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| HijackThis Log Help Get Rid Of Malware With Help From Our Analysts. Follow the "First Steps" link at the top right of each page before posting for help. |
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#1 (permalink) |
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Registered User
Join Date: Jan 2005
Posts: 5
OS: WinME/XP
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Worm/Padobot.V----I need help!!!!
On this system I am running WinXP. This is my work computer and I can't do anything with it. It started out auto dailing to irc.rap-albums.info and then would not let one of two users log on. I have disabled the System Restore (it would not restore anyways, I tried twice) and scanning for virus's with AVG. It no longer recognizes the modem so anything I do has to come from another computer. The virus detected is Worm/Padobot.V in over 14,000 System32 files. I stopped the scan and it is trying to heal the viruses for over 3 hours now. Any help would be great.
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#2 (permalink) |
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Knower of all that is MS
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Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Double click on the program to run it.
1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'. 2. If you don't get the intro screen, just hit Scan and then click on Save log. 3. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. The result.txt file will open up in Notepad. Copy the whole result.txt log and post it in the forum. We do not need the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless.
__________________
![]() GO BIG BLUE!! |
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#3 (permalink) |
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Registered User
Join Date: Jan 2005
Posts: 5
OS: WinME/XP
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I have downloaded HJT. Put it on the infected computer in the described folder. Double clicked it. Clicked on "Do a system scan and save a logfile". The program runs for a second then at 023-NT Services it gets hung up. A popup appears saying "Hijack This has encountered a problem and needs to close. We are sorry for the inconenience" blah blah blah. Send Error Report or Don't send. I click don't send and try again. Same thing for the past 10 tries.
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#4 (permalink) |
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Knower of all that is MS
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Try the previous version:
Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis1982.exe there. Run a scan and save the log file. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. Open up the result.txt file created. Copy the whole result.txt log and post it in the forum. Do not fix anything in HijackThis since they may be harmless.
__________________
![]() GO BIG BLUE!! |
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#5 (permalink) |
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Registered User
Join Date: Jan 2005
Posts: 5
OS: WinME/XP
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This is the HJT file from the older version. I have ran it through HJT Analyzer. Thanks for your help on this.
==================================================================== Log was analyzed using KRC HijackThis Analyzer - Updated on 1/16/05 Get updates at http://www.greyknight17.com/download.htm#programs ***Security Programs Detected*** C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Logfile of HijackThis v1.98.2 Scan saved at 3:30:20 PM, on 1/21/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\PackethSvc.exe C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe C:\WINDOWS\System32\msupd4.exe C:\PROGRA~1\Toolbar\TBPSSvc.exe C:\Program Files\Common Files\WinTools\WToolsS.exe C:\PROGRA~1\Toolbar\TBPS.exe C:\PROGRA~1\Toolbar\PIB.exe C:\Program Files\Common Files\WinTools\WToolsA.exe C:\Program Files\Common Files\WinTools\WSup.exe C:\WINDOWS\System32\scvhosuing.exe C:\Program Files\Microsoft Works\WksSb.exe C:\Program Files\Internet Optimizer\optimize.exe C:\program files\180solutions\sais.exe C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe C:\HJT\HijackThis1982.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50162 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_p...ount_id=152316 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/re...c=1c02&lc=0409 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessen.../www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50162 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/yessen...search/ie.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://store.presario.net/scripts/re...c=1c02&lc=0409 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_p...ount_id=152316 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50162 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file) R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing) O2 - BHO: Yahoo! Companion BHO - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_6.dll O2 - BHO: (no name) - {73481CC6-36A9-9C63-CD4D-6ED18EAE6090} - (no file) O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem302.dll (file missing) O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_6.dll O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll O4 - HKLM\..\Run: [GTRipple] D:\GTRipple\GTRIPPLE.EXE O4 - HKLM\..\Run: [starter] scvhosuing.exe O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe" O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe O4 - HKLM\..\Run: [cnipqb] C:\WINDOWS\cnipqb.exe O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe O4 - HKLM\..\RunServices: [starter] scvhosuing.exe O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot O4 - HKLM\..\RunOnce: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe /boot O4 - HKCU\..\Run: [starter] scvhosuing.exe O4 - HKCU\..\RunOnce: [starter] scvhosuing.exe O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing) O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing) O9 - Extra button: Advisor - {C7FD8E92-78D8-48A4-8F26-A16ECD449131} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409 O16 - DPF: Tornado 21 - http://download.games.yahoo.com/game.../y/t21t0_x.cab O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwa...06_regular.cab O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll O21 - SSODL: Web Event Logger - {79FEACFF-FFCE-815E-A900-316290B5B738} - C:\WINDOWS\System32\Kngbbkdk.dll O21 - SSODL: mtklefa - {699C6438-04EE-4C0F-8E97-78D8D8956349} - C:\WINDOWS\System32\bjvekt32.dll End of KRC HijackThis Analyzer Log. ==================================================================== |
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#6 (permalink) |
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Analyst, Security Team
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Try running the newer version again after doing the fixes below.
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\WINDOWS\System32\msupd4.exe C:\PROGRA~1\Toolbar\TBPSSvc.exe C:\Program Files\Common Files\WinTools\WToolsS.exe C:\PROGRA~1\Toolbar\TBPS.exe C:\PROGRA~1\Toolbar\PIB.exe C:\Program Files\Common Files\WinTools\WToolsA.exe C:\Program Files\Common Files\WinTools\WSup.exe C:\WINDOWS\System32\scvhosuing.exe C:\Program Files\Internet Optimizer\optimize.exe C:\program files\180solutions\sais.exe Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: 180solutions Internet Optimizer Toolbar WinTools Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50162 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_...count_id=152316 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50162 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_...count_id=152316 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50162 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file) R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing) O2 - BHO: (no name) - {73481CC6-36A9-9C63-CD4D-6ED18EAE6090} - (no file) O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem302.dll (file missing) O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll O4 - HKLM\..\Run: [starter] scvhosuing.exe O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe" O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe O4 - HKLM\..\Run: [cnipqb] C:\WINDOWS\cnipqb.exe O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe O4 - HKLM\..\RunServices: [starter] scvhosuing.exe O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot O4 - HKLM\..\RunOnce: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe /boot O4 - HKCU\..\Run: [starter] scvhosuing.exe O4 - HKCU\..\RunOnce: [starter] scvhosuing.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing) O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing) O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softw...006_regular.cab O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll O21 - SSODL: Web Event Logger - {79FEACFF-FFCE-815E-A900-316290B5B738} - C:\WINDOWS\System32\Kngbbkdk.dll O21 - SSODL: mtklefa - {699C6438-04EE-4C0F-8E97-78D8D8956349} - C:\WINDOWS\System32\bjvekt32.dll Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\WINDOWS\System32\msupd4.exe C:\PROGRA~1\Toolbar\ C:\Program Files\Common Files\WinTools\ C:\WINDOWS\System32\scvhosuing.exe C:\Program Files\Internet Optimizer\ C:\program files\180solutions\ C:\WINDOWS\System32\Kngbbkdk.dll C:\WINDOWS\System32\bjvekt32.dll C:\WINDOWS\nem220.dll C:\WINDOWS\wsem302.dll C:\WINDOWS\cnipqb.exe Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools/programs provided.
__________________
Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. |
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#7 (permalink) |
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Registered User
Join Date: Jan 2005
Posts: 5
OS: WinME/XP
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OK no good. I enabled "show hidden files and folders". There was no left pane for "More advanced options"
I have already already disabled system restore. Rebooted in Safe Mode and ran HJT. Under the kill process these items still showed and could not be killed, protected by windows: C:\PROGRA-1\Toolbar\TBPS.exe C:\PROGRA-1\Toolbar\PIB.exe C:\Program Files\Common Files\WinTools\WToolsA.exe C:\Program Files\Common Files\WinTools\WSup.exe I tried to open the Control Panel to remove the programs and the computer freezes. I attempted it in both safe and regular. ![]() |
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#9 (permalink) |
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Registered User
Join Date: Jan 2005
Posts: 5
OS: WinME/XP
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I ran through the list and did what it would let me. Here is the updated scan. Some of the files could not be deleted because they were being used. Your help is greatly appriciated.
==================================================================== Log was analyzed using KRC HijackThis Analyzer - Updated on 1/23/05 Get updates at http://www.greyknight17.com/download.htm#programs ***Security Programs Detected*** C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Logfile of HijackThis v1.98.2 Scan saved at 2:05:43 PM, on 1/24/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe C:\WINDOWS\System32\msupd4.exe C:\WINDOWS\System32\scvhosuing.exe C:\PROGRA~1\Toolbar\TBPSSvc.exe C:\Program Files\Common Files\WinTools\WToolsS.exe C:\PROGRA~1\Toolbar\TBPS.exe C:\PROGRA~1\Toolbar\PIB.exe C:\Program Files\Common Files\WinTools\WToolsA.exe C:\Program Files\Common Files\WinTools\WSup.exe C:\Program Files\Microsoft Works\WksSb.exe C:\HJT\HijackThis1982.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/re...c=1c02&lc=0409 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/yessen.../www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/yessen...search/ie.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://store.presario.net/scripts/re...c=1c02&lc=0409 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 O2 - BHO: Yahoo! Companion BHO - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_6.dll O2 - BHO: (no name) - {73481CC6-36A9-9C63-CD4D-6ED18EAE6090} - (no file) O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file) O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_6.dll O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll O4 - HKLM\..\Run: [GTRipple] D:\GTRipple\GTRIPPLE.EXE O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe O4 - HKLM\..\Run: [starter] scvhosuing.exe O4 - HKLM\..\RunServices: [starter] scvhosuing.exe O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot O4 - HKCU\..\Run: [starter] scvhosuing.exe O4 - HKCU\..\RunOnce: [starter] scvhosuing.exe O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe O9 - Extra button: Advisor - {C7FD8E92-78D8-48A4-8F26-A16ECD449131} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409 O16 - DPF: Tornado 21 - http://download.games.yahoo.com/game.../y/t21t0_x.cab O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab End of KRC HijackThis Analyzer Log. ==================================================================== |
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#10 (permalink) |
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Analyst, Security Team
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OK, let's do this. Restart and hit the F8 key repeatedly until a menu shows up. Choose Command Prompt. Let it load. At the prompt, type in the following hitting Enter after each new line:
rd /s c:\progra~1\common~1\wintools rd /s c:\progra~1\toolbar Do a ctrl+alt+del to restart and login as usual. Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. Let's use a program to scan for any trojans that may exist. Download TDS-3. Learn how to use it here. Make sure to update it after you installed it. You can get the manual updates here. When you launch the program, it will scan your memory for running processes. This will take less than 30 seconds. Next go to System Testing on the menu and choose Full System Scan. After that's finished, post the log file by selecting everything on the top pane (select from bottom to top). If any alarms are found, it will be listed in the bottom window. Please copy and paste that here also if it applies. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\WINDOWS\System32\msupd4.exe C:\WINDOWS\System32\scvhosuing.exe C:\PROGRA~1\Toolbar\TBPSSvc.exe C:\Program Files\Common Files\WinTools\WToolsS.exe C:\PROGRA~1\Toolbar\TBPS.exe C:\PROGRA~1\Toolbar\PIB.exe C:\Program Files\Common Files\WinTools\WToolsA.exe C:\Program Files\Common Files\WinTools\WSup.exe Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: WinTools Toolbar Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): O2 - BHO: (no name) - {73481CC6-36A9-9C63-CD4D-6ED18EAE6090} - (no file) O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file) O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe O4 - HKLM\..\Run: [starter] scvhosuing.exe O4 - HKLM\..\RunServices: [starter] scvhosuing.exe O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot O4 - HKCU\..\Run: [starter] scvhosuing.exe O4 - HKCU\..\RunOnce: [starter] scvhosuing.exe Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\WINDOWS\System32\msupd4.exe C:\WINDOWS\System32\scvhosuing.exe C:\PROGRA~1\Toolbar\ C:\Program Files\Common Files\WinTools\ Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools/programs provided.
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Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. |
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