Help!

chrism182 · 09-08-2007, 05:34 AM

Well i got a piece of spyware called 'spyware.ultraview' about 3 weeks ago. and it was a keylogger and it had something taking my space away like a worm. I followed the guide to remove it and my space stopped going down and i got rid of the keylogger.

But I never got the space that I lost to it back, and this was around 30GB so I'm desperate about getting it back as I have like 400MB left.

http://www.symantec.com/security_res...030716-0919-99

I followed the removal etc etc of that and I'm just wondering if anyone would know how to get my space back?

Please do help!

Chris.

**LonnyRJones** · 09-13-2007, 08:23 AM

Welcome to the forum chrism182
Curious is this folder still present ?
c:\windows\system32\config\atuvp\

Please follow as many of the 5 steps as possible and then post the required logs in this thread.
http://www.techsupportforum.com/secu...sting-log.html
Also in your next post please let us know of any problems you may have following the 5 steps and an update on system behaviour

You may wish to subscribe to this thread (thread tools > subscribe to this thread) so you are informed as soon as you receive a reply.

09-08-2007, 05:34 AM	#1 (permalink)
chrism182 Registered User Join Date: Sep 2007 Posts: 1 OS: XP	Help! Well i got a piece of spyware called 'spyware.ultraview' about 3 weeks ago. and it was a keylogger and it had something taking my space away like a worm. I followed the guide to remove it and my space stopped going down and i got rid of the keylogger. But I never got the space that I lost to it back, and this was around 30GB so I'm desperate about getting it back as I have like 400MB left. http://www.symantec.com/security_res...030716-0919-99 I followed the removal etc etc of that and I'm just wondering if anyone would know how to get my space back? Please do help! Chris.

09-13-2007, 08:23 AM	#2 (permalink)
LonnyRJones Expert Analyst, Moderator, Security Team Join Date: Sep 2006 Posts: 1,341 OS: xp	Re: Help! Welcome to the forum chrism182 Curious is this folder still present ? c:\windows\system32\config\atuvp\ Please follow as many of the 5 steps as possible and then post the required logs in this thread. http://www.techsupportforum.com/secu...sting-log.html Also in your next post please let us know of any problems you may have following the 5 steps and an update on system behaviour You may wish to subscribe to this thread (thread tools > subscribe to this thread) so you are informed as soon as you receive a reply.