isearch and hotsearch won't die

falstaff · 12-31-2004, 09:26 AM

I have some major problems trying to get rid of these programs. They keep coming back. Adaware 6.0 (build 6.181), SpySubtract Pro 2.61 and SpyBot S&D 1.3 have all been run dozens of times. They say everything is clean, and then I run internet explorer and it goes immediately to hotsearchbar.com about 10 times trying to run a cgi script (according to the address bar) instead of my homepage (I have checked the tool settings, too). It also keeps popping up on isearch.com and pop-ups still keep coming up! It then proceeds to install software on my computer. I have read some of the forums, edited my registry at least 25 times, etc. I have looked through hijackthis's log and cannot see anything immediately that jumps out.

Any suggestions?

Here is my HijackThis log:

Logfile of HijackThis v1.99.0
Scan saved at 10:40:59 AM, on 12/31/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\WINDOWS\System32\khooker.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
G:\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ohb - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\System32\hsrb.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ZGCleanTemp] zg.exe -cleantemp
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1104452517234
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O23 - Service: AVSync Manager - Unknown - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LicCtrl Service - Unknown - C:\WINDOWS\runservice.exe
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)

Please help!!! This is driving me nuts and my computer is almost unusable!

greyknight17 · 12-31-2004, 11:12 AM

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O2 - BHO: ohb - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\System32\hsrb.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O4 - Startup: PowerReg Scheduler.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\System32\hsrb.dll
C:\WINDOWS\isrvs\
C:\WINDOWS\zeta.exe

Reboot into Normal Mode and run new HijackThis scan. Save the log file and run HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.

To help prevent future spyware installations/infections, please read the Anti-Spyware Section and use the tools provided.

falstaff · 12-31-2004, 03:00 PM

Thanks for the help...one more thing you probably should have added... WinsockXPfix.exe.

After I did what you suggested, my internet slowed to an unusable crawl with ie taking 100% of system resources! Rebooting did not help, but a quick run of winsockXPfix did.

Here is my new log from HijackThis...let me know if there is anything else there that needs to be fixed.

AND THANKS A TON! I would not have guessed that some of those programs were spyware.

Logfile of HijackThis v1.99.0
Scan saved at 5:04:51 PM, on 12/31/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
G:\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vivisimo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ZGCleanTemp] zg.exe -cleantemp
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O8 - Extra context menu item: &Google Search - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmtrans.html
O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -

http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -

http://a1540.g.akamai.net/7/1540/52/...us/win/QuickTi

meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://v5.windowsupdate.microsoft.co...b_site.cab?110

4452517234
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -

http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O23 - Service: AVSync Manager - Unknown - C:\Program Files\Network

Associates\VirusScan\Avsynmgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LicCtrl Service - Unknown - C:\WINDOWS\runservice.exe
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network

Associates\McShield\Mcshield.exe

CTSNKY · 12-31-2004, 03:06 PM

Your log is clean. If you disabled System Restore, make sure to enable it now.

To help prevent future spyware installations/infections, please read the Anti-Spyware Section (http://www.greyknight17.com/spyware.htm#prevent) and use the tools provided.

Are there any problems now? If not, you should be set to go.

12-31-2004, 09:26 AM	#1 (permalink)
falstaff Registered User Join Date: Dec 2004 Posts: 2 OS: WinXP	isearch and hotsearch won't die I have some major problems trying to get rid of these programs. They keep coming back. Adaware 6.0 (build 6.181), SpySubtract Pro 2.61 and SpyBot S&D 1.3 have all been run dozens of times. They say everything is clean, and then I run internet explorer and it goes immediately to hotsearchbar.com about 10 times trying to run a cgi script (according to the address bar) instead of my homepage (I have checked the tool settings, too). It also keeps popping up on isearch.com and pop-ups still keep coming up! It then proceeds to install software on my computer. I have read some of the forums, edited my registry at least 25 times, etc. I have looked through hijackthis's log and cannot see anything immediately that jumps out. Any suggestions? Here is my HijackThis log: Logfile of HijackThis v1.99.0 Scan saved at 10:40:59 AM, on 12/31/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe C:\WINDOWS\runservice.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Network Associates\VirusScan\VsStat.exe C:\WINDOWS\System32\RunDll32.exe C:\WINDOWS\System32\sistray.EXE C:\Program Files\Network Associates\VirusScan\Vshwin32.exe C:\WINDOWS\System32\khooker.exe C:\Program Files\ahead\InCD\InCD.exe C:\Program Files\Microsoft Hardware\Mouse\point32.exe C:\Program Files\Microsoft Hardware\Keyboard\type32.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe C:\WINDOWS\System32\LXSUPMON.EXE C:\Program Files\Network Associates\VirusScan\Avconsol.exe C:\Program Files\Network Associates\VirusScan\Webscanx.exe C:\Program Files\Logitech\SetPoint\KEM.exe C:\Program Files\interMute\SpySubtract\SpySub.exe C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE G:\Downloads\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: ohb - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\System32\hsrb.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe O4 - HKLM\..\Run: [POINTER] point32.exe O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ZGCleanTemp] zg.exe -cleantemp O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE O4 - Startup: PowerReg Scheduler.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1104452517234 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O23 - Service: AVSync Manager - Unknown - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: LicCtrl Service - Unknown - C:\WINDOWS\runservice.exe O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing) Please help!!! This is driving me nuts and my computer is almost unusable!

12-31-2004, 11:12 AM	#2 (permalink)
greyknight17 Analyst, Security Team Join Date: Jul 2004 Location: New York Posts: 14,327 OS: Windows 98 & Windows XP Home/Pro My System	Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): O2 - BHO: ohb - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\System32\hsrb.dll O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll O4 - Startup: PowerReg Scheduler.exe O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing) Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\WINDOWS\System32\hsrb.dll C:\WINDOWS\isrvs\ C:\WINDOWS\zeta.exe Reboot into Normal Mode and run new HijackThis scan. Save the log file and run HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. To help prevent future spyware installations/infections, please read the Anti-Spyware Section and use the tools provided. __________________ Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. Adaware :: CWShredder :: HijackThis :: Panda ActiveScan :: Spybot S&D Anti-Spyware Tutorial :: Spyware Prevention Tools

12-31-2004, 03:00 PM	#3 (permalink)
falstaff Registered User Join Date: Dec 2004 Posts: 2 OS: WinXP	I think everything is OK now...but time will tell Thanks for the help...one more thing you probably should have added... WinsockXPfix.exe. After I did what you suggested, my internet slowed to an unusable crawl with ie taking 100% of system resources! Rebooting did not help, but a quick run of winsockXPfix did. Here is my new log from HijackThis...let me know if there is anything else there that needs to be fixed. AND THANKS A TON! I would not have guessed that some of those programs were spyware. Logfile of HijackThis v1.99.0 Scan saved at 5:04:51 PM, on 12/31/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\System32\RunDll32.exe C:\WINDOWS\System32\sistray.EXE C:\WINDOWS\System32\khooker.exe C:\Program Files\ahead\InCD\InCD.exe C:\Program Files\Microsoft Hardware\Mouse\point32.exe C:\Program Files\Microsoft Hardware\Keyboard\type32.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\LXSUPMON.EXE C:\Program Files\Logitech\SetPoint\KEM.exe C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe C:\WINDOWS\runservice.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Network Associates\VirusScan\VsStat.exe C:\Program Files\Network Associates\VirusScan\Vshwin32.exe C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe C:\Program Files\Network Associates\VirusScan\Avconsol.exe C:\Program Files\Network Associates\VirusScan\Webscanx.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\System32\wuauclt.exe G:\Downloads\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.vivisimo.com/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe O4 - HKLM\..\Run: [POINTER] point32.exe O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ZGCleanTemp] zg.exe -cleantemp O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O16 - DPF: cpcScanner - http://www.crucial.com/controls/cpcScanner.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...us/win/QuickTi meInstaller.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...b_site.cab?110 4452517234 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O23 - Service: AVSync Manager - Unknown - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: LicCtrl Service - Unknown - C:\WINDOWS\runservice.exe O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

12-31-2004, 03:06 PM	#4 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Your log is clean. If you disabled System Restore, make sure to enable it now. To help prevent future spyware installations/infections, please read the Anti-Spyware Section (http://www.greyknight17.com/spyware.htm#prevent) and use the tools provided. Are there any problems now? If not, you should be set to go. __________________ GO BIG BLUE!!