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Old 10-29-2004, 06:57 AM   #1 (permalink)
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Join Date: Oct 2004
Posts: 6
OS: Win98se


Question Help?!? can not delete files & ad-aware keeps crashing

I need some help.

I have run Ad-aware SE and it has provided me a list of items to be removed, but it keeps crashing when it tries to remove them. I tried to delete the files directly, but an error message keeps coming up saying it is being used by another system. I am trying to get it to download the Hijackthis.exe file, but the system keeps getting so much other junk. I can not get it downloaded, before crashing or getting jamed up.

Any suggestions.... Please...
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Old 10-29-2004, 07:05 AM   #2 (permalink)
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Location: New York
Posts: 14,327
OS: Windows 98 & Windows XP Home/Pro

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Go to this site to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Also make sure to customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds. Try running the Ad-aware scan in Safe Mode.

Download and install Spybot S&D. Run Spybot and click on the Search for Updates button. Install any updates if they are available. Next click on the Check for Problems button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot.

See if you can post a HijackThis log now. If not, download StartDreck (http://www.greyknight17.com/spy/StartDreck.zip).

Unzip to its own folder and start the program:
Press 'Config'
Press 'Unmark All'

Check the following boxes only:
Registry -> Run Keys
System/drivers> Running processes
Press 'Ok'

Press 'Save' and select the location to save the log file (default is the same folder as the application)

Post the log in this thread.
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Old 10-29-2004, 09:35 AM   #3 (permalink)
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Join Date: Oct 2004
Posts: 6
OS: Win98se


Thanks a TON!!!

I could finally run HijackThis after following your steps.

It removed 9 VX2 items. Then Adaware could run and cleaned about 400 items. Then Spybot cleaned 9 more issues. I still have some creatamonster program running. What is this & how do I get ride of it?

Is there anything in this file that still needs removed?

Logfile of HijackThis v1.98.2
Scan saved at 12:27:53 PM, on 10/29/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\PROMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\SED\SED.EXE
C:\PROGRAM FILES\KUDD.COM\CREATEAMONSTER.TMP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\HJT\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [hpjsiroute192.0.0.192] hpjsira.exe -i 192.0.0.192 -g 209.116.103.83
O4 - HKLM\..\Run: [vptray] c:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [EAPCISetup] C:\AUDIOPCI\sbsetup.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Create A Monster] C:\Program Files\Kudd.com\createAMonster.exe -run
O4 - HKLM\..\Run: [SESync] "C:\PROGRAM FILES\SED\SED.EXE"
O4 - HKLM\..\Run: [Uninstall_TBPS] C:\WINDOWS\TEMP\TBUNINST.EXE /remove
O4 - HKLM\..\Run: [Uninstall_WinTools] C:\WINDOWS\TEMP\WTUNINST.EXE /remove
O4 - HKLM\..\RunServices: [rtvscn95] c:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] c:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .txt: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://www.download.com
O15 - Trusted Zone: http://www.greyknight17.com
O15 - Trusted Zone: http://housecall.trendmicro.com
O15 - Trusted Zone: http://www.lavasoftusa.com
O15 - Trusted Zone: www.safer-networking.org

Thanks for your help.
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Old 10-29-2004, 09:49 AM   #4 (permalink)
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Location: New York
Posts: 14,327
OS: Windows 98 & Windows XP Home/Pro

My System

Alright, now we're getting somewhere. We should be almost done here.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\PROGRAM FILES\SED\SED.EXE
C:\PROGRAM FILES\KUDD.COM\CREATEAMONSTER.TMP.EXE

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [Create A Monster] C:\Program Files\Kudd.com\createAMonster.exe -run
O4 - HKLM\..\Run: [SESync] "C:\PROGRAM FILES\SED\SED.EXE"
O4 - HKLM\..\Run: [Uninstall_TBPS] C:\WINDOWS\TEMP\TBUNINST.EXE /remove
O4 - HKLM\..\Run: [Uninstall_WinTools] C:\WINDOWS\TEMP\WTUNINST.EXE /remove

Reboot into Safe Mode (hit F8 key until menu shows up). Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\PROGRAM FILES\SED\
C:\PROGRAM FILES\KUDD.COM\
C:\WINDOWS\TEMP\ - delete everything in this folder

Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Section and use the tools provided.
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