Zero369

Hi can anyone look at my friend log here he seems to have a problem with his computer also.

Logfile of HijackThis v1.98.2
Scan saved at 11:02:35 AM, on 10/22/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\myCIO\VScan\McShield.exe
C:\WINNT\myCIO\Agent\myAgtSvc.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\myCIO\Agent\myagttry.exe
C:\WINNT\Nqhoy.exe
C:\WINNT\System32\scatsn32.exe
C:\Program Files\CSBB\CSV7P070.exe
C:\WINNT\System32\ds1cnv32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\drivers and misc\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000002230} - C:\Program Files\CSBB\CSBB.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SDWin32 Class - {348270F0-08C9-4B64-A349-05333A8CACEA} - C:\WINNT\System32\nktgv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: LinkTracker Class - {6A6E50DC-BFA8-4B40-AB1B-159E03E829FD} - C:\WINNT\System32\lmf32.dll
O2 - BHO: SDWin32 Class - {733FD0D0-92CC-4DEC-9EBB-E5367998FC34} - C:\WINNT\System32\qnicb.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [myCIO.com ASaP] C:\WINNT\myCIO\Agent\myagttry.exe
O4 - HKLM\..\Run: [myCIO.com Splash] C:\WINNT\myCIO\VScan\Splash.exe
O4 - HKLM\..\Run: [qnicbc] C:\WINNT\System32\qnicbc.exe
O4 - HKLM\..\Run: [uyzbjnu] C:\WINNT\Nqhoy.exe
O4 - HKLM\..\Run: [37rW3El] scatsn32.exe
O4 - HKLM\..\Run: [CSV7P70] C:\Program Files\CSBB\CSV7P070.exe
O4 - HKLM\..\Run: [nktgvc] C:\WINNT\System32\nktgvc.exe
O4 - HKCU\..\Run: [Iw06ROJnj] ds1cnv32.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {40C83AF8-FEA7-4A6A-A470-431EE84A0886} (SecureObjectFactory Class) - http://virusscanasap.mcafeeasap.com/...n/myCioAgt.cab
O18 - Protocol: myrm - {4D034FC3-013F-4B95-B544-44D49ABE3E76} - C:\WINNT\myCIO\Agent\myRmProt2.8.1.144.dll
O18 - Filter: text/html - {E64E4E60-EF13-4C79-A159-119762E18181} - C:\WINNT\System32\lmf32.dll

greyknight17

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro. Make sure to select the Autoclean option.

Go to this site to get a free Antivirus program. Install it.

Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\WINNT\Nqhoy.exe
C:\WINNT\System32\scatsn32.exe
C:\Program Files\CSBB\CSV7P070.exe
C:\WINNT\System32\ds1cnv32.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

Web Offer

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000002230} - C:\Program Files\CSBB\CSBB.DLL
O2 - BHO: SDWin32 Class - {348270F0-08C9-4B64-A349-05333A8CACEA} - C:\WINNT\System32\nktgv.dll
O2 - BHO: LinkTracker Class - {6A6E50DC-BFA8-4B40-AB1B-159E03E829FD} - C:\WINNT\System32\lmf32.dll
O2 - BHO: SDWin32 Class - {733FD0D0-92CC-4DEC-9EBB-E5367998FC34} - C:\WINNT\System32\qnicb.dll
O4 - HKLM\..\Run: [qnicbc] C:\WINNT\System32\qnicbc.exe
O4 - HKLM\..\Run: [uyzbjnu] C:\WINNT\Nqhoy.exe
O4 - HKLM\..\Run: [37rW3El] scatsn32.exe
O4 - HKLM\..\Run: [CSV7P70] C:\Program Files\CSBB\CSV7P070.exe
O4 - HKLM\..\Run: [nktgvc] C:\WINNT\System32\nktgvc.exe
O4 - HKCU\..\Run: [Iw06ROJnj] ds1cnv32.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O16 - DPF: {40C83AF8-FEA7-4A6A-A470-431EE84A0886} (SecureObjectFactory Class) - http://virusscanasap.mcafeeasap.com...in/myCioAgt.cab
O18 - Filter: text/html - {E64E4E60-EF13-4C79-A159-119762E18181} - C:\WINNT\System32\lmf32.dll

Reboot into Safe Mode (hit F8 key until menu shows up). Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINNT\Nqhoy.exe
C:\WINNT\System32\scatsn32.exe
C:\Program Files\CSBB\
C:\WINNT\System32\ds1cnv32.exe
C:\WINNT\System32\nktgv.dll
C:\WINNT\System32\lmf32.dll
C:\WINNT\System32\qnicb.dll
C:\WINNT\System32\qnicbc.exe
C:\WINNT\System32\nktgvc.exe
ds1cnv32.exe
C:\PROGRA~1\Web Offer\

Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Section and use the tools provided.

__________________
Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it.

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