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HijackThis Log Help Get Rid Of Malware With Help From Our Analysts. Follow the "First Steps" link at the top right of each page before posting for help.

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Old 04-24-2008, 05:01 PM   #1 (permalink)
I helped the forums.
 
Join Date: Apr 2008
Posts: 3
OS: XP Service Pack 2


Could not load Panda Scan program

Hi - I read the 5 steps before posting, but I had a 2 problems:

1. The Panda program could not load. I got a message that said "sorry, loading is incomplete due to an error. Please try again."

2. In running Zoned out, I could not find an ie-ads.txt file on my PC. Is there someplace on the web to look.

I am trying to eliminate a virus/malware that prevents me from accessing various websites (I can go to Yahoo, but not to Yahoo e-mail) and which seems to do it's own thing. Also, windows pop up directing me to go to www.PCVirusless.com

I was eventually able to run Hijack this and got the following output:

Deckard's System Scanner v20071014.68
Run by Mike on 2008-04-24 19:51:25
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
95: 2008-04-24 23:51:34 UTC - RP595 - Deckard's System Scanner Restore Point
94: 2008-04-24 13:02:52 UTC - RP594 - System Checkpoint
93: 2008-04-23 04:45:03 UTC - RP593 - Removed NetZeroInstallers
92: 2008-04-23 04:30:52 UTC - RP592 - Last known good configuration
91: 2008-04-23 04:30:42 UTC - RP591 - Restore Operation


-- First Restore Point --
1: 2008-04-23 04:30:24 UTC - RP501 - Installed TaxCut Premium 2007.


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Mike.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:53:30 PM, on 4/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\mrofinu572.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\Mozilla Firefox\firefox.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Mike\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Mike.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...suk&channel=us
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: (no name) - {16A212DD-C0F3-4BF6-8054-66557D273118} - C:\WINDOWS\system32\rqRHyxww.dll
O2 - BHO: {874beada-7960-013a-d5f4-d81e69277393} - {39377296-e18d-4f5d-a310-0697adaeb478} - C:\WINDOWS\system32\mgqdxnlm.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {F50B3F5E-856E-4757-9BB1-B35D46CA7719} - C:\WINDOWS\system32\rqRIBSJa.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [DLCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\mrofinu572.exe 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C8833201749139
O4 - HKLM\..\Run: [b8ddcff9] rundll32.exe "C:\WINDOWS\system32\ogphxxfo.dll",b
O4 - HKLM\..\Run: [BMbbeefc65] Rundll32.exe "C:\WINDOWS\system32\nlgkrwfi.dll",s
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [DellTransferAgent] "C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe"
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Web-Based Email Tools - http://email.secureserver.net/Download.CAB
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {60EFC337-15C2-4369-B2A0-3429B071D8B8} (Hewlett-Packard Printer Diagnostics) - http://h50203.www5.hp.com/HPISWeb/Cu...WebManager.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1158967892500
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/40...si/Coupons.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: rqRIBSJa - C:\WINDOWS\SYSTEM32\rqRIBSJa.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: dlcf_device - - C:\WINDOWS\system32\dlcfcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 12941 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>

S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Viewpoint Manager Service - "c:\program files\viewpoint\common\viewpointservice.exe" <Not Verified; Viewpoint Corporation; Viewpoint Manager>

S2 MskService (McAfee SpamKiller Server) - c:\progra~1\mcafee\spamki~1\msksrvr.exe <Not Verified; McAfee Inc.; McAfee SpamKiller>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-04-11 18:30:00 350 --a------ C:\WINDOWS\Tasks\McAfee.com Scan for Viruses - My Computer (2006PC-Grace).job
2008-04-01 01:00:07 356 --a------ C:\WINDOWS\Tasks\McQcTask.job
2008-02-15 02:00:00 354 --a------ C:\WINDOWS\Tasks\McDefragTask.job
2008-02-01 10:10:01 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-03-24 and 2008-04-24 -----------------------------

2008-04-24 19:53:17 0 d-------- C:\Program Files\Trend Micro
2008-04-24 19:22:20 0 d-------- C:\Documents and Settings\All Users\Application Data\TEMP
2008-04-24 19:22:10 0 d-------- C:\Program Files\SpywareBlaster
2008-04-24 19:11:57 0 d-------- C:\Program Files\Panda Security
2008-04-24 00:39:57 93248 --a------ C:\WINDOWS\system32\mgqdxnlm.dll
2008-04-24 00:36:57 89152 --a------ C:\WINDOWS\system32\ogphxxfo.dll
2008-04-24 00:36:52 0 d-------- C:\Program Files\Twain
2008-04-24 00:36:52 0 d-------- C:\Program Files\Temporary
2008-04-24 00:33:57 95808 --a------ C:\WINDOWS\system32\nlgkrwfi.dll
2008-04-23 00:33:14 96832 --a------ C:\WINDOWS\system32\upennkkb.dll
2008-04-23 00:31:46 97856 --a------ C:\WINDOWS\system32\xiqekbxo.dll
2008-04-22 18:54:03 3932160 --a------ C:\Documents and Settings\Grace\ntuser.dat
2008-04-22 18:53:32 436915 --ahs---- C:\WINDOWS\system32\wwxyHRqr.ini2
2008-04-22 18:53:25 272384 --a------ C:\WINDOWS\system32\rqRHyxww.dll
2008-04-22 18:51:48 0 --a------ C:\WINDOWS\system32\byXRigDs.dll
2008-04-22 18:48:48 37376 --a------ C:\WINDOWS\mrofinu572.exe
2008-04-22 18:48:22 39936 --a------ C:\WINDOWS\system32\rqRIBSJa.dll
2008-04-21 00:05:16 0 d-------- C:\Documents and Settings\Doug\Application Data\Ventrilo
2008-04-21 00:02:11 0 d-------- C:\Program Files\Ventrilo
2008-04-14 20:43:04 74240 --a------ C:\WINDOWS\b156.exe
2008-04-13 14:35:13 0 d-------- C:\Documents and Settings\Doug\Application Data\pdf995
2008-04-03 23:56:54 0 d-------- C:\Documents and Settings\Salinda\Application Data\Greyfirst


-- Find3M Report ---------------------------------------------------------------

2008-04-24 19:16:58 2453 --a------ C:\WINDOWS\mozver.dat
2008-04-21 20:18:48 0 d-------- C:\Program Files\Warcraft III
2008-04-21 00:01:38 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-04-08 08:10:27 4184 --ahs---- C:\WINDOWS\system32\KGyGaAvL.sys
2008-04-08 08:10:23 88 -r-hs---- C:\WINDOWS\system32\6D2A383DB0.sys
2008-04-04 18:56:10 5120 --a------ C:\Documents and Settings\Mike\Application Data\dvd.bmk
2008-04-02 11:24:17 0 d-------- C:\Program Files\Dl_cats
2008-03-14 22:42:12 56 -r-hs---- C:\WINDOWS\system32\B03D382A6D.sys
2008-03-04 08:39:12 0 d-------- C:\Documents and Settings\Mike\Application Data\Mozilla
2008-02-26 11:08:34 0 d-------- C:\Program Files\SiteAdvisor
2008-02-25 11:07:59 0 d-------- C:\Program Files\Common Files
2008-02-12 02:29:27 66767 --a------ C:\WINDOWS\War3Unin.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{16A212DD-C0F3-4BF6-8054-66557D273118}]
04/22/2008 06:53 PM 272384 --a------ C:\WINDOWS\system32\rqRHyxww.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{39377296-e18d-4f5d-a310-0697adaeb478}]
04/24/2008 12:39 AM 93248 --a------ C:\WINDOWS\system32\mgqdxnlm.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F50B3F5E-856E-4757-9BB1-B35D46CA7719}]
04/22/2008 06:48 PM 39936 --a------ C:\WINDOWS\system32\rqRIBSJa.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="stsystra.exe" [03/22/2005 11:20 PM C:\WINDOWS\stsystra.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [08/05/2005 09:05 PM]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [11/01/2005 03:12 AM]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [06/10/2005 10:44 AM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [06/10/2005 10:44 AM]
"@"="" []
"MSKDetectorExe"="C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe" [08/12/2005 04:16 PM]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [09/08/2005 05:20 AM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [08/11/2006 08:32 AM]
"MSKAGENTEXE"="C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe" [09/26/2005 10:26 AM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [08/19/2006 11:43 PM]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [09/08/2005 07:20 PM]
"DLCFCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCFtime.dll" [09/08/2005 06:55 AM]
"CanonMyPrinter"="C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" [03/21/2006 09:30 PM]
"OpwareSE2"="C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [05/08/2003 01:00 PM]
"OPSE reminder"="C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" [07/07/2003 11:29 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [03/02/2007 04:24 PM]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6253\SiteAdv.exe" [02/08/2007 10:39 PM]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [03/09/2007 11:09 AM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [10/10/2007 08:51 PM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [10/14/2005 08:49 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [10/14/2005 08:46 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [10/14/2005 08:50 PM]
"mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [08/03/2007 11:33 PM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [10/19/2007 09:16 PM]
"runner1"="C:\WINDOWS\mrofinu572.exe" [04/22/2008 06:52 PM]
"b8ddcff9"="C:\WINDOWS\system32\ogphxxfo.dll" [04/24/2008 12:36 AM]
"BMbbeefc65"="C:\WINDOWS\system32\nlgkrwfi.dll" [04/24/2008 12:33 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [05/29/2007 09:45 PM]
"Microsoft Location Finder"="C:\Program Files\Microsoft Location Finder\LocationFinder.exe" [08/24/2005 06:25 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 05:00 AM]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"EasyLinkAdvisor"="C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" [03/15/2007 06:16 PM]
"DellTransferAgent"="C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe" [11/13/2007 05:46 PM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [8/11/2006 8:19:59 AM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2/13/2001 1:01:04 AM]
WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.EXE [8/3/2007 11:10:00 AM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{F50B3F5E-856E-4757-9BB1-B35D46CA7719}"= C:\WINDOWS\system32\rqRIBSJa.dll [04/22/2008 06:48 PM 39936]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\rqRIBSJa]
rqRIBSJa.dll 04/22/2008 06:48 PM 39936 C:\WINDOWS\system32\rqRIBSJa.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"= msv1_0 C:\WINDOWS\system32\rqRHyxww

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""




-- End of Deckard's System Scanner: finished at 2008-04-24 19:54:22 ------------
mikes2249 is offline  
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Old 04-24-2008, 05:03 PM   #2 (permalink)
I helped the forums.
 
Join Date: Apr 2008
Posts: 3
OS: XP Service Pack 2


Re: Could not load Panda Scan program

After sending, I see that I have an extra.txt file. The contents are here:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) D CPU 2.66GHz
CPU 1: Intel(R) Pentium(R) D CPU 2.66GHz
Percentage of Memory in Use: 61%
Physical Memory (total/avail): 1022.07 MiB / 391.52 MiB
Pagefile Memory (total/avail): 2459.34 MiB / 1924.62 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1916.78 MiB

C: is Fixed (NTFS) - 71.34 GiB total, 42.25 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - ST3808110AS - 74.5 GiB - 3 partitions
\PARTITION0 - Unknown - 54.88 MiB
\PARTITION1 (bootable) - Installable File System - 71.34 GiB - C:
\PARTITION2 - Unknown - 3.1 GiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: McAfee Personal Firewall v (McAfee)
AV: McAfee VirusScan v (McAfee)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Documents and Settings\\Doug\\My Documents\\cheese unleashed\\age2_x1.exe"="C:\\Documents and Settings\\Doug\\My Documents\\cheese unleashed\\age2_x1.exe:*:Enabled:Age of Empires II Expansion"
"C:\\Program Files\\Warcraft III\\Warcraft III.exe"="C:\\Program Files\\Warcraft III\\Warcraft III.exe:*:Enabled:Warcraft III"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Mike\Application Data
CLASSPATH=.;C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=2006PC
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Mike
LOGONSERVER=\\2006PC
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Program Files\Mozilla Firefox;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 7, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0407
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
SESSIONNAME=Console
SonicCentral=C:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Mike\LOCALS~1\Temp
TMP=C:\DOCUME~1\Mike\LOCALS~1\Temp
USERDOMAIN=2006PC
USERNAME=Mike
USERPROFILE=C:\Documents and Settings\Mike
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Doug (admin)
Grace (admin)
Salinda (admin)
Mike (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> c:\PROGRA~1\mcafee.com\shared\mcappins.exe /v=3 /appid=MSK /uninstall=1 /interact=1 /script_proactive=0 /start="c:\PROGRA~1\mcafee.com\agent\uninst\mskremui.dll::uninstall.htm"
--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4E7DC12A-3597-4A94-9429-F6C6987361B1}\setup.exe" -l0x9 -removeonly
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7DADB304-AF20-48C3-A780-4B4133A08817}\setup.exe" -l0x9 -removeonly
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9C423CF6-2DAA-4A37-94B8-59D7ECC7DB13}\setup.exe" -l0x9 -removeonly
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FA6CC4B4-7741-4F8D-8E81-15C4BAB9869B}\setup.exe" -l0x9 -removeonly
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
725plc32 --> MsiExec.exe /I{162D2FB8-60A3-4871-B6A1-5C744CD34FF5}
Ad-Aware SE Personal --> MsiExec.exe /X{78CC3BAB-DE2A-4FB4-8FBB-E4DADDC26747}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
Adobe® Photoshop® Album Starter Edition 3.2 --> MsiExec.exe /I{A654A805-41D9-40C7-AA46-4AF04F044D61}
AIM 6 --> C:\Program Files\AIM6\uninst.exe
AOL Instant Messenger --> C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
AOLIcon --> MsiExec.exe /I{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
ArcSoft PhotoStudio 5.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85309D89-7BE9-4094-BB17-24999C6118FC}\Setup.exe" -l0x9
ATI Control Panel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
Canon CanoScan Toolbox 4.9 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CA9BCD4D-B782-4637-8F1F-F9A328D3C244}\setup.exe" -l0x9 anything
Canon iP4300 --> "C:\WINDOWS\system32\CanonIJ Uninstaller Information\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP4300\DelDrv.exe" /U:{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP4300 /L0x0009
Canon iP4300 User Registration --> C:\Program Files\Canon\IJEREG\iP4300\UNINST.EXE
Canon My Printer --> C:\Program Files\Canon\MyPrinter\uninst.exe uninst.ini
Canon ScanGear Starter --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{18A5DFF2-8A95-49F3-873F-743CB5549F3D}\SETUP.EXE" -l0x9 anything
Canon Setup Utility 2.3 --> "C:\Program Files\Canon\Canon Setup Utility 2.3\Maint.exe" /Uninstall C:\Program Files\Canon\Canon Setup Utility 2.3\uninst.ini
Canon Utilities Easy-PhotoPrint --> C:\Program Files\Canon\Easy-PhotoPrint\uninst.exe uninst.ini
Celtx (0.9.9.7) --> C:\Documents and Settings\Grace\My Documents\celtx\uninstall\helper.exe
CinepPlayer 30 Update --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C41F4616-44B6-4E8D-BFC7-4267862A2CE1}\setup.exe" -l0x9 -L0x9 /SMAINT
Color LaserJet 1600 --> C:\Program Files\Zenographics\{BAE16611-A0C7-412F-8AE1-DAF47436FA17}\setup.exe -u "HPCLJKCInstaller.dll=CLJ1600.INF"
Color LaserJet 2600n --> C:\Program Files\Zenographics\{CA4B3676-D127-49AC-8D83-2BB14FB2E52D}\setup.exe -u "HPCLJKCInstaller.dll=CLJ2600.INF"
Command & Conquer Red Alert 2 --> C:\Westwood\RA2\Uninstll.EXE
Compatibility Pack for the 2007 Office system --> MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant D850 56K V.9x DFVc Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -Idel200fk.inf
Corel Photo Album 6 --> MsiExec.exe /X{8A9B8148-DDD7-448F-BD6C-358386D32354}
DeductionPro 2007 --> "C:\Program Files\InstallShield Installation Information\{8A5EBB62-ADE7-41E2-8884-1517DE3505D1}\setup.exe" -runfromtemp -l0x0009 -removeonly
Dell CinePlayer --> MsiExec.exe /I{43CAC9A1-1993-4F65-9096-7C9AFC2BBF54}
Dell Color Printer 725 --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\dlcfUNST.EXE -NOLICENSE
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Game Console --> "C:\Program Files\WildTangent\Apps\Dell Game Console\Uninstall.exe"
Dell Media Experience --> MsiExec.exe /I{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Content Portal --> MsiExec.exe /I{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}
Digital Line Detect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Documentation & Support Launcher --> MsiExec.exe /X{B0DF58A2-40DF-4465-AA56-38623EC9938C}
Drivers Install For Linksys Easylink Advisor --> MsiExec.exe /I{A1960A82-DB70-474D-A86B-FA74466103C6}
EarthLink setup files --> MsiExec.exe /X{728278A1-0BB7-45E4-AC5E-91D7C0FD1EDE}
Easy-WebPrint --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Canon\Easy-WebPrint\Uninst.isu"
EducateU --> MsiExec.exe /I{A683A2C0-821C-486F-858C-FA634DB5E864}
ELIcon --> MsiExec.exe /I{4667B940-BB01-428B-986E-A0CC46497BF7}
FastStone Image Viewer 3.0 --> C:\Program Files\FastStone Image Viewer\uninst.exe
FxFoto by Triscape --> C:\Program Files\FxFoto\FxViewer.exe -U1
Games, Music, & Photos Launcher --> MsiExec.exe /X{B6884A07-0305-47AE-9969-8F26FADC17DE}
Get High Speed Internet! --> MsiExec.exe /I{7A3F0566-5E05-4919-9C98-456F6B5CF831}
Google Desktop --> C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar5.dll"
High Definition Audio Driver Package - KB835221 --> C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Intel(R) Graphics Media Accelerator Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2776 PCI\VEN_8086&DEV_2772
Intel(R) PRO Network Connections Drivers --> Prounstl.exe
Intel(R) PROSet for Wired Connections --> MsiExec.exe /I{83F793B5-8BBF-42FD-A8A6-868CB3E2AAEA}
Internet Service Offers Launcher --> MsiExec.exe /X{E42BD75A-FC23-4E3F-9F91-2658334C644F}
IrfanView (remove only) --> C:\Program Files\IrfanView\iv_uninstall.exe
iTunes --> MsiExec.exe /I{01B51908-02EF-453B-87A9-815182E8C2F2}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
Linksys EasyLink Advisor 1.6 (0032) --> rundll32 C:\PROGRA~1\LINKSY~1\AUInst.dll,ExUninstall
Macromedia Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Manual CanoScan LiDE 25 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{838BC0FB-4F8F-47B9-847F-06AE4CCE4181}\setup.exe" -l0x9
McAfee SecurityCenter --> C:\Program Files\McAfee\MSC\mcuninst.exe
McAfee Uninstaller --> C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /uninstall=1 /interact=1 /script_proactive=0 /start=c:\PROGRA~1\mcafee.com\agent\uninst\comrem.dll::uninstall.htm
MCU --> MsiExec.exe /I{D2988E9B-C73F-422C-AD4B-A66EBE257120}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Digital Image Standard 2006 --> "C:\Program Files\Common Files\Microsoft Shared\Picture It!\RmvSuite.exe" ADDREMOVE=1 SKU=PREM VERSION=11
Microsoft Encarta Encyclopedia Standard 2006 --> MsiExec.exe /I{06040040-3E21-46D6-9A91-D927BA08F41D}
Microsoft Location Finder --> MsiExec.exe /I{9D18F7F8-B984-4249-8512-CC621BC59F12}
Microsoft Money 2006 --> "c:\program files\microsoft money 2006\MNYCoreFiles\Setup\uninst.exe" /s:120
Microsoft Office Live Small Business Image Uploader --> MsiExec.exe /X{A580547F-4FB6-433E-A595-21CAA858C556}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Streets & Trips 2006 --> MsiExec.exe /I{83ED1E80-A1B7-4226-BCF1-AC4A88151A6B}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Word 2002 --> MsiExec.exe /I{901B0409-6000-11D3-8CFE-0050048383C9}
Microsoft Works --> MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Microsoft Works Suite 2006 Setup Launcher --> C:\Program Files\Microsoft Works Suite 2006\Setup\Launcher.exe /ARP E:\
Microsoft Works Suite Add-in for Microsoft Word --> MsiExec.exe /I{17E3A651-12B9-4149-BAE8-E6FB9A5ADC4F}
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Mozilla Firefox (2.0.0.14) --> C:\PROGRA~1\Mozilla Firefox\uninstall\helper.exe
Musicmatch® Jukebox --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85D3CC30-8859-481A-9654-FD9B74310BEF}\setup.exe" -l0x9 -uninst
NetWaiting --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Nvu 1.0 --> "C:\Program Files\Nvu\unins000.exe"
OmniPage SE 2.0 --> MsiExec.exe /I{79D5997E-BF79-48BB-8B41-9BE59C15C2D7}
PC Transact It --> C:\WINDOWS\IsUninst.exe -fC:\transact\Uninst.isu -c"C:\WINDOWS\unnova.dll
Pdf995 (installed by TaxCut) --> C:\Program Files\pdf995\setup.exe uninstall
PdfEdit995 (installed by TaxCut) --> C:\Program Files\pdf995\res\utilities\thinsetup.exe - uninstall
QuickTime --> MsiExec.exe /I{5B09BD67-4C99-46A1-8161-B7208CE18121}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Rhapsody Player Engine --> MsiExec.exe /I{84F1DE76-C48C-4281-87A0-CC9548D1E7F9}
Roxio DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Roxio MyDVD LE --> MsiExec.exe /I{21657574-BD54-48A2-9450-EB03B2C7FC29}
Roxio RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Roxio RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Roxio RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sansa Media Converter --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D2A0F8F4-CE50-4857-A21C-3061682B2E87}\Setup.exe" -l0x9
Search Assist --> MsiExec.exe /X{DF6A589A-7A1A-430C-9FF2-A0BDB42669DC}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Sonic Activation Module --> MsiExec.exe /I{5B6BE547-21E2-49CA-B2E2-6A5F470593B1}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Sony Picture Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D5068583-D569-468B-9755-5FBF5848F46F}\setup.exe" -l0x9 /removeonly uninstall -removeonly
Sony USB Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5C29CB8B-AC1E-4114-8D68-9CD080140D4A}\Setup.exe" UNINSTALL
SpywareBlaster 4.0 --> "C:\Program Files\SpywareBlaster\unins000.exe"
Starcraft --> C:\WINDOWS\SCunin.exe C:\WINDOWS\SCunin.dat
Storybook Weaver Deluxe --> C:\WINDOWS\uninst.exe -fC:\MECC\SBWDLX\DeIsL1.isu
TaxCut New York 2007 --> MsiExec.exe /X{58381EE3-A57D-448F-BC8E-FFC66987615E}
TaxCut Premium 2007 --> MsiExec.exe /X{4732D4A0-5A47-44D8-9B84-B3BD4906D30D}
Total Commander (Remove or Repair) --> c:\totalcmd\tcuninst.exe
Triscape FxFoto --> C:\Program Files\FxFoto\FxViewer.exe -U1
URGE --> MsiExec.exe /I{8BBF6DFD-0AD9-43A7-9FBD-BF065E3866AF}
URL Assistant --> regsvr32 /u /s "C:\Program Files\BAE\BAE.dll"
Ventrilo Client --> MsiExec.exe /I{789289CA-F73A-4A16-A331-54D498CE069F}
Viewpoint Manager (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
War Calculators v.2.04 --> "C:\Documents and Settings\Doug\My Documents\Imperia Online\unins000.exe"
WebCyberCoach 3.2 Dell --> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
WildTangent Web Driver --> C:\Program Files\WildTangent\Apps\CDA\CDAUninstall.exe
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinZip 11.1 --> MsiExec.exe /X{CD95F661-A5C4-44F5-A6AA-ECDD91C240B5}
WordPerfect Office 12 --> MsiExec.exe /I{AF19F291-F22F-4798-9662-525305AE9E48}
Worms Armageddon --> C:\WINDOWS\IsUninst.exe -f"c:\MicroProse\Worms Armageddon\Uninst.isu"


-- Application Event Log -------------------------------------------------------

Event Record #/Type3408 / Error
Event Submitted/Written: 04/22/2008 09:55:46 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application firefox.exe, version 1.8.20080.40413, faulting module rqrhyxww.dll, version 0.0.0.0, fault address 0x00054ebd.
Processing media-specific event for [firefox.exe!ws!]

Event Record #/Type3323 / Error
Event Submitted/Written: 04/12/2008 06:16:21 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application firefox.exe, version 1.8.20080.31114, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type3270 / Error
Event Submitted/Written: 04/06/2008 10:01:43 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application firefox.exe, version 1.8.20080.31114, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type3208 / Error
Event Submitted/Written: 03/27/2008 09:55:30 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application firefox.exe, version 1.8.20080.31114, faulting module js3250.dll, version 4.0.0.0, fault address 0x00020290.
Processing media-specific event for [firefox.exe!ws!]



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type59538 / Error
Event Submitted/Written: 04/24/2008 07:02:41 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The McAfee SpamKiller Server service failed to start due to the following error:
%%1053

Event Record #/Type59537 / Error
Event Submitted/Written: 04/24/2008 07:02:41 PM
Event ID/Source: 7009 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for the McAfee SpamKiller Server service to connect.

Event Record #/Type59536 / Error
Event Submitted/Written: 04/24/2008 07:02:41 PM
Event ID/Source: 10005 / DCOM
Event Description:
DCOM got error "%%1053" attempting to start the service MskService with arguments ""
in order to run the server:
{5109B8D8-73AF-4C41-A70E-73707E1F908A}

Event Record #/Type59535 / Error
Event Submitted/Written: 04/24/2008 07:00:41 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The McAfee SpamKiller Server service failed to start due to the following error:
%%1053

Event Record #/Type59534 / Error
Event Submitted/Written: 04/24/2008 07:00:41 PM
Event ID/Source: 7009 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for the McAfee SpamKiller Server service to connect.



-- End of Deckard's System Scanner: finished at 2008-04-24 19:54:22 ------------
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Old 04-28-2008, 01:57 PM   #3 (permalink)
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Join Date: Oct 2006
Location: Dùn Èideann,Scotland.
Posts: 2,785
OS: XP


Re: Could not load Panda Scan program

Hello and welcome to TSF

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

========

Please follow all instructions and in which order they come, if you have any questions, please ask before proceeding. Its important that you follow this through until i give you the all clear, a lack of symptoms does not mean that it is no longer present.

========

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

========

Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs :

Viewpoint Manager Viewpoint Manager -This program is used to update the Viewpoint Media Player. This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware as it is installed without your consent through programs like AOl, AIM, Compuserve, etc.

Viewpoint Media Player-Viewpoint is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546

WildTangent Web Driver(Optional)- Wild Tangent is a video game software company specializing in online games. It has even made a partnership with AOL to include itself as part of the AOL Instant Messenger for their AIM games section. The WildTangent Web Driver is their technology that allows you to play 3D games over the Internet. Although its not technically considered spyware it does have built in components to update itself and gather information about the computer system including

* Operating System Version
* CPU Type and Speed
* Memory Amount
* Video Card type and Driver Version
* Sound Card type and Driver Version
* DirectX Version
* Location that the Web Driver was installed from


===========

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with all the required logs

=========

Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery mode. This allows us to help you in the case that your computer has a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once the Recovery Console is installed using ComboFix, you should see a message that says:

The Recovery Console was successfully installed.



Please continue as follows:

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

=========

Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.

========
Logs Required
Report.txt
C:\Combofix.txt
Hijackthis Log
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**Notice to BT customers**
Trial of BT-Phorm spyware to start 30th September, 2008- for more information please visit No DPI website for more information.



Phorm, previously known as 121Media were responsible for the Apropos rootkit, see Here for more information on said rootkit.


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Old 05-03-2008, 06:38 PM   #4 (permalink)
I helped the forums.
 
Join Date: Apr 2008
Posts: 3
OS: XP Service Pack 2


Re: Could not load Panda Scan program

Thanks guys - After a few days I couldn't wait so I had to go to somebody local. I like what you're doing here and I will show my support. You can consider this thread closed.

Thanks again.
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