XP Freezes at Startup! Here's my HJT Log. HELP?!?!?

Jess Robbins · 10-19-2004, 03:17 PM

Here's the situation:
My computer freezes after about 15 seconds after windows xp loads. I can start in safe mode and it runs fine. I ran an HJT log and someone from another forum told me I was full of spyware. From safe mode I loaded and ran AdAware, CWShredder and Spybot from both administrator and my personal user logon, but to no avail. It still freezes in about 15 seconds after Windows XP loads. I wasn't able to get the most current definitions by updating because I can only operate in Safe Mode, and so no internet. (Is there some other way to do it?) I ran another log from highjackthis for each logon, but the list didn't seem to get any shorter, even though adaware found 69 items and I removed them. Anyway, here they are...

Administrator:

Logfile of HijackThis v1.98.2
Scan saved at 2:49:47 PM, on 10/18/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: HyperBHO - {4B2F5308-2CB0-40E2-8030-59936ED5D22C} - C:\Program Files\Common Files\Hyperbar\Hyperbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\jess\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://stream1000.babenet.com/cabs/videox.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yah...utocomplete.cab

And this is the log file from my personal logon:

Logfile of HijackThis v1.98.2
Scan saved at 2:47:11 PM, on 10/18/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&gl=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
R3 - URLSearchHook: HyperSearchHook - {7923DECA-2FD5-40CD-8605-6389932CB9BB} - C:\Program Files\Common Files\Hyperbar\HyperbarSS3.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: HyperBHO - {4B2F5308-2CB0-40E2-8030-59936ED5D22C} - C:\Program Files\Common Files\Hyperbar\Hyperbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\jess\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://stream1000.babenet.com/cabs/videox.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yah...utocomplete.cab

Can someone tell me which of these I can "fix" with HighjackThis? I don't want to remove anything I need...
Thanks,
Jess

--------------------------------------------------------------------------------

**Detah** · 10-20-2004, 06:18 AM

Hello and welcome to TSF-

I am working on your log. I will have some instructions for you shortly.

**Detah** · 10-20-2004, 06:52 AM

Hello-

I understand your problem. I have two theories about the source of your problem. 1) DELDIR0.exe is somehow causing it. 2) You have the documented SP2 / TV_Media conflict.

I do not know for sure that the TV_MEDIA conflict is your problem. So lets tackle DELDIR0 first. Lets address him first, them move on to the Recovery Console, if needed. Please follow my instructions below. Here is the documentation on the SP2 / TV MEDIA conflict, if you wish to read it.
----------------------------------------------------------------
SP2 and TV MEDIA conflict
I you plan to upgrade to Service Pack 2 (SP2) and you have the TV_Media spyware on your system, you will get caught in a crash / reboot endless cycle. Three solutions. 1) Remove TV_Media before installing SP2. 2) Go to the above windowsupdate website and install Critical Update 885523. Then proceed with your SP2 update. Remove TV_Media. 3) If you have already gotten caught in the vicious cycle, then you will need to login in Safe Mode. Use Recovery Console to remove SP2. Remove TV_Media. Reinstall SP2.

For more info see
http://support.microsoft.com/?kbid=885523

Please do not do anything with Recovery Console and SP2 yet.
----------------------------------------------------------------
Reboot in Safe Mode instructions. During reboot, tap the F8 key. Select Safe Mode.
----------------------------------------------------------------
To show hidden files instructions
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK
----------------------------------------------------------------
Turn off System Restore instructions
Rightclick My Computer | Properties | System Restore | check “Turn off System Restore”, <Apply>, <OK>. Reboot.
After we are finished with your log file and verified that it’s clean, you may turn it back on and create a new restore point.
----------------------------------------------------------------
Open HiJackThis | Config | Misc Tools | Open process manager. Select the following and click <Kill process> for each one if they are still listed (they may not be, and that's ok):

DrgToDsc.exe
igfxtray.exe
jusched.exe
realsched.exe
DELDIR0.EXE
BigFix.exe

----------------------------------------------------------------
Uninstall the following (from Start | Settings | Control Panel | Add/Remove Programs) if they exist:

TV_MEDIA

----------------------------------------------------------------
Open HiJackThis | Scan,
Put a check next to the following items.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
O2 - BHO: HyperBHO - {4B2F5308-2CB0-40E2-8030-59936ED5D22C} - C:\Program Files\Common Files\Hyperbar\Hyperbar.dll
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\jess\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
only run when needed. it is a resource hog.
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://stream1000.babenet.com/cabs/videox.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yah...utocomplete.cab

Confirm that you have only the ones above then press <Fix checked>
Close HJT
----------------------------------------------------------------
Open Windows Explorer
Now delete the following files (or delete the whole folder if no specific file is given):

C:\DOCUME~1\jess\LOCALS~1\Temp\DELDIR0.EXE
c:/program files/tv media/

----------------------------------------------------------------
* Empty your c:/windows/temp or c:/winnt/temp folder. Note: only empty the contents of the folder, leave the folder there.
* Empty C:\DOCUME~1\jess\LOCALS~1\Temp\. Note: empty only the contents, and leave the folder there.
* Now empty your Recycle Bin.
* Reboot in Normal Mode.
----------------------------------------------------------------
Did you have TV MEDIA on your machine?
If so, were you able to delete the folder, c:/program files/TV MEDIA/?
Were you able to remove it from Add/Remove Programs?
Check if you can reboot in Normal Mode. If so, please post a new HJT log from there.
If not, then boot into Safe Mode and post another HJT log.
You do not need to make HJT logs for multiple logins. Just post the HJT log from your normal login.

Jess Robbins · 10-20-2004, 01:37 PM

Wow, that's a lot of help in a small space. I'll try it when I get home and post the results. Thanks a lot for helping me out, Detah, I was beginning to fret.
-Jess

Jess Robbins · 10-20-2004, 07:59 PM

Detah,
I followed your instructions to the "t", but it didn't keep it from freezing after startup. TV Media was not anywhere on my computer. I did delete DELDIR0.exe. Anyway, here's my new HJT log.

Logfile of HijackThis v1.98.2
Scan saved at 9:26:26 PM, on 10/20/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&gl=us
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: HyperSearchHook - {7923DECA-2FD5-40CD-8605-6389932CB9BB} - C:\Program Files\Common Files\Hyperbar\HyperbarSS3.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

Thanks again,
-Jess

MicroBell · 10-20-2004, 10:56 PM

Hi

You still have some issues that need addressed. Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove both Myway/Mybar and HyperBar if listed.

Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R3 - URLSearchHook: HyperSearchHook - {7923DECA-2FD5-40CD-8605-6389932CB9BB} - C:\Program Files\Common Files\Hyperbar\HyperbarSS3.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL

Delete the following Files/Folders in RED (delete folders if no filename is specified) according to their directory (If you can't find them...do a search for them)

C:\Program Files\Common Files\Hyperbar\HyperbarSS3.dll
C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL

In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

Once done reboot into Normal Mode and post a new HijackThis log file to confirm what was removed and if it's clean or not. Once your clean you can enable system restore again. If you can not enter normal mode and it freezes again please explain when this begun. Right after a hardware change..or software install?? Your freeze may or maynot be due to some spyware but a driver issue as it works fine in safe mode.

**Detah** · 10-21-2004, 06:17 AM

Please follow my colleague's advice above. Thank you MB.

Also, uninstall the following (from Start | Settings | Control Panel | Add/Remove Programs) if they exist:

My Search Bar
MyWay Speed Bar
MyWebSearch or My Web Search Bar
Fun Web Products Easy Installer

----------------------------------------------------------------
I think we might have an invisible badguy on here.
After you have completed MB's steps and my steps above, please download Startdreck, post a startdreck log and a new HJT log. Startdreck is a program that reveals hidden startup programs and hidden running programs. The startdreck log will show us _everything_. The HJT log will show us what has changed since the last fixes.
----------------------------------------------------------------
Startdreck instructions (396 bytes)
Download StartDreck (written by Nikolaus Rameis) from
http://www.niksoft.at/download/startdreck.htm
This program makes invisible and super-invisible files visible.

Unzip to its own folder, not a TEMPorary folder. I recommend c:/program files/startdreck/
Doubleclick startdreck.exe
Select <Config>, Choose 'Unmark All'
Check the following boxes only:
Under Registry, check Run Keys
Under System/drivers, check Running processes
Select <Save>. Be sure to Save log in startdreck directory.
Post log to this forum

Jess Robbins · 10-21-2004, 09:56 AM

MicroBell and Detah,
Ok, everything's removed and "fixed." However, it's still freezing at startup. I went ahead and deleted the "Startnow" folder, because I couldn't get windows to uninstall "Startnow navigation helper". Also, I realized that I had made a change to the startup menu before I posted my first hjt log. I re-checked all the items on my startup menu and ran a new hjt log, as well as a startdreck log. Here they are, in that order:

Logfile of HijackThis v1.98.2
Scan saved at 12:32:33 PM, on 10/21/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

And here's the startdreck log:

StartDreck (build 2.1.7 public stable) - 2004-10-21 @ 12:29:40 (GMT -04:00)
Platform: Windows XP (Win NT 5.1.2600 Service Pack 2)
Internet Explorer: 6.0.2900.2180
Logged in as jess at J

»Registry
»Run Keys
»Current User
»Run
*Yahoo! Pager=C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
*Microsoft Works Update Detection=C:\Program Files\Microsoft Works\WkDetect.exe
»RunOnce
»Default User
»Run
»RunOnce
»Local Machine
»Run
*HotKeysCmds=C:\WINDOWS\System32\hkcmd.exe
*NvCplDaemon=RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
*NvMediaCenter=RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
*WinampAgent=C:\Program Files\Winamp\winampa.exe
*RoxioEngineUtility="C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
*RoxioAudioCentral="C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
*QuickTime Task="C:\Program Files\QuickTime\qttask.exe" -atboottime
*nwiz=nwiz.exe /install
*iTunesHelper=C:\Program Files\iTunes\iTunesHelper.exe
*Gravis Xperience Driver Support=Grxp4exe.exe /init
*F-Secure TNB="C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL
*F-Secure Manager="C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
»RunOnce
»RunServices
»RunServicesOnce
»RunOnceEx
»RunServicesOnceEx
»Files
»System/Drivers
»Running Processes
+0=<idle>
+4=<system>
+184=\SystemRoot\System32\smss.exe
+236=\??\C:\WINDOWS\system32\csrss.exe
+260=\??\C:\WINDOWS\system32\winlogon.exe
+304=C:\WINDOWS\system32\services.exe
+316=C:\WINDOWS\system32\lsass.exe
+464=C:\WINDOWS\system32\svchost.exe
+532=C:\WINDOWS\system32\svchost.exe
+584=C:\WINDOWS\system32\svchost.exe
+780=C:\WINDOWS\Explorer.EXE
+1052=C:\Program Files\startdreck\StartDreck.exe
»Application specific

To answer MicroBell's question, I just noticed it about two weeks ago. I leave my computer on all the time, and I sat down to work, and it was frozen. I restarted, everything worked fine. Then it happened again a few days later, and so I restarted and it froze immediately after windows loaded, about 15 seconds after all the icons on the desktop changed from generic to specific icons. Then I posted on this site. I haven't changed any hardware recently, but I did get new memory, a new graphics card, and a new mouse about two months ago. But those installed fine, and no problems till last week. Software, on the other hand... I've been sharing and downloading files and installing software fairly regularly the past few months. I expect this is the root of the problem, but I'll let you be the judge of that. Thanks again for all your help,
-Jess

**Detah** · 10-21-2004, 02:32 PM

There is nothing terrible in your log. Nothing that can cause autoreboots. But I have several suspicions.

I am leaning towards MicroBell's driver solution. It is quite possible that during one of your recent installations, a driver has been corrupted. I cannot explain how that would lead to autoreboots. That is what is puzzling me. So I am going to focus elsewhere first. Could you please list the programs that you installed in the last 10 days. I may have you reinstall several core drivers later, but lets see if a specific program is at fault first.

To check on this, open Windows Explorer, highlight c:, <search>, <all files and folders>, under all or part of the file name, enter *.*, under Type of file, select Folder, click <Search>. Wait until it finishes...could be a bit...then click Sort Results by Category, click Date Modified, now in the right hand window, click on Type at the top of the column. Search down the list to find only the Folders. Look for the most recent folders. This should give you a good idea which programs have been installed recently. Please state only the ones that have been installed since you noticed the problem.

MicroBell · 10-21-2004, 06:19 PM

I'm not sure of the MAX file attachment size on this board....but go to start...run..type in msinfo32. Once thats loaded..click file...export and save the file as a text file. Attach that (as a file attachment) to your next post. (DON'T copy and paste it'
s contents) as it may be a big file 300KB+ and will look like gibberish if pasted here.

On another throught...enter msconfig and disable windowblinds on the startup process. See if that stops the lockup. Some corrupt themes will lock XP once loaded.

Jess Robbins · 10-22-2004, 11:20 AM

i haven't had a chance to do the latest things in this thread, but I did get my computer to stop freezing! I took a buddy's advice and ran Docmemory http://www.simmtester.com/page/produ...c/download.asp
and it failed the memory test in one way or another. I'm still deciphering the results. But I read in one of the other threads on this site that sometimes with memory trouble you can just pull out the memory and put it back in and it'll fix itself. So I did it, and it worked! No more freeze at startup, and my programs that require big memory still work. But I ran the docmemory again and it failed again. So I'm trying to figure out exactly why that is. Any ideas? So should I still post the program stuff/msinfo stuff?

10-19-2004, 03:17 PM	#1 (permalink)
Jess Robbins Registered User Join Date: Oct 2004 Posts: 7 OS: WinXP	XP Freezes at Startup! Here's my HJT Log. HELP?!?!? Here's the situation: My computer freezes after about 15 seconds after windows xp loads. I can start in safe mode and it runs fine. I ran an HJT log and someone from another forum told me I was full of spyware. From safe mode I loaded and ran AdAware, CWShredder and Spybot from both administrator and my personal user logon, but to no avail. It still freezes in about 15 seconds after Windows XP loads. I wasn't able to get the most current definitions by updating because I can only operate in Safe Mode, and so no internet. (Is there some other way to do it?) I ran another log from highjackthis for each logon, but the list didn't seem to get any shorter, even though adaware found 69 items and I removed them. Anyway, here they are... Administrator: Logfile of HijackThis v1.98.2 Scan saved at 2:49:47 PM, on 10/18/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\hjt\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startnow.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/ O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: HyperBHO - {4B2F5308-2CB0-40E2-8030-59936ED5D22C} - C:\Program Files\Common Files\Hyperbar\Hyperbar.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe" O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe" O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\jess\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://stream1000.babenet.com/cabs/videox.cab O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yah...utocomplete.cab And this is the log file from my personal logon: Logfile of HijackThis v1.98.2 Scan saved at 2:47:11 PM, on 10/18/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\hjt\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&gl=us R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startnow.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost R3 - URLSearchHook: HyperSearchHook - {7923DECA-2FD5-40CD-8605-6389932CB9BB} - C:\Program Files\Common Files\Hyperbar\HyperbarSS3.dll O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: HyperBHO - {4B2F5308-2CB0-40E2-8030-59936ED5D22C} - C:\Program Files\Common Files\Hyperbar\Hyperbar.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_ 12_0.dll O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe" O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe" O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\jess\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\" O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://stream1000.babenet.com/cabs/videox.cab O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yah...utocomplete.cab Can someone tell me which of these I can "fix" with HighjackThis? I don't want to remove anything I need... Thanks, Jess --------------------------------------------------------------------------------

10-20-2004, 01:37 PM	#4 (permalink)
Jess Robbins Registered User Join Date: Oct 2004 Posts: 7 OS: WinXP	Thanks, Detah Wow, that's a lot of help in a small space. I'll try it when I get home and post the results. Thanks a lot for helping me out, Detah, I was beginning to fret. -Jess

10-20-2004, 07:59 PM	#5 (permalink)
Jess Robbins Registered User Join Date: Oct 2004 Posts: 7 OS: WinXP	no luck... Detah, I followed your instructions to the "t", but it didn't keep it from freezing after startup. TV Media was not anywhere on my computer. I did delete DELDIR0.exe. Anyway, here's my new HJT log. Logfile of HijackThis v1.98.2 Scan saved at 9:26:26 PM, on 10/20/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\hjt\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/nwshp?hl=en&gl=us R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost R3 - URLSearchHook: HyperSearchHook - {7923DECA-2FD5-40CD-8605-6389932CB9BB} - C:\Program Files\Common Files\Hyperbar\HyperbarSS3.dll O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll Thanks again, -Jess

10-20-2004, 10:56 PM	#6 (permalink)
MicroBell Manager Emeritus - Security Center, Expert Analyst, Moderator - Security Team; Rangemaster, TSF Academy & Supporter Join Date: Sep 2004 Location: Carmichaels, PA-USA Posts: 6,954 OS: Windows XP-Pro SP2	Hi You still have some issues that need addressed. Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove both Myway/Mybar and HyperBar if listed. Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry) R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/ R3 - URLSearchHook: HyperSearchHook - {7923DECA-2FD5-40CD-8605-6389932CB9BB} - C:\Program Files\Common Files\Hyperbar\HyperbarSS3.dll O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL Delete the following Files/Folders in RED (delete folders if no filename is specified) according to their directory (If you can't find them...do a search for them) C:\Program Files\Common Files\Hyperbar\HyperbarSS3.dll C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder. Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder. Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK. Once done reboot into Normal Mode and post a new HijackThis log file to confirm what was removed and if it's clean or not. Once your clean you can enable system restore again. If you can not enter normal mode and it freezes again please explain when this begun. Right after a hardware change..or software install?? Your freeze may or maynot be due to some spyware but a driver issue as it works fine in safe mode. __________________ We Are The BORG Spyware KILLER and Adware Destroyer! Spyware/Adware Removal Tools Hijackthis Ad-aware SE Spybot Search&Destroy SpywareBlaster CWShredder

10-21-2004, 06:17 AM	#7 (permalink)
Detah TSF Enthusiast Join Date: Jun 2004 Location: from IL; now in KY Posts: 642 OS: Win98SE/XP My System	Please follow my colleague's advice above. Thank you MB. Also, uninstall the following (from Start \| Settings \| Control Panel \| Add/Remove Programs) if they exist: My Search Bar MyWay Speed Bar MyWebSearch or My Web Search Bar Fun Web Products Easy Installer ---------------------------------------------------------------- I think we might have an invisible badguy on here. After you have completed MB's steps and my steps above, please download Startdreck, post a startdreck log and a new HJT log. Startdreck is a program that reveals hidden startup programs and hidden running programs. The startdreck log will show us _everything_. The HJT log will show us what has changed since the last fixes. ---------------------------------------------------------------- Startdreck instructions (396 bytes) Download StartDreck (written by Nikolaus Rameis) from http://www.niksoft.at/download/startdreck.htm This program makes invisible and super-invisible files visible. Unzip to its own folder, not a TEMPorary folder. I recommend c:/program files/startdreck/ Doubleclick startdreck.exe Select <Config>, Choose 'Unmark All' Check the following boxes only: Under Registry, check Run Keys Under System/drivers, check Running processes Select <Save>. Be sure to Save log in startdreck directory. Post log to this forum

10-20-2004, 06:18 AM	#2 (permalink)
Detah TSF Enthusiast Join Date: Jun 2004 Location: from IL; now in KY Posts: 642 OS: Win98SE/XP My System	Hello and welcome to TSF- I am working on your log. I will have some instructions for you shortly.

10-20-2004, 06:52 AM	#3 (permalink)
Detah TSF Enthusiast Join Date: Jun 2004 Location: from IL; now in KY Posts: 642 OS: Win98SE/XP My System	Hello- I understand your problem. I have two theories about the source of your problem. 1) DELDIR0.exe is somehow causing it. 2) You have the documented SP2 / TV_Media conflict. I do not know for sure that the TV_MEDIA conflict is your problem. So lets tackle DELDIR0 first. Lets address him first, them move on to the Recovery Console, if needed. Please follow my instructions below. Here is the documentation on the SP2 / TV MEDIA conflict, if you wish to read it. ---------------------------------------------------------------- SP2 and TV MEDIA conflict I you plan to upgrade to Service Pack 2 (SP2) and you have the TV_Media spyware on your system, you will get caught in a crash / reboot endless cycle. Three solutions. 1) Remove TV_Media before installing SP2. 2) Go to the above windowsupdate website and install Critical Update 885523. Then proceed with your SP2 update. Remove TV_Media. 3) If you have already gotten caught in the vicious cycle, then you will need to login in Safe Mode. Use Recovery Console to remove SP2. Remove TV_Media. Reinstall SP2. For more info see http://support.microsoft.com/?kbid=885523 Please do not do anything with Recovery Console and SP2 yet. ---------------------------------------------------------------- Reboot in Safe Mode instructions. During reboot, tap the F8 key. Select Safe Mode. ---------------------------------------------------------------- To show hidden files instructions Doubleclick My Computer \| Tools \| Folder Options \| View tab Select Show Hidden Files and Folders Uncheck Hide extensions for known file types Uncheck Hide protected operating system files (Recommended) Select Apply to All Folders \| Yes \| Apply \| OK ---------------------------------------------------------------- Turn off System Restore instructions Rightclick My Computer \| Properties \| System Restore \| check “Turn off System Restore”, <Apply>, <OK>. Reboot. After we are finished with your log file and verified that it’s clean, you may turn it back on and create a new restore point. ---------------------------------------------------------------- Open HiJackThis \| Config \| Misc Tools \| Open process manager. Select the following and click <Kill process> for each one if they are still listed (they may not be, and that's ok): DrgToDsc.exe igfxtray.exe jusched.exe realsched.exe DELDIR0.EXE BigFix.exe ---------------------------------------------------------------- Uninstall the following (from Start \| Settings \| Control Panel \| Add/Remove Programs) if they exist: TV_MEDIA ---------------------------------------------------------------- Open HiJackThis \| Scan, Put a check next to the following items. R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startnow.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/ O2 - BHO: HyperBHO - {4B2F5308-2CB0-40E2-8030-59936ED5D22C} - C:\Program Files\Common Files\Hyperbar\Hyperbar.dll O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe" O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\jess\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\" O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe only run when needed. it is a resource hog. O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://stream1000.babenet.com/cabs/videox.cab O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yah...utocomplete.cab Confirm that you have only the ones above then press <Fix checked> Close HJT ---------------------------------------------------------------- Open Windows Explorer Now delete the following files (or delete the whole folder if no specific file is given): C:\DOCUME~1\jess\LOCALS~1\Temp\DELDIR0.EXE c:/program files/tv media/ ---------------------------------------------------------------- * Empty your c:/windows/temp or c:/winnt/temp folder. Note: only empty the contents of the folder, leave the folder there. * Empty C:\DOCUME~1\jess\LOCALS~1\Temp\. Note: empty only the contents, and leave the folder there. * Now empty your Recycle Bin. * Reboot in Normal Mode. ---------------------------------------------------------------- Did you have TV MEDIA on your machine? If so, were you able to delete the folder, c:/program files/TV MEDIA/? Were you able to remove it from Add/Remove Programs? Check if you can reboot in Normal Mode. If so, please post a new HJT log from there. If not, then boot into Safe Mode and post another HJT log. You do not need to make HJT logs for multiple logins. Just post the HJT log from your normal login.

10-21-2004, 09:56 AM	#8 (permalink)
Jess Robbins Registered User Join Date: Oct 2004 Posts: 7 OS: WinXP	MicroBell and Detah, Ok, everything's removed and "fixed." However, it's still freezing at startup. I went ahead and deleted the "Startnow" folder, because I couldn't get windows to uninstall "Startnow navigation helper". Also, I realized that I had made a change to the startup menu before I posted my first hjt log. I re-checked all the items on my startup menu and ran a new hjt log, as well as a startdreck log. Here they are, in that order: Logfile of HijackThis v1.98.2 Scan saved at 12:32:33 PM, on 10/21/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\hjt\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll And here's the startdreck log: StartDreck (build 2.1.7 public stable) - 2004-10-21 @ 12:29:40 (GMT -04:00) Platform: Windows XP (Win NT 5.1.2600 Service Pack 2) Internet Explorer: 6.0.2900.2180 Logged in as jess at J »Registry »Run Keys »Current User »Run Yahoo! Pager=C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet Microsoft Works Update Detection=C:\Program Files\Microsoft Works\WkDetect.exe »RunOnce »Default User »Run »RunOnce »Local Machine »Run HotKeysCmds=C:\WINDOWS\System32\hkcmd.exe NvCplDaemon=RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup NvMediaCenter=RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit WinampAgent=C:\Program Files\Winamp\winampa.exe RoxioEngineUtility="C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" RoxioAudioCentral="C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe" QuickTime Task="C:\Program Files\QuickTime\qttask.exe" -atboottime nwiz=nwiz.exe /install iTunesHelper=C:\Program Files\iTunes\iTunesHelper.exe Gravis Xperience Driver Support=Grxp4exe.exe /init F-Secure TNB="C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL F-Secure Manager="C:\Program Files\F-Secure\Common\FSM32.EXE" /splash »RunOnce »RunServices »RunServicesOnce »RunOnceEx »RunServicesOnceEx »Files »System/Drivers »Running Processes +0=<idle> +4=<system> +184=\SystemRoot\System32\smss.exe +236=\??\C:\WINDOWS\system32\csrss.exe +260=\??\C:\WINDOWS\system32\winlogon.exe +304=C:\WINDOWS\system32\services.exe +316=C:\WINDOWS\system32\lsass.exe +464=C:\WINDOWS\system32\svchost.exe +532=C:\WINDOWS\system32\svchost.exe +584=C:\WINDOWS\system32\svchost.exe +780=C:\WINDOWS\Explorer.EXE +1052=C:\Program Files\startdreck\StartDreck.exe »Application specific To answer MicroBell's question, I just noticed it about two weeks ago. I leave my computer on all the time, and I sat down to work, and it was frozen. I restarted, everything worked fine. Then it happened again a few days later, and so I restarted and it froze immediately after windows loaded, about 15 seconds after all the icons on the desktop changed from generic to specific icons. Then I posted on this site. I haven't changed any hardware recently, but I did get new memory, a new graphics card, and a new mouse about two months ago. But those installed fine, and no problems till last week. Software, on the other hand... I've been sharing and downloading files and installing software fairly regularly the past few months. I expect this is the root of the problem, but I'll let you be the judge of that. Thanks again for all your help, -Jess Last edited by Jess Robbins : 10-21-2004 at 09:57 AM.

10-21-2004, 02:32 PM	#9 (permalink)
Detah TSF Enthusiast Join Date: Jun 2004 Location: from IL; now in KY Posts: 642 OS: Win98SE/XP My System	There is nothing terrible in your log. Nothing that can cause autoreboots. But I have several suspicions. I am leaning towards MicroBell's driver solution. It is quite possible that during one of your recent installations, a driver has been corrupted. I cannot explain how that would lead to autoreboots. That is what is puzzling me. So I am going to focus elsewhere first. Could you please list the programs that you installed in the last 10 days. I may have you reinstall several core drivers later, but lets see if a specific program is at fault first. To check on this, open Windows Explorer, highlight c:, <search>, <all files and folders>, under all or part of the file name, enter ., under Type of file, select Folder, click <Search>. Wait until it finishes...could be a bit...then click Sort Results by Category, click Date Modified, now in the right hand window, click on Type at the top of the column. Search down the list to find only the Folders. Look for the most recent folders. This should give you a good idea which programs have been installed recently. Please state only the ones that have been installed since you noticed the problem.

10-21-2004, 06:19 PM	#10 (permalink)
MicroBell Manager Emeritus - Security Center, Expert Analyst, Moderator - Security Team; Rangemaster, TSF Academy & Supporter Join Date: Sep 2004 Location: Carmichaels, PA-USA Posts: 6,954 OS: Windows XP-Pro SP2	I'm not sure of the MAX file attachment size on this board....but go to start...run..type in msinfo32. Once thats loaded..click file...export and save the file as a text file. Attach that (as a file attachment) to your next post. (DON'T copy and paste it' s contents) as it may be a big file 300KB+ and will look like gibberish if pasted here. On another throught...enter msconfig and disable windowblinds on the startup process. See if that stops the lockup. Some corrupt themes will lock XP once loaded. __________________ We Are The BORG Spyware KILLER and Adware Destroyer! Spyware/Adware Removal Tools Hijackthis Ad-aware SE Spybot Search&Destroy SpywareBlaster CWShredder

10-22-2004, 11:20 AM	#11 (permalink)
Jess Robbins Registered User Join Date: Oct 2004 Posts: 7 OS: WinXP	fixed? i haven't had a chance to do the latest things in this thread, but I did get my computer to stop freezing! I took a buddy's advice and ran Docmemory http://www.simmtester.com/page/produ...c/download.asp and it failed the memory test in one way or another. I'm still deciphering the results. But I read in one of the other threads on this site that sometimes with memory trouble you can just pull out the memory and put it back in and it'll fix itself. So I did it, and it worked! No more freeze at startup, and my programs that require big memory still work. But I ran the docmemory again and it failed again. So I'm trying to figure out exactly why that is. Any ideas? So should I still post the program stuff/msinfo stuff?