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05-13-2008, 05:52 PM
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#1 (permalink) |
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Registered User
Join Date: Jan 2005
Location: Cleveland, OH
Posts: 53
OS: XP SP2
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Wife's Dell Inspiron 6000 issues [back to hardware]
Dell Inspiron 6000 with XP media center sp2, Pentium M 1600mhz and 512 mb memory is taking several minutes to boot up. After windows starts, normal operation is quite slow at times. How do I fix these issues?
FYI I have used msconfig to limit the start up programs. However, MCAfee routinely comes back up as a start up checked program.
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Notebook: Dell Inspiron B130 | Intel Celeron M 370 (1.5GHz) Processor | 2GB DDR2 Memory (2- 1GB DDR2 modules) | 60 GB 5400rpm HD | 15.4" WXGA (1280x800) Wide Screen LCD | DVD+/-RW Drive | Intel GMA 950 Integrated Graphics | Windows XP Home |
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05-13-2008, 06:01 PM
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#2 (permalink) |
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Moderator Hardware Forum
Join Date: Apr 2005
Location: West Georgia, USA
Posts: 6,904
OS: Xp
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Re: Wife's Dell Inspiron 6000 issues
Let's rule out malware 1st. Please follow the directions below.
IMPORTANT - Read This Before Posting For Malware Removal Help
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05-14-2008, 12:54 PM
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#3 (permalink) |
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Registered User
Join Date: Jan 2005
Location: Cleveland, OH
Posts: 53
OS: XP SP2
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Re: Wife's Dell Inspiron 6000 issues
Step 1: None
Step 2: see scan results below Step 3. Spyware Blaster / IE Spyad installed ;*********************************************************************************************************************************************************************************** ANALYSIS: 2008-05-14 15:28:03 PROTECTIONS: 1 MALWARE: 14 SUSPECTS: 0 ;*********************************************************************************************************************************************************************************** PROTECTIONS Description Version Active Updated ;=================================================================================================================================================================================== AVG 7.5.524 7.5.524 Yes Yes ;=================================================================================================================================================================================== MALWARE Id Description Type Active Severity Disinfectable Disinfected Location ;=================================================================================================================================================================================== 00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@trafficmp[1].txt 00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@tribalfusion[2].txt 00167704 Cookie/Xiti TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@xiti[1].txt 00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@ad.yieldmanager[2].txt 00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@serving-sys[2].txt 00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@bs.serving-sys[2].txt 00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@ads.pointroll[1].txt 00170556 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@realmedia[1].txt 00171633 Cookie/Cgi-bin TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@www5.addfreestats[1].txt 00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@questionmarket[2].txt 00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@go[2].txt 00207338 Cookie/Target TrackingCookie No 0 Yes No C:\Documents and Settings\carrie fularz\Cookies\carrie_fularz@target[1].txt 00241801 Application/MyWebSearch HackTools No 0 Yes No C:\Program Files\Uninstall My Web Search.dll 02164907 Generic Malware Virus/Trojan No 0 Yes No C:\Program Files\DIGStream\digstream.exe ;=================================================================================================================================================================================== SUSPECTS Sent Location 8 ;=================================================================================================================================================================================== ;=================================================================================================================================================================================== VULNERABILITIES Id Severity Description 8 ;=================================================================================================================================================================================== 108742 MEDIUM MS06-006 8 ;===================================================================================================================================================================================
__________________
Notebook: Dell Inspiron B130 | Intel Celeron M 370 (1.5GHz) Processor | 2GB DDR2 Memory (2- 1GB DDR2 modules) | 60 GB 5400rpm HD | 15.4" WXGA (1280x800) Wide Screen LCD | DVD+/-RW Drive | Intel GMA 950 Integrated Graphics | Windows XP Home |
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05-14-2008, 01:47 PM
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#4 (permalink) |
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Registered User
Join Date: Jan 2005
Location: Cleveland, OH
Posts: 53
OS: XP SP2
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Re: Wife's Dell Inspiron 6000 issues
Step 4: MS updated. Except SP3.
Step 5: see below Deckard's System Scanner v20071014.68 Run by carrie fularz on 2008-05-14 16:28:18 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point. -- Last 4 Restore Point(s) -- 4: 2008-05-14 20:28:40 UTC - RP591 - Deckard's System Scanner Restore Point 3: 2008-05-14 20:22:49 UTC - RP590 - Software Distribution Service 3.0 2: 2008-05-14 07:00:47 UTC - RP589 - Software Distribution Service 3.0 1: 2008-05-13 23:10:10 UTC - RP588 - Software Distribution Service 3.0 Backed up registry hives. Performed disk cleanup. -- HijackThis (run as carrie fularz.exe) --------------------------------------- Unable to find log (file not found); running clone. -- HijackThis Clone ------------------------------------------------------------ Emulating logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2008-05-14 16:31:43 Platform: Windows XP Service Pack 2 (5.01.2600) MSIE: Internet Explorer (7.00.6000.16640) Boot mode: Normal Running processes: C:\WINDOWS\system32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\ZCfgSvc.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\WINDOWS\explorer.exe C:\Program Files\Intel\Wireless\Bin\WLKEEPER.exe C:\WINDOWS\system32\LexBceS.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Lexpps.exe C:\Program Files\Intel\Wireless\Bin\1XConfig.exe C:\Program Files\Grisoft\AVG7\avgamsvr.exe C:\Program Files\Grisoft\AVG7\avgupsvc.exe C:\Program Files\Grisoft\AVG7\avgemc.exe C:\WINDOWS\ehome\ehRecvr.exe C:\WINDOWS\ehome\ehSched.exe C:\WINDOWS\system32\LxrJD31s.exe C:\Program Files\McAfee.com\Agent\Mcdetect.exe C:\Program Files\McAfee.com\Agent\McTskshd.exe C:\Program Files\Dell\NicConfigSvc\NicConfigSvc.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\Apoint\Apoint.exe C:\Program Files\Intel\Wireless\Bin\iFrmewrk.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Grisoft\AVG7\avgcc.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\IE New Window Maximizer\iemaximizer.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Apoint\ApntEx.exe C:\Documents and Settings\carrie fularz\My Documents\Tech\dss.exe C:\HJT\carrie fularz.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/search?q=%s R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar3.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar3.dll O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKCU\..\Run: [IE New Window Maximizer] C:\Program Files\IE New Window Maximizer\iemaximizer.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O15 - Trusted Zone: https://online.musicmatch.com (HKLM) O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.microsoft.com/downlo...eckControl.cab O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1151103843718 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG7\avgemc.exe O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LexBceS.exe O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\system32\LxrJD31s.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - C:\Program Files\McAfee.com\Agent\Mcdetect.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - C:\Program Files\McAfee.com\Agent\McTskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\Program Files\McAfee.com\Agent\mcupdmgr.exe O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NicConfigSvc\NicConfigSvc.exe O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKEEPER.exe -- End of file - 7723 bytes -- HijackThis Fixed Entries (C:\HJT\backups\) ---------------------------------- backup-20060624-214031-189 O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe backup-20060624-214031-236 O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe backup-20060624-214031-303 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com backup-20060624-214031-431 O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe backup-20060624-214031-499 O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" backup-20060624-214031-523 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE backup-20060624-214031-606 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway backup-20060624-214031-617 O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup backup-20060624-214031-698 R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com backup-20060624-214031-745 O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime backup-20060624-214031-751 O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER backup-20060624-214031-760 O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background backup-20060624-214031-794 O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe backup-20060624-214031-884 O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start backup-20060712-191904-642 O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...p=ZNxdm801DFUS backup-20080311-222024-151 O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" backup-20080311-222024-285 O16 - DPF: {03A0F84E-3E69-4B3E-B4D3-019CB73B57B3} - http://www3.authentium.com/cssrelease/bin/WizMain.exe backup-20080311-222024-339 O16 - DPF: {1B4F9DD7-2D7C-44B5-9126-73206DA0AE75} (CNavigationManager Object) - http://www3.authentium.com/cssrelease/bin/wizard.exe backup-20080311-222024-487 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 backup-20080311-222024-594 O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) backup-20080311-222024-646 O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe backup-20080311-222024-653 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 backup-20080311-222024-685 O2 - BHO: (no name) - {3C7195F6-D788-4D50-BA72-2EE212EDAC78} - (no file) backup-20080311-222024-692 O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) backup-20080311-222024-820 O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll backup-20080311-222024-863 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 backup-20080311-222024-873 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 backup-20080311-222024-952 O3 - Toolbar: (no name) - {2C0A5F28-48D8-408B-9172-9C6121025BCE} - (no file) backup-20080311-222024-982 O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe backup-20080311-222025-174 O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe backup-20080311-222025-252 O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe backup-20080311-222025-718 O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb...LStreaming.cab backup-20080311-222025-750 O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe backup-20080311-222025-923 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab backup-20080311-222025-946 O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://optionsxpressevents.webex.co...ex/ieatgpc.cab -- File Associations ----------------------------------------------------------- All associations okay. -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- R1 APPDRV - c:\windows\system32\drivers\appdrv.sys <Not Verified; Dell Inc; Application Driver> R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Inc; OMCI Driver> R2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.1.0.1) - c:\windows\system32\drivers\aegisp.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 3.1.0.1> R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys <Not Verified; Windows (R) 2000 DDK provider; Windows (R) 2000 DDK driver> R2 LxrJD31d - c:\windows\system32\drivers\lxrjd31d.sys R2 s24trans (WLAN Transport) - c:\windows\system32\drivers\s24trans.sys <Not Verified; Intel Corporation; Intel Wireless LAN Packet Driver> S2 CSS DVP - c:\windows\system32\drivers\css-dvp.sys (file missing) S3 ENETHUSB (Speedstream Ethernet USB Adapter) - c:\windows\system32\drivers\enethusb.sys <Not Verified; Efficient Networks, Inc.; Speedstream Ethernet USB Adapter> S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing) -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled -------------------- R2 LxrJD31s (Lexar JD31) - lxrjd31s.exe R2 NICCONFIGSVC - c:\program files\dell\nicconfigsvc\nicconfigsvc.exe <Not Verified; Dell Inc.; NicConfigSvc> R2 RegSrvc - c:\program files\intel\wireless\bin\regsrvc.exe <Not Verified; Intel Corporation; RegSrvc Module> R2 WLANKEEPER - c:\program files\intel\wireless\bin\wlkeeper.exe <Not Verified; Intel® Corporation; SSOFSet Service> -- Device Manager: Disabled ---------------------------------------------------- Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: Broadcom 440x 10/100 Integrated Controller Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01881028&REV_02\4&2FA23535&0&00F0 Manufacturer: Broadcom Name: Broadcom 440x 10/100 Integrated Controller PNP Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01881028&REV_02\4&2FA23535&0&00F0 Service: bcm4sbxp -- Scheduled Tasks ------------------------------------------------------------- 2008-05-14 03:12:59 330 --ah----- C:\WINDOWS\Tasks\MP Scheduled Scan.job 2008-05-07 19:17:09 452 --a------ C:\WINDOWS\Tasks\EasyShare Registration Task.job -- Files created between 2008-04-14 and 2008-05-14 ----------------------------- 2008-05-14 16:22:55 0 d-------- C:\WINDOWS\LastGood 2008-05-14 16:15:46 0 d-------- C:\ie-spyad_zo 2008-05-14 15:32:02 118784 --a------ C:\WINDOWS\system32\MSSTDFMT.DLL <Not Verified; Microsoft Corporation; MSSTDFMT Object Library> 2008-05-14 15:32:01 0 d-------- C:\Program Files\SpywareBlaster 2008-05-13 21:52:03 0 d-------- C:\Program Files\Panda Security 2008-05-13 20:47:27 0 d-------- C:\Program Files\Lavalys 2008-05-04 23:56:01 0 d-------- C:\Program Files\Vopt8 -- Find3M Report --------------------------------------------------------------- 2008-05-14 11:38:26 0 d-------- C:\Documents and Settings\carrie fularz\Application Data\AVG7 2008-05-08 22:14:04 1786 --ahs---- C:\WINDOWS\system32\KGyGaAvL.sys 2008-05-08 22:14:04 56 -r-hs---- C:\WINDOWS\system32\F7E3F7AE8D.sys 2008-04-09 19:12:32 43729 --a------ C:\logfile 2008-03-25 22:26:50 0 d-------- C:\Program Files\DriverGuide DriverScan 2008-03-25 22:21:13 0 d-------- C:\Program Files\Dell 2008-03-11 23:05:34 2551 --a------ C:\WINDOWS\unins000.dat 2008-03-11 23:04:29 691545 --a------ C:\WINDOWS\unins000.exe -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Apoint"="C:\Program Files\Apoint\Apoint.exe" [09/13/2004 05:33 PM] "IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [10/30/2004 03:59 PM] "dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [05/31/2005 06:33 AM] "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [04/15/2008 06:38 PM] "Dell QuickSet"="C:\Program Files\Dell\QuickSet\Quickset.exe" [03/04/2005 12:26 PM] "ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [07/27/2004 05:50 PM] "MCUpdateExe"="c:\PROGRA~1\mcafee.com\agent\mcupdate.exe" [01/11/2006 01:05 PM] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IE New Window Maximizer"="C:\Program Files\IE New Window Maximizer\iemaximizer.exe" [01/24/2003 12:21 PM] "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/19/2007 08:25 PM] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles "InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system] "DisableRegistryTools"=0 (0x0) "DisableTaskMgr"=0 (0x0) [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless] C:\Program Files\Intel\Wireless\Bin\LgNotify.dll 09/07/2004 05:08 PM 110592 C:\Program Files\Intel\Wireless\Bin\LgNotify.dll [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^ALLTEL DSL Check-up Center.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ALLTEL DSL Check-up Center.lnk backup=C:\WINDOWS\pss\ALLTEL DSL Check-up Center.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk backup=C:\WINDOWS\pss\America Online 9.0 Tray Icon.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk backup=C:\WINDOWS\pss\Digital Line Detect.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk backup=C:\WINDOWS\pss\Kodak EasyShare software.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray] C:\WINDOWS\ehome\ehtray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray] C:\WINDOWS\system32\igfxtray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Motive SmartBridge] C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9 [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide -- Hosts ----------------------------------------------------------------------- 127.0.0.1 www.007guard.com 127.0.0.1 007guard.com 127.0.0.1 008i.com 127.0.0.1 www.008k.com 127.0.0.1 008k.com 127.0.0.1 www.00hq.com 127.0.0.1 00hq.com 127.0.0.1 010402.com 127.0.0.1 www.032439.com 127.0.0.1 032439.com 8004 more entries in hosts file. -- End of Deckard's System Scanner: finished at 2008-05-14 16:35:55 ------------
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Notebook: Dell Inspiron B130 | Intel Celeron M 370 (1.5GHz) Processor | 2GB DDR2 Memory (2- 1GB DDR2 modules) | 60 GB 5400rpm HD | 15.4" WXGA (1280x800) Wide Screen LCD | DVD+/-RW Drive | Intel GMA 950 Integrated Graphics | Windows XP Home |
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05-20-2008, 04:20 PM
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#6 (permalink) |
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Registered User
Join Date: Jan 2005
Location: Cleveland, OH
Posts: 53
OS: XP SP2
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Re: Wife's Dell Inspiron 6000 issues(from hardware)
Is anyone assigned to this review this?
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Notebook: Dell Inspiron B130 | Intel Celeron M 370 (1.5GHz) Processor | 2GB DDR2 Memory (2- 1GB DDR2 modules) | 60 GB 5400rpm HD | 15.4" WXGA (1280x800) Wide Screen LCD | DVD+/-RW Drive | Intel GMA 950 Integrated Graphics | Windows XP Home |
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05-28-2008, 12:36 PM
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#7 (permalink) |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,369
OS: 2000 Pro; XP Pro; XP Home
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Re: Wife's Dell Inspiron 6000 issues(from hardware)
Apologies for any delay, but this forum is extremely busy.
No one is "assigned" to any threads here. We're all volunteers, and take what threads we happen to see, are interested in, or can help with. Typically, those with active infections are the ones which receive priority. It's like a medical triage. There are hundreds more threads here in this section than the handful of active helpers can take care of. A slow machine is not always a product of infection. I don't see any sign of active infection Please see this sticky topic: http://www.techsupportforum.com/secu...ning-slow.html C:\Program Files\DIGStream\digstream.exe That's a false positive. Associated with ESPNMotion I see no malware in these logs. I see you have more than one Anti-Virus program installed, AVG and McAfee SecurityCenter. While this may seem like greater protection, it can cause problems including slowdowns and system hangs. Choose one to keep and uninstall the other. Any antivirus program must be removed via add/remove program. For any program that doesn't have an add/remove entry, you will have to do this: re-install the program -> reboot -> uninstallIt seems as though you want AVG to be your AntiVirus. McAfee is only partially installed. Uninstall McAfee SecurityCenter Then run this tool Download the McAfee Removal Tool. Double click on MCPR.exe to launch it, then Click Run. A window should appear and disappear, this is normal. A new window should popup and begin the uninstall. When prompted to reboot your computer type Y. ----------------------------------------------------------------------- Other than that, I can't see malware as being the cause of the slow machine. Your Java is outdated. Update it here: Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
--------------------------------------------------------------------------------------------- The other Panda finds are cookies. Cookies are nothing to be worried about. They get installed on your computer everytime you visit any webpage. Now some of those are good cookies that get installed for ease of use for next time you visit the same page, but some cookies are spyware used for tracking users surfing habits. Most of those cookies are third party cookies that can be blocked: In Firefox go to Tools > Options > Privacy > Cookies Click Exceptions, identify the site you want to block, and click on Block. In IE go to Tools > Internet Options > Privacy and click on Advanced in the Privacy tab Now put a check next to "Override automatic cookie handling" Set first party cookies to Accept and third party cookies to Block Also put a check to "Always allow session cookies" OK your way out. This won't prevent all bad cookies from being installed, but will reduce the amount. Also there is another program you can use. Spywareblaster Prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restricts the actions of potentially unwanted sites in Internet Explorer. You can read more about cookies at the Cookie Concept You can tidy up with this tool: Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only
For Technical Support, double-click the e-mail address located at the bottom of each menu. ---------------------------------------------------------------------------------------------
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08-20-2008, 11:10 AM
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#8 (permalink) |
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Registered User
Join Date: Jan 2005
Location: Cleveland, OH
Posts: 53
OS: XP SP2
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Re: Wife's Dell Inspiron 6000 issues(from hardware)
I finally completed all the steps listed in the prior response. The computer is still taking forever to start up and sometimes crashed with a bsod. Should I try a registry cleaner like CCleaner?
__________________
Notebook: Dell Inspiron B130 | Intel Celeron M 370 (1.5GHz) Processor | 2GB DDR2 Memory (2- 1GB DDR2 modules) | 60 GB 5400rpm HD | 15.4" WXGA (1280x800) Wide Screen LCD | DVD+/-RW Drive | Intel GMA 950 Integrated Graphics | Windows XP Home |
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08-22-2008, 08:34 AM
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#9 (permalink) |
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Registered User
Join Date: Jan 2005
Location: Cleveland, OH
Posts: 53
OS: XP SP2
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Re: Wife's Dell Inspiron 6000 issues(from hardware)
Please transfer this back to hardware.
I think the issue is HDD related. The hard drive speed according to pcpitstop is 2 mbps versus about 20 for comparable laptops. What steps are necessary to rectify the issue?
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Notebook: Dell Inspiron B130 | Intel Celeron M 370 (1.5GHz) Processor | 2GB DDR2 Memory (2- 1GB DDR2 modules) | 60 GB 5400rpm HD | 15.4" WXGA (1280x800) Wide Screen LCD | DVD+/-RW Drive | Intel GMA 950 Integrated Graphics | Windows XP Home |
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![Wife's Dell Inspiron 6000 issues [back to hardware]](http://www.techsupportforum.com/cwd/iconimages/hard-drive-support/wife-s-dell-inspiron-6000-issues-back-hardware.gif)
