanks,
Brian

Here is my current log file
Logfile of HijackThis v1.99.1
Scan saved at 11:47:15 AM, on 11/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\RegSrvc.exe
c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\AIM\AIM Pro\aimpro.exe
C:\DOCUME~1\Keenah!\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1164598448080
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: Sebring - c:\WINDOWS\System32\LgNotify.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

**amateur** · 11-27-2006, 12:47 PM

You're welcome. Glad everything is OK now. Stay safe!

Keener2.5 · 11-27-2006, 12:48 PM

Quote:

Originally Posted by amateur

You're welcome. Glad everything is OK now. Stay safe!

I will, I just edited my last post with a current log file. Can you make sure nothing bad survived the reinstall.

Thanks :)

**amateur** · 11-27-2006, 01:11 PM

Hi,

The log looks fine. The only thing I see is a vulnerability. You are using an older version of Java.

Download the latest version of Java Runtime Environment (JRE) 5.0 Update 9.

Scroll down to where it says " Java Runtime Environment (JRE) 5.0 Update 9
The J2SE Runtime Environment (JRE) allows end-users to run Java applications.".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version.

Once the system is clean, I usually recommend the following: (You may already have some of the items)

Make your Internet Explorer more secure - This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Avoid illegal sites, because that's where most malware is present.

* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. Because a lot of free software can bundle other software, including spyware.

Keep your antivirus-program up-to-date and do regular scans with it. Please make sure that you have only one active antivirus program on your system.
If you haven't got an antivirus, you can download and install one of the following ones which are free for personal use: Make sure that you have only ONE antivirus running on your computer as more than one would cause conflict and render the computer vulnerable.

AVG Free here
AntiVir here
Avast here

It is essential to keep the anti-virus program fully updated.
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site <http://windowsupdate.microsoft.com/> to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site <http://office.microsoft.com/officeupdate/maincatalog.aspx?lc=en-us> and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Keep your pestware-scanners up-to-date and do regular scans with them.

To keep your computer free of Spyware, Adware, Hijackers etc., download and install the following free pestware-scanners (if you haven't installed them already):
AdAware here
Spybot here Remember to "immunize" after each update
Windows Defender here

Install realtime pestware-scanners and keep them up-to-date.

The following free realtime pestscanners prevent a number of malware-variants from entering your computer, in the first place:

SpywareBlaster here Remember to "enable all protection" after each update.
SpywareGuard here

If you haven't got one, already, install a firewall and keep it up-to-date. Please make sure that you have only one active firewall on your system.

A firewall will prevent unauthorized contact between your computer and internet.
If there is no firewall installed on your computer, you can download and install one of the following free firewalls:
ZoneAlarm here
Kerio Personal Firewall here
Outpost here
Important: (Windows XP only) If you install a firewall, be sure to turn off the WinXP-firewall!

Test your firewall here to make sure that it's working properly

Install these programs, to make surfing with Internet Explorer safer:

A popup-blocker, f.e. Google Toolbar here: A popup-blocker prevents popup-windows from opening, when you come along a websites that uses them, during internet-surfing.

IE-SPYAD here: This utility adds a long list of known bad sites to Internet Explorer's Restricted Sites zone. This prevents those sites from executing their malicious programs on your computer.

SiteHound by Firetrust
here:

Firetrust introduces the SiteHound Toolbar - the safe way to browse the Internet. With SiteHound, when you browse the Internet, you're shown a warning page every time you go to a site which is a known scam, potentially loads viruses or spyware on to your computer, has questionable content or anything you would not consider reasonable. You are shown a warning page with information about that site. From there you can choose to enter the site or go back. SiteHound is a free add-on to Internet Explorer.
SiteHound will alert you when you enter a site which is known to contain:
· Fraudulent claims or scams
· Offensive material
· Security vulnerabilities
· Spyware or Adware
· Spam related material
· or other content deemed to be unsafe
Specifically, SiteHound blocks these categories:

o Adult o Spyware o Spam Advertising o Phishing o Possible scam or fraud o Misleading or False Advertising
o Pharming o Rogue or Suspect Product o Adware o Malware or Virus

Install and use an alternative browser to surf on the internet.

Because Internet Explorer is the most-used browser on the planet, most of the hijackers, adware and spyware are made to abuse your computer thru Internet Explorer.
Here are some good alternative browsers:
Mozilla Suite here
Mozilla Firefox here
Opera here
Netscape here
Important: You can not uninstall Internet Explorer.
First of all, it's part of Windows and you'll need it to download and install Windows Updates.
Secondly, There are some sites that are only accessable with Internet Explorer, e.g. most of the Online Malware-scanners.

But above all, keep all your software UP-TO-DATE at all time!!

Also, I would recommend reading the excellent advice by Tony Klein: So how did I get infected in the first place

Happy and safe surfing.

Keener2.5 · 03-24-2007, 08:14 PM

Everything has been going good it seems. I just did a quick check to see if anything is going on.

Thanks,
Brian

Logfile of HijackThis v1.99.1
Scan saved at 7:13:18 PM, on 3/24/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\WgaTray.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: Download all links using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Download all videos using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: Download link using &BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1164598448080
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: Sebring - c:\WINDOWS\System32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

**amateur** · 03-24-2007, 08:44 PM

Hi,

The log is clean, but you are still using Windows XP SP1, not updated to SP2. I am surprised that you're not infected. I cannot stress enough how important this is. If you have problems downloading SP2, as it is rather large, You can order the SP2 CD for 'free' from Microsoft that will save you all the hassles of trying to update online:

http://www.microsoft.com/windowsxp/d...s/default.mspx

Your java is slightly out-of-date now.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6.0.
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6.0 windows-i586-p.exe to install the newest version.

Keener2.5 · 03-24-2007, 10:05 PM

Cool, i was using sp2 I uninstalled it to try to get another program working. I was planning on putting it back today.

11-25-2006, 12:01 PM	#1 (permalink)
Keener2.5 Registered User Join Date: Nov 2006 Posts: 5 OS: WIN XP	"Task Manager has been disabled by the Administrator" Computer has been running real slow tried a few different programs and its a little better. However when I press control alt delete it says "Task Manager has been disabled by the Administrator", even though I'm the Admin... It also has been changing my windows expolorer view settings etc. Internet has been super flakey as well. Thanks! -Brian Logfile of HijackThis v1.99.1 Scan saved at 10:52:25 AM, on 11/25/2006 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\S24EvMon.exe C:\WINDOWS\System32\ACS.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\ZCfgSvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe C:\WINDOWS\System32\TFNF5.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\toshiba\ivp\ism\pinger.exe C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe C:\WINDOWS\System32\ctfmon.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe C:\WINDOWS\System32\DVDRAMSV.exe C:\WINDOWS\System32\inetsrv\inetinfo.exe C:\PROGRA~1\Iomega\System32\AppServices.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Symantec\Ghost\ngserver.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\System32\RegSrvc.exe C:\WINDOWS\System32\svchost.exe c:\Toshiba\Ivp\Swupdate\swupdtmr.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe C:\Program Files\Symantec\Ghost\bin\dbserv.exe C:\Program Files\Symantec\Ghost\bin\rteng7.exe C:\WINDOWS\System32\1XConfig.exe C:\WINDOWS\System32\WgaTray.exe C:\WINDOWS\System32\wuauclt.exe C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgamsvr.exe C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgemc.exe C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgupsvc.exe C:\Documents and Settings\Not You\Desktop\avg\avgcc.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\AIM\aim.exe C:\WINDOWS\system32\explorer.exe C:\Program Files\WinAce\WinAce.exe C:\DOCUME~1\NOTYOU~1\LOCALS~1\Temp\~AceTemp\hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://toshibadirect.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 168.12.19.91 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 212.138.64.142:80 R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O2 - BHO: (no name) - {FE62496B-A72F-69C0-DB12-3AEDD60E082E} - C:\WINDOWS\msgk32.dll (file missing) O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [SigmaTel StacMon] "C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe" O4 - HKLM\..\Run: [TFNF5] TFNF5.exe O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe" O4 - HKLM\..\Run: [Pinger] "c:\toshiba\ivp\ism\pinger.exe" /run O4 - HKLM\..\Run: [NGServer] "C:\Program Files\Symantec\Ghost\ngserver.exe" O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe" O4 - HKLM\..\Run: [smiley.exe] c:\smiley\smiley.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe" O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray O4 - HKLM\..\Run: [AVG7_CC] C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgcc.exe /STARTUP O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h O4 - HKCU\..\Run: [WinService] c:\windows\system32\explorer.exe O4 - HKCU\..\Run: [Update] c:\windows\system32\jusched.exe O4 - HKCU\..\Run: [System] c:\windows\system32\wsscntfy.exe O4 - HKCU\..\Run: [updatewin] c:\windows\system32\update.exe O4 - HKCU\..\Run: [winservices] c:\windows\system32\bootvfy.exe O4 - HKCU\..\Run: [sysupdate] c:\windows\system32\cmman32.exe O4 - HKCU\..\Run: [java-plugin] c:\windows\system32\javasctp.exe O4 - HKCU\..\Run: [Ttt] c:\windows\system32\Ttt.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTS...d/install.html O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...p1.0.0.8-2.cab O16 - DPF: {22A88341-AFCB-45F0-A856-C2BAE74F878E} (InstallX Class) - http://www.75tz.com/codac/inst2_ax.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.co...s/MsnPUpld.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1158118755228 O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} - http://moneycentral.msn.com/cabs/pmupdate2.exe O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by106fd.bay106.hotmail.msn.co...x/HMAtchmt.ocx O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll O20 - Winlogon Notify: Sebring - c:\WINDOWS\System32\LgNotify.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\ACS.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\DOCUME~1\NOTYOU~1\Desktop\avg\avgemc.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe O23 - Service: Symantec Ghost Database Service (ngdbserv) - Symantec Corporation - C:\Program Files\Symantec\Ghost\bin\dbserv.exe O23 - Service: Symantec Ghost Configuration Server (NGServer) - Symantec Corporation - C:\Program Files\Symantec\Ghost\ngserver.exe O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

11-25-2006, 03:01 PM	#2 (permalink)
amateur Moderator, Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Jun 2006 Location: Rhode Island, USA Posts: 3,626 OS: XP Home SP3, XP MCE SP3, XP Pro SP3	Hi and welcome to TSF. I am sorry to be the bearer of bad news but unfortunately, at least two of the malware are identified as trojans with backdoor capabilities, keyloggers/infostealers which give intruders complete control of your computer, logging key strokes, stealing information, etc. I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to alert them to your situation. Though the Trojans have been identified and can be killed, because of their nature, your PC is very likely compromised severely and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. In all honesty, if this were to be my computer, I would reformat and reinstall Windows XP. Please read these for more information: What is a backdoor or remote access trojan? Read this article. Danger: Remote Access Trojans http://www.microsoft.com/technet/security/...o/virusrat.mspx When should I re-format? How should I reinstall? http://www.dslreports.com/faq/10063 How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? http://www.dslreports.com/faq/10451 However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so but it is not at all guaranteed that your computer will be completely rid of malware regardless of what anyone can really do. Should you have any questions, please feel free to ask. __________________ My services are free. However, you can donate to TSF to help keep it running and prospering. ASAP

11-27-2006, 12:34 PM	#3 (permalink)
Keener2.5 Registered User Join Date: Nov 2006 Posts: 5 OS: WIN XP	I did exactly as you said, changed passwords and got reinstalled XP. Everything seems to be ok now. Thanks, Brian Here is my current log file Logfile of HijackThis v1.99.1 Scan saved at 11:47:15 AM, on 11/27/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\S24EvMon.exe C:\WINDOWS\system32\ZCfgSvc.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe C:\Program Files\ltmoh\Ltmoh.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\WINDOWS\System32\00THotkey.exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Apoint2K\Apntex.exe C:\WINDOWS\system32\TFNF5.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\WINDOWS\System32\DVDRAMSV.exe C:\WINDOWS\System32\RegSrvc.exe c:\Toshiba\Ivp\Swupdate\swupdtmr.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\TPSMain.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\WINDOWS\system32\TPSBattM.exe C:\Program Files\TOSHIBA\TouchED\TouchED.Exe C:\toshiba\ivp\ism\pinger.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\RAMASST.exe C:\WINDOWS\System32\1XConfig.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\System32\msiexec.exe C:\Program Files\AIM\AIM Pro\aimpro.exe C:\DOCUME~1\Keenah!\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe O4 - HKLM\..\Run: [TFncKy] TFncKy.exe O4 - HKLM\..\Run: [TFNF5] TFNF5.exe O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1164598448080 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll O20 - Winlogon Notify: Sebring - c:\WINDOWS\System32\LgNotify.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe Last edited by Keener2.5 : 11-27-2006 at 12:47 PM.

11-27-2006, 12:47 PM	#4 (permalink)
amateur Moderator, Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Jun 2006 Location: Rhode Island, USA Posts: 3,626 OS: XP Home SP3, XP MCE SP3, XP Pro SP3	You're welcome. Glad everything is OK now. Stay safe! __________________ My services are free. However, you can donate to TSF to help keep it running and prospering. ASAP

11-27-2006, 01:11 PM	#6 (permalink)
amateur Moderator, Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Jun 2006 Location: Rhode Island, USA Posts: 3,626 OS: XP Home SP3, XP MCE SP3, XP Pro SP3	Hi, The log looks fine. The only thing I see is a vulnerability. You are using an older version of Java. Download the latest version of *Java Runtime Environment (JRE) 5.0 Update 9. Scroll down to where it says " Java Runtime Environment (JRE) 5.0 Update 9 The J2SE Runtime Environment (JRE) allows end-users to run Java applications.". Click the "Download" button to the right. Check the box that says: "Accept License Agreement". The page will refresh. Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all* older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version. Once the system is clean, I usually recommend the following: (You may already have some of the items) Make your Internet Explorer more secure - This can be done by following these simple instructions: From within Internet Explorer click on the Tools menu and then click on Options. Click once on the Security tab Click once on the Internet icon so it becomes highlighted. Click once on the Custom Level button. Change the Download signed ActiveX controls to Prompt Change the Download unsigned ActiveX controls to Disable Change the Initialise and script ActiveX controls not marked as safe to Disable Change the Installation of desktop items to Prompt Change the Launching programs and files in an IFRAME to Prompt Change the Navigate sub-frames across different domains to Prompt When all these settings have been made, click on the OK button. If it prompts you as to whether or not you want to save the settings, press the Yes button. Next press the Apply button and then the OK to exit the Internet Properties page. Avoid illegal sites, because that's where most malware is present. * Don't click on links inside popups. * Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware. * Download free software only from sites you know and trust. Because a lot of free software can bundle other software, including spyware. Keep your antivirus-program up-to-date and do regular scans with it. Please make sure that you have only one active antivirus program on your system. If you haven't got an antivirus, you can download and install one of the following ones which are free for personal use: Make sure that you have only ONE antivirus running on your computer as more than one would cause conflict and render the computer vulnerable. AVG Free here AntiVir here Avast here It is essential to keep the anti-virus program fully updated. IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site <http://windowsupdate.microsoft.com/> to get the critical updates. If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site <http://office.microsoft.com/officeupdate/maincatalog.aspx?lc=en-us> and make sure you have at least all the critical updates installed (Free) Microsoft Office Update. Keep your pestware-scanners up-to-date and do regular scans with them. To keep your computer free of Spyware, Adware, Hijackers etc., download and install the following free pestware-scanners (if you haven't installed them already): AdAware here Spybot here Remember to "immunize" after each update Windows Defender here Install realtime pestware-scanners and keep them up-to-date. The following free realtime pestscanners prevent a number of malware-variants from entering your computer, in the first place: SpywareBlaster here Remember to "enable all protection" after each update. SpywareGuard here If you haven't got one, already, install a firewall and keep it up-to-date. Please make sure that you have only one active firewall on your system. A firewall will prevent unauthorized contact between your computer and internet. If there is no firewall installed on your computer, you can download and install one of the following free firewalls: ZoneAlarm here Kerio Personal Firewall here Outpost here Important: (Windows XP only) If you install a firewall, be sure to turn off the WinXP-firewall! Test your firewall here to make sure that it's working properly Install these programs, to make surfing with Internet Explorer safer: A popup-blocker, f.e. Google Toolbar here: A popup-blocker prevents popup-windows from opening, when you come along a websites that uses them, during internet-surfing. IE-SPYAD here: This utility adds a long list of known bad sites to Internet Explorer's Restricted Sites zone. This prevents those sites from executing their malicious programs on your computer. SiteHound by Firetrust here: Firetrust introduces the SiteHound Toolbar - the safe way to browse the Internet. With SiteHound, when you browse the Internet, you're shown a warning page every time you go to a site which is a known scam, potentially loads viruses or spyware on to your computer, has questionable content or anything you would not consider reasonable. You are shown a warning page with information about that site. From there you can choose to enter the site or go back. SiteHound is a free add-on to Internet Explorer. SiteHound will alert you when you enter a site which is known to contain: · Fraudulent claims or scams · Offensive material · Security vulnerabilities · Spyware or Adware · Spam related material · or other content deemed to be unsafe Specifically, SiteHound blocks these categories: o Adult o Spyware o Spam Advertising o Phishing o Possible scam or fraud o Misleading or False Advertising o Pharming o Rogue or Suspect Product o Adware o Malware or Virus Install and use an alternative browser to surf on the internet. Because Internet Explorer is the most-used browser on the planet, most of the hijackers, adware and spyware are made to abuse your computer thru Internet Explorer. Here are some good alternative browsers: Mozilla Suite here Mozilla Firefox here Opera here Netscape here Important: You can not uninstall Internet Explorer. First of all, it's part of Windows and you'll need it to download and install Windows Updates. Secondly, There are some sites that are only accessable with Internet Explorer, e.g. most of the Online Malware-scanners. But above all, keep all your software UP-TO-DATE at all time!! Also, I would recommend reading the excellent advice by Tony Klein: So how did I get infected in the first place Happy and safe surfing. __________________ My services are free. However, you can donate to TSF to help keep it running and prospering. ASAP

03-24-2007, 08:14 PM	#7 (permalink)
Keener2.5 Registered User Join Date: Nov 2006 Posts: 5 OS: WIN XP	Re: "Task Manager has been disabled by the Administrator" Everything has been going good it seems. I just did a quick check to see if anything is going on. Thanks, Brian Logfile of HijackThis v1.99.1 Scan saved at 7:13:18 PM, on 3/24/2007 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\S24EvMon.exe C:\WINDOWS\system32\ZCfgSvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\WINDOWS\System32\00THotkey.exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\WINDOWS\System32\TFNF5.exe C:\WINDOWS\System32\TPSBattM.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\Program Files\TOSHIBA\TouchED\TouchED.Exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\toshiba\ivp\ism\ivpsvmgr.exe C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe C:\WINDOWS\System32\DVDRAMSV.exe C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\PROGRA~1\Iomega\System32\AppServices.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\RegSrvc.exe C:\WINDOWS\System32\svchost.exe c:\Toshiba\Ivp\Swupdate\swupdtmr.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\System32\WgaTray.exe C:\WINDOWS\System32\1XConfig.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/ O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe O4 - HKLM\..\Run: [TFncKy] TFncKy.exe O4 - HKLM\..\Run: [TFNF5] TFNF5.exe O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe" O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O8 - Extra context menu item: Download all links using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm O8 - Extra context menu item: Download all videos using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm O8 - Extra context menu item: Download link using &BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1164598448080 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll O20 - Winlogon Notify: Sebring - c:\WINDOWS\System32\LgNotify.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

03-24-2007, 08:44 PM	#8 (permalink)
amateur Moderator, Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Jun 2006 Location: Rhode Island, USA Posts: 3,626 OS: XP Home SP3, XP MCE SP3, XP Pro SP3	Re: "Task Manager has been disabled by the Administrator" Hi, The log is clean, but you are still using Windows XP SP1, not updated to SP2. I am surprised that you're not infected. I cannot stress enough how important this is. If you have problems downloading SP2, as it is rather large, You can order the SP2 CD for 'free' from Microsoft that will save you all the hassles of trying to update online: http://www.microsoft.com/windowsxp/d...s/default.mspx Your java is slightly out-of-date now. Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update. Updating Java: Download the latest version of Java Runtime Environment (JRE) 6.0. Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications". Click the "Download" button to the right. Check the box that says: "*Accept* License Agreement". The page will refresh. Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-6.0 windows-i586-p.exe to install the newest version. __________________ My services are free. However, you can donate to TSF to help keep it running and prospering. ASAP

03-24-2007, 10:05 PM	#9 (permalink)
Keener2.5 Registered User Join Date: Nov 2006 Posts: 5 OS: WIN XP	Re: "Task Manager has been disabled by the Administrator" Cool, i was using sp2 I uninstalled it to try to get another program working. I was planning on putting it back today.