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#1 (permalink) |
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Registered User
Join Date: Sep 2004
Posts: 34
OS: XP
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Strange error msg
for some reason i keep gettin an error msg appearing saying "cant initialise plugin" and saw a some new icon in my program files that has a picture of a girls face and when its clicked on it comes up with the same error msg if thats relevant?
i also have some new search bar underneath the ie browser bar which i cant seem to get rid of. Logfile of HijackThis v1.98.2 Scan saved at 10:36:59 AM, on 28/09/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe C:\WINDOWS\inetm\services.exe C:\Program Files\Analog Devices\SoundMAX\SMTray.exe C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe C:\WINDOWS\System32\RUNDLL32.EXE C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\carpserv.exe C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe C:\Program Files\QuickTime\qttask.exe C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE C:\WINDOWS\System32\ctfmon.exe C:\WINDOWS\System32\t?skmgr.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\WINDOWS\s.exe C:\WINDOWS\System32\dllcache\IExplore.exe C:\WINDOWS\System32\dllcache\IExplore.exe C:\WINDOWS\System32\dllcache\IExplore.exe C:\WINDOWS\System32\dllcache\IExplore.exe C:\WINDOWS\System32\dllcache\IExplore.exe C:\Program Files\HJK\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iwantsearch.com/to.php?ID1=729&ID2=58462082&ID3=65655272355&ID4=0&ID5={D2521892-25C4-4F5C-8930-C537B72226EF} R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R3 - URLSearchHook: StartBHO Class - {30192F8D-0958-44E6-B54D-331FD39AC959} - C:\WINDOWS\Downloaded Program Files\CONFLICT.2\rundlg32.dll F3 - REG:win.ini: run=C:\WINDOWS\inetm\services.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: StartBHO Class - {30192F8D-0958-44E6-B54D-331FD39AC959} - C:\WINDOWS\Downloaded Program Files\CONFLICT.2\rundlg32.dll O2 - BHO: (no name) - {4DA5472D-B33C-5AC1-D258-11550CAE291F} - C:\WINDOWS\System32\hpqdteh.dll (file missing) O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Search Bar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\Downloaded Program Files\CONFLICT.2\rundlg32.dll O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe" O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe" O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [CARPService] carpserv.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inetm\services.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [Cbmp] C:\Documents and Settings\Owner\Application Data\rued.exe O4 - HKCU\..\Run: [Bhgk] C:\WINDOWS\System32\t?skmgr.exe O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetm\services.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file) O9 - Extra button: ICQ 4 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O15 - Trusted Zone: *.05p.com O15 - Trusted Zone: *.scoobidoo.com O15 - Trusted Zone: *.searchmiracle.com O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...29d2d2b4e511ef O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.com/update/MaxisSimCity4PatcherX.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{73568F24-A35E-4CCF-A7B6-6DA4E64DB456}: NameServer = 203.49.70.92 139.134.2.190 |
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#2 (permalink) |
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Asst. Manager, Alternative Computing Forums
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Not in your running processes, but item 25 in your registry led me to find this for you. Mind You! I'm not in security here, take it with a grain of salt if you like.
WebHancer Customer Companion Overview "webHancer collects Internet performance information using a small, transparent program known as the Customer Companion. Users typically download and install the Customer Companion via the Internet. The Customer Companion measures web transaction performance experienced by users. The data collected is used by website operators and network service providers to analyze and improve the level of service that they provide to their users. Examples of information that we collect are: web page address, web page size, web page load time, web page completion state and network delay time." Source WebHancer is bundled with file sharing programs, such as Grokster and will modify critical system settings. It has been confirmed that uninstalling the software the wrong way can make you loose the Internet Connection. "If you've lost your Internet connectivity after removing Customer Companion, the software was not uninstalled properly To resolve the problem, you'll need to reinstall the software and remove it properly." Source Symantec, Lavasoft, Pest Patrol, Cexx.org and McAfee classify WebHancer Customer Companion as spyware. DoxDesk.com reports that WebHancer Customer Companion can download and execute arbitrary code silently from the controlling servers. Microsoft offers two articles, Microsoft Knowledge Base Article - 297682 and Microsoft Knowledge Base Article - 302591, about WebHancer Customer Companion. Files webhdll.dll, wbhshare.dll, whiehlpr.dll, whieshm.dll, whAgent.exe Classification Spyware Silent updates Privacy policy WebHancer Customer Companion Privacy Policy. Detection Bazooka Adware and Spyware Scanner detects WebHancer Customer Companion. Bazooka is freeware and detects spyware, adware, foistware, trojan horses, viruses, worms and other potentially unwanted applications. Read more » Uninstall procedure Uninstall WebHancer Customer Companion from "Add/Remove Programs" in the Windows® Control Panel. Here is the uninstall instructions from the vendor. Support Please contact WebHancer if you run into any problems with their product: "Online: Login to the webHancer customer portal
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It's better to know me and not need me than to need me and not know me. B. While users are never under any obligation, if you feel the urge please feel free to visit our donation page. Every little bit helps. And we thank you for your support. Microsoft free Registered Linux user 397458 |
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#3 (permalink) |
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Analyst, Security Team
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Please print out or copy this page to Notepad. You should not have any open browsers when you are following the procedures below.
Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\WINDOWS\inetm\services.exe C:\WINDOWS\System32\t?skmgr.exe C:\WINDOWS\s.exe Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: webHancer Check and fix the following in HijackThis if they still exist (make sure not to miss any): R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iwantsearch.com/to.php?ID1=729&ID2=58462082&ID3=65655272355&ID4=0&ID5={D2521892-25C4-4F5C-8930-C537B72226EF} R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R3 - URLSearchHook: StartBHO Class - {30192F8D-0958-44E6-B54D-331FD39AC959} - C:\WINDOWS\Downloaded Program Files\CONFLICT.2\rundlg32.dll F3 - REG:win.ini: run=C:\WINDOWS\inetm\services.exe O2 - BHO: StartBHO Class - {30192F8D-0958-44E6-B54D-331FD39AC959} - C:\WINDOWS\Downloaded Program Files\CONFLICT.2\rundlg32.dll O2 - BHO: (no name) - {4DA5472D-B33C-5AC1-D258-11550CAE291F} - C:\WINDOWS\System32\hpqdteh.dll (file missing) O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file) O3 - Toolbar: Search Bar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\Downloaded Program Files\CONFLICT.2\rundlg32.dll O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe" O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inetm\services.exe O4 - HKCU\..\Run: [Cbmp] C:\Documents and Settings\Owner\Application Data\rued.exe O4 - HKCU\..\Run: [Bhgk] C:\WINDOWS\System32\t?skmgr.exe O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetm\services.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file) O15 - Trusted Zone: *.05p.com O15 - Trusted Zone: *.scoobidoo.com O15 - Trusted Zone: *.searchmiracle.com O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f... 9d2d2b4e511ef Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\WINDOWS\inetm\ C:\WINDOWS\System32\t?skmgr.exe C:\WINDOWS\s.exe C:\WINDOWS\Downloaded Program Files\CONFLICT.2\ C:\WINDOWS\System32\hpqdteh.dll C:\Program Files\webHancer\ C:\Documents and Settings\Owner\Application Data\rued.exe Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean. To help prevent future spyware installations/infections, please read my anti-spyware section and use the tools provided.
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Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. |
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#4 (permalink) |
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Registered User
Join Date: Sep 2004
Posts: 34
OS: XP
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-The searchbar has dissapeared however i now get an error msg upon the start up of windows saying it cant find a certain file. I also went to remove the the webhancer program but couldnt find it but found something called "SB soft" instead which gave a msg saying it couldnt find that file (it had this line in its file name which you had mentioned before C:\WINDOWS\Downloaded Program Files\CONFLICT.2\) but with a conflict.3 instead of conflict.2
-The icon of the girls face is still in my windows directory aswell called (dstart) Logfile of HijackThis v1.98.2 Scan saved at 10:24:19 AM, on 29/09/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Analog Devices\SoundMAX\SMTray.exe C:\WINDOWS\System32\RUNDLL32.EXE C:\WINDOWS\System32\carpserv.exe C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\ctfmon.exe C:\WINDOWS\System32\t?skmgr.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe C:\Program Files\Trend Micro\PC-cillin 2002\PCCCLIENT.EXE C:\Program Files\Trend Micro\PC-cillin 2002\PCCGUIDE.EXE C:\Program Files\Trend Micro\PC-cillin 2002\POP3TRAP.EXE C:\Program Files\HJK\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://on-search.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R3 - URLSearchHook: (no name) - {30192F8D-0958-44E6-B54D-331FD39AC959} - (no file) F3 - REG:win.ini: run=C:\WINDOWS\inetm\services.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe" O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe" O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [CARPService] carpserv.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [Cbmp] C:\Documents and Settings\Owner\Application Data\rued.exe O4 - HKCU\..\Run: [Bhgk] C:\WINDOWS\System32\t?skmgr.exe O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetm\services.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: ICQ 4 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O15 - Trusted Zone: *.05p.com O15 - Trusted Zone: *.scoobidoo.com O15 - Trusted Zone: *.searchmiracle.com O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.com/update/MaxisSimCity4PatcherX.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{73568F24-A35E-4CCF-A7B6-6DA4E64DB456}: NameServer = 203.49.70.92 139.134.2.190 |
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#6 (permalink) |
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Analyst, Security Team
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We'll handle the Downloaded Program Files folder first. Go to Start->Run and type in cmd and hit OK. Type in the following (hitting enter after each line):
cd "C:\WINDOWS\Downloaded Program Files\" deltree CONFLICT.2 deltree CONFLICT.3 exit Please print out or copy this page to Notepad. You should not have any open browsers when you are following the procedures below. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\WINDOWS\System32\t?skmgr.exe Check and fix the following in HijackThis if they still exist (make sure not to miss any): R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://on-search.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\WINDOWS\system32\shdocpe.dll/asst.html R3 - URLSearchHook: (no name) - {30192F8D-0958-44E6-B54D-331FD39AC959} - (no file) F3 - REG:win.ini: run=C:\WINDOWS\inetm\services.exe O4 - HKCU\..\Run: [Cbmp] C:\Documents and Settings\Owner\Application Data\rued.exe O4 - HKCU\..\Run: [Bhgk] C:\WINDOWS\System32\t?skmgr.exe O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetm\services.exe O15 - Trusted Zone: *.05p.com O15 - Trusted Zone: *.scoobidoo.com O15 - Trusted Zone: *.searchmiracle.com Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\WINDOWS\System32\t?skmgr.exe C:\Documents and Settings\Owner\Application Data\rued.exe C:\WINDOWS\inetm\ Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean. To help prevent future spyware installations/infections, please read my anti-spyware section and use the tools provided.
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