IE Connection Time Out

cblitzer · 01-18-2005, 09:40 AM

I am running XP(sp2) on a HP pavillon laptop. Just recently while using IE, everything runs fine for appx.10 minutes. After that the browser times out while trying to connect anywhere. I open a command window and can ping any of the sites that timed out; with immediate packet response from those sites. If I reboot, I get about another 10 good minutes then the same thing happens. ANY IDEAS????

p.s. Last night I ran full spyware and virus scans, cleaned up all reported problems, rebooted and the problem is persisting.

elf · 01-18-2005, 10:31 AM

Did you use HijackThis when you cleaned out your spyware problem?

No anti-spyware/virus can catch everything, which is a common mistake people make. Thinking that one program can catch it all. I would highly recommend you read This Page and follow the instructions set forth there. Post a hijackthis log here, and we'll have someone analyze it for you.

CTSNKY · 01-18-2005, 10:49 AM

I would highly recommend following elf's advice.

Another tool to try in the interim:

Download Winsock2Fix and unzip it. Then double-click on it to run it.

cblitzer · 01-19-2005, 12:56 PM

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 1/16/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.0
Scan saved at 3:45:27 PM, on 1/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\NCOsRASClient\cvpnd.exe
C:\Program Files\Sprint\PCS Connection Manager\OSCMUtilityService.exe
C:\Program Files\Sprint\PCS Connection Manager\SprintPort\SprintPortA.exe
C:\Program Files\Linksys\Odyssey Client for Linksys\OdTray.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WLMon.exe
C:\WINDOWS\System32\ywmtxh.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\wwqm.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8l.hpwis.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:3011
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZServ.dll
O2 - BHO: (no name) - {69FF3C00-D623-3DF6-D403-62557EDA2348} - C:\WINDOWS\System32\pewfelv.dll
O3 - Toolbar: (no name) - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - (no file)
O3 - Toolbar: Great axis - {7BFC380A-E78A-83AA-811B-00E5677FD1BF} - C:\PROGRA~1\WARN16~1\cake load.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [SprintPort] "C:\Program Files\Sprint\PCS Connection Manager\SprintPort\SprintPortA.exe"
O4 - HKLM\..\Run: [OdTray.exe] "C:\Program Files\Linksys\Odyssey Client for Linksys\OdTray.exe"
O4 - HKLM\..\Run: [WLMonWPC54G] C:\Program Files\Linksys\Wireless-G Notebook Adapter\WLMon.exe
O4 - HKLM\..\Run: [iPodManager] C:\Program Files\iPod\bin\iPodManager.exe
O4 - HKLM\..\Run: [LocksDrv] C:\PROGRA~1\MESSHO~1\Heart Program.exe
O4 - HKLM\..\Run: [ajgv] C:\WINDOWS\ajgv.exe
O4 - HKLM\..\Run: [oshhcwvyr] C:\WINDOWS\zknpy.exe
O4 - HKLM\..\Run: [uctpxume] C:\WINDOWS\System32\ywmtxh.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKCU\..\Run: [Desktop Weather 3] C:\Program Files\The Weather Channel\The Weather Channel.exe
O4 - HKCU\..\Run: [DealHelperDown] "C:\Documents and Settings\CBlitzer\Local Settings\Temp\msA.tmp"
O4 - HKCU\..\Run: [Skv] C:\WINDOWS\System32\wwqm.exe
O4 - Global Startup: NCO Group, Inc. Secure Remote Access Client.lnk = C:\Program Files\NCOsRASClient\ipsecdialer.exe
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54CFG.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Whistle - {220E39C3-B081-4719-AB1A-9A884DCBD05C} - C:\Program Files\WhistleSoftware\WselServices\webband.dll (file missing)
O9 - Extra button: (no name) - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: IMI - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - C:\WINDOWS\System32\shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/A...ler/dwnldr.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ubiquitelpcs.com
O17 - HKLM\Software\..\Telephony: DomainName = ubiquitelpcs.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ubiquitelpcs.com
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\NCOsRASClient\cvpnd.exe
O23 - Service: OSCM Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\PCS Connection Manager\OSCMUtilityService.exe
O23 - Service: SDPAUMS server service - Matsushita Electric Industrial Co.,Ltd. - C:\WINDOWS\System32\sdpasvc.exe
O23 - Service: TrueVector Internet Monitor - Unknown - C:\WINDOWS\system32\ZoneLabs\vsmon.exe (file missing)

End of KRC HijackThis Analyzer Log.
====================================================================

greyknight17 · 01-24-2005, 11:08 AM

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\WINDOWS\System32\ywmtxh.exe
C:\WINDOWS\System32\wwqm.exe

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZServ.dll
O2 - BHO: (no name) - {69FF3C00-D623-3DF6-D403-62557EDA2348} - C:\WINDOWS\System32\pewfelv.dll
O3 - Toolbar: (no name) - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - (no file)
O3 - Toolbar: Great axis - {7BFC380A-E78A-83AA-811B-00E5677FD1BF} - C:\PROGRA~1\WARN16~1\cake load.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [ajgv] C:\WINDOWS\ajgv.exe
O4 - HKLM\..\Run: [oshhcwvyr] C:\WINDOWS\zknpy.exe
O4 - HKLM\..\Run: [uctpxume] C:\WINDOWS\System32\ywmtxh.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKCU\..\Run: [DealHelperDown] "C:\Documents and Settings\CBlitzer\Local Settings\Temp\msA.tmp"
O4 - HKCU\..\Run: [Skv] C:\WINDOWS\System32\wwqm.exe
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab

Do you know what the following program(s) are for? If not, delete the MESSHO~1 folder and fix it in HijackThis:

O4 - HKLM\..\Run: [LocksDrv] C:\PROGRA~1\MESSHO~1\Heart Program.exe

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\System32\ywmtxh.exe
C:\WINDOWS\System32\wwqm.exe
C:\WINDOWS\ZServ.dll
C:\WINDOWS\System32\pewfelv.dll
C:\PROGRA~1\WARN16~1\
C:\WINDOWS\ajgv.exe
C:\WINDOWS\zknpy.exe
C:\WINDOWS\farmmext.exe
C:\WINDOWS\farmmext.ini

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools/programs provided.

01-18-2005, 09:40 AM	#1 (permalink)
cblitzer Registered User Join Date: Jan 2005 Posts: 3 OS: XP - sp2	IE Connection Time Out I am running XP(sp2) on a HP pavillon laptop. Just recently while using IE, everything runs fine for appx.10 minutes. After that the browser times out while trying to connect anywhere. I open a command window and can ping any of the sites that timed out; with immediate packet response from those sites. If I reboot, I get about another 10 good minutes then the same thing happens. ANY IDEAS???? p.s. Last night I ran full spyware and virus scans, cleaned up all reported problems, rebooted and the problem is persisting.

01-18-2005, 10:31 AM	#2 (permalink)
elf Assistant Manager, Microsoft Support Join Date: Jul 2002 Location: Knoxville, TN or Austin, TX depending Posts: 6,129 OS: WinXP Pro SP2 and Slackware 10.1 My System	Did you use HijackThis when you cleaned out your spyware problem? No anti-spyware/virus can catch everything, which is a common mistake people make. Thinking that one program can catch it all. I would highly recommend you read This Page and follow the instructions set forth there. Post a hijackthis log here, and we'll have someone analyze it for you. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! I do not subscribe to threads, so if I stop replying, PM me with a link to your thread so I can find it again.

01-18-2005, 10:49 AM	#3 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	I would highly recommend following elf's advice. Another tool to try in the interim: Download Winsock2Fix and unzip it. Then double-click on it to run it. __________________ GO BIG BLUE!!

01-19-2005, 12:56 PM	#4 (permalink)
cblitzer Registered User Join Date: Jan 2005 Posts: 3 OS: XP - sp2	Results of HJT Analyzer Run ==================================================================== Log was analyzed using KRC HijackThis Analyzer - Updated on 1/16/05 Get updates at http://www.greyknight17.com/download.htm#programs *Security Programs Detected* C:\Program Files\NavNT\defwatch.exe C:\Program Files\NavNT\rtvscan.exe C:\Program Files\NavNT\vptray.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Logfile of HijackThis v1.99.0 Scan saved at 3:45:27 PM, on 1/19/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\Program Files\NCOsRASClient\cvpnd.exe C:\Program Files\Sprint\PCS Connection Manager\OSCMUtilityService.exe C:\Program Files\Sprint\PCS Connection Manager\SprintPort\SprintPortA.exe C:\Program Files\Linksys\Odyssey Client for Linksys\OdTray.exe C:\Program Files\Linksys\Wireless-G Notebook Adapter\WLMon.exe C:\WINDOWS\System32\ywmtxh.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\WINDOWS\System32\wwqm.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8l.hpwis.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:3011 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZServ.dll O2 - BHO: (no name) - {69FF3C00-D623-3DF6-D403-62557EDA2348} - C:\WINDOWS\System32\pewfelv.dll O3 - Toolbar: (no name) - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - (no file) O3 - Toolbar: Great axis - {7BFC380A-E78A-83AA-811B-00E5677FD1BF} - C:\PROGRA~1\WARN16~1\cake load.dll (file missing) O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file) O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe O4 - HKLM\..\Run: [SprintPort] "C:\Program Files\Sprint\PCS Connection Manager\SprintPort\SprintPortA.exe" O4 - HKLM\..\Run: [OdTray.exe] "C:\Program Files\Linksys\Odyssey Client for Linksys\OdTray.exe" O4 - HKLM\..\Run: [WLMonWPC54G] C:\Program Files\Linksys\Wireless-G Notebook Adapter\WLMon.exe O4 - HKLM\..\Run: [iPodManager] C:\Program Files\iPod\bin\iPodManager.exe O4 - HKLM\..\Run: [LocksDrv] C:\PROGRA~1\MESSHO~1\Heart Program.exe O4 - HKLM\..\Run: [ajgv] C:\WINDOWS\ajgv.exe O4 - HKLM\..\Run: [oshhcwvyr] C:\WINDOWS\zknpy.exe O4 - HKLM\..\Run: [uctpxume] C:\WINDOWS\System32\ywmtxh.exe O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe O4 - HKCU\..\Run: [Desktop Weather 3] C:\Program Files\The Weather Channel\The Weather Channel.exe O4 - HKCU\..\Run: [DealHelperDown] "C:\Documents and Settings\CBlitzer\Local Settings\Temp\msA.tmp" O4 - HKCU\..\Run: [Skv] C:\WINDOWS\System32\wwqm.exe O4 - Global Startup: NCO Group, Inc. Secure Remote Access Client.lnk = C:\Program Files\NCOsRASClient\ipsecdialer.exe O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54CFG.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll O9 - Extra button: Whistle - {220E39C3-B081-4719-AB1A-9A884DCBD05C} - C:\Program Files\WhistleSoftware\WselServices\webband.dll (file missing) O9 - Extra button: (no name) - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra 'Tools' menuitem: IMI - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - C:\WINDOWS\System32\shdocvw.dll O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/A...ler/dwnldr.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ubiquitelpcs.com O17 - HKLM\Software\..\Telephony: DomainName = ubiquitelpcs.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ubiquitelpcs.com O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\NCOsRASClient\cvpnd.exe O23 - Service: OSCM Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\PCS Connection Manager\OSCMUtilityService.exe O23 - Service: SDPAUMS server service - Matsushita Electric Industrial Co.,Ltd. - C:\WINDOWS\System32\sdpasvc.exe O23 - Service: TrueVector Internet Monitor - Unknown - C:\WINDOWS\system32\ZoneLabs\vsmon.exe (file missing) End of KRC HijackThis Analyzer Log. ====================================================================

01-24-2005, 11:08 AM	#5 (permalink)
greyknight17 Analyst, Security Team Join Date: Jul 2004 Location: New York Posts: 14,327 OS: Windows 98 & Windows XP Home/Pro My System	Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\WINDOWS\System32\ywmtxh.exe C:\WINDOWS\System32\wwqm.exe Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZServ.dll O2 - BHO: (no name) - {69FF3C00-D623-3DF6-D403-62557EDA2348} - C:\WINDOWS\System32\pewfelv.dll O3 - Toolbar: (no name) - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - (no file) O3 - Toolbar: Great axis - {7BFC380A-E78A-83AA-811B-00E5677FD1BF} - C:\PROGRA~1\WARN16~1\cake load.dll (file missing) O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file) O4 - HKLM\..\Run: [ajgv] C:\WINDOWS\ajgv.exe O4 - HKLM\..\Run: [oshhcwvyr] C:\WINDOWS\zknpy.exe O4 - HKLM\..\Run: [uctpxume] C:\WINDOWS\System32\ywmtxh.exe O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe O4 - HKCU\..\Run: [DealHelperDown] "C:\Documents and Settings\CBlitzer\Local Settings\Temp\msA.tmp" O4 - HKCU\..\Run: [Skv] C:\WINDOWS\System32\wwqm.exe O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab Do you know what the following program(s) are for? If not, delete the MESSHO~1 folder and fix it in HijackThis: O4 - HKLM\..\Run: [LocksDrv] C:\PROGRA~1\MESSHO~1\Heart Program.exe Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\WINDOWS\System32\ywmtxh.exe C:\WINDOWS\System32\wwqm.exe C:\WINDOWS\ZServ.dll C:\WINDOWS\System32\pewfelv.dll C:\PROGRA~1\WARN16~1\ C:\WINDOWS\ajgv.exe C:\WINDOWS\zknpy.exe C:\WINDOWS\farmmext.exe C:\WINDOWS\farmmext.ini Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools/programs provided. __________________ Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. Adaware :: CWShredder :: HijackThis :: Panda ActiveScan :: Spybot S&D Anti-Spyware Tutorial :: Spyware Prevention Tools