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Old 05-04-2008, 03:42 PM   #1 (permalink)
Registered User
 
Join Date: May 2008
Posts: 13
OS: Windows XP, SP 2


Windows Update fails

Hello, I just started having a problem when I returned from vacation, the windows updates will not install and my anti-virus (norton) keeps turning itself off. I ran hijackthis and I think there's something fishy.

Thanks, here is the log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:26:07 PM, on 5/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNA.EXE
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\RECYCLER\S-1-5-21-606747145-1085031214-725345543-500\svchost.exe
C:\RECYCLER\S-1-5-21-606747145-1085031214-725345543-500\csrss.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Java\jre1.6.0_03\bin\jucheck.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Documents and Settings\Jeff Parker\Desktop\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mywinnipeg.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {AA3ED8B1-F2FD-3036-5D35-8347676E0F39} - (no file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Ulead Quick-Drop] "C:\Program Files\Ulead Systems\Ulead DVD MovieFactory 4.0 Disc Creator TBYB\Ulead Quick-Drop 1.0\Quick-Drop.exe" WINDOWCALL
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo R260 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNA.EXE /FU "C:\WINDOWS\TEMP\E_S5.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Quicken Scheduled Updates.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} - http://activex.liveupdate.com/controls/cres.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1131603824093
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?322
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...51/mcfscan.cab
O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} - http://download.redswoosh.net/Instal...sinstaller.cab
O18 - Protocol: intu-qt2007 - {026BF40D-BA05-467B-9F1F-AD0D7A3F5F11} - C:\QuickTax 2007\ic2007pp.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 10607 bytes
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Old 05-08-2008, 05:10 AM   #2 (permalink)
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Join Date: May 2008
Posts: 13
OS: Windows XP, SP 2


Re: Windows Update fails

Bump, Problems continue
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Old 05-08-2008, 05:46 AM   #3 (permalink)
Moderator, Analyst, Security Team
 
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Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 2,493
OS: XP Home SP3, XP Media Center Edition SP3


Re: Windows Update fails

Hello and welcome to TSF.

Apologies for not getting back to you earlier. The forum is really busy.

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  2. Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

========================================

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

===========================================

Please include the following reports for further review, and we'll continue cleansing the system:

C:\ComboFix.txt
Report.txt
New HijackThis log.
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Old 05-11-2008, 03:50 PM   #4 (permalink)
Registered User
 
Join Date: May 2008
Posts: 13
OS: Windows XP, SP 2


Re: Windows Update fails

Followed all the steps, here is the new hijackthis log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:47:43 PM, on 5/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Jeff Parker\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mywinnipeg.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {AA3ED8B1-F2FD-3036-5D35-8347676E0F39} - (no file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Ulead Quick-Drop] "C:\Program Files\Ulead Systems\Ulead DVD MovieFactory 4.0 Disc Creator TBYB\Ulead Quick-Drop 1.0\Quick-Drop.exe" WINDOWCALL
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo R260 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNA.EXE /FU "C:\WINDOWS\TEMP\E_S5.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} - http://activex.liveupdate.com/controls/cres.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1131603824093
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?322
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...51/mcfscan.cab
O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} - http://download.redswoosh.net/Instal...sinstaller.cab
O18 - Protocol: intu-qt2007 - {026BF40D-BA05-467B-9F1F-AD0D7A3F5F11} - C:\QuickTax 2007\ic2007pp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 9689 bytes


The Combofix.txt:

ComboFix 08-05-11.1 - Jeff Parker 2008-05-11 15:50:21.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.630 [GMT -5:00]
Running from: C:\Documents and Settings\Jeff Parker\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\Downloaded Program Files\ODCTOOLS

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_SVCHOST


((((((((((((((((((((((((( Files Created from 2008-04-11 to 2008-05-11 )))))))))))))))))))))))))))))))
.

2008-05-10 12:57 . 2008-05-10 12:57 1,024 --a------ C:\EPSONCD.Pal
2008-05-10 12:57 . 2008-05-10 12:57 71 --a------ C:\WINDOWS\EPSONCD.INI
2008-05-06 13:58 . 2008-05-07 01:08 <DIR> d-------- C:\Program Files\Panda Security
2008-05-04 16:25 . 2008-05-04 23:12 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-04-22 11:10 . 2008-04-22 12:05 1,374 --a------ C:\WINDOWS\imsins.BAK
2008-04-22 11:08 . 2002-09-03 11:52 83,748 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\prcp.nls
2008-04-22 11:08 . 2002-09-03 11:52 83,748 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\prc.nls
2008-04-22 11:07 . 2007-02-28 03:38 2,015,744 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\OLD3DC.tmp
2008-04-22 11:05 . 2002-09-03 11:39 47,066 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\ksc.nls
2008-04-22 11:03 . 2001-08-17 12:10 22,090 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\OLD245.tmp
2008-04-22 11:03 . 2001-08-17 12:10 22,090 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\OLD242.tmp
2008-04-22 11:01 . 2001-08-17 12:10 19,996 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\OLD1FC.tmp
2008-04-22 11:01 . 2001-08-17 12:10 19,996 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\OLD1F9.tmp
2008-04-22 10:59 . 2002-09-03 11:29 195,618 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\c_10002.nls
2008-04-22 10:49 . 2008-04-22 11:11 <DIR> d-------- C:\WINDOWS\LastGood(2)
2008-04-22 10:49 . 2007-02-28 04:08 2,136,064 --a------ C:\WINDOWS\SYSTEM32\DLLCACHE\OLD3.tmp
2008-04-22 01:24 . 2008-04-22 00:36 691,545 --a------ C:\WINDOWS\unins000.exe
2008-04-22 01:24 . 2008-04-22 01:24 2,545 --a------ C:\WINDOWS\unins000.dat
2008-04-21 20:52 . 2008-04-21 20:52 <DIR> d-------- C:\Program Files\Alwil Software
2008-04-16 21:06 . 2008-04-16 23:06 <DIR> d-------- C:\Documents and Settings\Jeff Parker\.housecall6.6

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-05-10 22:59 --------- d-----w C:\Program Files\EPSON Print CD
2008-05-09 16:31 --------- d-----w C:\Program Files\Sony Corporation
2008-05-09 16:18 --------- d-----w C:\Program Files\Pinnacle
2008-05-07 06:17 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-05-06 18:29 --------- d-----w C:\Program Files\Ahead
2008-05-05 22:39 --------- d-----w C:\Program Files\PIXELA
2008-05-05 22:24 --------- d-----w C:\Program Files\ArcSoft
2008-05-05 22:21 --------- d-----w C:\Program Files\1st DVD Ripper
2008-05-04 22:36 --------- d-----w C:\Documents and Settings\Jeff Parker\Application Data\Canon
2008-05-04 22:31 --------- d-----w C:\Documents and Settings\All Users\Application Data\Retrospect
2008-05-04 22:28 679 ----a-w C:\Program Files\qreqst.dat
2008-05-04 22:28 1,024 ----a-w C:\Program Files\qw.CFG
2008-05-04 22:28 --------- d-----w C:\Program Files\snap
2008-05-04 22:25 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-05-04 21:57 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-05-02 02:04 124,328 ----a-w C:\Documents and Settings\Jeff Parker\Application Data\GDIPFONTCACHEV1.DAT
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\SYSTEM32\win32k.sys
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\win32k.sys
2008-03-01 23:36 3,591,680 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2008-02-29 08:55 70,656 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ie4uinit.exe
2008-02-29 08:55 625,664 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\iexplore.exe
2008-02-22 10:00 13,824 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieudinit.exe
2008-02-20 06:51 282,624 ----a-w C:\WINDOWS\SYSTEM32\gdi32.dll
2008-02-20 06:51 282,624 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\gdi32.dll
2008-02-20 05:32 45,568 ----a-w C:\WINDOWS\SYSTEM32\dnsrslvr.dll
2008-02-20 05:32 45,568 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsrslvr.dll
2008-02-20 05:32 148,992 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsapi.dll
2008-02-15 05:44 161,792 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakui.dll
2008-02-07 15:51 136 ----a-w C:\Program Files\INSTALL.INI
2008-01-29 05:59 1,664 ----a-w C:\Documents and Settings\Jeff Parker\Application Data\ViewerApp.dat
2007-12-01 19:19 51,200 ----a-w C:\Program Files\mvsr14n.dll
2007-12-01 19:19 50,688 ----a-w C:\Program Files\mvtl14n.dll
2007-12-01 19:19 413,696 ----a-w C:\Program Files\pfpro.dll
2007-12-01 19:19 36,864 ----a-w C:\Program Files\QWVER.DLL
2007-12-01 19:19 10,240 ----a-w C:\Program Files\mvut14n.dll
2003-03-03 06:02 460 ----a-w C:\Program Files\INSTALL.LOG
2002-05-03 21:15 28,672 ----a-w C:\Program Files\cipher.dll
2001-09-05 23:07 745,472 ----a-w C:\Program Files\ttaximp.dll
2001-07-30 17:42 7,107 ----a-w C:\Program Files\ttaxexpt.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AA3ED8B1-F2FD-3036-5D35-8347676E0F39}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]
"EPSON Stylus Photo R260 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNA.exe" [2006-05-19 04:00 139264]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-01-28 11:43 2097488]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTSysVol"="C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe" [2002-10-29 10:18 49152]
"DwlClient"="C:\Program Files\Common Files\Dell\EUSW\Support.exe" [2003-05-15 15:22 245760]
"AsioReg"="REGSVR32.exe" [2004-08-04 02:56 11776 C:\WINDOWS\SYSTEM32\regsvr32.exe]
"HPAIO_PrintFolderMgr"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe" [2000-07-26 11:34 61440]
"vptray"="C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe" [2002-07-30 11:35 77824]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" [ ]
"Ulead Quick-Drop"="C:\Program Files\Ulead Systems\Ulead DVD MovieFactory 4.0 Disc Creator TBYB\Ulead Quick-Drop 1.0\Quick-Drop.exe" [ ]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 11:50 155648]
"WD Button Manager"="WDBtnMgr.exe" [2006-01-20 23:55 335872 C:\WINDOWS\SYSTEM32\WDBtnMgr.exe]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2003-02-27 20:09 77824]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-01-24 21:00 315392]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-05-10 11:12 90112]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-09-28 13:16 185896]
"OpwareSE4"="C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-10-11 12:45 75304]
"WrtMon.exe"="C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe" [2006-09-20 08:35 20480]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-04 02:56 53760 C:\WINDOWS\SYSTEM32\narrator.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 04:44:06 29696]
Quicken Scheduled Updates.lnk - \\Gary\jeff's old c\QUICKENW\bagent.exe [2007-12-18 15:53:47 57344]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.DIV3"= DivXc32.dll
"vidc.DIV4"= DivXc32f.dll
"msacm.divxa32"= DivXa32.acm
"VIDC.GTCC"= GTCODEC.DLL
"VIDC.HFYU"= huffyuv.dll
"msacm.dvacm"= C:\PROGRA~1\COMMON~1\ULEADS~1\vio\dvacm.acm
"msacm.mpegacm"= mpegacm.acm
"msacm.ulmp3acm"= ulmp3acm.acm

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Billminder.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Billminder.lnk
backup=C:\WINDOWS\pss\Billminder.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Event Reminder.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Reminder.lnk
backup=C:\WINDOWS\pss\Event Reminder.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Startup.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Quicken Startup.lnk
backup=C:\WINDOWS\pss\Quicken Startup.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Jeff Parker^Start Menu^Programs^Startup^PowerReg Scheduler.exe]
path=C:\Documents and Settings\Jeff Parker\Start Menu\Programs\Startup\PowerReg Scheduler.exe
backup=C:\WINDOWS\pss\PowerReg Scheduler.exeStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATICCC]
--a------ 2006-01-02 17:41 45056 C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIModeChange]
--a------ 2006-07-18 21:53 26112 C:\WINDOWS\SYSTEM32\Ati2mdxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]
--a------ 2003-01-24 21:00 315392 C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTDVDDet]
--a------ 2002-09-30 02:00 45056 C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTHelper]
--a------ 2003-04-10 09:36 28672 C:\WINDOWS\SYSTEM32\CTHELPER.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDSentry]
-ra------ 2002-08-14 19:22 28672 C:\WINDOWS\System32\DSentry.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MessengerPlus2]
C:\Program Files\Messenger Plus! 2\MsgPlus.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2003-02-27 20:09 77824 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
--a------ 2004-11-08 18:16 204845 C:\Program Files\Real\RealPlayer\RealPlay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
--------- 2000-05-11 02:00 90112 C:\WINDOWS\UpdReg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinampAgent]
C:\Winamp\Winampa.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\Microsoft Office\\Office10\\WINWORD.EXE"=
"C:\\Program Files\\Microsoft Office\\Office\\FRONTPG.EXE"=
"C:\\WINDOWS\\SYSTEM32\\mmc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R1 NPPTNT;NPPTNT;C:\WINDOWS\System32\npptNT.sys [2003-07-22 01:14]
R3 usbprint;Microsoft USB PRINTER Class;C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 01:01]
S3 AVCSTRM;AVC Streaming Filter Driver;C:\WINDOWS\system32\DRIVERS\avcstrm.sys [2004-08-04 01:09]
S3 DCamUSBDXGTech;DSC-350F Dual-Mode DSC (Video Camera);C:\WINDOWS\system32\Drivers\GT891x1.SYS []
S3 GT890x;DSC-350F Dual-Mode DSC (Still Camera);C:\WINDOWS\system32\Drivers\GT890x.SYS []
S3 MSTAPE;Microsoft AV/C Tape Subunit Device;C:\WINDOWS\system32\DRIVERS\mstape.sys [2004-08-04 01:09]
S3 MTK;Media Technology Kernel Driver;C:\WINDOWS\system32\Drivers\fide.sys [2004-10-04 22:17]
S3 NMSCFG;NIC Management Service Configuration Driver;C:\WINDOWS\system32\drivers\NMSCFG.SYS [2002-05-03 12:30]
S3 NMSSvc;Intel(R) NMS;C:\WINDOWS\System32\NMSSvc.exe [2002-05-03 12:29]

.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-05-11 15:56:42
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\System32\NavLogon.dll
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\SYSTEM32\ati2evxx.exe
C:\WINDOWS\SYSTEM32\ati2evxx.exe
C:\WINDOWS\SYSTEM32\CTSVCCDA.EXE
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\WrtProc.exe
C:\WINDOWS\SYSTEM32\wdfmgr.exe
C:\WINDOWS\SYSTEM32\MsPMSPSv.exe
C:\WINDOWS\SYSTEM32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2008-05-11 16:03:40 - machine was rebooted [Jeff Parker]
ComboFix-quarantined-files.txt 2008-05-11 21:03:36

Pre-Run: 12,395,896,832 bytes free
Post-Run: 12,485,898,240 bytes free

208 --- E O F --- 2008-05-11 19:31:28


The report.txt:


SDFix: Version 1.181
Run by Jeff Parker on Sun 05/11/2008 at 04:57 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1359.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-05-11 17:33:00
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Microsoft Office\\Office10\\WINWORD.EXE"="C:\\Program Files\\Microsoft Office\\Office10\\WINWORD.EXE:*:Disabled:Microsoft Word"
"C:\\Program Files\\Microsoft Office\\Office\\FRONTPG.EXE"="C:\\Program Files\\Microsoft Office\\Office\\FRONTPG.EXE:*:Enabled:Microsoft FrontPage"
"C:\\WINDOWS\\SYSTEM32\\mmc.exe"="C:\\WINDOWS\\SYSTEM32\\mmc.exe:*:Disabled:Microsoft Management Console"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Mon 28 Jan 2008 1,404,240 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 28 Jan 2008 5,146,448 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 28 Jan 2008 2,097,488 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Sun 22 Jun 2003 1,024 ...HR --- "C:\WINDOWS\SYSTEM32\NTICDMK32.dll"
Mon 2 Aug 2004 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Tue 19 Sep 2006 304,736 A..H. --- "C:\Program Files\Canon\MP Navigator 2.2\Maint.exe"
Mon 19 Dec 2005 61,440 A..H. --- "C:\Program Files\Canon\MP Navigator 2.2\uinstrsc.dll"
Thu 8 May 2008 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\fd0264849c01086f3c6b505dc02dbd44\BIT1.tmp"
Sun 1 Aug 2004 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"
Sun 4 May 2008 5,310 ..SH. --- "C:\Documents and Settings\Jeff Parker\Local Settings\Application Data\NewSoft\PageManager\7.15.14A\Setting\PM65.BAK"

Finished!
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Old 05-11-2008, 06:23 PM   #5 (permalink)
Moderator, Analyst, Security Team
 
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Join Date: Jun 2006
Location: Rhode Island, USA
Posts: 2,493
OS: XP Home SP3, XP Media Center Edition SP3


Re: Windows Update fails

Hi,

Looking better. We'll need to disable and reset teatimer so that it will not interfere with the fixes.

While both Tea timer and SpyBot are closed
Right click here and click save link as
Save it as resetteatimer.bat to your desktop

1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
5) Restart your computer.

Double click on resetteatimer.bat and wait for it to finish
Since it will not be needed again delete ResetTeaTimer.bat.
Turn Tea timer back on again via SpyBots tools resident page when your computer is clean.

Note: If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

=================================

Go to My Computer> Tools> Folder Options> View>"Uncheck" Hide protected operating system files. Click Apply>OK.

** These files are hidden to stop you or anybody else accidentally removing something important.
It is advisable to hide them again after you're done. **

=================================

I need more info on some files. Please go to: VirusTotal
  • On the page you'll find a "Browse" button.
  • Next to the browse button you'll see a box to enter text.
  • Please copy/paste the following in BOLD:

    C:\WINDOWS\SYSTEM32\DLLCACHE\OLD3DC.tmp

  • Then click the "Send File " button just below.
  • This will scan the file. Please be patient.
  • Once scanned, copy and paste the results in your next reply.
  • Please repeat for the following files:

    • C:\WINDOWS\SYSTEM32\DLLCACHE\OLD245.tmp
    • C:\WINDOWS\SYSTEM32\DLLCACHE\OLD242.tmp
    • C:\WINDOWS\SYSTEM32\DLLCACHE\OLD1FC.tmp
    • C:\WINDOWS\SYSTEM32\DLLCACHE\OLD1F9.tmp
    • C:\WINDOWS\SYSTEM32\DLLCACHE\OLD3.tmp
===================================

Using Windows Explorer (right click on Start, click on Explore), locate and delete the following file:

C:\WINDOWS\imsins.BAK

==================================

Open notepad. It must be notepad, not wordpad.
Copy and paste the text inside the code box below into notepad, including the blank line at the end. Make sure that wordwrap is turned off in notepad - click the format menu and uncheck wordwrap.
Choose file save as and set file type to all files.
Type fixreg.reg in the file name and save it to your desktop. It should look like this:

Quote:
REGEDIT4

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AA3ED8B1-F2FD-3036-5D35-8347676E0F39}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"=-
"SunJavaUpdateSched"=-

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MessengerPlus2]
Make sure there are NO blank lines before REGEDIT4
Make sure there IS one blank line at the end of the file.

Close notepad. Make sure that all windows are closed.

Find the fixreg.reg file on your desktop.
Double click it.
It will then ask if you want the file merged to your registry.
Answer yes.

Reboot your computer.

================================

Go to Start>Control Panel>Add/Remove Programs and remove if Kaspersky online scanner is present prior to downloading the most up-to-date one.

Now run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
  • Scan using the following Anti-Virus database:
  • Standard
  • Scan Options:
  • Scan Archives
  • Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
  • Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop in txt format.

Copy and paste that information from Kapersky in your next post.

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans for no conflicts and to speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once scan is finished remember to re-enable resident antivirus protection along with whatever antispyware app you use.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Or use Firefox with IE-Tab plugin

================================

Please post back the VirusTotal results, a fresh HijackThis log and the Kaspersky report. Let me know how the computer is behaving now.
__________________
My services are free. However, you can donate to TSF to help keep it running and prospering.
ASAP

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Old 05-11-2008, 10:11 PM   #6 (permalink)
Registered User
 
Join Date: May 2008
Posts: 13
OS: Windows XP, SP 2


Re: Windows Update fails

Thanks for the reponse, here's the 3 logs:

Hijackthis:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:08:36 AM, on 5/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Jeff Parker\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mywinnipeg.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {AA3ED8B1-F2FD-3036-5D35-8347676E0F39} - (no file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [Ulead Quick-Drop] "C:\Program Files\Ulead Systems\Ulead DVD MovieFactory 4.0 Disc Creator TBYB\Ulead Quick-Drop 1.0\Quick-Drop.exe" WINDOWCALL
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo R260 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNA.EXE /FU "C:\WINDOWS\TEMP\E_S5.tmp" /EF "HKCU"
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} - http://activex.liveupdate.com/controls/cres.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1131603824093
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?322
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...51/mcfscan.cab
O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} - http://download.redswoosh.net/Instal...sinstaller.cab
O18 - Protocol: intu-qt2007 - {026BF40D-BA05-467B-9F1F-AD0D7A3F5F11} - C:\QuickTax 2007\ic2007pp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect WD Service (RetroWDSvc) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 9519 bytes


Kaspersky report:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, May 12, 2008 1218 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 12/05/2008
Kaspersky Anti-Virus database records: 680592
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 104193
Number of viruses found: 1
Number of infected objects: 1
Number of suspicious objects: 0
Duration of the scan process: 01:26:18

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\Jeff Parker\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\Application Data\ApplicationHistory\cli.exe.c88dbd71.ini.inuse Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\Temp\Perflib_Perfdata_90.dat Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\Temp\Perflib_Perfdata_a54.dat Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\Temp\Perflib_Perfdata_a64.dat Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\Temp\~DF2E70.tmp Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\Temp\~DF2E7F.tmp Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Jeff Parker\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Jeff Parker\ntuser.dat Object is locked skipped
C:\Documents and Settings\Jeff Parker\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1960\A0156546.ini Infected: Backdoor.IRC.Zapchast skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1963\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{43646895-2E32-4B7F-A569-B3DE8ED82519}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\ACEEvent.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.


VirusTotal Results:


File OLD3DC.tmp received on 05.12.2008 04:57:40 (CET)
Current status: finished
Result: 0/31 (0%)
Compact
Print results
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Antivirus Version Last Update Result
AhnLab-V3 2008.5.10.0 2008.05.10 -
AntiVir 7.8.0.17 2008.05.11 -
Authentium 4.93.8 2008.05.10 -
Avast 4.8.1169.0 2008.05.11 -
AVG 7.5.0.516 2008.05.11 -
BitDefender 7.2 2008.05.08 -
CAT-QuickHeal 9.50 2008.05.10 -
ClamAV 0.92.1 2008.05.11 -
DrWeb 4.44.0.09170 2008.05.10 -
eSafe 7.0.15.0 2008.05.12 -
eTrust-Vet 31.4.5772 2008.05.09 -
Ewido 4.0 2008.05.11 -
F-Prot 4.4.2.54 2008.05.12 -
F-Secure 6.70.13260.0 2008.05.12 -
Fortinet 3.14.0.0 2008.05.11 -
Ikarus T3.1.1.26.0 2008.05.12 -
Kaspersky 7.0.0.125 2008.05.12 -
McAfee 5291 2008.05.08 -
Microsoft 1.3408 2008.05.12 -
NOD32v2 3091 2008.05.12 -
Norman 5.80.02 2008.05.09 -
Panda 9.0.0.4 2008.05.11 -
Prevx1 V2 2008.05.12 -
Rising 20.43.62.00 2008.05.11 -
Sophos 4.29.0 2008.05.11 -
Sunbelt 3.0.1097.0 2008.05.07 -
Symantec 10 2008.05.12 -
TheHacker 6.2.92.307 2008.05.11 -
VBA32 3.12.6.5 2008.05.12 -
VirusBuster 4.3.26:9 2008.05.11 -
Webwasher-Gateway 6.6.2 2008.05.11 -
Additional information
File size: 2015744 bytes
MD5...: a58ac1c6199ef34228abee7fc057ae09
SHA1..: 4d81fc8fa7f6b4a6381e6136b6c21221065d75cb
SHA256: bed0f4d24efad9115f8333f8492087ba78d1a438633e831757715e59784f49e0
SHA512: 8de3acfbd7a50cd90f3ec5ccbc8ff1397399080eac8f56566c1757b140e9b9e7
29fb7a078789359d5e69c7615f04571a7c0e3ea1c07be6e3136536d8883bae04
PEiD..: -
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x5c8c04
timedatestamp.....: 0x45e53f9d (Wed Feb 28 08:38:53 2007)
machinetype.......: 0x14c (I386)

( 25 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x1000 0x6e32c 0x6e400 6.61 a4d67c76ed7e3dd86aa2dead9f48f0d7
POOLMI 0x70000 0x11f9 0x1200 6.51 e8d436d6da589db11ecd69e7cc337b07
MISYSPTE 0x72000 0x6cb 0x800 5.85 50375c6bdf726d819926bf6a94d74cbe
POOLCODE 0x73000 0x12ae 0x1400 6.34 fa116e2afc74add7fdb134dc9adbfbd7
.data 0x75000 0x18c88 0x7c00 1.19 900371c8263ebc8ba81d56f210e41308
INITDATA 0x8e000 0x38 0x200 0.25 3e0e54226860f5860dd52a90c5d2a5d2
INITCONS 0x8f000 0x1a65 0x1c00 4.05 bf09a529f6a5ccc9e9ff320fd0a1280c
PAGE 0x91000 0xde96f 0xdea00 6.62 4bd0573c07de68c99c5dceb4f55292f2
PAGELK 0x170000 0xe4a0 0xe600 6.73 e16c2b48e149ee8bceccb4aa78d68db2
PAGEVRFY 0x17f000 0xeaa6 0xec00 6.68 ca271cdfdb74fcbc867d0f613bc487dd
PAGEWMI 0x18e000 0x1703 0x1800 6.41 78d2f22770610e570e0da49dd8d59d65
PAGEKD 0x190000 0x3d93 0x3e00 6.48 f9b8238abb402d6bd002d9fffcf93992
PAGESPEC 0x194000 0xe21 0x1000 6.05 45b426962889f7679ead04b60448b862
PAGEHDLS 0x195000 0x1db8 0x1e00 6.18 f3eebf42d1068114af8e0ce3ae0cb05d
.edata 0x197000 0xb55d 0xb600 6.05 a4ac1d6f7d1b3ef0d06f3502270b4956
PAGEDATA 0x1a3000 0x15b0 0x1600 2.67 30b11d5613df89019a30a2258d0ff451
PAGECONS 0x1a5000 0x3020 0x3200 4.76 b363d381725ec8405045037e665c9e21
PAGEKD 0x1a9000 0xc021 0xc200 0.00 a2e14480c5646953d6145ac4d420f03a
PAGECONS 0x1b6000 0x18c 0x200 2.25 0c1518eae07378607f58b86f371d8ec9
PAGELKCO 0x1b7000 0x88 0x200 0.95 e4acf4529ba99f7fe48836d5ced54a6a
PAGEVRFC 0x1b8000 0x3449 0x3600 5.22 8bc01c258e02d1b273e2db8ab26a9059
PAGEVRFD 0x1bc000 0x648 0x800 2.37 7c6da886095920419297c488e05d5f20
INIT 0x1bd000 0x2ba58 0x2bc00 6.55 f05f54746b8a9e9b3c927e8cb108078b
.rsrc 0x1e9000 0x10708 0x10800 5.29 ded16f12f92503ad14c81a6d28e9438e
.reloc 0x1fa000 0x108ac 0x10a00 6.69 56fbde74af0629d48409a193a89b0909

( 3 imports )
> HAL.dll: KfRaiseIrql, KfLowerIrql, HalInitSystem, HalReportResourceUsage, HalAllProcessorsStarted, HalQueryRealTimeClock, HalAllocateAdapterChannel, KeRaiseIrqlToDpcLevel, KeStallExecutionProcessor, HalTranslateBusAddress, KeQueryPerformanceCounter, HalGetBusDataByOffset, HalSetBusDataByOffset, HalReturnToFirmware, READ_PORT_UCHAR, READ_PORT_USHORT, READ_PORT_ULONG, WRITE_PORT_UCHAR, WRITE_PORT_USHORT, WRITE_PORT_ULONG, HalInitializeProcessor, HalCalibratePerformanceCounter, HalSetRealTimeClock, KeAcquireQueuedSpinLockRaiseToSynch, HalHandleNMI, HalBeginSystemInterrupt, HalEndSystemInterrupt, HalGetInterruptVector, HalSystemVectorDispatchEntry, HalDisableSystemInterrupt, HalEnableSystemInterrupt, KeRaiseIrqlToSynchLevel, KeRaiseIrql, KeLowerIrql, HalClearSoftwareInterrupt, HalRequestIpi, HalStartNextProcessor, KeReleaseSpinLock, KeAcquireSpinLock, ExTryToAcquireFastMutex, KeAcquireSpinLockRaiseToSynch, KeTryToAcquireQueuedSpinLock, KeFlushWriteBuffer, HalReadDmaCounter, IoMapTransfer, IoFreeMapRegisters, IoFreeAdapterChannel, IoFlushAdapterBuffers, HalFreeCommonBuffer, HalAllocateCommonBuffer, HalAllocateCrashDumpRegisters, HalGetAdapter, HalSetTimeIncrement, HalGetEnvironmentVariable, HalSetEnvironmentVariable, KeGetCurrentIrql, HalRequestSoftwareInterrupt, KeAcquireInStackQueuedSpinLock, KeReleaseInStackQueuedSpinLock, ExAcquireF