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[SOLVED] Unable to run full Panda scan, pc reboots [SOLVED] Unable to run full Panda scan, pc reboots
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Old 06-16-2008, 11:38 AM   #1 (permalink)
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Join Date: Jun 2008
Posts: 8
OS: xp sp2 media center


Cry [SOLVED] Unable to run full Panda scan, pc reboots
I was receiving the following error message for about a week, right on startup but it didn't seem to be affecting my laptop usage/programs.

"C:\Windows\System32\{990650ac-815d-d1bc-5ee2-9a50eb3219e0}.dll specified module could not be found"

I was using my laptop at work, and then just left it running while I worked on another pc. When I returned to my laptop (an hour or two later), it was 'frozen'. The message that was up on the 'frozen' screen was something like this, "Adobe Reader files corrupted...". I could not Ctrl+Alt+Delete to shut down, so I had to power off using the power button. FYI, the previous night Windows ran an update, and that morning Avast has run updates.

Upon reboot, my laptop ran ChkDisk and had deleted some index values. When Windows started up, I tried to run an Avast scan (from the icon), but it froze then rebooted itself. ChkDisk ran again, deleted index entries 'wsus3setup.cab' and 'wsus3s~1.cab', then recovered orphaned files. I tried this a couple times with similar results.

Then I tried rebooting again, when Windows rebooted, I opened Avast (skipping the memory test) and scheduled a boot scan on next startup. Then I restarted my laptop. Avast found the following during it's boot scan:
"C:\Documents & Settings\Suzeq\Local Settings\Temp\aupd.exe... infected with Win32: Fotomoto [Adw]" I moved to chest when prompted, and selected 'for all' should any others be found.
"C:\System Volume Info\_restore...{593F298F-B7D6-4A3D-A260-6D7E68E3F587} 1RP1\A0001015.dll... infected with Win32: Adware-gen [Adw]" This was automatically moved to chest.

Once Windows booted after the boot scan, it kept freezing before I even had a change to really try anything else (open Avast, view chest, run online scan, etc...). I found your website and started to try and follow your 5 steps so that I could post here. It kept freezing, not allowing me to fully complete the steps.

I have no illegal software, none of the programs listed in Step1, and none of the rogue or suspect programs listed on the spywarewarrior website. After a few tries of freezing up, I was able to partially run the Panda scan. I thought it would complete, but when it reached about 89% it got stuck on this file, wmpencen.dll (this is the same file Avast got stuck on as well when I first started trying to fix this problem). I tried a few times, all with the same results. Unfortunately I cannot complete this step, but the last time it ran I had 2 infected and 8 vulnerabilities detected at 21% complete. I tried to move onto the other steps, but it won’t allow me to use Internet Explorer before IE encounters an error and needs to shut down.

Even when I reboot (using the start menu and choosing shutdown, then restart), ChkDisk runs on startup. I’m at a loss as to what to do next.

Sorry, I'm running XP Media.

Please help me!
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Old 06-17-2008, 12:13 PM   #2 (permalink)
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Join Date: Jun 2008
Posts: 8
OS: xp sp2 media center


Re: Unable to run full Panda scan, pc reboots
What is the wmpencen.dll file associated with? Can I remove this to hopefully get my scans to complete (so that I can post a log here)?
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Old 06-17-2008, 03:08 PM   #3 (permalink)
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Join Date: Jun 2008
Posts: 8
OS: xp sp2 media center


Re: Unable to run full Panda scan, pc reboots
Well, I've made some progress, I have the following logs (never did get Panda scan to work though). Also, I'm not sure the Windows update worked, just checked forever until my pc finally froze. Thanks!


Deckard's System Scanner v20071014.68
Run by SuzeQ on 2008-06-17 16:45:45
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Unable to create WMI object; The operation completed successfully.


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as SuzeQ.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:48:03 PM, on 17/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wuauclt.exe
E:\techsupport\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\SuzeQ.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-2158896929-3070086015-3953993725-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/p.../PCPitStop.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/s...vest/gwCID.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 7125 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.4.9.0) - c:\windows\system32\drivers\aegisp.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 3.4.9.0>
2 s24trans (WLAN Transport) - c:\windows\system32\drivers\s24trans.sys <Not Verified; Intel Corporation; Intel Wireless LAN Packet Driver>
3 tifm21 - c:\windows\system32\drivers\tifm21.sys <Not Verified; Texas Instruments; Texas Instruments PCIxx21/PCIxx12 Integrated FlashMedia Controller>

-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

2 aawservice (Ad-Aware 2007 Service) - c:\program files\lavasoft\ad-aware 2007\aawservice.exe
3 MHN - c:\windows\system32\svchost.exe
2 RegSrvc (Intel(R) PROSet/Wireless Registry Service) - c:\program files\intel\wireless\bin\regsrvc.exe <Not Verified; Intel Corporation; Intel(R) PROSet/Wireless Registry Service>


-- Device Manager: Disabled ----------------------------------------------------

Unable to create WMI object.

-- Files created between 2008-05-17 and 2008-06-17 -----------------------------

2008-06-17 16:35:47 0 d-------- C:\ie-spyad_zo
2008-06-17 16:11:49 0 d-------- C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-17 16:11:42 0 d-------- C:\Program Files\SpywareBlaster
2008-06-17 15:38:30 0 d-------- C:\Program Files\Trend Micro
2008-06-13 14:01:46 0 d--hs---- C:\found.000
2008-06-12 15:51:07 0 d-------- C:\Program Files\Panda Security
2008-06-12 12:26:51 0 d-------- C:\spoolerlogs
2008-06-11 14:54:01 290816 --a------ C:\WINDOWS\system32\drivers\tifm21.sys <Not Verified; Texas Instruments; Texas Instruments PCIxx21/PCIxx12 Integrated FlashMedia Controller>
2008-06-11 14:53:44 0 d-------- C:\WINDOWS\tiinst
2008-05-20 11:08:47 0 d-------- C:\Program Files\Eusing Free Registry Cleaner
2008-05-20 10:15:29 0 d-------- C:\Program Files\Lavasoft
2008-05-20 10:15:29 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-05-20 10:15:11 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-05-20 09:55:28 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy


-- Find3M Report ---------------------------------------------------------------

2008-06-17 14:25:43 0 d-------- C:\Program Files\Google
2008-06-17 13:55:05 0 d-------- C:\Program Files\Intel
2008-06-12 15:40:28 0 d-------- C:\Program Files\Common Files\Adobe
2008-06-12 08:00:39 0 d-------- C:\Program Files\World of Warcraft
2008-06-11 14:54:11 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-05-20 10:15:11 0 d-------- C:\Program Files\Common Files
2008-05-20 07:28:31 0 d-------- C:\Program Files\MP3 Player Utilities 3.68
2008-05-13 20:44:49 127272 --a------ C:\Documents and Settings\SuzeQ\Application Data\Cosmos Prefs
2008-05-09 19:53:01 0 d-------- C:\Documents and Settings\SuzeQ\Application Data\Logitech
2008-05-09 19:52:04 0 d-------- C:\Program Files\Common Files\Logishrd
2008-05-09 19:51:43 0 d-------- C:\Program Files\Logitech
2008-04-30 11:01:32 0 d-------- C:\Program Files\Gateway
2008-04-30 01:08:53 0 d-------- C:\Documents and Settings\SuzeQ\Application Data\LimeWire
2008-04-30 01:05:48 40713 --a------ C:\WINDOWS\system32\cpmsky-uninst.exe
2008-04-30 00:35:31 0 d-------- C:\Documents and Settings\SuzeQ\Application Data\Sun
2008-04-30 00:32:30 0 d-------- C:\Program Files\Java
2008-04-30 00:30:08 0 d-------- C:\Program Files\Common Files\Java
2008-04-24 20:20:05 0 d-------- C:\Program Files\Turbine
2008-03-17 21:39:46 2 -r-hs---- C:\USER
2008-03-17 21:39:46 2 --a------ C:\REQUEST_OEMRESET_ENDUSER
2008-03-17 20:36:12 60 --a------ C:\WINDOWS\system32\SYSDRV.DAT


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [05/08/2005 11:56 PM]
"IntelZeroConfig"="C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" [28/12/2005 12:55 PM]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [28/12/2005 12:56 PM]
"EOUApp"="C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe" [28/12/2005 01:00 PM]
"SigmatelSysTrayApp"="stsystra.exe" [27/12/2005 11:20 AM C:\WINDOWS\stsystra.exe]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [18/09/2006 03:58 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [18/09/2006 03:57 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [18/09/2006 03:58 PM]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [15/05/2008 06:19 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [11/01/2008 10:16 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [22/02/2008 04:25 AM]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [29/11/2007 02:17 AM C:\WINDOWS\KHALMNPR.Exe]
"KernelFaultCheck"="C:\WINDOWS\system32\dumprep 0 -k" []
"IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [29/09/2006 12:39 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [10/08/2004 02:00 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Logitech SetPoint.lnk - C:\Program Files\Logitech\SetPoint\SetPoint.exe [09/05/2008 8:10:28 PM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [17/02/1999 3:05:56 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"spa_start"=C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{990650ac-815d-d1bc-5ee2-9a50eb3219e0}.dll" DllInit


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6e7e51e0-f585-11dc-865c-001302ba2991}]
AutoRun\command- E:\setupSNK.exe


-- End of Deckard's System Scanner: finished at 2008-06-17 16:48:49 ------------


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Unable to create WMI object.

Architecture: X86; Language: English

Percentage of Memory in Use: 19%
Physical Memory (total/avail): 2038.11 MiB / 1631.73 MiB
Pagefile Memory (total/avail): 3928.94 MiB / 3621.16 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1929.38 MiB

C: is Fixed (NTFS) - 149.05 GiB total, 130.11 GiB free.
D: is CDROM (No Media)
E: is Removable (FAT32)


-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.

Unable to create WMI object.

-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\SuzeQ\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=SUZE
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\SuzeQ
LOGONSERVER=\\SUZE
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f06
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\SuzeQ\LOCALS~1\Temp
TMP=C:\DOCUME~1\SuzeQ\LOCALS~1\Temp
USERDOMAIN=SUZE
USERNAME=SuzeQ
USERPROFILE=C:\Documents and Settings\SuzeQ
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

SuzeQ (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
1602 A.D. --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\1602 A.D.\Uninst.isu"
Ad-Aware 2007 --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
avast! Antivirus --> C:\Program Files\Alwil Software\Avast4\aswRunDll.exe "C:\Program Files\Alwil Software\Avast4\Setup\setiface.dll",RunSetup
CDDRV_Installer --> MsiExec.exe /I{0C826C5B-B131-423A-A229-C71B3CACCD6A}
DVD Decrypter (Remove Only) --> "C:\Program Files\DVD Decrypter\uninstall.exe"
DVD Shrink 3.2 --> "C:\Program Files\DVD Shrink\unins000.exe"
Eusing Free Registry Cleaner --> C:\PROGRA~1\EUSING~1\UNWISE.EXE C:\PROGRA~1\EUSING~1\INSTALL.LOG
Gateway Drivers and Applications Recovery --> C:\Program Files\Gateway\HPA\GWMenu.exe UNINSTALL
GPL MPEG-1/2 DirectShow Decoder Filter --> MsiExec.exe /I{870815CA-6B60-47B6-88DD-A67F42D2F03E}
High Definition Audio Driver Package - KB888111 --> "C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Intel(R) Graphics Media Accelerator Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_27A6 PCI\VEN_8086&DEV_27A2
Intel(R) Matrix Storage Manager --> C:\WINDOWS\System32\Imsmudlg.exe
Intel(R) PROSet/Wireless Software --> C:\WINDOWS\Installer\iProInst.exe
Java(TM) 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
JMP Student Edition --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BBEF470C-A9BF-475D-9245-9EC7777E84FC}\setup.exe" -l0x9
KhalInstallWrapper --> MsiExec.exe /I{3101CB58-3482-4D21-AF1A-7057FC935355}
Logitech SetPoint --> C:\Program Files\InstallShield Installation Information\{F29B21BD-CAA6-445F-8EF7-A7E2B9D8B14E}\setup.exe -runfromtemp -l0x0009 -removeonly
Marvell Miniport Driver --> MsiExec.exe /X{C950420B-4182-49EA-850A-A6A2ABF06C6B}
mCore --> MsiExec.exe /I{E81667C6-2856-46D6-ABEA-6A2F42166779}
mDriver --> MsiExec.exe /I{A0F925BF-5C55-44C2-A4E7-5A4C59791C29}
mDrWiFi --> MsiExec.exe /I{F6090A17-0967-4A8A-B3C3-422A1B514D49}
mEoU --> MsiExec.exe /I{B502B428-3386-40A9-98DB-079AAB72E64F}
mHelp --> MsiExec.exe /I{8C6BB412-D3A8-4AAE-A01B-35B681789D68}
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 --> "C:\WINDOWS\$NtUninstallWdf01005$\spuninst\spuninst.exe"
Microsoft Office 2000 Disc 2 --> MsiExec.exe /I{00040409-78E1-11D2-B60F-006097C998E7}
Microsoft Office 2000 Small Business --> MsiExec.exe /I{00030409-78E1-11D2-B60F-006097C998E7}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
mIWA --> MsiExec.exe /I{3E9D596A-61D4-4239-BD19-2DB984D2A16F}
mLogView --> MsiExec.exe /I{0E2B0B41-7E08-4F9F-B21F-41C4133F43B7}
mMHouse --> MsiExec.exe /I{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}
mPfMgr --> MsiExec.exe /I{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}
mPfWiz --> MsiExec.exe /I{90B0D222-8C21-4B35-9262-53B042F18AF9}
mProSafe --> MsiExec.exe /I{23FB368F-1399-4EAC-817C-4B83ECBE3D83}
mWlsSafe --> MsiExec.exe /I{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}
mXML --> MsiExec.exe /I{9CC89556-3578-48DD-8408-04E66EBEF401}
mZConfig --> MsiExec.exe /I{94658027-9F16-4509-BBD7-A59FE57C3023}
Panda ActiveScan 2.0 --> C:\Program Files\Panda Security\ActiveScan 2.0\as2uninst.exe
SigmaTel Audio --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\Setup.exe" -l0x9 -remove -removeonly
Sonic Encoders --> MsiExec.exe /I{9941F0AA-B903-4AF4-A055-83A9815CC011}
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SpywareBlaster 4.1 --> "C:\Program Files\SpywareBlaster\unins000.exe"
Texas Instruments PCIxx21/x515/xx12 drivers. --> C:\Program Files\InstallShield Installation Information\{607398CF-354B-4E21-B1BC-549424BFD04C}\setup.exe -runfromtemp -l0x0409
Update Rollup 2 for Windows XP Media Center Edition 2005 --> C:\WINDOWS\$NtUninstallKB900325$\spuninst\spuninst.exe
Windows Backup Utility --> MsiExec.exe /I{76EFFC7C-17A6-479D-9E47-8E658C1695AE}
Windows XP Media Center Edition 2005 KB908250 --> "C:\WINDOWS\$NtUninstallKB908250$\spuninst\spuninst.exe"
World of Warcraft --> C:\Program Files\Common Files\Blizzard Entertainment\World of Warcraft\Uninstall.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type872 / Error
Event Submitted/Written: 06/16/2008 02:04:14 PM
Event ID/Source: 1802 / SecurityCenter
Event Description:
The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Event Record #/Type871 / Error
Event Submitted/Written: 06/16/2008 02:04:14 PM
Event ID/Source: 27 / WinMgmt
Event Description:
WinMgmt could not open the repository file. This could be due to insufficient security access to the "<%SystemRoot%>\System32\WBEM\Repository", insufficient disk space or insufficient memory.

Event Record #/Type865 / Error
Event Submitted/Written: 06/16/2008 02:00:08 PM
Event ID/Source: 1802 / SecurityCenter
Event Description:
The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Event Record #/Type864 / Error
Event Submitted/Written: 06/16/2008 02:00:08 PM
Event ID/Source: 27 / WinMgmt
Event Description:
WinMgmt could not open the repository file. This could be due to insufficient security access to the "<%SystemRoot%>\System32\WBEM\Repository", insufficient disk space or insufficient memory.

Event Record #/Type861 / Error
Event Submitted/Written: 06/16/2008 01:51:08 PM
Event ID/Source: 455 / ESENT
Event Description:
wuaueng.dll (3596) SUS20ClientDataStore: Error -1032 (0xfffffbf8) occurred while opening logfile C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type4804 / Warning
Event Submitted/Written: 06/17/2008 04:37:07 PM
Event ID/Source: 51 / Disk
Event Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

Event Record #/Type4803 / Warning
Event Submitted/Written: 06/17/2008 04:37:07 PM
Event ID/Source: 51 / Disk
Event Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

Event Record #/Type4802 / Warning
Event Submitted/Written: 06/17/2008 04:36:49 PM
Event ID/Source: 51 / Disk
Event Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

Event Record #/Type4801 / Warning
Event Submitted/Written: 06/17/2008 04:36:45 PM
Event ID/Source: 51 / Disk
Event Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

Event Record #/Type4800 / Warning
Event Submitted/Written: 06/17/2008 04:36:41 PM
Event ID/Source: 51 / Disk
Event Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.



-- End of Deckard's System Scanner: finished at 2008-06-17 16:48:49 ------------



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:46:35 PM, on 17/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] "C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-2158896929-3070086015-3953993725-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/p.../PCPitStop.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/s...vest/gwCID.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 7206 bytes
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Old 06-25-2008, 08:34 AM   #4 (permalink)
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Join Date: Jun 2008
Posts: 8
OS: xp sp2 media center


Re: Unable to run full Panda scan, pc reboots
Bump, please

I'm still unable to use my pc, please help me! I'm dead in the water without it. Thanks :)
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Old 07-02-2008, 07:17 AM   #5 (permalink)
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Posts: 8
OS: xp sp2 media center


Re: Unable to run full Panda scan, pc reboots
Bump, please

I'm tempted to start a new thread, no one seems tempted to help this one... :P
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Old 07-06-2008, 05:19 PM   #6 (permalink)
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Posts: 8
OS: xp sp2 media center


Re: Unable to run full Panda scan, pc reboots
Bump Please

The logs listed above are still valid as I have not turned on my laptop since the time of posting them. Please, pretty please help me!
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Old 07-11-2008, 01:17 PM   #7 (permalink)
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Join Date: Jun 2008
Posts: 8
OS: xp sp2 media center


Re: Unable to run full Panda scan, pc reboots
Bump, please!

This is crazy! Other threads posted later than mine are getting responses... I'm trying to be patient... Please, someone, throw me a bone here...

Thanks!
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Old 07-17-2008, 08:38 AM   #8 (permalink)
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Join Date: Jun 2008
Posts: 8
OS: xp sp2 media center


Re: Unable to run full Panda scan, pc reboots
Well, I gave up waiting for help on this and ended up wiping my pc. :( Bummer, lost all my stuff...
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