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| HijackThis Log Help Get Rid Of Malware With Help From Our Analysts. Follow the "First Steps" link at the top right of each page before posting for help. |
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#1 (permalink) |
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Registered User
Join Date: Mar 2005
Posts: 4
OS: XP
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Formatting Hard Drive (NTFS Sucks!)
Got spyware coming out of most orifices and no matter what I do, I get pop-ups and software appearing on my desktop. I really just want to wipe the drive and start again.
However, when I try to do this, it claims I have utilities and programs that need shutdown before it can be done. I've been told there is a real problem with NTFS in this respect and I'm getting desperate. Can anyone help? I'd be more grateful than a very grateful person for assistance in this matter. Cheers!! |
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#2 (permalink) |
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Registered User
Join Date: Nov 2004
Location: Cincinnati, Ohio
Posts: 277
OS: WinXP
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If your still interested in NOT formatting follow these directions.
Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Double click on the program to run it. 1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'. 2. If you don't get the intro screen, just hit Scan and then click on Save log. 3. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. The result.txt file will open up in Notepad. Copy the whole result.txt log and post it in the forum. We do not need the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless. However you need not to be in Windows if its the same drive. http://www.cyberwalker.net/faqs/how-...stall-faq.html
__________________
Due to my very limited time here, please do not PM me for help! |
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#3 (permalink) |
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Registered User
Join Date: Mar 2005
Posts: 4
OS: XP
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Is this what you need ...
C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Intel\ASF Agent\ASFAgent.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Dell\OpenManage\Client\Iap.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\windows\system32\evthtm.exe C:\WINDOWS\system32\gah95on6.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\MSN Messenger\msnmsgr.exe c:\windows\system32\nbqkrzdp.exe C:\HJT.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\Program Files\Messenger\msmsgs.exe C:\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/u...en/default.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.co.uk/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: RsyncHlpr Class - {16B238D5-80DE-47CE-8F17-B3ECE2C2248D} - C:\WINDOWS\System32\rsyncmon.dll O2 - BHO: ohb - {22B720C7-5FA6-40A8-9F8F-8584BF669690} - C:\WINDOWS\system32\trgen5.dll O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file) O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: Saristar - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE50} - (no file) O2 - BHO: ohb - {CB5B2BC6-F957-4D8A-BE67-83F3EC58BA01} - C:\WINDOWS\System32\dsktrf.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file) O3 - Toolbar: (no name) - {207AEF46-0596-4966-A7BF-098F247E85BB} - (no file) O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [EvtHtm] c:\windows\system32\evthtm.exe /nocomm O4 - HKLM\..\Run: [RSync] C:\WINDOWS\System32\netsync.exe O4 - HKLM\..\Run: [tvdxdb] c:\windows\system32\tvdxdb.exe O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\system32\gah95on6.exe O4 - HKLM\..\Run: [XoftSpy] C:\Program Files\XoftSpy\XoftSpy.exe -s O4 - HKLM\..\Run: [Hot_Tarts] C:\Program Files\Video1\Dialers\Hot_Tarts\Hot_Tarts.exe /dontdial O4 - HKLM\..\Run: [Virgins] C:\Program Files\Video1\Dialers\Virgins\Virgins.exe /dontdial O4 - HKLM\..\Run: [NBQKRZDP] c:\windows\system32\nbqkrzdp.exe /install O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{3B39FC86-7605-4F5B-9FA3-C2EB9B7B36DB}: NameServer = 194.72.9.34 194.74.65.68 O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe It seems to be porn, gambling and spyware related stuff that keeps on appearing!! |
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#4 (permalink) |
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Analyst, Security Team
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Yes, that's it, but where's the header information? Make sure to post the whole thing next time.
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Disable System Restore if you have Windows ME/XP. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\windows\system32\evthtm.exe C:\WINDOWS\system32\gah95on6.exe c:\windows\system32\nbqkrzdp.exe Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: Video1 XosftSpy Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): O2 - BHO: RsyncHlpr Class - {16B238D5-80DE-47CE-8F17-B3ECE2C2248D} - C:\WINDOWS\System32\rsyncmon.dll O2 - BHO: ohb - {22B720C7-5FA6-40A8-9F8F-8584BF669690} - C:\WINDOWS\system32\trgen5.dll O2 - BHO: Saristar - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE50} - (no file) O2 - BHO: ohb - {CB5B2BC6-F957-4D8A-BE67-83F3EC58BA01} - C:\WINDOWS\System32\dsktrf.dll O3 - Toolbar: (no name) - {207AEF46-0596-4966-A7BF-098F247E85BB} - (no file) O4 - HKLM\..\Run: [EvtHtm] c:\windows\system32\evthtm.exe /nocomm O4 - HKLM\..\Run: [RSync] C:\WINDOWS\System32\netsync.exe O4 - HKLM\..\Run: [tvdxdb] c:\windows\system32\tvdxdb.exe O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\system32\gah95on6.exe O4 - HKLM\..\Run: [XoftSpy] C:\Program Files\XoftSpy\XoftSpy.exe -s O4 - HKLM\..\Run: [Hot_Tarts] C:\Program Files\Video1\Dialers\Hot_Tarts\Hot_Tarts.exe /dontdial O4 - HKLM\..\Run: [Virgins] C:\Program Files\Video1\Dialers\Virgins\Virgins.exe /dontdial O4 - HKLM\..\Run: [NBQKRZDP] c:\windows\system32\nbqkrzdp.exe /install Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\windows\system32\evthtm.exe C:\WINDOWS\system32\gah95on6.exe c:\windows\system32\nbqkrzdp.exe C:\Program Files\XoftSpy\ C:\Program Files\Video1\ Also delete ALL those EXE and DLL files (in their corresponding directory) listed above in RED. Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.
__________________
Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. |
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