Ad-Aware Help Needed

scott2004 · 09-27-2004, 10:21 AM

ok i think i have alot of adware on my PC, but when i started a system scan a message came up sayin 'windows is shuting down in 60 seconds' etc.

i think it is a virus stoping me from scanning my system, can anyone help me fix this problem?

CTSNKY · 09-27-2004, 10:36 AM

Kinda sounds like Sasser, but that symptom covers several virii.

Try doing an online scan at:

http://housecall.trendmicro.com

scott2004 · 09-27-2004, 10:45 AM

thanx mate, someone else told me it might be Sasser but i used a tool to fix it but it said my computer isnt infected with that virus so it mustbe a different 1.

CTSNKY · 09-27-2004, 10:50 AM

Have you tried (if able) to boot into Safe Mode and run your scan? Some AV programs don't like Safe Mode, but Norton will work there.

Other than the online suggestion, McAfee makes a good little AV program called Stinger you can download and try. It targets a 'more recent' subset of virii and can be run from a floppy disk, if necessary.

http://vil.nai.com/vil/stinger/

scott2004 · 10-02-2004, 09:28 AM

sorry but still doesnt work, ive tried 3 different virus scans an they all say my PC isnt infected with any virus's but still when i try an scan usung ad-aware the same meggage comes up and i have to restart my PC!!

CTSNKY · 10-02-2004, 10:29 AM

A few other things to try:

- Uninstalling and re-installing Ad-Aware.
- Using XP Recovery Console to Repair your installation.
- Installing/Running SpyBot before Ad-Aware.

If there's any more detail you can give on the specific text of the error message, that may help as well.

09-27-2004, 10:21 AM	#1 (permalink)
scott2004 Registered User Join Date: Sep 2004 Location: Liverpool Posts: 192 OS: XP	Ad-Aware Help Needed ok i think i have alot of adware on my PC, but when i started a system scan a message came up sayin 'windows is shuting down in 60 seconds' etc. i think it is a virus stoping me from scanning my system, can anyone help me fix this problem?

09-27-2004, 10:36 AM	#2 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Kinda sounds like Sasser, but that symptom covers several virii. Try doing an online scan at: http://housecall.trendmicro.com

09-27-2004, 10:45 AM	#3 (permalink)
scott2004 Registered User Join Date: Sep 2004 Location: Liverpool Posts: 192 OS: XP	thanx mate, someone else told me it might be Sasser but i used a tool to fix it but it said my computer isnt infected with that virus so it mustbe a different 1.

09-27-2004, 10:50 AM	#4 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Have you tried (if able) to boot into Safe Mode and run your scan? Some AV programs don't like Safe Mode, but Norton will work there. Other than the online suggestion, McAfee makes a good little AV program called Stinger you can download and try. It targets a 'more recent' subset of virii and can be run from a floppy disk, if necessary. http://vil.nai.com/vil/stinger/

10-02-2004, 09:28 AM	#5 (permalink)
scott2004 Registered User Join Date: Sep 2004 Location: Liverpool Posts: 192 OS: XP	sorry but still doesnt work, ive tried 3 different virus scans an they all say my PC isnt infected with any virus's but still when i try an scan usung ad-aware the same meggage comes up and i have to restart my PC!!

10-02-2004, 10:29 AM	#6 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	A few other things to try: - Uninstalling and re-installing Ad-Aware. - Using XP Recovery Console to Repair your installation. - Installing/Running SpyBot before Ad-Aware. If there's any more detail you can give on the specific text of the error message, that may help as well.