Spyware, please help

traceyc · 10-26-2004, 10:42 AM

I'm having trouble with spyware which keeps returning when I reboot despite adaware finding it.
Could you please have a look at my hijackthis log and advise,
Thanks in advance - Tracey

Logfile of HijackThis v1.98.2
Scan saved at 18:14:58, on 26/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\AOL 8.0\waol.exe
C:\Program Files\AOL 8.0\shellmon.exe
C:\WINDOWS\slrundll.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Eric Cranmer\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.msn.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://vv3.s13.topx.cc/open_console_out.php?n=6&pin=4
O2 - BHO: (no name) - {5F28634C-813B-4C77-A806-904D0AD7AE93} - C:\WINDOWS\System32\oegggaa.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.msn.co.uk
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://C:oo.mht!http://cellaphone.net/helps/079057/iehelp.chm::/win.exe
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab
O16 - DPF: {FFFF0003-0001-101A-A3C9-08002B23E0CC} - http://direct.data-line.us/gba828.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{9E2270D4-0494-4CF2-9465-97EE0FAF2631}: NameServer = 195.93.50.134
O18 - Filter: text/html - {4A2EA030-BD3B-42E3-9F54-E4D3123BC869} - C:\WINDOWS\System32\oegggaa.dll
O18 - Filter: text/plain - {4A2EA030-BD3B-42E3-9F54-E4D3123BC869} - C:\WINDOWS\System32\oegggaa.dll

CTSNKY · 10-26-2004, 03:10 PM

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download Index.dat Suite to clean out all the temp folders. Do not run it yet.

Download StartCHM and run it.

Reboot into Safe Mode (hit F8 key until menu shows up).

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

FreeServe
MyWebSearch

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://vv3.s13.topx.cc/open_console_out.php?n=6&pin=4
O2 - BHO: (no name) - {5F28634C-813B-4C77-A806-904D0AD7AE93} - C:\WINDOWS\System32\oegggaa.dll
O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://C: oo.mht!http://cellaphone.net/helps/079057/iehelp.chm::/win.exe
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab
O16 - DPF: {FFFF0003-0001-101A-A3C9-08002B23E0CC} - http://direct.data-line.us/gba828.exe
O18 - Filter: text/html - {4A2EA030-BD3B-42E3-9F54-E4D3123BC869} - C:\WINDOWS\System32\oegggaa.dll
O18 - Filter: text/plain - {4A2EA030-BD3B-42E3-9F54-E4D3123BC869} - C:\WINDOWS\System32\oegggaa.dll

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\System32\oegggaa.dll
C:\Program Files\MyWebSearch\
C:\Program Files\FreeServe\
C:\oo.mht!http://cellaphone.net/helps/079057/iehelp.chm

Run Index.dat Suite now and go to Tools->Settings. Then make sure to check the following: Cookies, History, Recent Documents, Swap File (if you have Windows 95/98), Temporary Internet Files and Temp Files. Click Save at the bottom. Then click on the Find button. Let it search. Then click on the second button on the top. This will generate a batch file. Click Next->Next->Next and it will tell you that after the next reboot/restart you the file should run by itself and startup and clean all those files.

Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.

10-26-2004, 10:42 AM	#1 (permalink)
traceyc Registered User Join Date: Oct 2004 Posts: 1 OS: win XP	Spyware, please help I'm having trouble with spyware which keeps returning when I reboot despite adaware finding it. Could you please have a look at my hijackthis log and advise, Thanks in advance - Tracey Logfile of HijackThis v1.98.2 Scan saved at 18:14:58, on 26/10/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\slserv.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\BigFix\BigFix.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Program Files\AOL 8.0\waol.exe C:\Program Files\AOL 8.0\shellmon.exe C:\WINDOWS\slrundll.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Eric Cranmer\My Documents\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.msn.co.uk R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://vv3.s13.topx.cc/open_console_out.php?n=6&pin=4 O2 - BHO: (no name) - {5F28634C-813B-4C77-A806-904D0AD7AE93} - C:\WINDOWS\System32\oegggaa.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file) O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe O4 - Global Startup: hp psc 1000 series.lnk = ? O4 - Global Startup: hpoddt01.exe.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.msn.co.uk O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://C:oo.mht!http://cellaphone.net/helps/079057/iehelp.chm::/win.exe O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab O16 - DPF: {FFFF0003-0001-101A-A3C9-08002B23E0CC} - http://direct.data-line.us/gba828.exe O17 - HKLM\System\CCS\Services\Tcpip\..\{9E2270D4-0494-4CF2-9465-97EE0FAF2631}: NameServer = 195.93.50.134 O18 - Filter: text/html - {4A2EA030-BD3B-42E3-9F54-E4D3123BC869} - C:\WINDOWS\System32\oegggaa.dll O18 - Filter: text/plain - {4A2EA030-BD3B-42E3-9F54-E4D3123BC869} - C:\WINDOWS\System32\oegggaa.dll

10-26-2004, 03:10 PM	#2 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download Index.dat Suite to clean out all the temp folders. Do not run it yet. Download StartCHM and run it. Reboot into Safe Mode (hit F8 key until menu shows up). Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: FreeServe MyWebSearch Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://vv3.s13.topx.cc/open_console_out.php?n=6&pin=4 O2 - BHO: (no name) - {5F28634C-813B-4C77-A806-904D0AD7AE93} - C:\WINDOWS\System32\oegggaa.dll O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file) O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://C: oo.mht!http://cellaphone.net/helps/079057/iehelp.chm::/win.exe O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab O16 - DPF: {FFFF0003-0001-101A-A3C9-08002B23E0CC} - http://direct.data-line.us/gba828.exe O18 - Filter: text/html - {4A2EA030-BD3B-42E3-9F54-E4D3123BC869} - C:\WINDOWS\System32\oegggaa.dll O18 - Filter: text/plain - {4A2EA030-BD3B-42E3-9F54-E4D3123BC869} - C:\WINDOWS\System32\oegggaa.dll Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\WINDOWS\System32\oegggaa.dll C:\Program Files\MyWebSearch\ C:\Program Files\FreeServe\ C:\oo.mht!http://cellaphone.net/helps/079057/iehelp.chm Run Index.dat Suite now and go to Tools->Settings. Then make sure to check the following: Cookies, History, Recent Documents, Swap File (if you have Windows 95/98), Temporary Internet Files and Temp Files. Click Save at the bottom. Then click on the Find button. Let it search. Then click on the second button on the top. This will generate a batch file. Click Next->Next->Next and it will tell you that after the next reboot/restart you the file should run by itself and startup and clean all those files. Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean. __________________ GO BIG BLUE!!