![]() |
![]() |
![]() |
|||||
![]() |
![]() |
![]() |
![]() |
![]() |
|||
| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
|
| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
|
|||||||
| HijackThis Log Help Get Rid Of Malware With Help From Our Analysts. Follow the "First Steps" link at the top right of each page before posting for help. |
![]() |
|
|
Thread Tools |
|
|
#1 (permalink) |
|
Registered User
Join Date: Jul 2008
Posts: 1
OS: Windows XP
|
Blue screen that says computer infected
i got a blue screen that says i am infected w/ spyware and then it does not let me do anything on the computer because pretty much everything is "disabled by administrator" even tho i AM the administrator...
so i decided to run hijackthis in SAFE mode because normal mode would not let me browse any website as it would "direct" me to pages where there are ads of antispyware and antivirus softwares. also, winspyware (which i didnt previously have on my computer) is somehow installed on my computer and i get a random screensaver that is a blue screen with a lot of writing which then turns into the exact screen of windows xp during start (blue bar going left to right) here's the hijackthis file: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:16:43 AM, on 7/9/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Safe mode with network support Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll O3 - Toolbar: sqvgnrpx - {9437C997-89E6-4B84-A745-BEFD3A910FF5} - C:\WINDOWS\sqvgnrpx.dll O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "c:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook Maximizer\maximizer_startup.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder\OrderReminder.exe O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [AS00_Gear511] C:\Program Files\NETGEAR\WG511SCU\Utility\Gear511.exe -hide O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe" O4 - HKLM\..\Run: [VirusScan Online] C:\PROGRA~1\McAfee.com\VSO\mcvsshld.exe O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe" O4 - HKLM\..\Run: [DNP] C:\Documents and Settings\Owner\Desktop\Desktop Notepad.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions O4 - HKLM\..\Run: [lphcrkkj0erbr] C:\WINDOWS\system32\lphcrkkj0erbr.exe O4 - HKLM\..\Run: [b4bda793] rundll32.exe "C:\WINDOWS\system32\mkwjcksx.dll",b O4 - HKLM\..\Run: [SMshctkkj0erbr] C:\Program Files\shctkkj0erbr\shctkkj0erbr.exe O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [kava] C:\WINDOWS\system32\kavo.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813 O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175...at-no-eula.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab O21 - SSODL: fdxbameg - {985D5415-4FED-41E4-A284-DD24C42B9DE3} - C:\WINDOWS\fdxbameg.dll O21 - SSODL: fsrpknov - {CC31F35B-43C3-4BB3-8771-645476905FCA} - C:\WINDOWS\fsrpknov.dll O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe Last edited by mastermind9192 : 07-09-2008 at 03:28 PM. Reason: more info |
|
|
|
|
|
#2 (permalink) | |
|
Analyst, Security Team
Join Date: Nov 2007
Location: Manchester, UK
Posts: 743
OS: W2K SP4 + XP SP2 + Vista
|
Re: Blue screen that says computer infected
Quote:
My name is Katana and I will be helping you to remove any infection(s) that you may have. Please observe these rules while we work: 1. If you don't know, stop and ask! Don't keep going on. 2. Please reply to this thread. Do not start a new topic. 3. Please continue to respond until I give you the "All Clear" (Just because you can't see a problem doesn't mean it isn't there) If you can do those three things, everything should go smoothly :D Please Note, your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe ---------------------------------------------------------------------------------------- I apologize for the delay in responding, but as you can probably see the forums are quite busy. Unfortunately there are far more people needing help than there are helpers. If you still require help please post a fresh HJT log Installed Programs Please could you give me a list of the programs that are installed.
Click on save list button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad into your next post.
__________________
![]() ![]() ![]() |
|
|
|
|
![]() |
| Thread Tools | |
|
|