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#1 (permalink) |
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Registered User
Join Date: Jan 2005
Posts: 1
OS: XP Pro
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Browser hijack, help me please!
Everytime this PC boots up the browser hijack occurs changing the default page. I have run Spybot S&D, Ad-aware and the new Microsoft Anti-Spyware in safe mode, but after every boot the hijack happens all over again.
The PC is on a Novell Network as you can see from the log. Here is the HijackThis log from the PC (sorry some of it is in french): Logfile of HijackThis v1.99.0 Scan saved at 09:57:43, on 2005-01-20 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\cusrvc.exe C:\Program Files\CA\eTrust\InoculateIT\InoRpc.exe C:\Program Files\CA\eTrust\InoculateIT\InoRT.exe C:\Program Files\CA\eTrust\InoculateIT\InoTask.exe C:\WINDOWS\System32\NALNTSRV.EXE C:\WINDOWS\System32\wm.exe \cathedrale\sys\public\clntrust.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\System32\dpmw32.exe C:\WINDOWS\system32\NWTRAY.EXE C:\Program Files\CA\eTrust\InoculateIT\realmon.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\WINDOWS\system32\NALDESK.EXE C:\NOVELL\ZENRC\WUOLService.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http:/www.cusb.ca R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://umanitoba.ca/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 172.16.1.1:8080 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {4CC2F8E4-0931-2E41-B336-27E44A2FCD1F} - C:\WINDOWS\system32\ipux32.dll O4 - HKLM\..\Run: [] C:\WINDOWS\Options\OEMReset.exe /Audit O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe O4 - HKLM\..\Run: [ZENRC Tray Icon] zentray.exe O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrust\InoculateIT\realmon.exe" O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll O15 - Trusted Zone: *.05p.com O15 - Trusted Zone: *.awmdabest.com O15 - Trusted Zone: *.frame.crazywinnings.com O15 - Trusted Zone: *.scoobidoo.com O15 - Trusted Zone: *.static.topconverting.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093534135559 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Boniface.edu O17 - HKLM\Software\..\Telephony: DomainName = Boniface.edu O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Boniface.edu O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Boniface.edu O23 - Service: Client Update Service for Novell - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe O23 - Service: Service d'administration du Gestionnaire de disque logique - Unknown - C:\WINDOWS\System32\dmadmin.exe O23 - Service: Journal des événements - Unknown - C:\WINDOWS\system32\services.exe O23 - Service: Service COM de gravage de CD IMAPI - Unknown - C:\WINDOWS\System32\Imapi.exe O23 - Service: eTrust InoculateIT RPC Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoRpc.exe O23 - Service: eTrust InoculateIT Realtime Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoRT.exe O23 - Service: eTrust InoculateIT Job Server - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoTask.exe O23 - Service: Partage de Bureau à distance NetMeeting - Unknown - C:\WINDOWS\System32\mnmsrvc.exe O23 - Service: Novell Application Launcher - Novell, Inc. - C:\WINDOWS\System32\NALNTSRV.EXE O23 - Service: Remote management - Novell, Inc. - C:\NOVELL\ZENRC\wuser32.exe O23 - Service: Plug-and-Play - Unknown - C:\WINDOWS\system32\services.exe O23 - Service: Gestionnaire de session d'aide sur le Bureau à distance - Unknown - C:\WINDOWS\system32\sessmgr.exe O23 - Service: Carte à puce - Unknown - C:\WINDOWS\System32\SCardSvr.exe O23 - Service: Journaux et alertes de performance - Unknown - C:\WINDOWS\system32\smlogsvc.exe O23 - Service: Cliché instantané de volume - Unknown - C:\WINDOWS\System32\vssvc.exe O23 - Service: Novell Workstation Manager - Novell, Inc. - C:\WINDOWS\System32\wm.exe O23 - Service: Carte de performance WMI - Unknown - C:\WINDOWS\System32\wbem\wmiapsrv.exe O23 - Service: WUOLservice - Novell, Inc. - C:\NOVELL\ZENRC\WUOLService.exe Any help would be greatly appreciated. Thanks! |
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#2 (permalink) |
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Analyst, Security Team
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Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.
Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. Download AboutBuster and unzip it to a folder on your the Desktop. Do not run it yet. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ebgko.dll/sp.html#28129 R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {4CC2F8E4-0931-2E41-B336-27E44A2FCD1F} - C:\WINDOWS\system32\ipux32.dll O15 - Trusted Zone: *.05p.com O15 - Trusted Zone: *.awmdabest.com O15 - Trusted Zone: *.frame.crazywinnings.com O15 - Trusted Zone: *.scoobidoo.com O15 - Trusted Zone: *.static.topconverting.com Run AboutBuster and follow the prompts to scan (choose Yes/OK for all). It will ask you if you want a second scan, choose Yes. Save the log file and post it here. Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\WINDOWS\ebgko.dll C:\WINDOWS\system32\ipux32.dll Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools/programs provided.
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Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. |
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