elaineshuman

My computer has slowed to a crawl. I 've installed the latest Windows Update and the ZoneAlarm update in the last few weeks. I run Norton AntiVirus software and Search and Destroy. I have no idea which update may have caused this problem. The slowness does come in spurts. Sometimes I can work for several hours with no problems, then it freezes. I also completely uninstalled v 7 of Zone Alarm and reinstalled v 6, thinking that was the problem. Still runs slow, although right now seems ok. Could someone look at the log below and let me know if there are problems. thanks

Logfile of HijackThis v1.99.1
Scan saved at 6:58:49 AM, on 4/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Diigo\DiigoNetwork.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\OLYMPUS\DeviceDetector\DevDtct2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bloglines.com/myblogs
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DiigoToolbar - {09197FFB-C236-4153-B268-31051E4F3B6C} - C:\Program Files\Diigo\DiigoToolbar-2007022800.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IeCaptureBho Object - {7c1ce531-09e9-4fc5-9803-1c2956615786} - (no file)
O2 - BHO: DiigoBHO Class - {84053DA7-03DE-4FB6-80AE-202C04691D8A} - C:\Program Files\Diigo\DiigoToolbar-2007022800.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: &Google Notebook - {CCCCCCD3-666F-4F81-8B69-745DE9F6D897} - C:\Program Files\Google\Google Notebook\gnotes1.0.2.19-273399019.dll
O3 - Toolbar: Net Snippets - {67970B26-F57D-4455-8262-81C3AE3B8B5E} - C:\PROGRA~1\NETSNI~1\NetSnip.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Copernic Desktop Search - {C5F7A735-70F1-477F-8C36-6FF3C736017B} - C:\Program Files\Copernic Desktop Search\CopernicDesktopSearchIntegration974.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: DiigoToolbar - {09197FFB-C236-4153-B268-31051E4F3B6C} - C:\Program Files\Diigo\DiigoToolbar-2007022800.dll
O3 - Toolbar: Google Notebook - {CCCCCCDB-4DDB-4703-95D4-DD2C526397BF} - C:\Program Files\Google\Google Notebook\gnotes1.0.2.19-273399019.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\SYSTEM32\DLLCACHE\msconfig.exe /auto
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\OLYMPUS\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: Add to EverNote - res://C:\Program Files\EverNote\EverNote\enbar.dll/2000
O8 - Extra context menu item: Add to Net Snippets - C:\PROGRA~1\NETSNI~1\Res\Clipper.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O8 - Extra context menu item: Note this (Google Notebook) - res://C:\Program Files\Google\Google Notebook\gnotes1.0.2.19-273399019.dll/gn_menu1.html
O8 - Extra context menu item: Note this item (Google Notebook) - res://C:\Program Files\Google\Google Notebook\gnotes1.0.2.19-273399019.dll/gn_menu2.html
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Snippets - {7130DF06-BBC1-4e16-83D4-1F875E65B695} - C:\PROGRA~1\NETSNI~1\NetSnip.dll
O9 - Extra button: Add to EverNote - {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - C:\Program Files\EverNote\EverNote\enbar.dll
O9 - Extra 'Tools' menuitem: Add to EverNote - {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - C:\Program Files\EverNote\EverNote\enbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .efp: C:\Program Files\Internet Explorer\Plugins\NPEFPrn.dll
O12 - Plugin for .efv: C:\Program Files\Internet Explorer\Plugins\NPEFV.dll
O12 - Plugin for .fmp: C:\Program Files\Internet Explorer\Plugins\NPFMP.dll
O12 - Plugin for .fmr: C:\Program Files\Internet Explorer\Plugins\NPFME.dll
O12 - Plugin for .ifx: C:\Program Files\Internet Explorer\Plugins\NPWebPrn.dll
O12 - Plugin for .lfx: C:\Program Files\Internet Explorer\Plugins\NPLaunch.dll
O12 - Plugin for .mwp: C:\Program Files\Internet Explorer\Plugins\NPMWPrn.dll
O15 - Trusted Zone: *.ancestry.com
O15 - Trusted Zone: http://www.davidrumsey.com
O15 - Trusted Zone: http://*.newenglandancestors.org
O15 - Trusted Zone: http://janus.uoregon.edu
O16 - DPF: symsupportutil - https://www-secure.symantec.com/tech...upportutil.CAB
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/f...trol_en_US.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {2513AB48-1AEF-4E55-8329-927FF97C9DCE} (ExpressView Class) - http://216.142.118.75:9999/plugin/MrSID_BPI.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {3B0EA9E6-7003-4B38-B398-9B1B6DF439C5} - http://download1.answers.com/pub/AnswersSetup.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {4EBD0320-3FA7-4234-9461-638469C74E25} - http://www.pinksandsmediagroup.com/e...ages/cab_4.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {51045741-8C4E-4EAC-8F03-08E43A6FBB29} - http://aft.ancestry.com/aftfiles/fil...FamilyTree.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://content.ancestry.com/asfiles/...l/MFImgVwr.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://images.myfamily.net/isfiles/downloads/MrSIDI.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
O16 - DPF: {AFDD01B0-7ABB-11D9-9669-0800200C9A66} (MFInstall Class) - http://c.ancestry.com/MFInstall/MFInstall.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{15272DAA-6C1B-4154-91AA-FA313F3BB5B0}: NameServer = 205.171.3.65,205.171.2.65
O17 - HKLM\System\CS1\Services\Tcpip\..\{15272DAA-6C1B-4154-91AA-FA313F3BB5B0}: NameServer = 192.68.202.58,192.68.202.1
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Network Service Of Diigo (DiigoNetworkService) - Unknown owner - C:\Program Files\Diigo\DiigoNetwork.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

suebaby41

Welcome to the Tech Support Forums. Since it has been a few days, please post the two text files, main.txt and extra.txt produced by theDeckard's System Scanner (formerly Comboscan) as instructed in IMPORTANT - Read This Before Posting A Log.

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