help to get rid of a hijacker

pyroman9 · 01-21-2005, 09:17 PM

i need to find out how to get rid of the new.net hijacker. I have gotten rid of all the other bad stuff. I just have everytthing on my startup activated so you can all see it just in case. Please let me know if you know how to get rid of the hihackers. I have ran and updated spybot and adaware. Thanks for the help here is my log.

Logfile of HijackThis v1.99.0
Scan saved at 12:18:53 AM, on 1/22/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\COMPAQ\INTERNET\ISDBDC.EXE
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
C:\PROGRAM FILES\MOTIVE\MOTIVEASSISTANT\MOTMON.EXE
C:\PROGRAM FILES\FRONTIERNET\FRONTIERNET DSL ATTENDANT\APP\TANGOMANAGER.EXE
C:\PROGRAM FILES\AOPEN\MOUSE\AMOUMAIN.EXE
C:\PROGRAM FILES\3B SOFTWARE\WINDOWS REGISTRY REPAIR PRO\WINDOWS REGISTRY REPAIR PRO.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTS.SCR
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\WINDOWS\DESKTOP\SECURITY\HIJACKTHIS.EXE

O4 - HKLM\..\Run: [cpqns] c:\compaq\cpqinet\cpqnpcss.exe
O4 - HKLM\..\Run: [KodakCCS] C:\WINDOWS\System32\Drivers\KodakCCS.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [CompaqPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\MotiveAssistant\motmon.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
O4 - HKLM\..\Run: [saap] c:\program files\search-assistant\saap.exe
O4 - HKLM\..\Run: [TangoManager] C:\PROGRA~1\FRONTI~1\FRONTI~1\APP\TANGOM~1.EXE
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\AOPEN\MOUSE\AMOUMAIN.EXE
O4 - HKLM\..\Run: [Windows Registry Repair Pro] C:\PROGRAM FILES\3B SOFTWARE\WINDOWS REGISTRY REPAIR PRO\WINDOWS REGISTRY REPAIR PRO.exe -X
O4 - HKLM\..\RunServices: [HC Reminder] hc.exe
O4 - HKLM\..\RunServices: [isdbdc] c:\compaq\internet\isdbdc.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB

greyknight17 · 01-21-2005, 09:35 PM

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download WinsockFix and unzip it. Then double-click on it to run it.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

Viewpoint
NewDotNet
Search-Assistant

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
O4 - HKLM\..\Run: [saap] c:\program files\search-assistant\saap.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\PROGRAM FILES\VIEWPOINT\
C:\PROGRA~1\NEWDOT~1\
c:\program files\search-assistant\

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools/programs provided.

pyroman9 · 01-22-2005, 06:51 AM

everything is now all good thanks a bunch. I have finally got it all cleaned up and the computer is noticably faster. thanks a lotl.

CTSNKY · 01-22-2005, 08:29 AM

You really need to post a fresh HJT log to be sure it's clean. Thx.

01-21-2005, 09:17 PM	#1 (permalink)
pyroman9 Registered User Join Date: Dec 2004 Location: NY Posts: 18 OS: 2000	help to get rid of a hijacker i need to find out how to get rid of the new.net hijacker. I have gotten rid of all the other bad stuff. I just have everytthing on my startup activated so you can all see it just in case. Please let me know if you know how to get rid of the hihackers. I have ran and updated spybot and adaware. Thanks for the help here is my log. Logfile of HijackThis v1.99.0 Scan saved at 12:18:53 AM, on 1/22/05 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\COMPAQ\INTERNET\ISDBDC.EXE C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE C:\PROGRAM FILES\MOTIVE\MOTIVEASSISTANT\MOTMON.EXE C:\PROGRAM FILES\FRONTIERNET\FRONTIERNET DSL ATTENDANT\APP\TANGOMANAGER.EXE C:\PROGRAM FILES\AOPEN\MOUSE\AMOUMAIN.EXE C:\PROGRAM FILES\3B SOFTWARE\WINDOWS REGISTRY REPAIR PRO\WINDOWS REGISTRY REPAIR PRO.EXE C:\PROGRAM FILES\WEBSHOTS\WEBSHOTS.SCR C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE C:\WINDOWS\DESKTOP\SECURITY\HIJACKTHIS.EXE O4 - HKLM\..\Run: [cpqns] c:\compaq\cpqinet\cpqnpcss.exe O4 - HKLM\..\Run: [KodakCCS] C:\WINDOWS\System32\Drivers\KodakCCS.exe O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [CompaqPrinTray] PrinTray.exe O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\MotiveAssistant\motmon.exe O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup O4 - HKLM\..\Run: [saap] c:\program files\search-assistant\saap.exe O4 - HKLM\..\Run: [TangoManager] C:\PROGRA~1\FRONTI~1\FRONTI~1\APP\TANGOM~1.EXE O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\AOPEN\MOUSE\AMOUMAIN.EXE O4 - HKLM\..\Run: [Windows Registry Repair Pro] C:\PROGRAM FILES\3B SOFTWARE\WINDOWS REGISTRY REPAIR PRO\WINDOWS REGISTRY REPAIR PRO.exe -X O4 - HKLM\..\RunServices: [HC Reminder] hc.exe O4 - HKLM\..\RunServices: [isdbdc] c:\compaq\internet\isdbdc.exe O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe O4 - Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB

01-21-2005, 09:35 PM	#2 (permalink)
greyknight17 Analyst, Security Team Join Date: Jul 2004 Location: New York Posts: 14,327 OS: Windows 98 & Windows XP Home/Pro My System	Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Download WinsockFix and unzip it. Then double-click on it to run it. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: Viewpoint NewDotNet Search-Assistant Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup O4 - HKLM\..\Run: [saap] c:\program files\search-assistant\saap.exe O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net O10 - Hijacked Internet access by New.Net Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\PROGRAM FILES\VIEWPOINT\ C:\PROGRA~1\NEWDOT~1\ c:\program files\search-assistant\ Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools/programs provided. __________________ Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. Adaware :: CWShredder :: HijackThis :: Panda ActiveScan :: Spybot S&D Anti-Spyware Tutorial :: Spyware Prevention Tools

01-22-2005, 06:51 AM	#3 (permalink)
pyroman9 Registered User Join Date: Dec 2004 Location: NY Posts: 18 OS: 2000	thanks everything is now all good thanks a bunch. I have finally got it all cleaned up and the computer is noticably faster. thanks a lotl.

01-22-2005, 08:29 AM	#4 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	You really need to post a fresh HJT log to be sure it's clean. Thx. __________________ GO BIG BLUE!!