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Old 06-15-2008, 07:57 PM   #1 (permalink)
Registered User
 
Join Date: Apr 2008
Posts: 13
OS: WinXPProSP2


Abnormally slow computer that stalls, with new Trend Micro Internet Security

I recently changed my anti-virus from Norton/Symantec to Trend Micro Internet Security because a friend had told me he had success with the latter. However, it required my removing other anti-spyware/anti-malware security that I had installed after trouble with another computer (which I had obtained help with on here). Now, this computer has slowed down until it often seems like it's not responding at all. One particular problem is with iTunes, which not only is sluggish, but also, for the past 2 days, shows a big message that 'iTunes is unable to browse album covers on this computer'.
It looks like some of Norton/Symantec may be still installed, although I have tried to remove it with Add/Remove programs in Control Panel.

I ran a Deckard's Scan which gave the following results:

Deckard's System Scanner v20071014.68
Run by Charles Livsey on 2008-06-15 22:29:47
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------



-- Last 5 Restore Point(s) --
93: 2008-06-16 02:26:30 UTC - RP769 - Deckard's System Scanner Restore Point
92: 2008-06-15 22:51:13 UTC - RP768 - Removed LiveUpdate (Symantec Corporation)
91: 2008-06-15 22:45:30 UTC - RP767 - Removed Java(TM) SE Runtime Environment 6 Update 1
90: 2008-06-15 22:44:34 UTC - RP766 - Removed J2SE Runtime Environment 5.0 Update 11
89: 2008-06-15 22:43:30 UTC - RP765 - Removed J2SE Runtime Environment 5.0 Update 10


-- First Restore Point --
1: 2008-03-18 19:17:44 UTC - RP677 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Charles Livsey.exe) --------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:33:26 PM, on 6/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Documents and Settings\Charles Livsey\Desktop\dss.exe
C:\Program Files\Safari\Safari.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Charles Livsey.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus C86 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.EXE /P23 "EPSON Stylus C86 Series" /O6 "USB001" /M "Stylus C86"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: &Search - ?p=ZNfox000
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://susanita-soria.spaces.live.co...d/MsnPUpld.cab
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/download...2/axofupld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 10587 bytes

-- File Associations -----------------------------------------------------------

.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 hmonitor - c:\windows\system32\drivers\hmonitor.sys
R2 ANIO (ANIO Service) - c:\windows\system32\anio.sys <Not Verified; Alpha Networks Inc.; ANIO (NT5) Driver>

S3 SymIM (Symantec Network Security Intermediate Filter Service) - c:\windows\system32\drivers\symim.sys (file missing)
S3 SymIMMP - c:\windows\system32\drivers\symim.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 ANIWZCSdService (ANIWZCSd Service) - c:\program files\ani\aniwzcs2 service\aniwzcsds.exe <Not Verified; Alpha Networks Inc.; ANIWZCS2 Service Launcher (NT)>
R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-06-10 23:31:02 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2008-04-29 00:11:32 276 --a------ C:\WINDOWS\Tasks\Spybot - Search & Destroy - Scheduled Task.job


-- Files created between 2008-05-15 and 2008-06-15 -----------------------------

2008-06-15 18:42:34 0 d-------- C:\Program Files\Sun
2008-06-15 14:37:55 0 d-------- C:\Program Files\iPod
2008-06-14 16:05:21 0 d-------- C:\Documents and Settings\All Users\Application Data\Logishrd
2008-06-14 16:05:01 0 d-------- C:\Documents and Settings\All Users\Application Data\Logitech
2008-06-14 16:05:00 0 d-------- C:\Program Files\Logitech
2008-06-14 15:57:43 0 d-------- C:\Program Files\Common Files\logishrd
2008-06-08 05:03:00 0 d-------- C:\Documents and Settings\All Users\Application Data\Trend Micro
2008-06-08 04:49:58 0 d-------- C:\Program Files\Trend Micro
2008-06-02 15:13:01 0 d-------- C:\Documents and Settings\Charles Livsey\Application Data\PGP
2008-06-02 15:07:30 0 d-------- C:\mts
2008-06-02 15:07:06 73216 --a------ C:\WINDOWS\ST6UNST.EXE <Not Verified; Microsoft Corporation; Microsoft® Visual Basic for Windows>
2008-05-27 17:31:21 0 d-------- C:\WINDOWS\Easy CD-DA Extractor 11.5.2
2008-05-27 17:31:21 0 d-------- C:\Program Files\Easy CD-DA Extractor 11
2008-05-27 17:12:14 0 d-------- C:\Documents and Settings\Charles Livsey\Application Data\foobar2000
2008-05-27 17:12:07 0 d-------- C:\Program Files\foobar2000
2008-05-20 13:40:44 0 d-------- C:\Documents and Settings\All Users\Application Data\Google Updater


-- Find3M Report ---------------------------------------------------------------

2008-06-15 18:56:26 0 d-------- C:\Program Files\Yahoo!
2008-06-15 18:51:23 0 d-------- C:\Program Files\Symantec
2008-06-15 18:51:23 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-06-15 18:45:49 0 d-------- C:\Program Files\Java
2008-06-15 14:38:10 0 d-------- C:\Program Files\iTunes
2008-06-15 14:13:58 0 d-------- C:\Program Files\QuickTime
2008-06-15 13:02:11 0 d-------- C:\Documents and Settings\Charles Livsey\Application Data\Skype
2008-06-15 08:02:40 0 d-------- C:\Documents and Settings\Charles Livsey\Application Data\skypePM
2008-06-14 15:57:43 0 d-------- C:\Program Files\Common Files
2008-06-08 04:52:09 0 d-------- C:\Program Files\SpywareBlaster
2008-05-28 21:22:35 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-05-23 22:03:19 664 --a------ C:\WINDOWS\system32\d3d9caps.dat
2008-05-20 14:08:21 0 d-------- C:\Documents and Settings\Charles Livsey\Application Data\Google
2008-05-20 13:48:58 0 d-------- C:\Program Files\Google
2008-04-30 17:52:51 0 d-------- C:\Documents and Settings\Charles Livsey\Application Data\Viewpoint
2008-04-30 17:52:47 0 d-------- C:\Program Files\Viewpoint
2008-04-30 17:51:49 0 dr-h----- C:\Documents and Settings\Charles Livsey\Application Data\yahoo!
2008-04-30 17:48:47 0 d-------- C:\Program Files\AIM
2008-04-30 17:48:40 0 d-------- C:\Documents and Settings\Charles Livsey\Application Data\Aim
2008-04-29 14:02:44 0 d-------- C:\Program Files\Safari
2008-04-29 14:00:53 0 d-------- C:\Program Files\Apple Software Update
2008-04-29 12:18:13 0 d-------- C:\Program Files\StepMania
2008-04-23 10:44:27 0 d-------- C:\Program Files\MSN Messenger
2008-04-23 02:40:28 0 d-------- C:\Program Files\Hmonitor
2008-04-23 02:27:53 0 d-------- C:\Documents and Settings\Charles Livsey\Application Data\Malwarebytes
2008-03-19 23:26:11 22808 --ah----- C:\WINDOWS\system32\mlfcache.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"="SOUNDMAN.EXE" [04/15/2005 11:01 AM C:\WINDOWS\soundman.exe]
"ViewMgr"="C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe" []
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 11:50 AM]
"EPSON Stylus C86 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2R1.exe" [11/25/2003 03:00 AM]
"UfSeAgnt.exe"="C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" [02/16/2008 12:56 AM]
"LogitechCommunicationsManager"="C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [10/25/2007 04:33 PM]
"LogitechQuickCamRibbon"="C:\Program Files\Logitech\QuickCam\Quickcam.exe" [10/25/2007 04:37 PM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [05/27/2008 10:50 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [06/02/2008 11:13 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [03/25/2008 04:28 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 12:56 AM]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [06/07/2007 02:08 PM]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [01/19/2007 01:54 PM]
"Aim6"="" []
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [05/20/2008 01:40 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM]
ymetray.lnk - C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe [10/3/2007 2:56:10 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"disableregistrytools"=0 (0x0)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{39347c86-b35d-11dc-8f84-001109cfa806}]
AutoRun\command- F:\MyPasswords.exe
open\command- F:\MyPasswords.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5a8345b4-cc8c-11dc-8f8f-001109cfa806}]
AutoRun\command- G:\MyPasswords.exe
open\command- G:\MyPasswords.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5a8345bf-cc8c-11dc-8f8f-001109cfa806}]
AutoRun\command- F:\MyPasswords.exe
open\command- F:\MyPasswords.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{7faf1cc2-df84-11d9-ab2d-806d6172696f}]
open\command- %SystemRoot%\Explorer.exe /idlist,%I,%L

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{aa44d2e9-e575-11dc-8f95-001109cfa806}]
AutoRun\command- F:\MyPasswords.exe
open\command- F:\MyPasswords.exe




-- End of Deckard's System Scanner: finished at 2008-06-15 22:35:38 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: AMD Athlon(tm) 64 Processor 3400+
Percentage of Memory in Use: 62%
Physical Memory (total/avail): 1023.48 MiB / 383.71 MiB
Pagefile Memory (total/avail): 2461.98 MiB / 1967.76 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1923.22 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 73.24 GiB total, 24.92 GiB free.
D: is CDROM (No Media)
E: is Fixed (Unformatted) - 0 GiB total, 0 GiB free.

\\.\PHYSICALDRIVE0 - WDC WD2000JD-22HBB0 - 186.31 GiB - 3 partitions
\PARTITION0 (bootable) - Installable File System - 73.24 GiB - C:
\PARTITION1 - Unknown - 509.88 MiB
\PARTITION2 - Unknown - 112.57 GiB - E:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.


______________________________________________________________________


Please help me improve system performance and advise me on which anti-virus programs/anti-malware/anti-spyware can/should be used together.


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Old 06-16-2008, 07:39 PM   #2 (permalink)
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Join Date: Apr 2008
Posts: 13
OS: WinXPProSP2


Re: Abnormally slow computer that stalls, with new Trend Micro Internet Security

The slowness seems to have something to do with Trend Micro Internet Security 2008, as when I uninstalled it everything was fast again. In talking with technicians at Trend Micro, they said it likely has to do with interference from previously installed anti-virus/anti-malware/spyware programs that were incompletely removed (and which can't be removed completely). Does this seem likely? I tried to re-install TM Internet Security 2008, and now the firewall doesn't work. It may have to do with the previous uninstall not removing the firewall 'drivers' for my wireless and wired network connections. Also, the computer is again slow, though not as bad as before. Do you think it is worth trying to get this working with your or Trend Micro's help, or should I use different anti-virus/anti-malware/anti-spyware programs? If the latter, then which ones?

Last edited by ctlmd : 06-16-2008 at 07:41 PM.
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