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#1 (permalink) |
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Registered User
Join Date: Mar 2007
Posts: 5
OS: Windows XP (Home)
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please help!! I can't run windows update or anti-spyware
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 6:15:12 PM, on 4/1/2007 Platform: Windows XP SP1 (WinNT 5.01.2600) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe c:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\tcpsvcs.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\fxssvc.exe C:\windows\system\hpsysdrv.exe C:\WINDOWS\System32\WgaTray.exe C:\WINDOWS\System32\hkcmd.exe C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe C:\WINDOWS\System32\hphmon05.exe C:\HP\KBD\KBD.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\LTMSG.exe C:\Program Files\Multimedia Card Reader\shwicon2k.exe C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE C:\Program Files\Common Files\AOL\1149891957\ee\AOLSoftware.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\ALCXMNTR.EXE C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\America Online 9.0b\aoltray.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\WINDOWS\System32\wuauclt.exe c:\program files\common files\aol\1149891957\ee\services\antiSpywareApp\ver2_0_27_1\AOLSP Scheduler.exe c:\program files\common files\aol\1149891957\ee\aolsoftware.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\System32\wuauclt.exe C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\7a57263d52ef89a3cee46b33df8a0a10\update\update.exe c:\program files\common files\aol\1149891957\ee\anotify.exe C:\Documents and Settings\Phil\Desktop\HiJackThis_v2.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://my.netzero.net/s/sp?r=al&cf=s...A&UT=companion R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file) O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7 O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O6 "USB001" /M "Stylus C84" O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run O4 - HKLM\..\Run: [EPSON Stylus C84 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P32 "EPSON Stylus C84 Series (Copy 2)" /O5 "LPT1:" /M "Stylus C84" O4 - HKLM\..\Run: [EPSON Stylus C84 Series (Copy 3)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P32 "EPSON Stylus C84 Series (Copy 3)" /O5 "LPT1:" /M "Stylus C84" O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1149891957\ee\AOLSoftware.exe O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user') O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0b\aoltray.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe -- End of file - 10404 bytes |
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#3 (permalink) | |
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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 25,395
OS: 2000 Pro; XP Pro; XP Home
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Re: please help!! I can't run windows update or anti-spyware
Among other reasons:
Quote:
http://www.techsupportforum.com/secu...-computer.html Perhaps you'd like to view this entire thread, http://www.techsupportforum.com/secu...sting-log.html as well as this one. http://www.techsupportforum.com/secu...ion2-beta.html We try to work from back to front, and request you not start a new topic for the same issue, nor bump before 48 hours have passed. This thread is closed, as you've posted a log from the Beta version of HJT, which we're not using as of this time.
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